How to Get to Fukuoka Airport Information Center

Here are directions to the 1st floor Information Center by public transportation.

• Coming by Subway Directions to Fukuoka Airport International Terminal 1F Information

  Get off the Fukuoka City Subway at Fukuoka-kuko (Airport) Station. For the Domestic Airport, after coming through the subway ticket gate, you can take an elevator to any floor of the airport.

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  • There are left and right ticket gates. After getting out of the elevator, head to the right and proceed through the ticket gate to reach the Domestic Passenger Terminal.

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  • After going through the ticket gate, please go up the elevator in the atrium to the 1st floor.

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  • Information / South (Coming from the subway, it is convenient to use Information / South)

    After getting out of the elevator, proceed to the right. Follow the building as it curves to the left for about 50 meters, and you will see Information / South.
    The information and services available here include: taking inquiries about the airport or flights, lending wheelchairs or strollers, recharging batteries in powered wheelchairs, taking questions on a writing-board, and guiding you to airline counters or modes of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of Information Desk North. Please be aware that these services are not available near Information Desk South.

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  • Information / North (Far from the subway)

    Get out of the elevator and proceed to the right for about 5 minutes (300 meters). Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left.
    Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can find service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

  Check the Location on the Terminal Map

  Coming by Subway Directions to Fukuoka Airport International Terminal 1F Information

  Get off the Fukuoka City Subway at Fukuoka-kuko (Airport) Station. You will arrive at the Domestic Terminal, so head for the International Terminal on the free, low-floor shuttle bus.

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  • Coming by Elevator

    There are left and right ticket gates. To use the escalator to the International Terminal, head to the left and proceed through the ticket gate. Follow the signs indicating the International Terminal. Please take the 1st escalator, then the 2nd escalator to Exit 1A on the right. Just after getting off the escalator, you will see a shuttle bus stop (South Bus Stop).

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  • Coming by Elevator

    To use the elevator, head to the right and proceed through the ticket gate. Between the escalators on your left and right, there is an elevator for wheelchair users. Take this elevator to the 1st floor.

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  • Get out of the elevator and proceed to the left. Follow the building as it curves to the left for about 50 meters to Entrance A. Exit from Entrance A and proceed to the right to arrive at the International Terminal Shuttle Bus Stop (South).

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  • The International Terminal Shuttle Bus Stop (South)

    The shuttle bus to the International Terminal (a free, low-floor bus) runs approximately every 5 minutes. Take the shuttle for about 10 minutes, you will arrive at the International Terminal.

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  • Coming from the Domestic Terminal, the shuttle bus arrives slightly to the south of the International Terminal. After getting off the bus, proceed to the left and enter the building in the middle at the International Terminal Central Entrance.

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  • Once inside the building, to your right, you will find the General Information Center. Information and services are available here, such handling inquiries about the airport or flights, lending wheelchairs or strollers, charging batteries in powered wheelchairs, taking questions on a writing-board, as well as leading you to your airline counter or mode of transportation.

  There are information centers at the 1F Arrival Lobby and 3F Departure Lobby (parking-lot side). If there is no need for information, you may proceed by elevator to the 3rd floor International Terminal Central Entrance. Another information booth is near the 3F elevator.

  Check the location on the Terminal Map

• From Your Bus Stop to Fukuoka Airport Domestic Terminal 1F Information

  Besides local lines such as Nishitetsu Bus and Royal Bus, highway buses will also take you to Fukuoka Airport from distant locations.

  See here for details

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  • City Buses, International Terminal Shuttle Bus

    Those using Fukuoka city’s local lines (Nishitetsu Bus and Royal Bus) will arrive at the Domestic Passenger Terminal / South. This is also where you will get on the bus to leave the airport. Get on or off the free shuttle bus for the International Terminal at Bus Stop 1 (on the Domestic Terminal / South side) or Bus Stop 15 (on the Domestic Terminal / North side).

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  • Information / South (Coming by city buses or from the International Terminal Shuttle Bus Stop 1, it is convenient to use Information / South).

