This Policy was last updated in September 2024.
Official Product Name
Avast Free Antivirus, Avast Internet Security, Avast Premium Security, Avast Premier, Avast Pro Antivirus, Avast Security Pro, Avast Security for Mac, Avast Premium Security for Mac
Avast Business Antivirus, Avast Business Antivirus Pro, Avast Business Antivirus Pro Plus, Avast Business Patch Management, Avast Business Hub, Avast Business Antivirus for Mac, Avast Business Antivirus for Linux, Essential Business Security, Premium Business Security, Ultimate Business Security, Small Office Protection
(collectively as “Antivirus for Desktop”)
Core Functionality
The Antivirus for Desktop provides protection against malicious, harmful or unwanted software and technologies by performing key tasks, such as pinpointing specific files for the detection of malwares, scheduling automatic scans, and securing your device against malware. It may also detect threats to your online privacy and inform about possible protections against these risks.
What are Product’s Main Features
- Smart Scan is a comprehensive scan that detects browser threats, outdated applications, hidden viruses, system and privacy threats and other issues at the same time.
- CommunityIQ is a threat monitoring service for Windows and Mac which sends information about a threat detected in your device (samples of suspicious files and detection metadata) to our server, so we can observe how the threat spreads and block it. This is vital for the functioning of our Antivirus and our ability to keep your device secure.
- CyberCapture detects and analyses rare, suspicious files on your Windows. If you attempt to run such a file, CyberCapture locks the file from your PC and sends it to our Threat Lab where it is analysed in a safe, virtual environment. All files are uploaded over an encrypted connection, which means your data is inaccessible to hackers.
- File Reputation provides a real-time comparison with an up-to-date list of malware databases of executable files sourced from users of Windows who participate in the service. FileRep processes files or their hashed versions to evaluate which are infectious and updating virus databases.
- Online Security is a browser plug-in which needs to be specifically activated which checks if the site isn’t malicious or phishing.
- Browser Cleanup is a module inside Antivirus for Desktop (Windows) which inspects the browser extensions of most browsers, tries to identify malicious extensions and offers to remove them. Browser Cleanup is on by default.
- Web Shield scans data that is transferred when you browse the internet in real-time to prevent malware from being downloaded and run on your computer. By default, Web Shield is on and configured to provide optimal protection when switched on.
- File Shield scans programs and files saved on devices for malicious threats in real time before allowing them to be opened, run, modified, or saved.
- Email Guardian is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
- Email Shield scans for threats in your incoming and outgoing email messages and attachments. Scanning applies only to messages sent or received using mail management software, such as Microsoft Outlook, Apple Mail or Mozilla Thunderbird.
- Hack Alerts when enabled, it searches and monitors email addresses associated with your Account for data breaches to alert you when your data has been compromised in a breach and your information is exposed on the dark web. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here.
- Sensitive Data Shield provides an extra layer of protection for your sensitive documents against malware and unauthorized access. It checks your hard drive and looks for files that contain sensitive data. Sensitive Data Shield then helps secure your private data by controlling which applications and users have access to selected files.
Personal Data We Process
While using Antivirus for Desktop, we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
| IP address | Service Provision (36 months)
|
| Samples, files | Service Provision (36 months)
|
| Detections | Service Provision (36 months)
|
| URLs and referrers (malicious URL information may also include search terms or cookie information associated with the malware) | Service Provision (36 months)
|
| Information about cookies and other tracking technologies | Service Provision (stored locally on device only)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Email Guardian - Email | Service Provision
|
| Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
| Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
| Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
| Internal online identifiers (GUID, Device ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning computer or device | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Applications - other security SW / antiviruses present | Service Provision (36 months)
|
| Applications on the device | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (up to 36 months)
|
| Our other products/licenses on the device and their status | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (up to 36 months)
|
| Internet and connection / Network data / Number of devices on Network | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (36 months)
|
| Browsers (installed, default) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
The third-party analytics tools we use for Antivirus for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Official Product Name
Avast Mobile Security, Avast Mobile Security Premium (collectively as “Antivirus for Mobile (Android)”)
Core Functionality
Antivirus for Mobile (Android) provides people with essential mobile security with added privacy features. Block malware, check the safety of installed apps, scan public Wi-Fi networks for possible security weaknesses — all with a single app.
What are Product’s Main Features
- Device Scan scans your device or a specific file for malware apps and files and various types of security vulnerabilities.
- Wi-Fi Security and Speed Check enables you to scan your network for vulnerabilities, and tests the speed of the network.
- Web Shield detects and notifies you when accessing a malicious website that could represent a potential security risk for you.
- App Locking is a paid feature, which protects your sensitive apps with a PIN, pattern, or fingerprint.
- App Insights allows you to view which permissions are required by each of your installed apps.
- Clean Junk analyzes the space on your device and displays the amount of storage space that is being used by junk files.
- Photo Vault allows you to protect access to your photos with a PIN code.
- Hack Alerts when enabled, it searches and monitors email addresses associated with your Account for data breaches to alert you when your data has been compromised in a breach and your information is exposed on the dark web. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here.
- Privacy Audit provides the user with an evaluation of installed apps based on data collected and permissions asked by the app compared to similar apps. The feature also compares its findings with the app’s privacy policy declarations.
- VPN feature protects your privacy by encrypting your online communication so no one can spy on what you’re doing online. It allows you to pick a specific location to be connected from. Our VPN Policy sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.
- Scam Protection warns you if you tap a dangerous link from any email, SMS, or messaging app by checking the URLs you visit.
- Email Guardian is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Personal Data We Process
While using Antivirus for Mobile (Android), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
| IP address | Service Provision (36 months)
|
| Samples, files | Service Provision (36 months)
|
| Detections | Service Provision (36 months)
|
| Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
| User’s email address associated with your Account | Service Provision (36 months)
|
| User’s email for Hack Alerts | Service Provision (36 months)
|
| Events and product usage(app metadata, number of hack alerts checks, number and result of Wi-Fi scans, error logs and screen flow) | Service Provision (36 months)
Product and Business Improvement
To improve the user’s overall experience (36 months) |
| User’s email address associated with your Account | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Email Guardian - Email | Service Provision
|
| Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
| Email Guardian – Snippets of email around detected phone numbers | Service provision (30 days)
|
| Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
Third-party Ads (not stored after provision)
|
| Information concerning computer or device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| MSISDN (Mobile phone number) | Service Provision (30 days)
|
| Applications, for privacy features their characteristics such as permissions, signing certs, package and library info, app versions | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (36 months)
|
| Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
These are the third-party analytics tools we use for Antivirus for Mobile (Android):
- Google Analytics
- Google Firebase and Crashlytics Analytics for Android
- AppsFlyer
- Singular
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
The free version of Antivirus for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:
- Google AdMob
- Amazon
- Facebook Audience Network
- InMobi
- AppLovin
- Unity Technologies
- IronSource
- Liftoff Mobile
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Official Product Name
Core Functionality
Avast Mobile Security for iOS provides protection for your browsing, passwords, photos and Wi-Fi. The product consists of several free and paid features, such as Hack Alerts and VPN, which are described in detail below.
What are Product’s Features
- Web Shield detects and notifies you when accessing a malicious website that could represent a potential security risk for you.
- Hack Alerts looks for leaked personal information, whether your data has been compromised in a breach and your information is exposed on the dark web. If we identify new breaches we alert you based on the email address you submitted. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here.
- Photo Vault locks your photos in an encrypted vault and secures them with a PIN, Touch ID, or Face ID so that only you have access to them.
- VPN feature protects your privacy by encrypting your online communication so no one can spy on what you’re doing online. It allows you to pick a specific location to be connected from. Our VPN Policy (together with any other documents referred to in it) sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.
- Email Guardian is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Personal Data We Process
While using Avast Mobile Security for iOS, we collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
| Service Data | What we use it for and for how long |
|---|---|
| Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
| Timestamps of your connections for Secure Browsing | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| The subnet of your originating IP address for VPN | Service Provision (36 months)
|
| IP address of the VPN server you’re using for VPN | Service Provision (36 months)
|
Amount of data transmitted for VPN E.G. 5GB up or down |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
| User’s email for Hack Alerts | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Events and product usage (app metadata, number of hack alerts checks, number and result of Wi-Fi scans, error logs and screen flow) | Service Provision (36 months)
Product and Business Improvement
|
| Email Guardian - Email | Service Provision (seconds)
|
| Email Guardian -malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service Provision (60 months)
|
| Email Guardian - Snippets of email around detected phone numbers | Service Provision (30 days)
|
| Email Guardian – Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian – Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
OS Version E.G. iOS 13.1 |
Service Provision (36 months)
Product and Business Improvement
|
Mobile Security for iOS version E.G. Mobile Security for iOS version 1.2.2 |
Service Provision (36 months)
Product and Business Improvement
|
| MSISDN (Mobile phone number) | Service Provision (30 days)
|
These are the third-party analytics tools we use for Mobile Security for iOS:
- Google Firebase Analytics and Crashlytics for iOS
- AppsFlyer
- Singular
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
AntiTrack
Official Product Name
Avast AntiTrack Premium, Avast AntiTrack for Mac, Avast AntiTrack for Android (collectively as “AntiTrack”)
Core Functionality
As you browse the web, cookies and digital fingerprint-based tracking technologies collect and link information about your activities in order to create profiles of your behavior . This data is then shared, bought and sold by analytics and ad-tech firms. AntiTrack removes cookies and masks the device’s “fingerprint” to prevent third- parties from identifying you and following your behavior across the web.
