Minute Maid Park Information Guide

ADDRESS

The physical address for the Houston Astros is Union Station, 501 Crawford Street, Houston, TX 77002.

Any correspondence can be mailed to the Houston Astros at
P.O. Box 288,
Houston, TX 77001-0288.

AISLE POLICY

As a courtesy to seated guests, fans returning from the main concourse are asked to wait until an at bat is complete before accessing the aisle. Team members on the main concourse will restrict access into the seating bowl while the game is in play.

ANIMALS

Animals, except for service animals assisting visitors with disabilities, are not permitted on Minute Maid Park property.

ANTHEM SINGERS

Any individual or small group (6 people or fewer) wishing to perform the National Anthem prior to an Astros game or God Bless America during the 7th Inning Stretch during Sunday home games must submit an .mp3 file or YouTube link of the singer(s) performing an a cappella version of the National Anthem or God Bless America to [email protected]. Pieces should be performed traditionally and be no more than 90 seconds.

ASTROS BUDDIES KIDS CLUB

The Astros Buddies Kids Club presented by H-E-B is the Houston Astros official fan club for kids 12 and under. For only $38* plus taxes and fees, children 12 and under will receive Astros Buddies premium items including a reversible bucket hat, backpack, socks, lanyard, and four (4) tickets to a 2024 Astros home game. Plus, members get access to exclusive Buddies-only opportunities throughout the season with Astros players. More information and memberships are available at www.astros.com/buddies and at the Buddies Information Booths located near Section 132 and in the Atrium near Section 105, through the end of the 4th inning on game days.

*Additional fees and taxes apply

ASTROS FOUNDATION

The Astros Foundation is the official 501(c)(3) team charity of the Houston Astros. We seek to harness the passion of our fans to support youth sports and education programs, the recognition/honor of our nation's military, childhood cancer and domestic violence awareness and efforts to reduce homelessness. Our cornerstone initiatives include the Community Leaders program, the Astros Youth Academy and the Astros RBI program. For more information, please visit www.astros.com/foundation.

ASTROS NIKE RBI PROGRAM

Organized in 1989, RBI (Reviving Baseball in Inner Cities) is a MLB program that provides young athletes an opportunity to combine athletics and academics. The Astros Nike RBI program utilizes the facilities and instructors at the Astros Youth Academy.

ASTROS TEAM STORE

The main Astros Team Store is located in center field at the corner of Congress Street and Crawford Street. The entrance is facing Congress Street and one-hour Team Store parking will be available during public store hours in the parking lot across the street. Designated spots will be marked with Astros Team Store signage.

(713) 259-8077
1-800-ASTROS4

Non-game days:

Gameday:

The Team Store will open to the public prior to weekday and Saturday games at the below times:

Please note, the Astros Team Store will not be open to the general public for 1:10pm games or on Sundays.

All Astros Team Stores will open to ticketed fans when gates open 2 hours prior to game time.

*All times are subject to change.

ASTROS YOUTH ACADEMY

A cornerstone of the Astros youth baseball and softball initiative is the Astros Youth Academy, which provides free baseball and softball instruction, life-skills training and academic support to young athletes in the Greater Houston Area. The Academy's experienced staff members serve over 10,000 participants, year-round. The Academy is home to the Astros RBI program, baseball and softball summer camps and clinics. The Astros Youth Academy is located at 2801 Victory Drive, Houston TX 77088 and is run by the Astros Foundation.

ATMS AND REVERSE ATMS

Two ATMs operated by Amegy Bank are available at Section 107 and 131 for our fans' convenience.

Cash will not be accepted anywhere within the stadium. To account for this, reverse ATMs are located at Sections 108, 218, 315, and near the Team Store in Center Field.

AUTOGRAPHS

To ensure a safe environment for both our fans and players, we will monitor local guidelines to inform our decision on whether autographs will be allowed for the 2024 season. For the most up-to-date decision on the topic, please continue to check back here.

BABIES/TODDLERS TICKETS

Fans age 2 and under may be admitted to Astros games without an admission ticket.

However, they must sit in the lap of an accompanying adult.

BABY CHANGING AREAS

Baby changing tables are available throughout the ballpark in nearly every restroom facility – men's, women's, or family. Please ask an usher for the nearest one.

BALLPARK SEATS

Standing or stepping on ballpark seats may lead to serious bodily injury. The Houston Astros request, for your safety and other ballpark guests, that you do not step, stand or use seats in a manner other than intended at Minute Maid Park.

BANK OF AMERICA SUITE LEVEL

The Bank of America Suite Level underwent a complete transformation for the 2020 season. With a focus on delivering an enhanced premium experience throughout the entire level, the streamlined appearance of the impressive renovation is brighter and livelier creating an atmosphere that sets the tone for a true premium fan experience at every turn.

With the renovations, all fifty-five suites were transformed inside and out to present a new look of luxury, class, and style.

• Displays: Six pairs of display cases along the concourse feature authentic pieces of Houston Astros history including artifacts from the Astrodome. The memorabilia, enhanced with reproduced graphics and images, will bring decades of baseball memories to life and transport fans to days of another era.
• Season Suites: Season suites offer engaging opportunities for capturing Houston Astros memories all season long. Make a lasting impression with clients, family, friends, and employees while entertaining them during Minute Maid Park special events throughout the year. For Season Suite amenities, visit www.astros.com/seasonsuites.
• Executive and Party Suites: The Executive and Party Suites are available for game-by-game use. The nightly suites hold an array of options that can be tailored to fit your needs. These areas can accommodate 14 to 125 guests. Catering options are endless with suite packages ranging from traditional ballpark fare to luxury dining with a customized menu just for you and your guests. For Executive and Party Suite amenities, visit www.astros.com/nightlysuites.
• Gallagher Club: The Gallagher Club features exclusive membership and seating opportunities along with nightly upgrade options for fans seeking the very best Minute Maid Park has to offer, including first class food & beverage options and a game experience that is second to none. The Gallagher Club memberships can be paired with season tickets within the club or in other areas of the ballpark. For details on Gallagher Club memberships, season tickets, upgrades, and amenities, visit www.astros.com/gallagherclub or reach out to your Season Ticket Representative.