    Get off the bus at the Domestic Passenger Terminal Building / South Bus Stop, and head to the right, facing the building. Enter the terminal building at Entrance A, and immediately to your left, you will see Information / South.
    At this information Center, you can ask about the airport or flights, borrow wheelchairs and strollers, recharge your wheelchair's batteries, ask questions using a writing-board, and receive help getting to airline counters or modes of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

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  • Information / North (far from Bus Stop 1 for City Buses, International Terminal Shuttle Bus)

    Enter the terminal building and proceed directly to the right (for about 6 minutes on foot). Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left. Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can use service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

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  • Highway Buses & the Airport Shuttle Bus

    Coming by highway bus or the International Terminal Shuttle Bus, you will arrive at the Domestic Terminal / North (Bus Stops 16 & 17). Board the bus from here to leave the airport. Get on or off the free shuttle bus for the International Terminal at Bus Stop 1 (on the Domestic Terminal / South side) or Bus Stop 15 (on the Domestic Terminal / North side).

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  • Information / North (Arriving by highway bus or the International Terminal Shuttle Bus, it is convenient to use Information / North.)

    Get off the bus at the Domestic Passenger Terminal Building / North Bus Stop. Enter the terminal building at Entrance G, and Information / North is about 30 meters to your left. Here you can ask about the airport or flights, borrow wheelchairs or strollers, recharge batteries for powered wheelchairs, ask questions on a writing-board, and receive guidance to your airline counter or means of transportation. In addition, near Information / North, you can find service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

  ≪Leaving the Airport by Bus≫
  For those seeking assistance, information desks are set up on the 1st floor (one each near the Arrivals / North and Arrivals / South) as well as an information booth on the 2nd floor. Please feel free to ask staff here for assistance. They will guide you to your bus stop.

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  • Highway Bus Ticket Sales Counter

    The Nishitetsu Highway bus ticket sales counter is on the left-hand side of Entrance G, located at the north end of the Domestic Terminal. In addition to touch-panel ticket machines, there is also a manned ticket counter.

    For details, see HERE

  Check the location on the Terminal Map

  Coming by Bus to Fukuoka Airport International Terminal 1F Information

  Besides local lines such as Nishitetsu Bus and Royal Bus, highway buses will also take you to Fukuoka Airport from distant locations.

  For details, see HERE

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  • Local Buses & Highway Buses

    Coming by local bus from Fukuoka city (Nishitetsu Bus and Royal Bus), you will arrive on the 1st floor of the International Passenger Terminal. Coming on highway buses from Kokura or beyond Fukuoka prefecture, you will arrive on either the 1st floor or the 3rd floor of the International Terminal. However, all buses board on the 1st floor.

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  • You can find the General Information Center on your right as you enter the International Airport from the main entrance.
    Here you can ask about the airport or flights, borrow wheelchairs or strollers, recharge batteries for powered wheelchairs, ask questions on a writing-board, as well as receive assistance getting to your airline counter or mode of transportation. There are information centers at the 1F Arrival Lobby and 3F Departure Lobby (parking-lot side). If there is no need for information, you may proceed by elevator to the 3rd floor International Terminal Central Entrance. Another information booth is near the 3F elevator.

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  • 3F Bus Arrivals (Groups)

    Passengers taking group tour buses will arrive on the 3rd floor of the International Terminal. Upon entering the building, you will see the Information desk in front of you.
    Here you can ask questions about the airport and flights, borrow wheelchairs and strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or mode of transportation.

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  • Domestic Terminal Shuttle Bus

    The shuttle bus from the Domestic Terminal will arrive near the center of the International Terminal. Get off the bus, face the building, proceed to the left, then enter at the International Terminal Central Entrance. On the right side, you will see the General Information Center.

    Here you can ask questions about the airport and flights, borrow wheelchairs and strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or mode of transportation.

  Leaving the Airport by Bus

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  • Destination & Bus Stop Monitors

    Easy-to-read monitors with large letters are set up near the 1F International Arrivals 3 & 4.