What are the Product’s Features
- AntiFingerprinting stops scripts from fingerprinting the user’s device and tracking their browsing behavior across the web. In particular, this feature relies on processing of browser version, hardware data, OS version, OS locale and AntiTrack version.
- Privacy Score provides the user with an evaluation of how private they are based on various in-app configurations. In particular, this feature relies on processing of browser version, hardware data, OS version, OS locale, AntiTrack version, In-app settings (such as features that are turned on/off).
- Fingerprint Randomizer will automatically change the user’s digital ‘Fingerprint’ in regular intervals, or allow the user to manually change said ‘Fingerprint’. In particular, this feature relies on processing of browser version, hardware data, OS version, OS locale and AntiTrack version.
- Browser cleanup helps the user manage browsing history and cookies by allowing the user to manually clear this information or schedule an automatic deletion at a specific time. In particular, this feature relies on processing of browser version, hardware data, Cookies, OS version, OS locale, AntiTrack version, In-app settings (such as features that are turned on or off).
- Browser protection helps users stay protected from online tracking attempts and similar threats through supported browsers. Any time a suspicious script (tracking attempt) encounters the user’s ‘Fingerprint’, the user is notified. In particular, this feature relies on processing of browser version, hardware data, OS version, OS locale, website scripts and tracking elements, and AntiTrack version.
- Allowed Websites and whitelisting processes allows the user to add their favorite websites into the Allowed Websites list so that their stored browser data is not be cleared during the automatic and manual cookie clearing process. Additionally, no anti-tracking measures will be active on these websites once they are added to the Allowed Websites list. In particular, this feature relies on processing of whitelisted websites, browser version, hardware data, OS version, OS locale and AntiTrack version.
- System Privacy helps stop third parties from seeing, tracking, and collecting customer information from the supported operating system. Specifically, this is related to the customer’s computer login security, protecting files and data on that machine, and keeping the customer’s computer activities private.This provides another layer of security by giving the customer the ability to configure their Privacy Settings within AntiTrack. In particular this feature relies on processing of browser version, hardware data, OS version, OS locale, information about operation system’s keys and tasks associated with privacy risks, and AntiTrack version.
Personal Data We Process
We process only the following Service and Device Data (in addition to Billing Data for paid version or Account Data if necessary):
| Service Data | What we use it for and for how long |
|---|---|
| Usage Frequency (e.g., the amount of time the application is in use) | Service Provision (the earlier lifetime of the account and 24 months)
|
| Number of Application Launches | Service Provision (the earlier lifetime of the account and 24 months)
|
| License Key | Service Provision (the earlier lifetime of the account and 24 months)
|
| Browser information (including information about extensions) | Service Provision (the earlier lifetime of the account and 24 months)
|
| Cookies | Service Provision (the earlier lifetime of the account and 24 months)
|
| Whitelisted websites | Service Provision (the earlier lifetime of the account and 24 months)
|
| Website Tracker Details (Javascript, HTML documents) | Service Provision (the earlier lifetime of the account and 24 months)
In-product messaging (6 months)
|
| AntiTrack version | Service Provision (the earlier lifetime of the account and 24 months)
In-product messaging (6 months)
Product and Business Improvement (24 months)
|
| Install Date or Time | Service Provision (the earlier lifetime of the account and 24 months)
In-product messaging (6 months)
Product and Business Improvement (24 months)
|
| Crash Incidents | Service Provision (the earlier lifetime of the account and 24 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| OS information (version, keys, tasks) | Service Provision (the earlier lifetime of the account and 24 months)
Product and Business Improvement
|
| OS Locale | Service Provision (the earlier lifetime of the account and 24 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
| Hardware Data (device model, RAM, GPU, CPU) | Service Provision (the earlier lifetime of the account and 24 months)
Product and Business Improvement (24 months)
|
The third party analytics tool we use for the AntiTrack Mac platform is App Center. For further information regarding our third party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Battery Saver
Official Product Name
Core Functionality
Battery Saver is a tool designed to extend the battery life of your PC by reducing internal and external power demands.
What are Product’s Features
- Battery Saver (profiles) creates a power plan profile to apply the predefined set of various settings which shall reduce the amount of power consumed by the PC.
Personal Data We Process
While using Battery Saver, we collect and process the following Service and Device Data (in addition to Billing Data or Account Data if relevant):
| Service Data | What we use it for and for how long |
|---|---|
| Events and product usage | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement
|
| Device Data | What we use it for and for how long |
|---|---|
| Internal online identifiers (GUID, MIDEX, UUID) | Service Provision (up to 12 months)
In-product Messaging (12 months)
|
| Information concerning device (platform, computer type, vendor, model, brightness, wifi_status, bluetooth_status, battery, capacity, state, lifetime, critical bias, cycle count, voltage, granularity, manufacturer date) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Location (country, region, city, latitude, longitude, internet service provider, internet autonomous system) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Other Avast products/licenses on the device and their status | Service Provision (12 months)
In-product Messaging (12 months)
|
The third-party analytics tool we use for Battery Saver is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
BreachGuard
Official Product Name
Core Functionality
Our goal is to enable people to take back their privacy online. Remediate past breaches and minimise the risk of abuse of their data in the future. We aim to provide convenient solutions for everyday life online without sacrificing privacy.
- Enabling users to discover and fix online privacy threats.
- Prevent data collection by advertising companies and data brokers, depending on region.
- Educating users about privacy and security online.
What are Product’s Features
- Risk Monitor is 24/7 dark web monitoring for leaked personal information. BreachGuard leverages the most comprehensive database of the dark web – it detects whether users have been compromised in a breach and their information is exposed on the dark web. If we identify new breaches we alert you based on the email address you submitted. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here. The feature also has the capability, if you consent, to scan your browser for weak, reused or breached passwords and provides instructions to fix these passwords.
- Personal info remover submits opt-out requests to data brokers in North America. This feature processes names (first name, middle name, last name), address (street, city, country, state, zip code), phone number, email and Date of Birth (DOB). The reason for this is that data broker opt-out forms require some of, if not all of the information to submit a valid opt-out request and verify that you are, in fact in their database. As a result, we collect this basic information from you to submit the opt-out requests on your behalf.
- Privacy Advisor provides updates and guidance related to online privacy, including but not limited to: recent data breaches and guides to optimize your privacy for social media sites and other common services. If you opt-in, this functionality will process your bookmarks and browsing history to improve the quality of content so we can distinguish guides which are relevant to you (we are not processing full urls but we need only the domain name).
- Identity Assist We have partnered with a third party, Generali Global Assistance, to provide Identity Assist in BreachGuard. The service consists of two sub-features, ScamAssist and Identity Resolution. ScamAssist specialists act as trusted advisors to customers by helping them identify which of the solicitations they have received are potentially fraudulent. Resolution Specialists are available 24/7/365 to educate customers about how identity theft and cyber crimes occur, as well as provide tips and tools to help keep their identity and digital privacy secure. Note we do not process any personal data from your interaction with Generali, Generali does, see its privacy policy here.
Personal Data We Process
By default, BreachGuard processes locally on your system the following data:
- Names (first name, middle name, last name), address (street, city, country, state, zip code), phone number, email and date of birth – to send data opt-out requests on your behalf via Personal Info Remover.
- Browser credentials (website, username, password) – to scan your browser for weak, reused or breached passwords and provide instructions how to fix
- Browsing information (URL) and bookmarks – to highlight relevant privacy guides.
This data is not sent to our environment.
