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Intellectual Property Policy

Pandora Media, LLC ("Pandora", "we," "us," "our") respects the intellectual property rights of others, and desires to provide a platform with content that does not violate those rights. We also expect, as stated in our Terms of Use, that users of our platform also respect the intellectual property rights of others. If you are the holder of a copyright and believe in good faith that your work has been reproduced on our platform in a way that constitutes copyright infringement, please click here for instructions on how to notify Pandora.

Music on Pandora

Most content available on Pandora is provided and licensed to Pandora from third party content providers, but in some cases we play music under the compulsory license for sound recordings (Section 114 of the U.S. Copyright Act), in both cases in combination with blanket, direct, and/or compulsory publishing licenses. Once you have submitted a notification to Pandora regarding your dispute, we will contact the provider of the disputed content regarding your claim. We will generally ask that the provider work with you directly to resolve the issue. In the event your claim is against content that we are providing under the compulsory license for sound recordings, we will assess the validity of our applicable licenses to continue playing that song, and our policy will be to continue to play the music in our discretion so long as we hold a valid license. For all claims of infringement, we will ask that you follow the notification procedure established in the Digital Millennium Copyright Act, using the link above.

Your Content on Pandora

If you upload or provide written, photographic, audiovisual, or other content to Pandora in connection with your use of the Services, the AMP Service, or participation in a Pandora-sponsored campaign ("Your Content"), you represent and warrant that you own all rights in Your Content and have the right to grant Pandora the licenses described in Section 17 of our Terms of Use, Section 2 of the AMP Terms of Use, or other applicable agreement. You further represent and warrant that Your Content does not infringe the rights of any third party, including any rights of copyright, trademark, name, likeness, publicity, or other intellectual property rights. You agree to abide by the notice and takedown provisions of the Digital Millennium Copyright Act with respect to any claims of infringement related to Your Content. If you are found to be a repeat infringer, your account will be terminated.

Takedown Policy

If you are the holder of a copyright and believe in good faith that your work has been reproduced on our platform in a way that constitutes copyright infringement, please notify our designated copyright agent (our "Copyright Agent") via this form or in writing at:

DMCA Copyright Agent
Pandora Media, LLC
2100 Franklin St., 7th Floor
Oakland, CA 94612
(510) 451-4100

Please provide the following information to our Copyright Agent:

  • A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of the copyrighted work claimed to have been infringed.
  • An identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of the works claimed to have been infringed.
  • Identification of the material on our platform that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material on our platform.
  • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

We may give notice of alleged copyright infringement to our users by a general notice on our platform, by electronic mail to a user's e-mail address contained in our records, or by written communication sent by first-class mail to a user's physical address contained in our records.

Counter Notification

If you receive a notice of alleged copyright infringement from us, you may elect to provide counter notification in writing to our Copyright Agent. To be effective, your counter notification must be provided in writing to our Copyright Agent and must include the following information:

  • Your physical or electronic signature.
  • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address you provide is located, or if your address is outside of the United States, for any judicial district in which we may be found, and that you will accept service of process from the complaining party who provided us with a notice of infringement or an agent of such person.

Please do not make false claims of copyright infringement. Under the Digital Millennium Copyright Act, 17 U.S.C. §512(f), any person who knowingly materially misrepresents that material or activity is infringing may be subject to monetary liability.