BANNERS

The Astros welcome banners as long as the banners support the teams and their players, are baseball-related, do not interfere with the game or other guests' enjoyment of the game, obstruct the view of other patrons, cover ballpark advertising or other signage, promote a commercial product or service, or contain language deemed inappropriate by Houston Astros management. The Astros do not permit signs, posters, or banners that are obscene, slanderous or in bad taste, and reserve the right to remove any sign deemed inappropriate. Banners may not be paraded through any part of the ballpark and may only be displayed between innings. Banners or signs cannot be larger than 3' x 2' or have any items affixed to them.

BATTING PRACTICE VIEWING

Batting Practice can be viewed as part of a pregame Ballpark Tour. For information on pregame tours, please email [email protected] or visit www.astros.com/tours.

BICYCLE PARKING

Limited bicycle parking is available near the Left and Center Field Gates along Crawford Street and by the Right Field Gate near Preston Street. Please note that gate locations are provided only as general reference points for the bicycle parking racks.

Bicycle rack parking is for non-motorized vehicles only. Any motorcycles, dirt bikes, mopeds, or other motorized vehicles are subject to being towed at the owner’s expense if found to be parked in these restricted areas.

BIRTHDAY PARTIES

To schedule a birthday party or learn more, please email [email protected] or visit www.astros.com/tours.

BOX OFFICE

The Minute Maid Park Box Office is digital. You will no longer be able to purchase hard copy tickets on site. Text ‘Buy’ to 26099 to purchase your tickets or scan the QR code at the box office windows. Message and data rates may apply. Text STOP to cancel. You will be able to access your tickets through your smart phone on the MLB Ballpark app.

On game days beginning four (4) hours before first pitch, box office windows at each entrance will open for ticket resolutions.

The main Minute Maid Park Box Office is located on the southwest side of the ballpark, near the intersection of Texas Avenue and Avenida de las Americas. The address is 1701 Texas Avenue.

CAMERAS/VIDEO EQUIPMENT

Visitors are welcome to bring video and still cameras into the ballpark. Lenses must not exceed 8". Tripods and monopods are not allowed.

CENTER FIELD

The center field area of Minute Maid Park offers a modern, communal gathering place for fans of all ages to enjoy.

• Astros Authentics: Located on the Mezzanine Level, Astros Authentics is the fans' direct source to game-used merchandise. For more information, please contact [email protected].
• Batter's Eye Box: Situated directly above the Batter's Eye Star-H Logo, five tables of four serve as the only Season Ticket option in center field. Additionally, fourteen barstools are sold for a group game day rental. These thirty-four seats are a premium location with all food and non-alcoholic beverages included in the cost of the ticket.
• Budweiser Brew House: Located next to the Astros Bullpen and just above the Gallery Furniture Field Club, this premier destination features a bar-style atmosphere where fans can mix and mingle without missing any of the action.
• Champions Pavilion: This group space, situated behind the escalator on the Silverado Mezzanine level, has a game-day capacity of approximately 150 guests. This intimate environment also features video and audio options.
• Elevator and escalator: The center field area of Minute Maid Park features an elevator near the batter's eye. This elevator can access various levels including the Field Level Suite. The escalator transports guests from the Main Concourse near Shake Shack to the Silverado Mezzanine Level near the entrance to Champions Pavilion. The elevators at Section 156 are staffed to provide optimal service between the Main Concourse and the Silverado Mezzanine Level.
• Gallery Furniture Field Club: Before, during, and after the game, this premium space provides a one-of-a-kind experience and is perfect for entertaining guests or rewarding employees. Besides a field-level view of the game, the Field Club features a variety of amenities, including food and non-alcoholic beverages, access to a premium bar and 100 tickets. Contact the Astros Premium Sales Team at 713-259-8350 or [email protected].
• Astros Retail: Astros Retail expanded its presence with a new installation in center field. The store is located under the low track near the center field escalators and is the largest store at the ballpark. The center field store will serve as the main team store during non-game hours. It is accessible from its Congress Street entrance near the corner of Crawford Street.
• Shake Shack: With a reputation for fresh, high-quality food, Shake Shack in center field has grown to be a fan favorite on the Main Concourse. The ballpark menu includes a variety of Shack Burgers and SmokeShack favorites. Other options in the restaurant include the Shroom Burger, Chicken Sandwich, and Hot Dog. Fans can finish off the order with Shakes and Concretes.

CHARGING STATIONS

Reliant Charging Stations are located throughout the entire park for your convenience. Simply use the interactive screen to vend a power pack, go back to your seat, and then return it to any charging station when you are done. Packs can be returned to any Reliant kiosk, even outside the stadium. Rentals are FREE for the first day of each rental.

CHARITY GROUP TICKETS PROGRAM

The Houston Astros provide complimentary tickets to local 501(c)(3) non-profit organizations through the Charity Group Tickets program. Groups interested in receiving tickets to select games can submit an online application at www.astros.com/charitygrouptickets.

COMMUNITY LEADERS

Developed by Astros Owner and Chairman, Jim Crane, the Community Leaders program seeks to provide the next generation of young athletes with the environment and resources they need to develop both physically and mentally. Baseball and softball teach young players the importance of teamwork, perseverance and commitment, principles that will serve them not only on the field, but throughout their lives. Through the help of its generous corporate partners, the program impacts thousands of children and their youth baseball and softball leagues throughout the city, providing additional resources, instructional player and coaching clinics, infrastructure enhancements, uniforms, and equipment at no cost. For its efforts, the Community Leaders program was awarded the 2017 Allan H. Selig Award for Philanthropic Excellence, Major League Baseball's highest honor for the charitable efforts of its clubs. For more information, visit www.astros.com/communityleaders.