While using BreachGuard service, we collect and process data in our environment about you and your device in the following situations:
| Service Data | What we use it for and for how long |
|---|---|
| Browsing history and bookmarks (only domain name) | Service Provision (6 months)
Product and Business Improvement (6 months)
|
| Events and product usage (app metadata, page views, clicks, installs, Number of Application Launches, updates, error logs and screen flow) | Service Provision (24 months)
Product and Business Improvement (39 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| OS Version, BreachGuard Application Version, Activation KeyE.g. Windows 10, BreachGuard v1.2.0 | Service Provision (24 months)
In-product Messaging (24 months)
Product and Business Improvement (39 months)
|
| OS Locale | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Hardware Data e.g. Device Model (e.g. Windows 10 (13-inch 2017), RAM (Random Access Memory), GPU (Graphical Processing Unit), and Central Processing Unit (CPU) |
Service Provision (24 months)
Product and Business Improvement (39 months)
|
Cleanup
Cleanup for Desktop (Windows, Mac)
Official Product Name
Avast Cleanup Premium, Avast Cleanup Premium for Mac (collectively as “Cleanup for Desktop”)
Core Functionality
Cleanup for Desktop is an ultimate tune-up program which speeds up and cleans your PC (Windows and Mac), updates installed apps, and fixes other problems.
What are Product’s Features
Avast Cleanup Premium for Windows:
- Maintenance scans and deletes registry items, shortcuts, system and programs temp or unnecessary files, browser caches, history and cookies.
- Program Deactivators scans and disables installed third-party programs which have background, startup or scheduled tasks.
- Software, Disk or Browser Cleaner scan and temporarily hide or uninstall third-party programs, deletes unnecessary files from disk or browser history.
- Fix Problems scans and fixes common Windows problems which might put PC at risk (e.g. missing Windows updates, administrative shares on public folders).
- Disk Doctor or Defrag scans for potential errors and fixes system drive or defrags your system drive.
- Software Updater scans and updates third-party programs and their versions installed on PC.
Avast Cleanup Premium for Mac:
- Clutter Scan scans and deletes application caches, log files, trash, downloads folder, development junk. It looks for similar data on connected external drives as well. Only data on the amount of KB and cleaned is processed.
- Find Duplicates scans for duplicate files in directories selected by you. Only data on the amount of KB and duplicate files found and cleaned is processed.
- Find Photos scans photos and evaluates their quality and similarity to help you decide which you want to keep. Only data on the amount of KB and photos found and cleaned is processed.
- Uninstall Apps scans and removes applications and programs for which it is necessary to process app name, size, version and last date of its usage.
Personal Data We Process
While using Cleanup for Desktop, we collect and process the following Service and Device Data (in addition to Billing Data or Account Data if relevant):
| Service Data | What we use it for and for how long |
|---|---|
| Events and product usage (such as product version, product language, license type, days to expiration, number of potential problems or detected junk) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement
|
| Device Data | What we use it for and for how long |
|---|---|
| Internal online identifiers (GUID, MIDEX, UUID, Device ID) | Service Provision (up to 12 months)
In-product Messaging (12 months)
|
| Information concerning device (platform, types of cleaning objects, objects size, app name, vendor, version, rating, certification) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (up to 12 months)
|
| Location (country, region, city, latitude, longitude, internet service provider, internet autonomous system) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Applications (our other Avast products, installed applications on a user’s computer) | Service Provision (up to 12 months)
In-product Messaging (12 months)
Product and Business Improvement (up to 12 months)
|
The third-party analytics tool we use for Cleanup for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Cleanup for Mobile (Android)
Official Product Name
Avast Cleanup, Avast Cleanup Premium (collectively as “Cleanup for Mobile (Android)”)
Core Functionality
Cleanup for Mobile (Android) detects and removes unnecessary files to free up storage space. Equally, it can stop running processes to optimize device performance.
What are Product’s Features
- App Overview allows to browse installed and pre-installed applications, provides functionality to uninstall or stop. In particular, this feature relies on processing device provided stats about other apps. These stats are processed locally (on device) in order to provide the service.
- Media Overview provides an overview of files broken down by type (e.g. images, audio files, video). This feature does not need any specific data processing outside of operations made locally (on device).
- Battery Saver allows you to select conditions where desired actions (system settings changes) should be applied by this product. For example one can automatically decrease screen brightness when at home. Location based condition require permission to get location data, however these data are never transmitted from the device and all are processed locally.
- Cloud Transfers allows you to backup their files to an external cloud storage. We are using Google Drive and Dropbox APIs to do so, e.g. you can login using their Google or Dropbox credentials to establish such connections. Note credentials are not visible to us.
Personal Data We Process
While using Cleanup for Mobile (Android), we collect and process the following Service and Device Data (in addition to Billing Data for paid version):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
| IP address | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, Device ID (Android ID), Hardware ID, Profile ID, Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
Third-party Ads (not stored after provision)
|
| Information concerning computer or device (carrier, OS version, OS build number, hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Applications | Service provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
| Internet and connection | Service provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for Cleanup for Mobile (Android):
- Google Firebase Analytics and Crashlytics for Android
- AppsFlyer
- Singular
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
The free version of Cleanup for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:
- Google AdMob
- Amazon
- Facebook Audience Network
- InMobi
- AppLovin
- Unity Technologies
- IronSource
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Driver Updater
Official Product Name
Core Functionality
Driver Updater provides scan and potential update or fix of outdated drivers on a users’ PC to optimize it for better performance and avoid potential crashes or malfunctions.
Personal Data We Process
While using our Driver Updater services, we collect and process data about you in the following situations:
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Events and product usage | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, MIDEX, UUID, Device ID) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Information concerning device (type, vendor, model, manufacturer, version) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Information concerning drivers (driver version, updated date, name, matching device id, driver rank, driver flags) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Location (country, region, city, latitude, longitude, internet service provider, internet autonomous system) | Service Provision (12 months)
In-product Messaging (12 months)
Product and Business Improvement (12 months)
|
| Other Avast products/licenses on the device and their status | Service Provision (12 months)
In-product Messaging (12 months)
|
The third-party analytics tools we use for Driver Updater for Desktop is Google Analytics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
Official Product Name
Core Functionality
Avast Family Space is a free mobile application for Android and iOS which keeps your kids safe both online and off with its advanced parental controls and location features.
Personal Data We Process and Features
While using Family Space, we process the following Service and Device Data (in addition to Billing Data and Account Data):
1. Location feature
Parents are able to install the parent’s app on their own device and kids app on children’s devices. After activation, parents are able to locate their children on demand or set up automatic location alerts based on time or geofencing. Parents have the option to share their own location as well.
| Location Data Feature | What we use it for and for how long |
|---|---|
| Child location | Service Provision (12 months)
Product and Business Improvement (12 months)
|
| Parent location | Service Provision (12 months)
Product and Business Improvement (up to 24 months)
|
| Saved locations | Service Provision (12 months)
New Product Development (12 months)
Product and Business Improvement (up to 24 months)
|
2. Activity feature
Parents are able to view web and app activity from their children’s devices. The summary view categorizes connections made by category and the list view shows specific usage information.
| Activity Data Feature | What we use it for and for how long |
|---|---|
| DNS connections, device and app usage | Service Provision (12 months)
Product and Business Improvement (12 months)
|
The third-party tool which we use for DNS lookup and content blocking is Akamai. For further information regarding this partner, please refer to their Privacy Policy.
3. Controls feature
Parents are able to block access to unwanted apps and websites individually or by category. Parents can pause and restore Internet access on demand.
| Controls Data Feature | What we use it for and for how long |
|---|---|
| Settings | Service Provision (the lifetime of account)
Product and Business Improvement
|
| Pause internet logs | Service Provision (the lifetime of account)
Product and Business Improvement
|
4. Family setup
As a family app running on multiple devices, configuring your family profile is a required step.
| Family Setup Data | What we use it for and for how long |
|---|---|
| Names and photos | Service Provision (the lifetime of account or profile)
Product and Business Improvement (up to 24 months)
|
| Email addresses of secondary parents | Service Provision (the lifetime of account or profile)
|
| Roles | Service Provision (the lifetime of account or profile)
|
| MSISDN (mobile phone number) | Service Provision (30 days)
|
We use third-party analytics tools for additional product insights. You can opt out of this collection in the product settings. These are the third-party analytics tools we use for Family Space:
- Amplitude
- Google Firebase and Crashlytics
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
HackCheck
Core Functionality
HackCheck is a website that allows users to input their email address into a form and check to see if their passwords have been stolen and published on the dark web. The email address is also registered for 24/7 monitoring and alerting which will send the user an email as soon as a password leak has been detected. Users can unsubscribe from this monitoring anytime.
Lastly, HackCheck offers some security tips and directions when or if your passwords have been compromised.
What are Product’s Features
- Has my password been stolen? which checks the database operated by our partner SpyCloud against the email address the user provided to see if the user’s passwords have been leaked and sends an email to the user if the passwords leaked.
