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B2X GmbH is a customer service outsourcing company based in Munich, Germany. It was founded in 2007, by Karim Barkawi for manufacturers of smartphones and other electronic devices, insurance providers, mobile network operators and retailers. The services are based on a technology platform called SMARTCARE Technology. The company works in more than 130 countries through a network of over 400 service partners and 2,000 service locations.
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