CONCESSIONS

ARAMARK's goal is to offer the highest quality food and beverage experience to all fans visiting Minute Maid Park. A variety of food and beverage is available throughout the ballpark at concession stands and portable carts. Please click here for the complete list.

COSTUMES/COSTUME MASKS

Costumes/Costume masks are not allowed at Minute Maid Park. Houston Astros management reserves the right to refuse entry to or remove/eject any individual in a costume/costume mask.

CREDIT CARD POLICY

Minute Maid Park is cashless. VISA, American Express, Discover and MasterCard are accepted at retail locations and concession stands.

For fans with cash, four reverse ATMs are located on the main concourse (2), club level (1), and upper concourse (1).

DROP-OFF/PICK-UP POINTS

Prior to games, fans may be dropped off along any street adjacent to Minute Maid Park, including a protected left lane along Texas Avenue on the south side of the ballpark.

Following games, the Houston Police Department closes Texas Avenue at Crawford Street for approximately 20 minutes. This closure allows for a safe pedestrian exit of the majority of fans at the game. Once HPD reopens the streets, fan pick-up is available along the south and west sides of the ballpark.

Immediate post-game pick-up is permitted along Jackson Street on the south side of Minute Maid Park. However, all vehicles picking up at that location must be attended while drivers are waiting for their guest(s) to arrive.

Fans who arrive at Minute Maid Park via charter or school bus will be picked up along Hamilton Street, between Preston and Texas, on the east side of Minute Maid Park.

ELEVATORS

Elevators for all fans are located on the third base side of the ballpark near Section 109. An elevator on the first base side near Section 128 is designated for use by guests with mobility limitations. The elevator provides access to the Honda Club Level, the Bank of America Suite Level, and the Upper Levels (Sections 305-434) of Minute Maid Park.

Limited-access elevators to the Phillips66 Diamond Club, the Honda Club Level and Bank of America Suite Level can be found at the Clock Tower, or Premium, entrance.

Elevators accessing the Silverado Mezzanine Level are located behind Section 156.

An elevator in center field provides access to the various levels of the area including the Silverado Mezzanine, the Batter’s Eye, and the Gallery Furniture Field Club.

EMPLOYMENT OPPORTUNITIES

Want to be a part of the team? The Houston Astros are always looking for friendly, service-oriented people to help make our fan experience the best in sports. Many of our available roles are part-time and based on the game schedule. Interested parties should go online to www.astros.com/jobs.

EQUIPMENT REQUESTS

All Astros Major League equipment is recycled for use in Spring Training and for our minor league system. Non-profit groups may contact the Recycled Baseball Items Foundation, which is an independent non-team affiliated charity, at www.rbi-houston.org to request assistance in procuring used equipment for your team or league.

ESCALATORS

Escalators for general fan use to the Honda Club Level and the Upper Concourse are located at Section 109, near Union Station. Escalators near the Center Field Entrance provide access to the Silverado Mezzanine. Escalators providing access to only the Honda Club Level and the Bank of America Suite Level can be found at the Clock Tower entrance.

EXCHANGES

No refunds, cancellations or exchanges are given for Astros single game tickets. Season ticket holders and partial plan holders are eligible for our Ticket Exchange Program. Call (713) 259-8300 or your personal ticket representative for details.

FAMILY RESTROOMS

Sixteen family restrooms are conveniently located throughout the ballpark. These single stalled, private bathrooms with baby changing tables are located near the following sections:

• Main concourse: 106, 111, 127, 131, 154
• Club level: 208, 214, 229, 233, 252
• Suite level: 20
• Upper concourse: 315, 317, 325, 329, 334

A private room for nursing mothers is located in the Fan Accommodations Booth at Section 323.

FAN ACCOMMODATIONS CENTERS

Fan Accommodations Centers are open during all Astros games. They are located on the Main Concourse at Section 112 and on the Upper Concourse at Section 323. Services include lost and found, seat relocation, storing of large items (strollers, wheelchairs, etc.) and providing general fan information (schedules, ballpark information, etc.).

FAN MAIL

Letters to Astros players should be addressed to the individual player at

P.O. Box 288,
Houston, TX 77001- 0288.

If you desire a response, please enclose a self-addressed, stamped envelope. Please keep in mind that players receive a large quantity of mail, so a response may not always be possible. The volume of mail also prohibits the tracking of letters and packages. Additional contact information, including email addresses, will not be released.

FIRST AID

First Aid stations are located at Section 150 on the Main Concourse and Section 334 on the Upper Concourse to serve fans seeking medical assistance during all Astros games. In case of an emergency, immediately notify a Guest Services Representative who will then contact the appropriate emergency personnel.

FOOD & BEVERAGE POLICY

Guests can bring food and bottled water into Minute Maid Park for Houston Astros games. This policy is specific to Houston Astros game related events and does not apply to special events held at the ballpark (i.e. concerts, tours, corporate events, etc.). Items that do not meet these guidelines will not be held or secured by ballpark staff.

WATER

• Guests may bring in a factory-sealed, clear plastic bottle of water, no larger than one liter.
• One bottle per guest.

FOOD

• Guests may bring in food that is contained in a clear, plastic bag no larger than one gallon in size.
• One bag per guest.

FOUL BALLS & HOME RUN BALLS

Fans are permitted to keep foul balls and home runs hit into occupied seating areas as souvenirs; however, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. All fans, especially those sitting along the foul lines in the dugout and field box seats, are cautioned to stay alert for hard-hit foul balls or bats that might leave the field of play. Ticket holders assume all risks and danger incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game. The Houston Astros cannot be held responsible for the conduct of other guests when attempting to obtain a foul or home run ball.