- 24/7 Automatic Email Alerts which monitors the SpyCloud database and will send the user an email anytime their passwords show up in the SpyCloud database.
Personal Data We Process
If you wish to use the HackCheck, you submit your email address so we can send you alerts about the passwords that have leaked based on results from SpyCloud Database. This email address is used by us for the purposes of service provision, cross-promotion of our other products and optimization of the service to help us understand how you use our product (e.g. number of detections per email).
Your email address is stored for as long as you use our service, as it is necessary for us to provide it. Should you choose to unsubscribe from our email list your email will be deleted and you will not receive any further emails from us.
The database of leaked passwords is operated by our partner SpyCloud. For further information please refer to its privacy policy here.
Business Hub
Official Product Name
Core Functionality
The Business Hub makes it easy to deploy various protection services to multiple devices, manage all devices from one place, mix and match device types, schedule regular scans, and quickly add more devices.
Please note that through the Business Hub certain settings related to privacy are managed by and information from managed devices is accessible to the administrator of the console or the Managed Service Provider you chose. You, as a user, are informed about the role of the administrator during the installation. Businesses are responsible for informing you about this fact and instructing administrators about best practices to ensure users’ privacy.
What are Product’s Features
- Monitor Device Security uses the console to monitor the health of all managed devices from one place, reviews the number of blocked threats, schedules regular scans, and more.
- Management Dashboard activates devices, adds devices to groups, configures antivirus settings, and views blocked threats from an easy-to-read dashboard.
- Master Agent selects a device as the Local Update Server where all updates can be downloaded and saves bandwidth by scheduling and distributing updates to all endpoints in your network when it’s convenient.
- Tasks sets up security tasks for all managed endpoints, such as scans, messages, updates, and shutdowns to ensure optimal security for the entire network.
- Updates remotely downloads and distributes virus and program updates to all devices from one console to save time and bandwidth.
- Notifications receives instant email notifications on any security threats or network issues that need your attention, including outdated antivirus applications, extended device inactivity, and additional device update.
- Reporting views detailed reports that include blocked threats, task lists, and protected devices, making it simple to improve security and customize protection.
- Subscriptions Overview lists all valid subscriptions and licenses.
- Network Discovery scans your network for connected devices to bring visibility over what devices should be taken care of.
- Cloud Backup securely stores selected data in the cloud as backup in case of data loss or disaster resulting in data loss/damage.
- Remote Control enables IT admins to quickly and securely connect to a user’s device, access files and applications, and help troubleshoot issues in real time.
- Patch Management - scans for missing operating system updates and third-party application patches and enables remote installation of those patches to resolve application vulnerabilities of endpoints.
- Content Filtering boosts productivity and security by controlling your employees’ internet usage and allowing to restrict their access to specific websites or website categories.
- USB Protection is a service allowing you to control access to USB flash drives, external HDDs, optical discs, memory cards, digital cameras, smartphones (Windows only), tablets (Windows only), and other devices that have storage capabilities. With this service, removable devices won't be able to access your end users’ data without permission.
Personal Data We Process
We process only the following Data (in addition to Account Data and Billing Data, if you purchased paid services or products from us):
| Device Data | What we use it for |
|---|---|
| Internal online identifiers (Device ID) | Service Provision
Product and Business Improvement
|
| Device name, brand, type, removable device name and serial number (for USB Protection) | Service Provision
|
| Information concerning computer or device (OS build, display) | Service Provision
Product and Business Improvement
|
| Applications | Service Provision
|
| Files, content | Service Provision
|
| Internet and connection / Network data / Number of devices on Network | Service Provision
Product and Business Improvement
|
| Location, IP and MAC addresses | Service Provision
|
| Device status (last connection to Avast) | Service Provision
|
| Location | Service Provision
In-product Messaging
Product and Business Improvement
|
| Language, time zone | Service Provision
In-product Messaging
|
| Service Data | What we use it for |
|---|---|
| Identifier of the content (message) being delivered | Service Provision
|
| Detections | Service Provision
|
| URLs | Service Provision
|
| Our other products/licenses on the device and their status | Service Provision
|
| Events and product usage | Service Provision
In-product Messaging
Product and Business Improvement
|
| Audit Logs | Service Provision
|
| Admin and User Data | What we use it for |
|---|---|
| Name, surname, email address, locales | Service Provision
|
| User access rights | Service Provision
|
| Company Data | What we use it for |
|---|---|
| Name, business, finance and tax details and contact information | Service Provision
|
| Business type | Service Provision
|
We will process the data described above only as long as necessary for the purposes we described. We delete the data we collected within 60 days after the termination of the service.
We cooperate with the following third parties when providing our services:
- The Cloud Backup service is provided in cooperation with Infrascale Inc. See their Privacy Policy.
- The Remote Control service is provided in cooperation with XLAB d.o.o. See their Privacy Policy.
The third-party analytics tool we use for the Business Hub are Google Analytics, Hotjar, Qualtrics. For further information regarding our third-party analytics partner, including its privacy policy, please refer to our Privacy Policy.
CloudCare
Official Product Name
Avast Business CloudCare
Core Functionality
CloudCare makes it easy to deploy various protection services to multiple devices, manage all devices from one place, mix and match device types, schedule regular scans, and quickly add more devices It also allows you to purchase subscriptions and manage them conveniently from a single platform.
Please note that, through CloudCare, certain settings related to privacy are managed by and information from managed devices is accessible to the administrator of the console or the Managed Service Provider you chose. You, as a user, are informed about the role of the administrator during the installation. Businesses are responsible for informing you about this fact and instructing administrators about best practices to ensure users’ privacy.
What are Product’s Features
- Dashboard allows you to monitor the status of the managed devices, including their security, allocation of subscriptions and service usage.
- Alerts allow you to configure and customize alerts which, if triggered by certain events, will be sent to selected users by email and/or texted to mobile numbers (available for selected wireless service providers).
- Devices provide detailed information on the status and active services for each enrolled device. It gives you the tools to deploy CloudCare services to more devices.
- Policies give you the ability to define sets of rules and settings for each service that will be enforced on the endpoint devices.
- Account and services allow you to view and manage the information we store about your company, users and companies that you added to the platform. It also allows you to buy and manage subscriptions that entitle you to use particular service on a particular set of devices.
- Community forum allows CloudCare partners to discuss their issues, needs, and provide feedback on CloudCare. This forum is also attended by our customer care staff.
- Master Agent selects a device as the Local Update Server where all updates can be downloaded and saves bandwidth by scheduling and distributing updates to all endpoints in your network when it’s convenient.
- Updates remotely downloads and distributes virus and program updates to all devices from one console to save time and bandwidth.
- Reports provide on-demand summary of blocked threats, task lists, and protected devices, making it simple to improve security and customize the protection.
- Online Backup securely stores selected data in the cloud as backup in case of data loss or disaster resulting in data loss/damage.
- Remote Control enables IT admins to quickly and securely connect to a user’s device, access files and applications, and help troubleshoot issues in real time.
- Patch Management scans for missing operating system updates and third-party application patches and enables remote installation of those patches to resolve application vulnerabilities of endpoints.
- Secure Web Gateway inspects all web connections using DNS-layer protection and full web proxy. It also inspects full SSL and non-SSL paths for risky and new sites.
- Content Filtering boosts productivity and security by controlling your employees’ internet usage, helps prevent devices from accessing malicious content, and allows the admin to restrict access to specific sites or content categories.
Personal Data We Process
We process the following Data (in addition to Account Data and Billing Data, if you purchased paid services or products from us):
| Device Data | What we use it for |
|---|---|
| Internal online identifiers (Device ID) | Service Provision
Product and Business Improvement
|
| Device name, brand, type | Service Provision
|
| Information concerning computer or device | Service Provision
|
| User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement
|
| Applications | Service Provision
|
| Files, content | Service Provision
|
| Location, IP and MAC addresses | Service Provision
|
| Device status (last connection to Avast) | Service Provision
|
| Location | Service Provision
In-product Messaging
Product and Business Improvement
|
| Language, time zone | Service Provision
|
| Service Data | What we use it for |
|---|---|
| Identifier of the content (message) being delivered | Service Provision
|
| Detections | Service Provision
|
| URLs | Service Provision
|
| Other Avast products/licenses on the device and their status | Service Provision
|
| Internet and connection / Network data / Number of devices on Network | Service Provision
Product and Business Improvement
|
| Events and product usage | Service Provision
In-product Messaging
Product and Business Improvement
|
| Audit Logs | Service Provision
|
| Admin and User Data | What we use it for |
|---|---|
| Name, surname, email address, locales | Service Provision
|
| User access rights | Service Provision
|
| Company Data | What we use it for |
|---|---|
| Name, business, finance and tax details and contact information | Service Provision
|
| Business type | Service Provision
|
We will process the data described above only as long as necessary for the purposes we described. We delete the data we collected within 60 days after the termination of the service.
