Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
By clicking "Get a Demo" you agree to Bird's
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
By clicking "Get a Demo" you agree to Bird's
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
By clicking "Get a Demo" you agree to Bird's
All-in-one enterprise marketing suite
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
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All-in-one enterprise marketing suite
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
Explore More
All-in-one enterprise marketing suite
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
Explore More
Unified inbox
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Unified inbox
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Unified inbox
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Smart routing
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Integrations
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Integrations
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Explore Automations
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Explore Automations
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Explore Automations
Templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Automated responses
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Integrations
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Integrations
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Analytics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Analytics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Analytics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Multi-language support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Integrations
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Integrations
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Platform
Explore the rest of the platform
Expand your audience, create personalized campaigns, and marketing journeys.
Provide exceptional customer support with intuitive ticket management and analytics.
Simplify online payments and in-chat checkouts across multiple currencies.
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Platform
Explore the rest of the platform
Expand your audience, create personalized campaigns, and marketing journeys.
Provide exceptional customer support with intuitive ticket management and analytics.
Simplify online payments and in-chat checkouts across multiple currencies.
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Platform
Explore the rest of the platform
Expand your audience, create personalized campaigns, and marketing journeys.
Provide exceptional customer support with intuitive ticket management and analytics.
Simplify online payments and in-chat checkouts across multiple currencies.
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Customer Service
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Customer Service
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Customer Service
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
FAQs
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
FAQs
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
FAQs
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
By clicking "Get a Demo" you agree to Bird's
By clicking "Get a Demo" you agree to Bird's
By clicking "Get a Demo" you agree to Bird's
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
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© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings