PNC Field is a great place to watch a Minor League Baseball game. Here is what you need to know as you head our way:
AUTOGRAPHS
- Up until 15 minutes prior to first pitch, fans will have the opportunity to get autographs by the 1st and 3rd baselines prior to the game at player's discretion. We kindly ask that anyone asking for autographs does not block fans in those seated areas.
- Please be respectful of all players for both teams should they choose not to sign autographs, both before and after the game.
BAG POLICY & ADDITIONAL INFORMATION
- Clear bags will be permitted in 2024, including clear backpacks.
- Small purses, crossbody bags or wristlets measuring 9 in. long x 7.5 in. wide x 6 in. height or less are permitted.
- Fans may bring medical bags or diaper bags of any size into the ballpark this season.
- Umbrellas are permitted into PNC Field, but may not have a pointed end.
- Lawn chairs are not permitted into PNC Field.
- Portable stadium cushions (with or without seat backs) are permitted.
- No firearms, knives, mace or weapons of any kind are allowed within the ticket areas or parking lots of PNC Field. This includes off-duty law enforcement officers.
- Items intended for sale or trade may not be brought onto PNC Field property, including all parking areas, without a permit or license from the SWB RailRiders.
CASHLESS POINTS OF SALE
- PNC Field will be a fully cashless facility in 2024. This includes all aspects of operation at the ballpark, including parking, ticketing, the SWB Team Store and the concession stands and bars. PNC Field will accept credit and debit cards. Concessions and merchandise stands also accept Apple Pay and Google Pay.
-Gift Cards can be purchased with cash or credit at the SWB Team Store and can be used within the store or at concession stands and portables around the ballpark.
- Additional forms of cashless payment may be available as upgrades are made at each point of sale this season.
ENTRY & EXIT/ TICKETING
- Children aged two and under do not need a ticket.
- Tickets to RailRiders games this season are digital. Digital tickets must be shown to all ballpark personnel upon request. Anyone who does not have a valid ticket will be removed from PNC Field immediately. A ticket grants access to public areas of PNC Field.
- Any attempts to enter private or team access areas of the park without permission from SWB RailRiders Management will result in immediate removal.
- Ballpark re-entry is permitted.
- PNC Field closes to the public 30 minutes after the final out, pending fireworks or special events after the game concludes.
FAN CONDUCT
- Anyone using obscene language or engaging in conduct offensive to those around them will be asked by SWB RailRiders personnel to cease the conduct. If the problem persists, appropriate action will be taken, including but not limited to removal from the ballpark and fines.
- Anyone drinking alcohol under the legal age, using illegal drugs, or breaking any other laws will be subject to immediate removal from PNC Field and will be reported to proper authorities.
- Any guest perceived to be in an intoxicated or impaired state may be denied admission.
- Season Ticket Members will be held responsible for inappropriate conduct by individuals using their tickets.
GENERAL INFO
- Fans attending events at PNC Field do so at their own risk. Baseballs, both hit or thrown, bats and other items, do leave the field of play during events at PNC Field so fans should direct their attention to the field at all times during the event.
- Guests entering the playing field or throwing (or attempting to throw) objects, with the exception of promotional events conducted by authorized event personnel in the stands or onto the field will be subject to immediate removal.
- Interfering while a ball is in play is subject to removal from PNC Field at the discretion of the SWB RailRiders Management.
- Giveaways are limited to one (1) per person, regardless of number of tickets purchased.
- No alcohol, illegal drugs, food, drink, glass, metal cans, coolers or air horns are allowed into PNC Field.
- No drones are permitted at PNC Field. This all areas within in the ballpark grounds, parking lots and airspace above each.
- No laser pointers are permitted at PNC Field.
- Refillable water bottles are permitted but must be empty when entering PNC Field.
- Aerosol cans, including spray sunscreens, are NOT permitted at PNC Field. Cream sunscreens are permitted.
- Fans are permitted to bring one (1) unopened 20 oz. bottle of water into PNC Field.
- In the event of an evacuation of PNC Field, all guests are to abide by the directions of authorized personnel.
- No roller blades, roller skates, wheeled shoes, skateboards, bicycles or scooters are allowed in PNC Field. Strollers may be brought into PNC Field, but must be stored safely in designated areas so as not to interfere with other fans.
- Wagons are permitted in lawn area of the ballpark.
MILITARY DISCOUNT
- Active or retired members of the military will receive $2 off tickets purchased at the RailRiders Box Office at PNC Field when they show a valid identification card. The offer is good for up to four tickets per person for all games this season.
- Please note that this offer is valid for every game of the 2024 season except July 4.
NETTING
- The RailRiders are installing expanded netting for the 2024 season. This expansion will replace the current protective netting and will enhance safety from foul pole to foul pole.
- Any individual found tampering with the netting in any way is subjection to expulsion from the ballpark and will be held responsible for any repair or replacement costs associated with any damage.
SMOKING POLICY
- PNC Field is a smoke-free facility. Designated smoking areas are available in three spots around PNC Field by exit points.
- Vaping is not permitted at PNC Field, except in designated smoking areas.
PARKING & TAILGATING
- General Parking is $7 per vehicle in 2024.
- PNC Field parking lots open two hours prior to first pitch.
- No vehicles are allowed to remain in PNC Field parking lot grounds overnight. Those vehicles will be subject to towing at the vehicle owner's expense.
- Tailgating is allowed only in designated areas of the PNC Field parking lot. Only one parking space per vehicle is allowed.
PET POLICY
- No pets will be allowed entry into PNC Field, except service animals and during specific events that have been designated as pet-friendly by SWB RailRiders Management. On designated pet-friendly nights, pet owners must sign a waiver and are subject to seating restrictions.
DISCLAIMER
All policies listed above can be changed at any time at the discretion of the Scranton/Wilkes-Barre RailRiders ownership or front office.