GAME TIMES

For the most up to date game times, please reference the schedule or call 1-877-9ASTROS for the latest information and news.

GATE OPENING TIMES

The gates of Minute Maid Park open two hours prior to game time unless otherwise stated. Full ballpark access is available when gates open. Gate times are subject to change.

GOD BLESS AMERICA SINGERS

Any individual or small group (6 people or fewer) wishing to perform God Bless America during the 7th Inning Stretch during Sunday home games must submit an .mp3 file or YouTube link of the singer(s) performing an a cappella version of God Bless America to [email protected]. God Bless America should be performed traditionally.

GIFT CARDS

Astros Gift Cards can be purchased for any dollar amount starting at $25 and can be used for purchasing merchandise at the Astros Team Store and/or concessions at Minute Maid Park. Gift cards can be purchased at the Astros Team Store during hours of operation.

If you need assistance with an Astros Gift Card, email [email protected] with questions.

GIVEAWAY POLICY

Gate giveaways are for ticketed fans only while supplies last at guest's point of entry. One promotional item per ticketed fan and ticket holder must be present in order to receive the promotion.

For ALL FAN giveaways, the giveaway item will be distributed at the point of entry beginning when gates open until 1 hour and 30 minutes after first pitch. Limited quantity giveaways will be available while supplies last at each point of entry beginning when gates open.

For age-specific items, all guests must meet the age qualifications to be eligible to receive an item (e.g. kids 12 & under). In order to receive an age-specific item, the child must be in attendance and will only be eligible to receive one giveaway item. Children two (2) years of age or younger who do not have a valid ticket will be allowed to enter the stadium but will not be eligible to receive an item.

For jersey and t-shirt giveaways, sizes will be Adult XL, unless noted as a Kids Giveaway, in which case the size will be a Youth Large.

Please be sure to obtain your item upon entering the stadium and before leaving the distribution area. In fairness to all guests, any guest who approaches the distribution area or the distribution staff after they have left the area will be denied an item. Lost or stolen items are not the responsibility of the Astros and will not be replaced.

Some items may have been damaged during shipping and handling. Please inspect your item upon receipt. If your item is damaged and/or broken, please email a photo of the damage and your ticket information to [email protected]. Your claim will be reviewed and a replacement will be mailed to you. Please note all claims must be submitted within 72 hours of the start of the giveaway.

Astros retain the right to change this policy without notice.

GRASS

The grass, named Platinum TE Paspalum, is a turf that over the years has proven a terrific fit for the Minute Maid Park conditions due to its lower sunlight requirements. Platinum TE Paspalum has delivered greener color, an improved wear tolerance, and an increased tolerance to the shade. In 2009, the Houston Astros became the first professional team to select Platinum TE Paspalum for their playing surface. After seeing the excellent results in Houston, two other Major League teams have followed the Astros' lead and installed Platinum TE Paspalum.

GUEST CONDUCT

Customer safety & service is the number one objective of the Houston Astros. The team strives to provide its guests with the most positive baseball experience in the Major Leagues while in a safe, comfortable environment. To help us achieve our goal of outstanding guest service, we ask for fan cooperation in the following areas:

• Dress appropriately for baseball.
• Respect other guests' ability to enjoy the game. Obnoxious or offensive fans may be asked to leave the ballpark if their behavior is deemed to be offensive to guests around them. View a thorough outline of prohibited behavior here.
• For the safety of all fans, do not interfere with the progress of the game or go onto the playing field. Any fan interfering with a ball in play or going onto the field will be removed from the park and could be subject to arrest.
• Please sit in your assigned seat and be prepared to show your ticket to an usher or ballpark supervisor upon request.
• Derogatory or obscene language, whether spoken, written, or gestured, regarding any matter including but not limited to race, ethnicity, gender, religion, disability, age, sexual preference, or national origin is prohibited. Vulgar, profane, threatening, bullying, abusive, or offensive language is similarly prohibited. Learn more.
• Refrain from bringing in prohibited items. Prohibited items can be found here.
• Do not sell or attempt to sell any merchandise on any property owned or leased by Houston Astros LLC, or any affiliate, without the permission of the Houston Astros.

The Houston Astros maintain a policy of zero tolerance regarding any violation of the Guest Code of Conduct. Any guest who violates the Code of Conduct will be subject to immediate ejection as well as possible arrest and prosecution.

To report a violation of the Code of Conduct, please contact Guest Services immediately.
Such reports may be made in person at our Guest Services locations, directly to Ballpark Security, or by phone at 713-259-8928.

HONDA CLUB LEVEL

The Honda Club Level elevates the quality of concessions and food service in the ballpark and brings the game to fans, no matter where they are. The Honda Club Level allows fans a clear view of the field from various points on the concourse, while also offering fresher, higher quality food and beverage products.

As a benefit to Honda drivers, fans can show their Honda key at home games during the regular season to access the club level and enjoy its food and beverage options. Fans must present their key to the ushers at Section 205 to receive an access pass for themselves and up to three guests, while supplies last. A limited number of passes are available for each game and are not available for non-Astros events or the Postseason.

IN-KIND DONATIONS

The Astros are proud to support local nonprofits in their fundraising efforts through our in-kind donations program. All requests must be submitted online by visiting www.astros.com/community and must comply with all guidelines.

JIM BEAM BOURBON BAR

The Jim Beam Bourbon Bar at Section 206 provides a premium seating experience with an extraordinary view of the field. This exclusive area features two unique seating options that include food and non-alcoholic beverages in the price of the ticket. The front row of the bar has mesh swivel style seats while the second row has mesh bar stool seating that lend an added touch of relaxed luxury to your trip to the ballpark. With these two additional rows of seats, the Jim Beam Bourbon Bar is a hot spot on the Honda Club Level.

