The Latest
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SaaS sprawl weighs down developers
Maintaining and updating interconnected applications shrinks the bandwidth of IT teams, according to Onymos.
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Customer service teams are behind on AI usage policies
Even though the majority want to hand off tasks to AI, the profession as a whole lags when it comes to adoption, a Freshworks survey found.
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Salesforce introduces Agentforce 2.0, unveils pre-built use cases
The newest version of its agentic AI service will enter general availability in February, though certain features are available starting this month.
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Infosys turns to Google Cloud to expand AI portfolio
The IT services firm unveiled a Google Cloud center of excellence with a dedicated AI lab Tuesday.
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SAP adds carbon-tracking solution to its cloud-based ERP toolkit
The Green Ledger tool tracks and accounts for emissions across business units, the technology company said Monday.
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Andrew Brookes
Cyber leaders are bullish on generative AI despite risks: report
Executives say they would overhaul tooling in exchange for better generative AI capabilities, according to a CrowdStrike survey.
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Workers fear their skills will be obsolete this decade, report finds
By providing training opportunities, employers can nurture the skills needed to compete in the new market, according to the Global Labor Market Conference.
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Top 10 enterprise technology appointments of 2024
Large organizations from Wells Fargo to Procter & Gamble and Northwestern Mutual picked executives capable of guiding IT strategy.
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FTC plots new course on antitrust, Big Tech under Trump nominees
Current commissioner Andrew Ferguson will become chair under the president-elect. Mark Meador, a former Senate counsel, will join the commission.
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Broadcom nears total VMware integration as chip business booms
The tech giant nearly tripled its infrastructure software revenues to $21.5 billion in the year since it acquired the virtualization solution provider.
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Google dips into enterprise-ready agentic AI with Agentspace
The provider is the latest to join a year-end push to spur adoption with new models and features.
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More than half of leaders haven’t trained in AI, survey shows
A lack of training could negatively affect security, privacy and corporate competitiveness, General Assembly says.
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Chief AI officers made enterprise inroads in 2024
While most AI chiefs were internal hires, companies also tapped tech sector executives from Google, IBM and Oracle, an Altrata study found.
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Executives see another CrowdStrike-level IT outage on the horizon
IT and business leaders admit to prioritizing security at the expense of service disruption readiness, a PagerDuty report found.
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Research ties responsible AI adoption to value, trust
Enterprises expect to add value by embedding governance and transparency into implementation plans, AWS and Accenture data shows.
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IT trails other sectors in hiring rates, Indeed finds
Hiring in the technology space has struggled to rebound after pre-pandemic lows, according to Indeed data.
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AI costs shape enterprise data strategy
IT leaders are leaning on object storage and hybrid infrastructure to keep budgets in check as they leverage the technology, according to MinIO.
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6 enterprise technology predictions to watch in 2025
Executives and analysts expect businesses to reassess their AI priorities next year, grappling with vendor and workforce shifts along the way.
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AI fatigue, leader burnout stifle enterprise enthusiasm
As businesses head into 2025, more than half of senior chiefs said they feel like they’re failing amid the technology’s rapid growth, an EY survey found.
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Oracle reaps benefits of infrastructure investments as AI usage spikes
The company saw quarterly cloud revenues near $6 billion, driven in part by a major year-over-year increase in GPU consumption.
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How CIOs can prepare for Trump’s tariffs plan
The president-elect has proposed tariffs on imported goods, stoking concerns about higher costs for electronics.
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Data distribution hurdles hinder financial sector AI
“If you don’t have the right data where you need it, then your AI strategy is broken before it starts,” Digital Realty's Dan Eline said.
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Ulta Beauty pushes past ERP overhaul hiccups
CEO Dave Kimbell said the company has made progress in helping teams make process adaptations in an earnings call last week.
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AI spending to grow faster than IT budgets next year, executives say
“Enterprises are continuing to focus on cost optimization and efficiency programs to fund transformation and customer experience enabled by AI,” ISG’s Michael Dornan said.
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Trump picks Silicon Valley investor as AI, crypto czar
The president-elect tasked David Sacks with guiding the administration’s policy on the technologies and leading a council of presidential advisers.