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  • Highway Bus Ticket Sales & Bus Information

    The Bus Information desk is on the 1st floor near the International Terminal Central Entrance. Please inquire here for details about taking the bus. To purchase highway bus tickets, please come here or use the touch-panel ticket vending machine.

    Please ask for assistance at Bus Information. They will assist you until you board your bus.

  Check the location on the Terminal Map

• Coming by Taxi to Fukuoka Airport International Terminal 1F Information

  At the Domestic Passenger Terminal, there are 2 platforms for disabled passengers (5 & 14). Use these spaces to take your time getting in and out of your vehicle.

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  • Priority Platform (South) Number 5

    Designed for the disabled, this barrier-free space is flat. When arriving at the south side of the terminal building, please use Priority Platform 5.

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  • Information / South (Coming from Priority Platform 5, it is convenient to use Information / South).

    Get out of the taxi, and head to the left, facing the building. Enter the terminal building at Entrance A, and Information / South is directly to your left.
    Here you can find out about the airport and flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive assistance getting to your airline counter or mode of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

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  • Information / North (far from Priority Platform 5)

    Head to the right from Priority Platform 5 to Entrance B. Enter the terminal building here and proceed to the right for about 5 minutes. Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left. Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can use Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

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  • Priority Platform (North) Number 14

    Designed for the disabled, this barrier-free space is flat.
    When arriving on the north side of the terminal building, please use Priority Platform 14.

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  • Information / North

    Get out of the taxi at Priority Platform 14, and facing the building, head to the right towards Entrance F. Enter the terminal building and you will see Information / North on your right.
    Here you can inquire about the airport or flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or means of transportation. In addition, near Information / North, you can find service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

  Leaving the Airport by Taxi

  • Taxis are waiting at stand 3 on the South side and stand 12 on the North side of the terminal.
  • Please feel free to seek assistance at the information desks set up on the 1st floor (one each near Arrivals / North and Arrivals / South). They will guide you to your taxi stand.
  • To use a “welfare taxi”, you must make advance reservations (as a rule, you should contact the taxi company directly). Please inquire at Information on the 1st floor about how to do this.
  • If coming by a taxi for the disabled, please ask your taxi company to use Priority Platform 5 on the South side or Priority Platform 14 on the North side of the Domestic Terminal.

  Check the location on the Terminal Map

  Coming by Taxi to the International Terminal 1st Floor Information Counter

  Those coming to the airport by taxi should disembark on the 1st floor.

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  • Please enter the airport via the main entrance.

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  • Upon entering the airport via the main entrance you will see General Information on your right. Here you can inquire about the airport or flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or means of transportation.
    The 1st floor is the Arrivals Lobby and the 3rd floor is the Departures Lobby. Those who do not need to visit Arrivals can go straight to the 3rd floor Departures Lobby via the elevators, which can be found at the central entrance. There is also an Information Center on the 3rd floor near the elevators.

  Leaving the Airport by Taxi

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  • You will find a taxi stand close by when you exit the airport through the main entrance. Those requiring assistance should inform the Information Counter (located on the 1st and 3rd floors). Staff are available to help you get to the taxi stand, and provide support until you board.
    Special welfare taxis must be requested ahead in time via the taxi company. (As a rule, customers should book themselves). For help booking, please inquire at the Information Counter (on either the 1st or 3rd floor).

  Check the location on the Terminal Map

• Coming by Private Car, Directions to Fukuoka Airport Domestic Terminal 1F Information

  When coming by car, please use the Domestic Terminal Multistory Parking Lot, located next to the Domestic Terminal Building. There are 17 spaces reserved for disabled parking, and these are available for a half-price discount from standard parking rates. Since parking is free for the first 30 minutes, please make use of this parking lot for your send-offs and pick-ups.
  The 1st and 3rd floors of the Domestic Terminal Multistory Parking Lot have multi-purpose restrooms equipped with ostomate toilets.