JUST WALK OUT TECHNOLOGY-ENABLED STORES

The Just Walk Out technology-enabled ‘19th Hole’ store is located on the Main Concourse level behind Section 156, and the Just Walk Out technology-enabled ‘Market’ is located on the Honda Club level behind Section 211. Both stores offer a selection of snacks, soda, candy, and ready-to-drink alcoholic beverages. The concourse level store also offers pre-packaged salads, wine bottles, and Astros souvenirs.

A valid credit card or debit card that can be used as a credit card are the only forms of payment that are accepted. Apple pay, debit cards, and pre-paid credit cards are not accepted.

Shopping at a location powered by Amazon’s Just Walk Out technology is designed to be an effortless experience. Fans visiting the two Just Walk Out technology-enabled stores can insert their credit card at the entry gates to shop. Once inside, any item that a fan removes from the shelf is automatically added to a virtual cart, and anything put back on the shelf comes out of their virtual cart. When a fan completes their shopping experience, they will be able to leave the store and the credit card they inserted will be charged for the items they took.

LOST AND FOUND

Any items lost or found within Minute Maid Park should be brought to the attention of any uniformed employee. If items are lost during the game, guests can check with Fan Accommodations at Section 112. Please note that items delivered to Lost and Found will be held no longer than 30 days with the exception of credit cards which will be shredded within 72 hours for customer protection. Guest Services may also be contacted at www.astros.com/lostandfound for inquiries or to arrange the pick-up of a lost item.

LOST GUESTS

Please notify the nearest uniformed ballpark employee of a lost guest. Lost individuals will be brought to the Fan Accommodation Centers at Sections 112 or 323.

MASCOT

The Astros Mascot, Orbit, is a mainstay at every home game and loves to make fans laugh. In addition to entertaining the home crowd at each Astros home game, this loveable alien performs regularly in the community at birthday parties, corporate functions and special events. For more information on how to book Orbit, visit www.astros.com/orbit or call (832) 602-4015.

METAL DETECTORS

In accordance with Major League Baseball's guidelines to ensure fan safety throughout the league, both handheld and walk-through metal detectors will be used at all gates to facilitate and expedite entry to Minute Maid Park. Fan safety is a top priority for the Astros. The list of permitted and prohibited items for Astros games at Minute Maid Park can be found here.

MICHELOB ULTRA CLUB - HARRIS COUNTY HOUSTON SPORTS AUTHORITY

The Right Field corner of Minute Maid Park is a must-visit destination. The Upper Deck transformation features the Michelob Ultra Club and a vast public access area that includes a 360-degree full-service bar and a concession stand serving Killen’s Barbecue.

Stretching from the Silverado Mezzanine, an impressive and expansive staircase provides easy public access to the Michelob Ultra Club. The three ticketed-Standing Room Tiers leading up to the Michelob Ultra Club are a highly sought-after ballpark location in part due to the incredible vantage point for watching the game and spectacular view of the downtown Houston skyline.

Both the full-service bar and the adjacent Killen’s Barbecue area offer additional seating that is available for all fans to enjoy on a first come, first served basis.

Perched above the Michelob Ultra Club is the new home of the Harris County Houston Sports Authority suites. The exclusive area consists of three separate suites that crown the Michelob Ultra Club.

MOBILE TICKETING

All fans must utilize the MLB Ballpark app or Mobile Account Manager on their mobile devices to access Minute Maid Park and any Astros Street Fests. PDFs, screenshots or any photos of tickets on a mobile device will NOT be accepted, and the Astros will not be able to print tickets on-site. Fans may be asked to "refresh" their ticket in order to prove that it is in the app. For more information, please contact the Ticket Office at [email protected]

NET

The net backstop of the playing field stretches along the foul lines from Section 106 on the Third Base side to Section 133 on the First Base side. The front of Sections 107 through 132 will be covered by the net. Sections 106 and 133 will be partially covered by the net. No other sections will be protected by the net. Regardless, fans must be aware of the potential to be struck by flying objects including but not limited to bats, baseballs, and promotional items designed to make the fan experience better.

Please note, the netting will be kept in place for most Minute Maid Park events including special events such as concerts, conferences, galas, etc.

NURSING MOTHERS ACCOMMODATIONS

The Houston Astros have established private areas for nursing mothers in three locations. Mamava pods are available on the Main Concourse at the Center Field Gate near the Center Field Team Store and on the Honda Club Level by the elevator near Section 228. A Mothers Room is located within the Fan Accommodations office on the Upper Level of the ballpark at Section 323.

OFFICIAL GAME

A game is official after 4½ innings have been completed. To keep score at your seat, guests can purchase official scorecards at retail locations throughout the ballpark.

PARKING INFORMATION

With the combination of private lots and garages, approximately 25,000 parking spaces are available within a half-mile radius of Minute Maid Park, including many ADA spaces. Additionally, there are thousands of on-street parking spaces. As a reminder, all Astros owned parking lots are cashless. You can purchase full season parking packages by calling 713-259-8700. Individual game parking passes are available in Lot C and can be purchased at the time of your ticket purchase. Charter and school buses should park on Bastrop Street, just three blocks east of US 59. View Parking Map

PETS

Animals, except for service animals assisting visitors with disabilities, are not permitted on Minute Maid Park property.

PHOTO SESSIONS

Would you like to have your engagement, graduation, bridal, birthday, family or company photos taken at the home of the Houston Astros? Bring your photographer and have your photo taken at various locations throughout the park, including the upper deck, historic Union Station, and around the warning track on the field. The manual scoreboard also serves as a great way to "save the date" for a future event such as a wedding, graduation or Quinceañera. To schedule a one-hour photo session, email [email protected] or visit www.astros.com/tours.

