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Privacy Requests for HIPAA

Sensitive patient data with Mine's industry-leading HIPAA-compliant privacy platform.

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HIPAA compliance

What to know about HIPAA

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What does it apply to?
HIPAA defines "covered entities" as healthcare providers, health plans above a certain size, and clearinghouses. Businesses that conduct transactions with a covered entity, such as software providers, fall under the same category. In other words, businesses that provide software to a covered entity must comply with HIPAA regulations.
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What is covered?
HIPAA defines "individually identifiable health information" as any data that could reasonably be used to identify a patient or individual, including information related to the patient's medical conditions, healthcare provided, healthcare payment information, and other similar data.
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What is specified?
HIPAA and its Privacy and Security rules establish standards for data subject access and amendment, provide guidance on privacy practices, and require the implementation of administrative, technical, and physical safeguards to protect protected health information (PHI) and electronic protected health information (ePHI).
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  • hello fresh
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  • ShiftSmart logo
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  • Open Health
  • Zoe
  • Everise
  • OluKai
  • Glasses USA logo
  • Snappy logo
  • lumosity logo
  • zyte logo
  • Ledgy

Perfect and enforce your data privacy policies

HIPAA requires covered entities (CEs) and business associates (BAs) to have a privacy policy that explains how protected health information (PHI) is used, disclosed, and protected. Mine helps businesses manifest and enforce transparent privacy policies that enable them to create clear and concise regulatory dialogue with consumers - and then to follow up with action.

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Monitor HIPAA compliance and receive alerts

Mine helps companies to monitor their compliance with HIPAA by tracking employee access to data sources where PHI is present. When changes to access, usage or security posture put HIPAA compliance at risk, Mine sends alerts that enable fast remediation.

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G2 names MineOS a leader

G2 fall 2024 - badges
5 stars
Based on +200 verified reviews on
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Easily handle Patient Health Information requests

Empower patients to claim rights over their PHI according to HIPAA, such as the right to access, amend, and restrict the use of their PHI. Mine enables user-managed data rights that help companies to comply with these requirements with easy-to-use automated tools.

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Continuous Compliance

Simplify compliance, streamline processes, and protect consumer privacy.

