Empowering loyalty: How AI can transform CSPs’ B2C growth
AI transforms CSPs’ B2C growth by predicting needs, personalizing experiences, and streamlining support. Trusted for data security, CSPs must enhance engagement and offer bundled services to drive loyalty and growth.
Accenture is reimagining customer and employee experiences, using gen AI-powered agents to create meaningful interactions, build brand loyalty and reduce costs.
Making reinvention real with gen AI: From experimentation to impact
Organizations across industries are looking to scale their gen AI use cases. Lessons learned from 2,000+ gen AI projects reveal how to move from experimentation to enterprise-level value.
Accenture is reimagining customer and employee experiences, using gen AI-powered agents to create meaningful interactions, build brand loyalty and reduce costs.
Discover how telecommunications leader Virgin Media O2 (VMO2) is leveraging digital technologies and data-driven insights to transform its customer service.
SXD is weaving together cutting-edge technology and social impact to alter the fabric of fashion, setting a trend for more sustainable practices and a greener future.
Best Buy humanizes the customer support experience
The electronics retail giant is developing innovative, personalized gen AI solutions that enhance the support experience for both customers and employees.
Earned the top spot among the World’s Best Management Consulting Firms.
Forbes recognized Accenture as the management consulting firm most recommended by consultants and clients, across industries and functional areas, around the world.
Julie Sweet, our chair and CEO, is one of the TIME100 Most Influential People of 2024.
Every day, Julie and all of us at Accenture help the world’s leading companies embrace continuous reinvention, with innovation and people at the center.