PROHIBITED BEHAVIOR

The following actions and behavior are violations of the Guest Code of Conduct and are prohibited:

• Acting in a manner that is unruly, disruptive, and/or illegal.
• Displaying or using inconsiderate, vulgar, profane, threatening, bullying, abusive, offensive, or otherwise inappropriate behavior, images, language, or gestures towards players, umpires, staff, personnel, and/or other guests regarding any matter including but not limited to betting losses.
• Displaying obscene, indecent, and/or inappropriate clothing.
• The sale or attempted sale of any merchandise on any property owned or leased by Houston Astros LLC, or any affiliate, without the permission of the Houston Astros.
• Intentionally placing, dropping, tossing, or hurling any substance or object onto the playing field.
• Interference with the progress of the game including but not limited to going onto the playing field, interfering with a ball in play, and/or intentionally making physical contact with a sports participant.
• Fighting, taunting, or making threatening gestures.
• Smoking, including the use of electronic cigarettes, or using smokeless tobacco.
• Damaging or attempting to damage the stadium and/or its contents or property.
• Possessing or using illegal drugs or abusing prescription drugs.
• Obstructing the view of other guests with excessive standing.
• Sitting or standing on seat backs, standing on seats, or stepping over/on seats.
• Standing or sitting in the walkways, aisles, or ramps.
• Placing cups or other items on walls or ledges.
• Throwing or kicking objects.

PROHIBITED ITEMS

The following items will not be permitted inside Minute Maid Park:

• Aerosol cans
• Alcohol
• Animals (except for service animals)
• Backpacks (possible exceptions include diaper bags, single-compartment drawstring bags, and other bags used for medical reasons if they are within the MLB Bag Size requirements to not exceed 16” x 16” x 8”)
• Bags larger than 16” x 16” x 8”
• Banners or signs that do not follow the banner policy outlined here
• Baseball bats and ball retrievers
• Beverages & containers other than factory-sealed plastic water bottles 1 liter or less
• Cameras with lenses larger than 8 inches
• Clothing deemed obscene or indecent
• Coolers including hard sided and Styrofoam coolers (Soft-sided coolers that do not exceed the MLB-Bag Size requirements of 16” x 16” x 8” will be allowed)
• Costumes / Costume masks
• Drones
• Fireworks
• Folding chairs (folding cane seats are approved for entry, however may not be deployed inside the stadium
• Food in a portion larger than a clear, one-gallon size bag
• Hover boards and other personal recreational devices
• Illegal drugs
• Inflatables (i.e. beach balls, basketballs, balloons)
• Laser pointers
• Luggage
• Noise makers (whistles, horns, bells, etc.)
• Poles or sticks of any kind (i.e. flag poles, broom handles, nets)
• Skateboards, roller skates, roller shoes, bicycles, and wagons for children
• Tripods, bipods, or monopods
• Weapons - including but not limited to firearms, knives, and mace
• Any item deemed to be inappropriate, hazardous, distasteful, or not supporting of the sport of baseball.

PROHIBITED LANGUAGE

Derogatory language, whether spoken or written, regarding race, ethnicity, gender, religion, disability, age, sexual preference, or national origin is prohibited. Such language, whether directed at fans, players, umpires, or other team members or personnel, is inexcusable, unacceptable, and inconsistent with the spirit of the game of baseball.

Vulgar, profane, threatening, bullying, abusive, or offensive language is similarly prohibited.

The Houston Astros maintain a policy of zero tolerance regarding any violation of the Guest Code of Conduct. Any guest who violates the Code of Conduct will be subject to immediate ejection as well as possible arrest and prosecution.

To report a violation of the Code of Conduct, please contact Guest Services immediately. Such reports may be made in person at our Guest Services locations, directly to Ballpark Security, or by phone at 713-259-8928.

PROPOSALS

Planning to get engaged? Make the special moment even more exciting with Minute Maid Park as your backdrop! For more information on Minute Maid Park proposals, email [email protected] or visit www.astros.com/tours.

PUBLICATIONS

The Houston Astros produce several publications throughout the baseball season.

Media Guide: Nearly every detail of a current Astros player's baseball career is chronicled in the annual Astros Media Guide. You will also find information on the club's history, records, minor league affiliates and front office personnel. To purchase, contact the Communications office at (713) 259-8900.

Scorecards: For dedicated baseball fans, scorecards are for sale at any retail location.

Yearbook and Monthly Magazine: The Astros Yearbook and Monthly Magazine give fans an inside look at Astros players, an Astros-themed kids section and much more. Available at stands throughout the ballpark or online at astros.com/magazine.

RADIO

Houston's KBME Radio, 790 AM, is the English language flagship, with Robert Ford and Steve Sparks calling the entire season. The Astros pregame show begins 30 minutes prior to game time on 790 KBME and the postgame show ends 15 minutes after the game.

Radio Station KTRH, 740 AM, will air the Houston Astros night games beginning at 7:00 p.m. This will significantly impact local coverage and improve the signal throughout the Houston Market including San Antonio and elsewhere.

Every Astros game is also broadcast live in Spanish on KLAT 93.3 FM/1010 AM, with Francisco Romero and Alex Treviño on the call. The Astros pregame show begins 5 minutes prior to game time and the postgame show ends 5 minutes after the game.

Please visit www.astros.com/radio for all 2024 Astros Radio Network information.

RECYCLING

The Houston Astros promote recycling in Minute Maid Park. Fans can assist in this effort by depositing all plastic and aluminum beverage containers in the 135 Waste Management recycle receptacles located throughout the ballpark.

