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hearing aid compatibility in the US

hearing aid compatibility for products certified to C63.19-2019

In the US, specific hearing aid compatibility (HAC) performance can help clarify how certain wireless phones perform for users with hearing aids and hearing impairment. To determine if a product is hearing aid compatible as determined by ANSI C63.19-2019, please look for the HAC logo on the phone’s packaging. Also, please look for, and be advised of, the following explanatory statements in product documentation.

To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone packaging.

  • 1. This phone is hearing aid compatible as determined by ANSI C63.19-2019.
  • 2. This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
  • 3. The ANSI C63.19-2019 standard does not use the M/T rating system for showing the hearing aid compatible of the phone that older version of the standard used, instead, the 2019 version of the standard uses the conversational gains for the phone’s hearing aid compatible capabilities.
  • 4. The volume control performance has been evaluated according to ANSI C63.19-2019 and waiver DA-23-914. The lowest conversational gain is xx dB with a hearing aid, and yy dB without a hearing aid
Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the ‘Hearing Aid’ mode feature on your motorola phone with the following sequence: Apps > Phone > Menu > Settings > HAC mode settings.

motorola mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer.

current HAC models*

Market name Model number(s) M rating T rating** C63.19 version
moto g 5g (2024) XT2417-1, -2, -4, XT2417D M3 T4 2011
moto g play (2024) XT2413-2, XT2413V M3 T3 2011
moto g power 5g (2024) XT2415-1, -3, -5, XT2415V M3 T3 2011
motorola edge (2023) XT2305-1, XT2305-2 M3 T3 2011
motorola razr (2023) XT2323-2, -5, -6 M3 T3 2011
motorola razr+ (2023) XT2321-3, -5 M3 T3 2011
moto g power 5g (2023) XT2311-3, -4, DL M3 T3 2011
moto g 5g (2023) XT2313-1PP, -3, -4, -6, DL M3 T3 2011
ThinkPhone by Motorola XT2309-3 M3 T3 2011
motorola edge+ (2023) XT2301-1, XT2301-2 M3 T4 2011
moto g stylus (2023) XT2317-1, -2, -3, DL M3 T3 2011
moto g stylus 5g (2023) XT2215-1, 2, 3, 4 DL M3 T3 2011
moto g power (2022) XT2165-1, 2, 3, 3PP, DL M3 T3 2011
moto g stylus (2022) XT2211-1, 2 DL M4 T3 2011
moto g stylus 5g (2022) XT2215-1, 2, 3, 4 DL M3 T3 2011
motorola edge+ (2022) XT2201-3, 4, 5 DL M3 T3 2011
motorola edge (2021) XT2141-1, XT2141-2, DL M3 T3 2011
moto g pure XT2163-1,2,3,4, XT2163, DL M3 T3 2011
moto g power (2021) XT2117-1, XT2117-2, -3, -4, DL M3 T3 2011
moto g stylus (2021) XT2115-1, XT2115-2, -3, -4, DL M3 T3 2011
moto g play (2021) XT2093-2, -2PP, -3, -4, DL M3 T3 2011
motorola one 5G Ace XT2113-2, XT2113-5 M3 T3 2011
moto g fast XT2045-3, XT2045-5, -T M3 T3 2011
moto e (2020) XT2052-2, XT2052-3, -2PP M3 T3 2011
motorola edge+ XT2061-1 M3 T3 2011
moto g power XT2041-5, XT2041-6, -7, DL M3 T3 2011
moto g stylus XT2043-4, XT2043-5, -6 M3 T3 2011
motorola one zoom XT2010-1 M4 T4 2011
motorola one action XT2013-4 M4 T3 2011
moto g7 XT1962-1 M4 T3 2011
moto g7 play XT1952DL, XT1952-3, -4 M4 T3 2011
moto g7 power XT1955DL, XT1955-5, -6 M4 T3 2011
moto e5 play XT1921-1, -2, -3, -5, -6 M3 T4 2011
moto e5 plus XT1924-6, -7, -8 M4 T3 2011
moto g6 play XT1922-6, -7, -9 M3 T3 2011
moto g6 XT1925DL, XT1925-6, -12 M4 T3 2011
moto z3 play XT1929-2, -3, -4 M3 T4 2011
moto z3 XT1929-17 M4 T4 2011
droid ultra XT1080 M3 T4 2007
droid maxx XT1080M M3 T4 2007
moto x (2nd gen.) XT1093 / XT1094 / XT1096 / XT1098 M4 T4 2011
droid turbo XT1250 / XT1254 M4 T3 2011
nexus 6 by motorola XT1100 / XT1103 M4 T4 2011
moto g4 play XT1607 M3 T3 2011
moto g4 play XT1609 M3 T3 2011
moto g4 / moto g4 plus XT1625 / XT1644 M3 T4 2011
moto z droid XT1650-01 M3 T3 2011
moto z force droid XT1650-02 M3 T4 2011
moto z play droid XT1635-01 M3 T4 2011
moto e (2nd gen.) XT1505 / XT1511 M3 T3 2011
moto g (2nd gen.) XT1064 M3 T4 2011
moto g (1st gen.) XT1032 / XT1033 / XT1063 / XT1064 / XT943G M3 T4 2011
moto e (1st gen.) XT1023 M3 T4 2011
moto e (1st gen.) XT1021 M3 T3 2011
moto g (3rd gen.) XT1540 M4 T3 2011
moto e (2nd gen.) XT1526 / XT1527 / XT1528 / XT838L / XT1529 M3 T3 2011
moto x (2nd gen.) XT1095 / XT1097 M4 T3 2011
moto x (1st gen.) XT1053 / XT1058 M3 T3 2007
moto g (1st gen.) XT1045 M3 T3 2011
nexus 6 by motorola XT1100 M4 T4 2011
moto x style XT1572 M4 T4 2011
moto x play XT1635-02 M4 T4 2011
moto e4 XT1774 / XT1775 M3 T3 2011
moto e4 plus XT1765 / XT1766 / XT1767 / XT1768 M3 T3 2011
moto g5 plus XT1687 M4 T4 2011
moto g5S plus XT1806 M4 T3 2011
moto x4 XT1900-1 M4 T3 2011
moto z2 play XT1710-01 / XT1710-02 / XT1710-05 M3 T4 2011


Market name Model number(s) Conversational Gain with hearing aid (2N) Conversational Gain without hearing aid (8N) C63.19 version
moto g stylus 5g (2024) XT2419-1, -2, -3, XT2419V 13.6 dB 18.2 dB 2019
motorola edge (2024) XT2405-1, XT2405V 7.5 dB 18.5 dB 2019
motorola razr+ (2024) XT2451-1, XT2451-2 6.1 dB 8.9 dB 2019
motorola razr (2024) XT2453-3, -4, -5, XT2453V 8.9 dB 14.3 dB 2019

Last updated: 2-August-2024