  Parking Fees

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  • To use a disabled parking space, please let the staff know by the intercom at the entrance gate.
    (Staffed from 7:00 am to 11:00 pm)
    After showing your Physical Disability Certificate (*1) on camera, you will be issued a disabled parking discount.

  Disability Discounts

  Upon presenting your Disability Handbook (*1), you will receive a 50% discount on parking.

  Applying for a Disabled Parking Discount
  Please use one of the following methods.

  • At the Multistory Parking Lot Entrance Intercom
    To apply at the entrance intercom, please display your Physical Disability Certificate (*1) by following the staff directions to show it on camera. You will be issued a discount parking ticket.
  • Prepaid Parking Ticket Machine
    If you didn’t apply for a discount at the entrance gate, you can still apply for it at a prepaid parking ticket machine. Press the intercom on the right side of the machine and display your Physical Disability Certificate (*1) on the camera. You will receive a discounted parking ticket.
    Prepaid Parking Ticket Machine Locations: Multi-Storey Parking 1F
  • At the Exit
    When paying at the exit gate, you can apply for the disabled parking discount. Press the intercom and show your Physical Disability Certificate (*1) to the staff, then your parking ticket will be discounted.
  • Pay Later
    When the Domestic Terminal Multistory Parking Lot is unstaffed (from 11:00 pm to 7:00 am the next day), please ask about receiving a half-price discount after paying the full parking fee. However, receipts are required for later-date discount.
    （092-611-4200 Both Domestic and International Terminals, from 7:00 am to 11:00 pm
    *Necessary Documents to Apply for a Disabled Discount (1 of the following is required): Physical Disability Certificate, Rehabilitation Certificate, Mental Health & Welfare Certificate, War Wound or Disease Certificate, Atomic Bomb Survivor Certificate, Recipient of Medical Care for Specified Diseases, Recipient of Specified Medical Expenses (for designated incurable diseases) Certificate, Recipient of Medical Care for Specified Pediatric Chronic Diseases Certificate. Smartphone screen showing information registered in the Disabled Persons Handbook application.

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  • There are 7 parking spaces on the 3rd floor and 10 parking spaces on the 5th floor for the disabled.

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  • Press the intercom button in the handicap-accessible area, and a staff member will respond and release the lock plate. Once the lock plate is lowered, please park in this space. If you have a Disabled Parking Certificate issued by a local authority, please hang it on the rear-view mirror. (For example: Fukuoka Prefecture’s Fukuoka Magokoro Parking Certificate)

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  • Cards for Customers with Communication Challenges
    There's a special card called an "ear-mark" placed by the intercom at the handicap parking spot. If using the intercom is tough for you, just show this card to the camera after pressing the intercom button. Our staff will gladly help you out.

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  • During unstaffed hours (23:00-7:00), please use the disabled parking spaces on the 3rd floor. You can also use the "Magokoro Parking Space" next to the disabled parking spaces on the 3rd floor.
    Please hang your "Fukuoka Magokoro Parking Usage Card" on the rearview mirror of your car.

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  • Please use the crosswalk located near the multi-story parking garage to enter the terminal. You'll find Entrance F on the right side of the building as you face it.

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  • If you get off at the disabled boarding area (north side) #14.

    Please enter the terminal through Entrance F on the right side facing the building.

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  • Information / North

    Entering Terminal F, you will see the "Information Desk/North" on the front right side.
    You will find information and services here, such handling inquiries about the airport or flights, lending wheelchairs or strollers, recharging batteries in powered wheelchairs, taking questions on a writing-board, as well as leading you to your airline counter or mode of transportation. In addition, near Information / North, you can use service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

  Check the location on the Terminal Map

  Coming by Private Car, Directions to Fukuoka Airport International Terminal 1F Information

  If you are coming by private car, please use the International terminal parking lot adjacent to the International terminal. There are 16 spaces reserved for disabled parking, and these are available for a half-price discount from standard parking rates. It's free of charge for vehicles leaving within 30 minutes from entering, so please use the parking lot when seeing off or picking up.
  The 1st floors of the International Terminal Multistory Parking Lot have multi-purpose restrooms equipped with ostomate toilets.
  Reservations for International terminal parking lot are accepted.