RE-ENTRY INTO THE BALLPARK

As part of the Astros' ongoing commitment to the safety of all fans, there is no re-entry into the ballpark once fans are scanned in, a policy consistent with the Astros postseason game day protocol, as well as with other sports and entertainment venues around the country. All fans must utilize the MLB Ballpark app on their mobile devices to access Minute Maid Park and any Astros Street Fests. PDFs, screenshots or any photos of tickets on a mobile device will NOT be accepted, and the Astros will not be able to print tickets on-site.

RETAIL LOCATIONS

Merchandise may be purchased year-round at the Official Astros Center Field Team Store located under the low track near the center field escalators. The center field store will serve as the main team store during non-game hours. It is accessible from its Congress Street entrance near the corner of Crawford Street. During Astros games, a second team store, located behind home plate on the Main Concourse is also open along with several smaller locations throughout the ballpark. For hours, please see Astros Team Store above.

For exact locations, search the Stadium Map and Menus section in the MLB Ballpark app, inquire at Fan Accommodations near sections 112 or 323, or call 713-259-8077 for all retail information requests.

RIDESHARE PICK-UP AND DROP-OFF

RideShare pick-up and drop-off is located just outside the Center Field Gate on Crawford Street between Preston Street and Congress Avenue. The RideShare pick-up and drop-off point allows fans to have access to a safe, reliable ride to and from Minute Maid Park and gives fans easy access to the center field attractions.

ROOF

The roof of the ballpark provides the best of both baseball worlds - open air and the great outdoors or the air-conditioned comfort of the indoors. Designed in three moving components, the roof spans more than 6 acres and retracts to reveal the largest open area of any retractable roofed baseball stadium built today. It is designed to open or close in 12 - 20 minutes and withstand hurricane conditions.

SCALPING

The resale of Astros Game Tickets is strictly prohibited on Minute Maid Park property. Any persons caught doing so shall be brought to the attention of the proper authorities. To avoid problems with counterfeit, stolen, void, or inflated tickets, fans should only purchase tickets via the MLB Ballpark app, Astros.com, over the phone at 1-877-9ASTROS, or from an authorized outlet.

SCHEDULES

You can view, print and download the Astros schedule at astros.com/schedule.

SCOREBOARD GREETINGS

To make a special event even more memorable, fans may request a message on our Mezzanine ribbon board for a fee of $100 at www.astros.com/scoreboard. Messages are subject to Astros approval. Please note, proposals of any kind are not permitted for this feature.

SEASON TICKETS

The Houston Astros offer a variety of packages for fans interested in the benefits of being a season ticket holder. For more information, contact the Astros Ticket Office at 1-877-9ASTROS.

SEASON TICKET HQ

Members of the Astros Season Ticket Sales and Services team will be on-site for all Astros home games through the 5th inning. The Season Ticket HQ is located on the main concourse behind home plate near the Insperity Club.

SECURITY

Security officers and uniformed personnel are stationed throughout the ballpark during all events. In the case of a security incident, immediately notify a uniformed member of the Astros staff or an Andy Frain security officer. Uniformed police officers will be on hand before and after every Astros home game to assist in fan safety and traffic management.

SECURITY CHECK AND PROHIBITED ITEMS

In compliance with MLB and Astros security policies, all guests entering Minute Maid Park are subject to inspection by handheld and walk-through metal detectors as well as other protocols deemed by security staff members.

Bags exceeding 16” x 16” x 8” are prohibited. Backpacks are also prohibited (possible exceptions include diaper bags, single-compartment drawstring bags, and other bags used for medical reasons if they are within the MLB Bag Size requirements to not exceed 16” x 16” x 8”). All bags will be checked at all gates prior to entry.

Items not allowed into the ballpark cannot be held by security staff members or other ballpark personnel and no items surrendered to security will be stored or returned. To ensure fan safety, the Houston Astros reserve the right to refuse admittance of any item deemed hazardous, suspicious, or offensive.

Fans are reminded to leave all prohibited items at home. For the full list of prohibited items, click here.

SERVICES FOR GUESTS WITH DISABILITIES

Minute Maid Park meets and exceeds all service and structural requirements stipulated by the Americans with Disabilities Act. The following services are available to accommodate the needs of our fans with disabilities. For the full access guide for fans with disabilities, please visit astros.com/ADA.

Assistive Listening Devices (ALD): Assistive Listening Devices (ALD) are available for our fans with hearing and visual impairments. The devices, which carry the public address system comments, are available at Fan Accommodations at Section 112 on the main concourse. Identification will be required to check out the devices.

Captioning Board: The Houston Astros were the first Major League ball club to install a captioning board for the benefit of our fans with hearing impairments. Located above the Mezzanine level in Right Field, the board will display the PA announcer's comments, as well as other in-game information.

Telephone Display Devices (TDD): Telephone Display Devices (TDD) are available in the Fan Accommodations Center located at Section 112. Fans with hearing or speech impairments are offered these text telephones for their use.

Wheelchair Seating: Wheelchair seating for fans with mobility concerns is available throughout Minute Maid Park. Prices will vary depending on seating level. Please inform the ticket representative of your special seating needs at the time of purchase. Call (713) 259-8700 for details.

Courtesy Wheelchair Service: The Houston Astros provide courtesy wheelchair service at all home games. Once a guest arrives at the gate and requests this service, a wheelchair will be dispatched and an attendant will take the fan to his/her seating area. When the guest is ready to depart, the service is also available to take him/her to the exit.

Braille Signage: Braille and tactile signage is located throughout the ballpark.

SHOOTING STARS

The Coca-Cola Astros Shooting Stars are the spirit and energy of the Houston Astros! They are fan favorites during Astros home games, where they can be found greeting fans, tossing souvenirs to fans and singing along during the 7th Inning Stretch. The Shooting Stars also appear throughout the Houston community, delivering spirit and passion on and off the field. With the perfect combination of Texas charm and boundless enthusiasm, the Shooting Stars are sure to make your next trip to Minute Maid Park a memorable one! For more information on the team, or how to book the Shooting Stars for your next event, visit www.astros.com/shootingstars or call (832) 602-4015.