Data Mapping
Automate DSR handling in any channel, and accelerate manual request handling workflows - all within MineOS.
Data Stack Consent
Achieve fully customizable consent experiences that handle any region, device, and domain with Mine. Be confident that both client-side and backend user consent are fully governed.
Assess and Minimize
Automate assessment compliance across DPIAs and TIAs with Mine. Mitigate data processing risks across your organization with a singular view to manage them all.
Product Manager, Mid-Market (51-1000 emp.)
Product Manager, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
September 19, 2024
"Efficient and Reliable DSR Handling with MineOS"
"Overall, MineOS has been an excellent partner for our DSR handling needs, and we would highly recommend their platform to other businesses seeking to streamline their compliance processes."
G2 logo
Posted on G2
User in Health, Wellness and Fitness, SMB (<50 emp.)
User in Health, Wellness and Fitness, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 27, 2024
"User-friendly and comprehensive privacy solution"
"Overall, we are highly satisfied with MineOS and would recommend it to any organization. The platform's combination of user-friendliness, functionality, and seamless integrations makes it a valuable asset to our operations."
G2 logo
Posted on G2
User in Non-Profit Organization Management, Mid-Market (51-1000 emp.)
User in Non-Profit Organization Management, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
August 26, 2024
"for any business interested in data privacy concerns."
"We are a global organization and we get more privacy requests than a lot of companies in our space. It's making our job easy to deal with these requests on a day to day basis."
G2 logo
Posted on G2
User in Consumer Services, Enterprise (>1000 emp.)
User in Consumer Services, Enterprise (>1000 emp.)
3.5 stars4 stars4.5 stars5 stars
August 21, 2024
"Great product with great team!"
"MineOS provides us a centralised place to manage and handle DSAR's. It not only simplifies the customer care agent's jobs but also provides a great experience for all their requests."
G2 logo
Posted on G2
User in Consumer Goods, Mid-Market (51-1000 emp.)
User in Consumer Goods, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
August 20, 2024
"Great product"
"Ease of managing/automating the entire consent process. Great dedicated customer support via Slack. Lots of integrations to automate the process."
G2 logo
Posted on G2
Customer Operations Specialist, SMB (<50 emp.)
Customer Operations Specialist, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 19, 2024
"Mine Support is top tier"
"One of the standout aspects of the platform is their exceptional support. The support articles are clear, comprehensive, and well-organized, making it easy to find answers to questions quickly."
G2 logo
Posted on G2
Marketing & Ecommerce Director, SMB (<50 emp.)
Marketing & Ecommerce Director, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 15, 2024
"Nothing is ever too much for MineOS"
"From the initial introduction into the (easy to use) system and the ongoing support of the MineOS team, it has allowed us to breakdown the tasks into bite size chunks and pick-off each as managable steps. Educating our wider business team as we go."
G2 logo
Posted on G2
General Counsel, SMB (<50 emp.)
General Counsel, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 5, 2024
"Support over Slack is fantastic"
"I've been with Mine now for over 2 years and it keeps getting better. Lots of feature updates and the support has been wonderful. I feel very confident we are using the best platform out there for DSR requests."
G2 logo
Posted on G2
Security Lead, Mid-Market (51-1000 emp.)
Security Lead, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
July 26, 2024
"Worldclass customer support"
"The automation features are fantastic, saving us a ton of time and ensuring compliance with GDPR and CCPA effortlessly. The reporting tools provide clear insights, which helps us stay transparent and accountable."
G2 logo
Posted on G2
Finance and Legal Specialist, SMB (<50 emp.)
Finance and Legal Specialist, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
July 25, 2024
"Great Privacy Product!"
"The team behind the product is fantastic! They provide top-notch support and are incredibly responsive to any inquiries. Not only is the team amazing, but the platform itself is super easy to use with a myriad of features that make managing privacy easy!"
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Posted on G2
User in Health, Wellness and Fitness, Mid-Market (51-1000 emp.)
User in Health, Wellness and Fitness, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
July 23, 2024
"MineOS - Full Privacy Program Delegated"
"Their value proposition for the time it saves you and your teams is unquestionable. It will be a staple part of my Security, Compliance and Privacy Programs for all future jobs."
G2 logo
Posted on G2
User in Leisure, Travel & Tourism, Enterprise (>1000 emp.)
User in Leisure, Travel & Tourism, Enterprise (>1000 emp.)
3.5 stars4 stars4.5 stars5 stars
July 18, 2024
"SayMine for Data Privacy"
"The team at MineOS worked with me to get up and running in an hour or so. They make ongoing maintenance of my environment a simple task."
G2 logo
Posted on G2
Product Manager, Mid-Market (51-1000 emp.)
Product Manager, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
September 19, 2024
"Efficient and Reliable DSR Handling with MineOS"
"Overall, MineOS has been an excellent partner for our DSR handling needs, and we would highly recommend their platform to other businesses seeking to streamline their compliance processes."
G2 logo
Posted on G2
User in Health, Wellness and Fitness, SMB (<50 emp.)
User in Health, Wellness and Fitness, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 27, 2024
"User-friendly and comprehensive privacy solution"
"Overall, we are highly satisfied with MineOS and would recommend it to any organization. The platform's combination of user-friendliness, functionality, and seamless integrations makes it a valuable asset to our operations."
G2 logo
Posted on G2
User in Non-Profit Organization Management, Mid-Market (51-1000 emp.)
User in Non-Profit Organization Management, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
August 26, 2024
"for any business interested in data privacy concerns."
"We are a global organization and we get more privacy requests than a lot of companies in our space. It's making our job easy to deal with these requests on a day to day basis."
G2 logo
Posted on G2
User in Consumer Services, Enterprise (>1000 emp.)
User in Consumer Services, Enterprise (>1000 emp.)
3.5 stars4 stars4.5 stars5 stars
August 21, 2024
"Great product with great team!"
"MineOS provides us a centralised place to manage and handle DSAR's. It not only simplifies the customer care agent's jobs but also provides a great experience for all their requests."
G2 logo
Posted on G2
User in Consumer Goods, Mid-Market (51-1000 emp.)
User in Consumer Goods, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
August 20, 2024
"Great product"
"Ease of managing/automating the entire consent process. Great dedicated customer support via Slack. Lots of integrations to automate the process."
G2 logo
Posted on G2
Customer Operations Specialist, SMB (<50 emp.)
Customer Operations Specialist, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 19, 2024
"Mine Support is top tier"
"One of the standout aspects of the platform is their exceptional support. The support articles are clear, comprehensive, and well-organized, making it easy to find answers to questions quickly."
G2 logo
Posted on G2
Marketing & Ecommerce Director, SMB (<50 emp.)
Marketing & Ecommerce Director, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 15, 2024
"Nothing is ever too much for MineOS"
"From the initial introduction into the (easy to use) system and the ongoing support of the MineOS team, it has allowed us to breakdown the tasks into bite size chunks and pick-off each as managable steps. Educating our wider business team as we go."
G2 logo
Posted on G2
General Counsel, SMB (<50 emp.)
General Counsel, SMB (<50 emp.)
3.5 stars4 stars4.5 stars5 stars
August 5, 2024
"Support over Slack is fantastic"
"I've been with Mine now for over 2 years and it keeps getting better. Lots of feature updates and the support has been wonderful. I feel very confident we are using the best platform out there for DSR requests."
G2 logo
Posted on G2
Security Lead, Mid-Market (51-1000 emp.)
Security Lead, Mid-Market (51-1000 emp.)
3.5 stars4 stars4.5 stars5 stars
July 26, 2024
"Worldclass customer support"
"The automation features are fantastic, saving us a ton of time and ensuring compliance with GDPR and CCPA effortlessly. The reporting tools provide clear insights, which helps us stay transparent and accountable."
G2 logo
Posted on G2

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