  Parking Fees

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  • To use a disabled parking space, please let the staff know by the intercom at the entrance gate.
    (Staffed from 7:00 am to 11:00 pm)
    After showing your Physical Disability Certificate (*1) on camera, you will be issued a disabled parking discount.

  Disability Discounts

  Upon presenting your Disability Handbook (*1), you will receive a 50% discount on parking.

  Applying for a Disabled Parking Discount
  Please use one of the following methods.

  • Parking lot entrance gate intercom
    To apply at the entrance intercom, please display your Physical Disability Certificate (*1) by following the staff directions to show it on camera. You will be issued a discount parking ticket.
  • Prepaid Parking Ticket Machine
    If you didn’t apply for a discount at the entrance gate, you can still apply for it at a prepaid parking ticket machine. Press the intercom on the right side of the machine and display your Physical Disability Certificate (*1) on the camera. You will receive a discounted parking ticket.
    ≪Advance payment machine location≫ Multilevel parking lot 1st floor
  • At the Exit
    When paying at the exit gate, you can apply for the disabled parking discount. Press the intercom and show your Physical Disability Certificate (*1) to the staff, then your parking ticket will be discounted.
  • Pay Later
    When the International Terminal Parking Lot is unstaffed (from 11:00 pm to 7:00 am the next day), please ask about receiving a half-price discount after paying the full parking fee. However, receipts are required for later-date discount.
    （092-611-4200 Both Domestic and International Terminals, from 7:00 am to 11:00 pm
    *Necessary Documents to Apply for a Disabled Discount (1 of the following is required): Physical Disability Certificate, Rehabilitation Certificate, Mental Health & Welfare Certificate, War Wound or Disease Certificate, Atomic Bomb Survivor Certificate, Recipient of Medical Care for Specified Diseases, Recipient of Specified Medical Expenses (for designated incurable diseases) Certificate, Recipient of Medical Care for Specified Pediatric Chronic Diseases Certificate. Smartphone screen showing information registered in the Disabled Persons Handbook application.

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  • There are total 16 parking spaces for the disabled : 12 spaces on the 1st floor and 2 spaces on the 3rd floor (Reserved area) of the multilevel parking lot, as well as 2 spaces on the surface parking lot. Please park where the ♿ (wheelchair) marks are.

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  • As there are locking plates at the parking spaces for the disabled on the 1st floor of multilevel parking lot, please press the intercom on the terminal building side to have a staff get the locking plate down. If you have a Disabled Parking Certificate issued by a local authority, please hang it on the rear-view mirror. (For example: Fukuoka Prefecture’s Fukuoka Magokoro Parking Certificate)

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  • 〈For customers who have difficulty in speaking 〉
    Please press the intercom at the parking spaces for the disabled and wait for the staff to come.

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  • When the parking lot is unstaffed (from 11:00 pm to 7:00 am), please use the disabled parking spaces on the 1st floor. You can also use the Magokoro Parking Space near the parking spaces for the disabled on the first floor. Please hang the Fukuoka Magokoro Parking Certificate on your vehicle’s rear-view mirror.

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  • There are 2 crosswalks from the parking lot to the International Passenger Terminal Building. After crossing the road, please enter in middle at the International Terminal Central Entrance.

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  • Once inside the building, to your right, you will find the General Information Center. Information and services are available here, such handling inquiries about the airport or flights, lending wheelchairs or strollers, recharging batteries in powered wheelchairs, taking questions on a writing-board, as well as leading you to your airline counter or mode of transportation.
    
    There are information centers at the 1F Arrival Lobby and 3F Departure Lobby (parking-lot side). If there is no need for information, you may proceed by elevator to the 3rd floor International Terminal Central Entrance. Another information booth is near the 3F elevator.

  Check the location on the Terminal Map