We cooperate with the following third parties when providing our services:
- The Cloud Backup service is provided in cooperation with Infrascale Inc. See their Privacy Policy.
- The Remote Control service is provided in cooperation with XLAB d.o.o. See their Privacy Policy.
- The Secure Web Gateway service is provided by Zscaler, Inc. See their Privacy Policy.
- Payments are processed by our partner BrainTree. See their Privacy Policy.
Avast One
Avast One for Mobile (Android)
Official Product Name
Avast One Essential, Avast One Individual, Avast One Family (collectively as “Avast One (Android)”)
Core Functionality
Avast One (Android) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
What are Product’s Features
- Device Scan scans your device or a specific file for malware apps and files and various types of security vulnerabilities.
- Malware Shields constantly scans all new apps and files being downloaded to the device for malware.
- VPN feature protects your privacy by encrypting your online communication so no one can spy on what you’re doing online. It allows you to pick a specific location to be connected from.
- Wi-Fi Scan enables you to scan your network for vulnerabilities and encourages you to connect to VPN if any issues are detected.
- Web Shield detects and notifies you when accessing a malicious website that could represent a potential security risk for you.
- Data Breach Scan and Monitoring looks for leaked personal information, whether your data has been compromised in a breach and your information is exposed on the dark web. If we identify new breaches we alert you based on the email address you submitted. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here.
- Performance Scan analyzes the space on your device and displays the amount of storage space that is being used by junk files. Also, it detects apps running in the background of your device that can be stopped in order to free up the device's memory and speed it up.
- Online Safety Score analyzes data collected by Avast One such as files scanned for malware and websites scanned for dangerous links and provides you with an insight into your behavior.
- Email Guardian is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
- Scam Protection warns you if you tap a dangerous link from any email, SMS, or messaging app by checking the URLs you visit.
Personal Data We Process
While using Avast One (Android), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
| IP address | Service Provision (36 months)
|
| Samples, files | Service Provision (36 months)
|
| Detections | Service Provision (36 months)
|
| Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
| User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Timestamps of connections for VPN | Service Provision (35 days)
|
| Amount of data transmitted for VPN | Service Provision (35 days)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Email Guardian - Email | Service Provision
|
| Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
| mail Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
| Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
| Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
These are the third-party analytics tools we use for Avast One (Android):
- Google Firebase and Crashlytics Analytics for Android
- AppsFlyer
- Singular
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Avast One for Mobile (iOS)
Official Product Name
Avast One Essential, Avast One Premium, Avast One Individual, Avast One Family (collectively as “Avast One (iOS)”)
Core Functionality
Avast One (iOS) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
What are Product’s Features
- VPN feature protects your privacy by encrypting your online communication so no one can spy on what you’re doing online. The paid version of Avast One Premium allows you to pick a specific location to be connected from.
- Web Shield detects and notifies you when accessing a malicious website that could represent a potential security risk for you.
- Photo Vault locks your photos in an encrypted vault and secures them with a PIN, Touch ID, or Face ID so that only you have access to them.
- Data Breach Monitoring looks for leaked personal information, whether your data has been compromised in a breach and your information is exposed on the dark web. If we identify new breaches we alert you based on the email address you submitted. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here.
- Online Safety Score analyzes data collected by Avast One such as files scanned for malware and websites scanned for dangerous links and provides you with an insight into your behavior.
- Email Guardian is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Personal Data We Process
While using Avast One (iOS), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
| IP address | Service Provision (36 months)
|
| Information concerning URLs of websites visited (malicious and non-malicious) and referrers (previous page with link to malware-hosting site) | Service Provision (36 months)
|
| User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Timestamps of connections for VPN | Service Provision (35 days)
|
| Amount of data transmitted for VPN | Service Provision (35 days)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Email Guardian - Email | Service Provision
|
| Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
| Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
| Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, Device ID (Apple Bundle ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
| Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for Avast One (iOS):
- Google Firebase and Crashlytics Analytics for Android
- AppsFlyer
- Singular
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Avast One for Desktop (Windows)
Official Product Name
Avast One Essential, Avast One for Windows (collectively as “Avast One (Windows)”)
Core Functionality
Avast One (Windows) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
What are Product’s Features
- Security
- CommunityIQ is a threat monitoring service for Windows and Mac which sends information about a threat detected in your device to our server, so we can observe how the threat spreads and block it. This is vital for the functioning of our Antivirus and our ability to keep your device secure.
- CyberCapture detects and analyses rare, suspicious files on your Windows. If you attempt to run such a file, CyberCapture locks the file from your PC and sends it to our Threat Lab where it is analysed in a safe, virtual environment. All files are uploaded over an encrypted connection, which means your data is inaccessible to hackers.
- File Reputation provides a real-time comparison with an up-to-date list of malware databases of executable files sourced from users of Windows who agree to participate in the service. FileRep processes files or their hashed versions to evaluate which are infectious and updating virus databases.
- Web Shield scans data that is transferred when you browse the internet in real-time to prevent malware from being downloaded and run on your computer. By default, Web Shield is on and configured to provide optimal protection when switched on.
- File Shield scans programs and files saved on devices for malicious threats in real-time before allowing them to be opened, run, modified, or saved.
- Sensitive Data Shield provides an extra layer of protection for your sensitive documents against malware and unauthorized access. It checks your hard drive and looks for files that contain sensitive data. Sensitive Data Shield then helps secure your private data by controlling which applications and users have access to selected files.
- Email Guardian (on the web) is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
- Email Guardian (on your device) scans for threats in your incoming and outgoing email messages and attachments. Scanning applies only to messages sent or received using mail management software, such as Microsoft Outlook, Apple Mail or Mozilla Thunderbird.
- VPN feature protects your privacy by encrypting your online communication, so no one can spy on what you’re doing online. It allows you to pick a specific location to be connected from.
- VPN reminders remind users to connect to the VPN based on the type of the visited URL with an option to turn it off.
- Personal Identity Scan and Monitoring looks for leaked personal information, whether your data has been compromised in a breach and your information is exposed on the dark web. If we identify new breaches we alert you based on the email address you submitted. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here. The feature also has the capability, if you consent, to scan your browser for weak, reused or breached passwords and provides instructions to fix these passwords.
- Performance
- Disk Cleaner detects and removes junk files from your PC.
- App Optimizer detects apps that slow you down and allows the user to temporarily disable it when not in use.
- Software Updater detects a list of outdated software applications and gets them up-to-date.
- Driver Updater detects outdated drivers and gets them up-to-date.
- Online Safety Score analyzes data collected by Avast One such as files scanned for malware and websites scanned for dangerous links and provides you with an insight into your behavior.
- Platinum version also includes credit monitoring, transaction monitoring, social media monitoring, alerts to help you determine if your identity has been compromised and specialist support. These features are provided in cooperation with Sontiq, Inc. We share your name, surname, license ID and email with Sontiq so that they can prepare the service for you. The data processing within the product is governed by this Privacy Notice.
Personal Data We Process
While using Avast One (Windows), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
| IP address | Service Provision (36 months)
|
| Samples, files | Service Provision (36 months)
|
| Detections | Service Provision (36 months)
|
| Information concerning URLs of websites visited (malicious and non-malicious) and referrers (malicious URL information may also include search terms or cookie information associated with the malware) | Service Provision (36 months)
In-product Messaging (with option to opt-out)
|
| User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Timestamps of connections for VPN | Service Provision (35 days)
|
| Amount of data transmitted for VPN | Service Provision (35 days)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Email Guardian - Email | Service Provision (seconds)
|
| Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
| Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
| Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
| Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Email Guardian (on the device) - Detections
|
Service Provision (1 month)
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
Avast One for Desktop (Mac)
Official Product Name
Avast One Essential, Avast One for Mac (collectively as “Avast One (Mac)”)
Core Functionality
Avast One (Mac) provides a comprehensive set of features protecting users against potential security and privacy threats, and features for optimizing device’s performance.
What are Product’s Features
- Security
- CommunityIQ is a threat monitoring service for Windows and Mac which sends information about a threat detected in your device to our server, so we can observe how the threat spreads and block it. This is vital for the functioning of our Antivirus and our ability to keep your device secure.