SHUTTLE CREW

The Astros Shuttle Crew is the club's official street team that can be found out in the Houston community bringing Astros-themed fun to a variety of events with their signature inflatable attractions and giveaway items. During all home games, the Shuttle Crew is ready to set fans up with their very own Astros Buddies Kids Club memberships!

SMOKING

Smoking is strictly prohibited inside Minute Maid Park and within 25 feet of the ballpark entrances and exits. The no smoking policy includes the use of e-cigarettes and similar products including smokeless tobacco.

SPEAKERS BUREAU

Front office personnel represent the Astros at speaking engagements year-round. Requests must be submitted in writing at least six weeks prior to the event on the organization's letterhead. The letter should provide as many details as possible and be sent to Community Development, Houston Astros, P.O. Box 288, Houston, TX 77001-0288.

SPECIAL EVENTS

With more than 15 diverse event spaces, Minute Maid Park offers a unique and unforgettable experience for all your guests. Whether planning a gala, holiday party, luncheon, conference, trade show, meeting or team building activity, Minute Maid Park is the perfect place to host an event that your guests will always remember. For more information or to book your next event, call (713) 259-8800 or e-mail [email protected].

SPECIAL FEATURES

Hall of Fame Alley: Fans taking a stroll through what was previously known as Home Run Alley, located in left field, will come face to face with Astros history in Hall of Fame Alley presented by Houston Methodist.

Class of 2019: Inducted Saturday, August 3, 2019 – Bob Aspromonte, Jeff Bagwell, Craig Biggio, Jose Cruz, Larry Dierker, Gene Elston, Milo Hamilton, Joe Morgan, Joe Niekro, Shane Reynolds, J.R. Richard, Nolan Ryan, Mike Scott, Jim Umbricht, Don Wilson and Jimmy Wynn.

Class of 2020: Inducted Saturday, August 6, 2021 – Lance Berkman, César Cedeño, Roy Hofheinz, Roy Oswalt, Billy Wagner and Bob Watson.

Class of 2022: Inducted on Saturday, August 13, 2022 – Terry Puhl and Tal Smith.

Class of 2023: Inducted on Saturday, August 12, 2023 – Bill Brown and Bill Doran

Class of 2024: To be inducted on Saturday, August 17, 2024 - Ken Caminiti and Rene Cardenas

Home Run Porch: Astros fans have a unique opportunity to keep a part of history. Along the main concourse in left field, the home run porch extends over the field of play allowing fans a chance to catch a home run ball. Also located on the porch is an old-fashioned Phillips 66 gas pump that keeps a running total of every Astros home run hit at Minute Maid Park.

The Train: Once a thriving train station, the Union Station building connects Minute Maid Park to the past – highlighting the city’s great history and the integral role of railways in the development of Houston. As an ode to the past, Minute Maid Park features a one-of-a-kind 1860s-replica train locomotive that heralds the opening of ballpark gates and homeruns from high above the playing field.

SPRING TRAINING

CACTI Park of the Palm Beaches in West Palm Beach, Florida is the Spring Training home of the Houston Astros. Visit www.astros.com/spring for more information on tickets, travel, schedules, and more.

STROLLERS

Strollers are allowed inside Minute Maid Park. However, strollers may not be stored in any seating area and may not be used to occupy handicap seating or SRO spaces. After entering the ballpark, fans should visit Fan Accommodations located at Section 112 or 323 to ask an usher for assistance with storing the stroller during the game.

TAILGATE PARTIES

Tailgate parties will not be allowed on any of the facility parking lots. The Houston Police Department strictly enforces open container laws in Downtown Houston.

TOURS

Get an insider's view of the home of the Houston Astros. See areas of Minute Maid Park normally inaccessible to the public including the press box, suites, and the dugout. School groups can enjoy tours specially geared for our younger fans. For more information on the year-round tour opportunities, email [email protected] or visit www.astros.com/tours.

VIDEO BOARD

Fans visiting the ballpark can enjoy crisp and clear action replays and video just as if they were watching a television. Minute Maid Park also features an LED ribbon board stretching more than 1,000 feet from foul pole to foul pole along the bottom edge of the Suite Level. Prior to the 2023 season, the outfield video boards and LED ribbon boards were upgraded to state-of-the-art Samsung displays and solutions.

VISITING TEAM FANS

Visiting team fans are our guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection from Minute Maid Park.

WATER FOUNTAINS

Twenty-four water fountains are conveniently located throughout the ballpark. They are located near the following sections:

• Main Concourse: 107, 111, 116, 122, 127, 133, 153
• Honda Club Level: 209, 215, 223, 229, 233
• Silverado Mezzanine Level: 252, 253
• Bank of America Suite Level: 2, 16, 29, 40, 55
• Upper Concourse: 310, 319, 323, 327, 334

WEDDINGS

A unique venue is every couple's dream for their special day, and Minute Maid Park is the perfect place to create a magical evening you and your guests will never forget. Whether you are planning an elegant reception or a rehearsal dinner, our event locations offer a variety of settings for your special occasion.

The Union Station Lobby is one of Houston's premiere reception locations with the historical architecture of the original train station for Houston built in 1911. Not only are the Corinthian-style columns and original marble a sophisticated setting that brides adore, but the novelty of being at Minute Maid Park provides a welcoming environment for guests to relax and enjoy being at the home of the Houston Astros.

For more information, or to book your wedding reception, call (713) 259-8800 or e-mail [email protected].

WILL CALL

All ticket exchanges must be executed through the MLB Ballpark app. To learn more, visit www.astros.com/mobile.