Carol joined the Royals organization in 2014 along with her husband James Radel. Carol quickly adapted to the role of usher and indoctrinated herself with our all of our fans, including our first timers and especially our season ticket members. Carol is an outstanding usher and takes great pride in her roll on the loge level. Carol is kind, considerate, courteous, professional, and passionate to the many fans that she encounters, plus a wonderful mother and grandmother. Carol consistently is going above and beyond to make sure everyone has a great experience at the K. Carols smile is warming to others and her dedication to her craft as an usher leads to many compliments flooding the guest experience department. Carol is one of the main reasons so many loge level STM renew their tickets for the following season. Carol represents the guest services STAGE philosophy to a T and is a great example for all Royals associates. The Royals are proud and lucky to have Carol as a part of our Gameday Staff and look forward to her being a member for many years to come. We are honored to have Carol as our 2024 Bob Stamps Award Winner.
Bob Stamps Gameday Associate of the Year Award
Bob Stamps is currently in his 52nd full season with the Royals. He has been a cornerstone of the Royals gameday experience since he started as an usher at Municipal Stadium in downtown Kansas City. Bob was promoted to Usher Supervisor in 1977 and has been a part of every postseason and All-Star Game at The K. The Royals have always prided themselves in being the best in guest relations, and Bob has consistently set the bar for his fellow event staff associates.
To honor Bob's commitment to the Royals and his passion for enhancing the gameday experience, we have named an award after him to be presented to one event staff associate each season. This award will be given to the associate who best emulates the four character traits Bob has shown throughout his tenure with the Royals: Pride, Teamwork, Guest Service, and Character. Fans, front office, and fellow event staff are able to nominate an event staff associate who they feel is deserving of this honor. The winner will be announced in September during an on-field ceremony.
Dianne Siegel joined the Royals in February of 2017 and splits her time between the Guest Ambassadors during gamedays and HOF staff leading tours and RSVP on the off days. Dianne’s many years as an educator, and especially in special education, allows her to immediately connect with students and fans of all ages and abilities. She treats all guests and teammates with patience and respect and has an extraordinary work ethic and is someone you can always count on. From greeting fans at the gates, offering assistance when needed, or always finding someone with a special event to help them celebrate the day.
Aaron Lewis is an Usher on 3rd base side and it’s his first season with the Royals. Aaron brought energy, a fire and a passion to the usher position for the 2022 season that has flooded our offices with calls of praise from not only fans but fellow employees and front office staff. Aaron prides himself in getting every person in his section involved in the game whether that be a Happy Birthday chant, a rally cry and his famous 2 claps and a Ric Flair woooooooo. All of the energy he has brought to the stadium this year has led to season ticket members renewing their tickets, wanting to switch sections to be with Aaron, or even visiting fans asking to sit in the area to be with the Ric Flair Usher.
Mark Morales started working for Aramark in 2010 as a stand lead before moving to alcohol compliance, then finally to his current role as a Guest Service Representative. You can find him all over the ballpark as he meets with guests and takes care of any issue that might arise. Affectionately known as “Mark from Aramark” over the radio, Mark plays an important role in our game day experience through his Pride, Teamwork, Guest Service, and Character.
Tammy Boman is the 2019 winner of the Bob Stamps Gameday Associate of the Year Award. Tammy started with the Royals in 2011 as an Usher and has built several relationships with fans in Sections 413-415 over the years. Tammy earned nominations for the pride she takes in getting to know each person who comes to her section and consistently going above and beyond.
Marge Wolfer is the first ever winner of the Bob Stamps Gameday Associate of the Year Award. Marge started with the Royals in 2013 and has become a staple of the Kauffman Stadium gameday experience. Marge is the Gate C door greeter and has become famous for her hugs, handshakes, and renditions of "Happy Birthday." Marge's infectious smile and personality helped earn her many nominations for this award. She truly embodies the spirit of Bob Stamps with her pride, teamwork, guest service and character.