- CyberCapture detects and analyses rare, suspicious files on your Mac. If you attempt to run such a file, CyberCapture locks the file from your Mac and sends it to our Threat Lab where it is analysed in a safe, virtual environment. All files are uploaded over an encrypted connection, which means your data is inaccessible to hackers.
- File Shield looks for malware on your device and secures it before it can harm you.
- Ransomware Shield secures your most important folders and your files within.
- Quarantine locks away suspicious and dangerous files found during scans.
- Web Hijack Guard ensures that the websites you visit are legitimate and safe.
- Web Shield scans data that is transferred when you browse the internet in real-time to prevent malware from being downloaded and run on your computer. By default, Web Shield is on and configured to provide optimal protection when switched on.
- Email Guardian across all devices) is a cloud-based service which monitors emails from supported providers for potential threats. By default, we don’t store the emails, but we create and store non-personal numeric representations of the text to detect potential scam and other unwanted messages. You can allow us to store the whole email message (EML file with message metadata) we identified as suspected malicious by consenting to it in the product. This helps us keep better detections and improve the protection against scams. Our human reviewers may check the email message in case it is needed to investigate the accuracy of our detections (esp. in case of false negatives or false positives). Suspicious messages in the raw form are stored for 30 days and then we remove personal identifiers and keep them in our malware database. To connect to Gmail accounts, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
- Email Guardian (only on particular Mac device) scans for threats in your incoming and outgoing email messages and attachments. Scanning applies only to messages sent or received using mail management software, such as Microsoft Outlook, Apple Mail or Mozilla Thunderbird.
- VPN feature protects your privacy by encrypting your online communication so no one can spy on what you’re doing online. It allows you to pick a specific location to be connected from.
- VPN reminders remind users to connect to the VPN based on the network you are connected to with an option to turn it off.
- Data Breach Monitoring looks for leaked personal information, whether your data has been compromised in a breach and your information is exposed on the dark web. If we identify new breaches we alert you based on the email address you submitted. This is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here. The feature also has the capability, if you consent, to scan your browser for weak, reused or breached passwords and provides instructions to fix these passwords.
- Clear Browsing Data deletes browsing items that can be used by third parties to create a long term record of your browsing history.
- Performance
- Disk Cleaner detects and removes junk files from your Mac.
- App Uninstaller shows apps that you have not used in a long time and helps you to completely uninstall them.
- Photo Cleaner Scans your photos to find duplicate and low quality pictures and helps you to remove them.
- Online Safety Score analyzes data collected by Avast One such as files scanned for malware and websites scanned for dangerous links and provides you with an insight into your behavior.
Personal Data We Process
While using Avast One (Mac), we collect and process the following Service and Device Data (in addition to Account Data and Billing Data for paid version):
| Service Data | What we use it for and for how long |
|---|---|
| Identifier of the content (message) being delivered | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
| IP address | Service Provision (36 months)
|
| Samples, files | Service Provision (36 months)
|
| Detections | Service Provision (36 months)
|
| Information concerning URLs of websites visited (malicious and non-malicious) and referrers (malicious URL information may also include search terms or cookie information associated with the malware) | Service Provision (36 months)
In-product Messaging (with option to opt-out)
|
| User’s email address(es) for Identity leaks scanning and monitoring | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Timestamps of connections for VPN | Service Provision (35 days)
|
| Amount of data transmitted for VPN | Service Provision (35 days)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Email Guardian - Email | Service Provision (seconds)
|
| Email Guardian – malicious identifiers (URL, phone, email, crypto, or other identifier types that may be identified as significant for threat detection) | Service provision (60 months)
|
| Email Guardian - Snippets of email around detected phone numbers | Service provision (30 days)
|
| Email Guardian - Hash of email address of sender | Service Provision (36 months)
|
| Email Guardian - Subject of emails, MessageIDs of emails | Service Provision (4 weeks)
|
Email Guardian (across all devices) - Detections
|
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Email Shield - Detections
|
Service Provision (1 month)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUID, Device ID (Android ID), Advertising ID) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning device (carrier, OS version, OS build number, Hardware ID, device model, device brand, device manufacturer, device API level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (city/country, longitude and latitude) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Installed applications | Service Provision (36 months)
In-product Messaging (6 months)
|
| Internet and connection | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Email Guardian (only on particular Mac device) - Detections
|
Service Provision (1 month)
|
Note that samples (files, URLs) used for malware analysis are kept in our systems as long as it is necessary to ensure proper functionality of the AV product. These samples are not connected with any identifiers or individuals and the retention periods indicated above do not apply to this use.
Online Security & Privacy
Official Product Name
Core Functionality
Online Security & Privacy is a browser extension (or plug-in) available for Chrome, Firefox, Edge, Safari, and also Avast Secure Browser. Whenever you visit a website we check if the site isn’t malicious or phishing. We are able to provide you with this functionality by processing URLs.
What are Product’s Features
- Antivirus checks the links in search results so the user knows if the page is trying to spread malware.
- Anti-phishing identifies and blocks phishing sites trying to steal your data.
- Anti-tracking blocks annoying tracking cookies that collect data on your browsing activities.
- Marking Search Results shows if the site is safe or not even before the user visits it.
- Advertising Data Collection opts out from ads based on user personal interests. By opting out of interest-based advertising it means the company or companies from which you opt out will no longer show ads that have been tailored to your interests.
- Privacy Advisor allows optimizing privacy settings on the most popular online platforms via step-by-step guidance.
- Global Privacy Control is a third-party solution we have implemented in the settings, the user can send web companies he visits a "GPC" signal that he wants to opt out of website selling or sharing his personal information. See the specifics here.
- Cookie Manager automatically accepts or declines cookie consent preference banners while users browse the web.
Personal Data We Process
While using Online Security & Privacy, we process the following Service and Device Data (in addition to Account Data and Billing Data for paid features):
| Service Data | What we use it for and for how long |
|---|---|
| URL | Service Provision (24 months)
|
Usage data (open extension, rated site, disabled trackers, change settings, site blocked) |
Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| Internal extension identifier (GUID) | Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Information on computer or device (hardware ID, browser, OS) | Product and Business Improvement (24 months)
|
| Extension information (installation source and time, version and campaign ID) | Product and Business Improvement (24 months)
|
| Location / Country | Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Language | Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Antivirus Status | Service Provision (24 months)
|
Password Manager
Official Product Name
Avast Password Manager
Core Functionality
Password Manager manages usernames, passwords, credit cards, user notes and other information useful for performing online activities. The information is stored in an encrypted storage. Password Manager will also send you a notification if any of your stored passwords are found leaked online to keep your identity safe. The functionality also reports weak and duplicate passwords.
The product consists of several components that differ by platform:
- Windows - Avast Password Manager browser extensions for Google Chrome, Mozilla Firefox, Avast Secure Browser and Microsoft Edge are paired with Avast Antivirus
- Mobile - standalone Avast Passwords for iOS and Avast Passwords for Android applications
Personal Data We Process
| Service data | What we use it for and for how long |
|---|---|
| Usernames, passwords, credit card information, notes, URLs connected with passwords stored by user (encrypted) | Service Provision (while the account is active)
|
| Events and product usage (app metadata, usage of features (such as data leak checks, number of accounts stored, error logs) | Service Provision (24 months)
Product and Business Improvement (39 months)
|
| Information about user interaction with web pages | Service provision (60 days raw data)
|
| Device Data | What we use it for and for how long |
|---|---|
| Random extension and internal identifiers | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Information concerning computer or device (Operating System Version, Location data, (city/country), Avast Antivirus / Avast Passwords application Version, Browser Version, Extension Version) |
Service Provision (24 months)
Product and Business Improvement (39 months)
|
| Config name / Config AB test ID | Service Provision (24 months)
|
The monitoring of potential passwords leaked online is done in cooperation with our partner SpyCloud which checks your credentials against its repository of stolen accounts. For further information please refer to its privacy policy here.
Passwords
Official Product Name
Avast Passwords, Avast Passwords for Mac, Avast Passwords for iOS and Avast Passwords for Android (collectively as “Passwords”)
Core Functionality
Passwords captures, stores in an encrypted storage and automatically fills passwords, credit cards and notes entered by you.
The product consists of several components that differ by platform:
- Windows - Avast Passwords browser extensions for Google Chrome, Mozilla Firefox, Avast Secure Browser and Microsoft Edge are paired with Avast Antivirus
- Mac - Avast Passwords browser extensions for Google Chrome, Mozilla Firefox and Safari are paired with standalone Avast Passwords for Mac application
- Mobile - standalone Avast Passwords for iOS and Avast Passwords for Android applications
What are Product’s Features
- Password Guardian immediately receives a notification if any of your stored passwords are found leaked online to keep your identity safe. The functionality also reports weak and duplicate passwords.
- Logins and Credit Cards stores your usernames and passwords in an encrypted vault and secure them with a master password or operating system login credentials so that only you have access to them.
- Secure Notes provides the same encryption as Logins and Credit Cards to any notes added in the application.
Personal Data We Process
Passwords and its components store encrypted information, so that only you as the user who stored this information has access to it. Avast cannot decrypt and read the data.
Unencrypted Service and Device Data are detailed as follows (in addition to Billing Data or Account Data, if relevant):
| Service data | What we use it for and for how long |
|---|---|
| Events and product usage (app metadata, number of hack alerts checks, number and result of Wi-Fi scans, error logs and screen flow) | Service Provision (24 months)
Product and Business Improvement (39 months)
|
| Information about user interaction with web pages | Service Provision (60 days raw data)
|
| Device Data | What we use it for and for how long |
|---|---|
| Random extension identifier | Service Provision (24 months)
Product and Business Improvement (39 months)
|
Operating System Version, Avast Antivirus / Avast Passwords application Version, Browser Version, Extension Version |
Service Provision (24 months)
Product and Business Improvement (39 months)
|
| Config name / Config AB test ID | Service Provision (24 months)
|
SafePrice
Official Product Name
Core Functionality
SafePrice is a browser extension available for Chrome, Firefox, Edge and Safari. Whenever you visit an online shop or product site, SafePrice will show relevant price comparison and discount coupons.
What are Product’s Features
- Discount coupons and other promotional offers are typically provided by store owners to incentivize purchases. This means that these coupons are relevant to specific domains, and sometimes specific pages only. In order to be able to offer relevant coupons, we need to check the current page URL against a list of available offers.
- Price Comparison looks for specific portions of the HTML code which allows it to identify basic information about the product you are shopping for – product name, SKU and current price. We then compare this information with a database of prices provided by our partners, and offer cheaper prices for the same product where available.
Information about available offers, coupons or cheaper prices is obtained from CouponFollow or Ciuvo. We request this content based on the information obtained from the page, your language settings, country level location and search query within SafePrice. Once you click on the offer, your request will be processed by CouponFollow/NextGen Shopping (in accordance with their privacy policy) or Ciuvo according to its privacy policy.
Personal Data We Process
While using SafePrice, we process the following Service and Device Data:
| Service Data | What we use it for and for how long |
|---|---|
| URL and referrers | Service Provision (36 months)
|
| Search query | Service Provision (36 months)
|
| Product name and price | Service Provision (36 months)
|
| User’s feedback (ratings, comments) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
Device Data |
What we use it for and for how long |
|---|---|
| Internal extension identifier (GUID) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Information on computer or device (browser) | Product and Business Improvement (36 months)
|
| Extension information (installation source and time, version and campaign ID) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Country | Service Provision (36 months)
|
| Language | Service Provision (36 months)
|
SafePrice does not process Account or Billing Data.
Safe Search
Official Product Name
Safe Search
Core Functionality
Avast Safe Search is a browser extension which overrides the browser’s default search engine to use Avast Safe Search. It comes bundled with Avast Home Page, which makes the Avast Safe Search web page your default home page when opening a new tab.
What are Product’s Features
- Safe Search provides website safety ratings to the User to provide a safer web browsing experience
- Home Page sets your home page to Avast Safe Search
Personal Data We Process
While using Safe Search, we process the following Service and Device Data:
| Service Data | What we use it for and for how long |
|---|---|
| URL | Service Provision (24 months)
|
| Events and product usage (extension installation, disablement) | Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| Internal extension identifier (GUID) | Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Information on computer or device (hardware ID, browser, OS) | Product and Business Improvement (24 months)
|
Extension information (installation source and time, version and campaign ID) |
Product and Business Improvement (24 months)
|
| Location / Country | Service Provision (24 months)
Product and Business Improvement (24 months)
|
| Language | Service Provision (24 months)
Product and Business Improvement (24 months)
|
Secure Browser
Secure Browser for Desktop
Official Product Name
Avast Secure Browser (“Secure Browser for Desktop”)
Core Functionality
Secure Browser for Desktop is a product currently offered for PC Windows and for macOS users.
What are Product’s Features
- Browser Security & Privacy Center is built in Security & Privacy Center which is a curated collection of some key security and privacy features, tools and settings, organized into one management console making it easier for you to control and manage your online privacy and security.
- WebShield protects you from accessing dangerous websites, such as fake sites, sites that have harmful programs such as adware, spyware, ransomware, viruses, all types of other malware that aim at stealing your information. It includes https scanning that decrypts and scans encrypted traffic of selected websites to detect potential malware contained on sites using https connections. All scanning occurs locally on your PC during the HTTPS connection, and no one outside of your device can read or decipher the connection.
- Privacy Cleaner cleans all your browser history, all cookies including 3rd party, cached images, and other tracking scripts with just one click, to ensure that your online activity is private as well as free up space on your device.
- Privacy Guard is a built-in extension that helps make your online experience cleaner, faster, safer, and more private. It comprises Adblocker (stops ads from loading), Anti-tracker (blocks tracking scripts and cookies), and Anti-Fingerprint (disguises your browser fingerprint to help prevent websites from tracking you) features all in one. Privacy Guard collects and displays the number of blocked 3rd party calls from external sources.
- Sync means you can sign into the browser using your Avast ID or Google account. Your browsing data (including bookmarks, history, settings, open tabs, passwords, address, phone numbers, and payment information) will be then backed up and available across all your devices. If you sign into the browser using your Avast ID, we receive information that you sync across devices in encrypted form and we are not able to access it or read it.
- Built-in VPN (virtual private network) that creates an encrypted connection between your device and the internet, securing your browsing data against eavesdroppers, trackers, and hackers. This VPN feature does not track or store connection timestamps, session information, bandwidth usage, traffic data, IP addresses, or other similar data. Using a VPN helps keep you more private and secure but you are still accountable for everything you do online.
- Avast Addons Store is an online store created and maintained by Avast that allows you to view and install a wide range of extensions. On installation of each extension, you will be asked what data you can share with the extension. Extensions are addons that are built to extend the functionality of the browser itself or integrate an existing service with the browser.
- Extension Guard is a built-in extension that helps protect against spammy, fake, or malware browser extensions.
- Webcam Guard helps protect against unauthorized access to your device camera.
- Video Downloader is an extension that allows you to convert and download videos from YouTube and other social media platforms.
- HackCheck – see the HackCheck section.
- Accuweather widget – used to display weather information on the new tab page based on the approximate location (derived from the IP address) and device model/OS.
- Coupon – used to track and offer coupon codes and deals from online merchants to help you save money. The service is powered by our partner NextGen Shopping, LLC and in accordance with their privacy policy. In order to provide this service, the extension may analyze and collect certain information related to your browsing activities, specifically the webpages you visit and device information to determine which coupons to show you. The extension may also process coupon and shopping cart related data (e.g., if and how you used a coupon, cart amounts, discount value) and information regarding any technical issues encountered by the extension. For more information, please refer to NextGen Shopping’s privacy policy.
Personal Data We Process
By default, Secure Browser for Desktop processes locally on your system the following data:
- Browsing history information; for example Secure Browser for Desktop may store the URLs of pages that you visit, a cache of text, images and other resources from those pages. If the pre-rendering feature is turned on, a list of IP addresses linked to those pages may also be stored for some period of time;
- Name, surname, email or passwords to help you fill out forms or signs in to sites you visit;
- Permission that you have granted to websites;
- Cookies or data from websites that you visit;
- Data saved by add-ons;
- Record of what you downloaded from websites;
- IP addresses are not stored, only used for product localization and analytics purposes based on approximate location (city/country level);
This data is not sent to our environment. You can manage this data within Secure Browser for Desktop in the Settings page.
However, if you enable the Sync feature, we will process relevant browsing data in our environment to ensure the sync across your devices.
In our environment we process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant) while using Secure Browser for Desktop:
| Service Data | What we use it for and for how long |
|---|---|
| Subset of URLs and referrers | Service Provision (36 months)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| User’s feedback ratings | Product and Business Improvement (36 months)
|
| User’s feedback comments | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Sync data (bookmarks, history, settings, open tabs, passwords, address, phone numbers, and payment information (name on card, card number, expiration date)) | Service Provision (3 months)
|
| Secure Browser VPN events (such as “upgrade now” clicks, “free trial” clicks (called “application event identifier”)) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUIDs, Account ID, Device IDs) | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning computer or device | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Location (on a city/country level) | Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
| Extensions installed in the browser | Service Provision (36 months)
In-product Messaging ( 6 months)
Product and Business Improvement
|
| Our other products/licenses on the device and their status (e.g. our antivirus product) | Service Provision (36 months)
Product and Business Improvement (60 months)
|
| Browsers (installed, default) | Service Provision (36 months)
Product and Business Improvement
|
The third-party analytics tools we use for Secure Browser for Desktop are:
- Google Analytics
- Mixpanel
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy .
Secure Browser for Desktop cooperates with these search engines:
For further information regarding these search engines please refer to their privacy policies under the links above.
Secure Browser for Desktop serves advertisements in cooperation with:
- Sovrn
- AdMarketplace
- Mocha
- Amazon
- Priceline
- AliExpress
For further information regarding these partners please refer to their privacy policies under the links above.
Secure Browser for Mobile
Official Product Name
Avast Secure Browser for Android and Avast Secure Browser for iOS (collectively as “Secure Browser for Mobile”)
Core Functionality
Secure Browser for Mobile is a private mobile browser offered for Android and iOS users.
What are Product’s Features
- Browser Security & Privacy Center is built in Security & Privacy Center which is a curated collection of some key security and privacy features, tools and settings, organized into one management console making it easier for you to control and manage your online privacy and security.
- Adblock stops ads being shown in your browser using publicly available blocking lists. AdBlock usually does not remove ads, it already prevents them from being loaded and thus also speeds up browser experience.
- Anti-Tracking prevents the user from being tracked across websites by avoiding tracking cookies to be created. This is done using publicly available blocking lists. Anti-Tracking usually does not remove the tracking cookies, instead it prevents them from being loaded and created and thus also speeds up browser experience.
- Anti-Fingerprinting prevents the user from being tracked across websites using browser fingerprinting techniques. As fingerprinting itself cannot be prevented or avoided, this feature prevents being tracked by altering the digital fingerprint of the user's browser in a way that third-party sites cannot re-identify it.
- Web Shield protects you from accessing dangerous websites, such as fake sites, sites that have harmful content such as adware, spyware, ransomware, viruses, all types of other malware that aim at stealing your information.
- Built-in VPN (virtual private network) creates an encrypted tunnel between your device and the internet, securing your browsing data against eavesdroppers.
- Security Scanner feature will scan the device, its internet connection and browser configuration (otherwise known as Browser Shields) for threats and vulnerabilities, process the findings, and display a result screen with potential improvements.
- Nuke cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click for a specified domain, to keep your activity on that domain private and free up disk space.
- Remove Site Data cleans your browser history, site cookies, and offline data with the current site with just one click, to keep your activity private and free up disk space.
- Video Downloader enables you to download videos from supported websites to your device.
- Media Vault allocates your files, including those you download during your browsing sessions, to the browser application’s encrypted file system. These files are stored on your device and are accessible through the browser application.
- Secure Mode encrypts your DNS queries, stops ads being shown in your browser, prevents your browsing history from being stored, and removes any tracking cookies (both first-party cookies and third-party cookies) or web cache you pick up during that browsing session.
- Secure & Private Mode creates an encrypted tunnel between your device and the internet, encrypts your DNS queries, stops ads being shown in your browser, prevents your browsing history from being stored, and removes any tracking cookies (both first-party cookies and third-party cookies) or web cache you pick up during that browsing session.
- PIN Protection secures your device against real world threats from local attacks by locking access to the browser application on your device with a unique code only you know. Your PIN Code is encrypted on disk and is not stored on any servers.
- Sync means you can sign into the browser using your Avast ID. Your browsing data (including bookmarks, history, settings, open tabs, passwords, address, phone numbers, and payment information) will be then backed up and available across all your devices. All backed-up data is encrypted with an industry standard cryptographic scheme, and can only be decrypted by the user.
- Privacy Statistics are showing the users’ the advantage of our AdBlock and VPN through numbers, by presenting the number of ads blocked, number of malware blocked by our Web Shield, amount of browsing data protected by our VPN.
Personal Data We Process
By default, Secure Browser for Mobile processes locally on your system the following data:
- Browsing history information; for example Secure Browser for Mobile may store the URLs of pages that you visit, a cache of text, bookmarks, zones, images and other resources from those pages.
- Permission that you have granted to websites;
- Cookies or similar technologies such as pixel tags and web beacons from websites that you visit;
- Records of what you downloaded from websites when using Media Vault.
This data is not sent to our environment. You can manage this data within Secure Browser for Mobile under the “Browsing Mode Settings” and “Data Settings” section of the Security & Privacy Settings page.
If you enable the Sync feature, we will process Sync data in our environment to ensure the sync across your devices.
In our environment we process the following Service and Device Data while using Secure Browser for Mobile (in addition to Account Data and Billing Data, if relevant):
| Service Data | What we use it for and for how long |
|---|---|
| IP address | Service Provision (per session)
|
| Events and product usage | Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Sync data (bookmarks, history) | Service Provision (3 months)
|
| Device Data | What we use it for and for how long |
|---|---|
| Online identifiers (GUIDs, Device IDs) | Service Provision (24 months)
In-product Messaging (24 months)
Product and Business Improvement
|
| Information concerning computer or device | Service Provision (36 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for Secure Browser for Mobile:
- Google Firebase Analytics and Crashlytics for Android
- Appsflyer
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our Privacy Policy.
Secure Browser for Mobile cooperates with these search engines:
Secure Browser for Mobile serves advertisements in cooperation with:
- Sovrn
- AdMarketplace
- Mocha
- Amazon
- Priceline
- AliExpress
For further information regarding these partners please refer to their privacy policies under the links above.
Secure Identity
Official Product Name
Avast Secure Identity
Core Functionality
Secure Identity helps keep yourself safe with advanced identity protection. Depending on the region and product version, Secure Identity – may include features such as credit monitoring (only US), alerts to help you determine if your identity has been compromised and specialist support.
If you are located in the US, the product is provided in cooperation with Sontiq, Inc. We share your name, surname, license ID and email with Sontiq so that they can prepare the service for you. The data processing within the product is governed by this Privacy Notice. If you are located outside the US, the following sections are applicable to you.
What are Product’s Main Features
- Dark Web Monitoring helps monitor the dark web and notify you if we find your information.
- Social Media Monitoring helps keep your social media accounts safer. We monitor your accounts on popular social media sites and notify you if we think your account may be compromised or if we find potentially risky links.
- Restoration: Identity Restoration Specialists are on-hand to evaluate your fraud claim, work with you and parties relevant to your case and advise on external services that can help resolve your claim.
- Stolen Wallet Assist: If your wallet is stolen, we’ll provide you with guidance on how to cancel or replace credit cards, driver’s licences, insurance cards and more.
- Financial Monitoring: Helps protect your finances against fraud with alerts that notify you of cash withdrawals, balance transfers and large purchases.
- Identity Theft Insurance helps with specific losses and expenses should you become a victim of identity theft.
Personal Data We Process
We collect and process the following Service and Device Data (in addition to Account Data and Billing Data, if relevant):
| Service Data | What we use it for and for how long |
|---|---|
|
Service Provision
|
| Events and product usage (applications error reports, crash dumps logs, app-related usage data) | Product and Business Improvement (36 months)
|
| Internal online identifiers (user IDs) | Service Provision (36 months)
|
| Information concerning computer or device (Device ID, Operating system version and settings, Device manufacturer and model, Device names and/or assigned names, Preferred language, Web browser name and version) | Service Provision (36 months)
Product and Business Improvement (36 months)
|
SecureLine
Avast SecureLine VPN (collectively as “VPN”)
We are a leading provider of security and privacy tools and therefore we are deeply committed to protecting and respecting your privacy. Our VPN Policy (together with any other documents referred to in it) sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.
WebTrails
Official Product Name
Core Functionality
WebTrails is a browser extension (or plug-in) available for Chrome. It provides an alternative view of browsing history with detailed analysis and visualisations of privacy leaks and behaviour patterns. All reports are generated locally in the browser and no data is sent out to any remote servers.
All analyses are performed on-demand, on the device and with the data stored in your browser. No history data for these analyses is stored.
What are Product’s Features
- PII leak detection looks for any personal data (e.g., plaintext names, emails) in URLs visited, based on the Chrome browsing history.
- Habits generates browsing behaviour habits charts, based on URLs.
- Social, Search, Video and Locations provides detailed usage reports. Location information is derived from the URLs.
Personal Data We Process
While using WebTrails, we process the following Service and Device Data:
| Service Data | What we use it for and for how long |
|---|---|
| URLs and access time stored in your Chrome browsing history | Service Provision (not stored by us)
|
WebTrails does not process Account, Billing and Device Data.
Avast recommends using the FREE Chrome™ internet browser.
