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The Effect of CRM Outsourcing on Shareholder Value: A Contingency Perspective. (2013). Jan-Benedict E. M. Steenkamp, ; Kushwaha, Tarun ; Kalaignanam, Kartik ; Tuli, Kapil R..
In: Management Science.
RePEc:inm:ormnsc:v:59:y:2013:i:3:p:748-769.

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  2. Firms’ responses to the COVID-19 pandemic. (2023). Swink, Morgan ; Wagner, Stephan M ; Schmidt, Christoph G ; Klockner, Maximilian.
    In: Journal of Business Research.
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  3. Shareholder wealth implications of software firms’ transition to cloud computing: a marketing perspective. (2022). Dutta, Shantanu ; Tuli, Kapil R ; Nezami, Mehdi.
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  4. Value Gains in Business Process Outsourcing: The Vendor Perspective. (2022). Ravichandran, T ; Suresh, Sukruth.
    In: Information Systems Frontiers.
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  5. Stemming the tide of increasing retail returns: Implications of targeted returns policies. (2022). Daugherty, Patricia J ; Laczniak, Russell N ; Morgan, Tyler R ; Overstreet, Robert E.
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  6. When Blockchain Creates Shareholder Value: Empirical Evidence from International Firm Announcements. (2022). Wagner, Stephan M ; Schmidt, Christoph G ; Klockner, Maximilian.
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  7. Effect of intelligent logistics transformation announcements on shareholder value: Evidence from Chinese listed firms. (2021). Hou, Jiahe ; Zhang, Jiahui ; Liu, Weihua ; Wang, Siyu.
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  9. The impact of unprofitable customer management strategies on shareholder value. (2020). Rego, Lopo L ; Morgan, Neil A ; Feng, Hui.
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  10. Psychic distance and performance of MNCs during marketing crises. (2019). Dinner, Isaac M ; Jan-Benedict, ; Kushwaha, Tarun .
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  11. How Opportunistic Culture Affects Financial Performance in Outsourcing Relationships: A Meta-Analysis. (2019). Bausch, Andreas ; Dahlgrun, Philipp W.
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  12. Branding in the era of digital (dis)intermediation. (2019). , Jan-Benedict ; Jan-Benedict, ; Gielens, Katrijn.
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  13. Selling, general, and administrative expense (SGA)-based metrics in marketing: conceptual and measurement challenges. (2018). Reinartz, Werner ; Jindal, Rupinder P ; Ptok, Annette.
    In: Journal of the Academy of Marketing Science.
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  14. Reexamining the Market Value of Information Technology Events. (2018). Mani, Deepa ; Barua, Anitesh .
    In: Information Systems Research.
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  15. A review of short-term event studies in operations and supply chain management. (2018). Ding, LI ; Zhou, Honggeng ; Cheng, T. C. E., .
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  16. How Does Web Personalization Create Value for Online Retailers? Lower Cash Flow Volatility or Enhanced Cash Flows. (2018). Kalaignanam, Kartik ; Rajavi, Koushyar ; Kushwaha, Tarun.
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  17. An Empirical Investigation on the Appointments of Supply Chain and Operations Management Executives. (2015). Hendricks, Kevin B ; Singhal, Vinod R ; Hora, Manpreet .
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  18. Does Brand Licensing Increase a Licensors Shareholder Value?. (2015). Robinson, Adina Brbulescu ; Kohli, Ajay K ; Tuli, Kapil R.
    In: Management Science.
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  19. The performance implications of outsourcing customer support to service providers in emerging versus established economies. (2014). Geyskens, Inge ; Wuyts, Stefan ; Raassens, Neomie .
    In: International Journal of Research in Marketing.
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    RePEc:inm:orisre:v:27:y:2016:i:1:p:166-181.

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  16. The Effect of CRM Outsourcing on Shareholder Value: A Contingency Perspective. (2013). Jan-Benedict E. M. Steenkamp, ; Kushwaha, Tarun ; Kalaignanam, Kartik ; Tuli, Kapil R..
    In: Management Science.
    RePEc:inm:ormnsc:v:59:y:2013:i:3:p:748-769.

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  17. Employment protection legislation, adjustment costs and cross-country differences in cost behavior. (2013). Byzalov, Dmitri ; Banker, Rajiv D. ; Chen, Lei.
    In: Journal of Accounting and Economics.
    RePEc:eee:jaecon:v:55:y:2013:i:1:p:111-127.

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  18. Research Note ---Using Real Options to Investigate the Market Value of Virtual World Businesses. (2012). Yang, Sung-Byung ; Pinsonneault, Alain ; Animesh, Animesh ; Oh, Wonseok ; Lim, Jee-Hae .
    In: Information Systems Research.
    RePEc:inm:orisre:v:23:y:2012:i:3-part-2:p:1011-1029.

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  19. Are New IT-Enabled Investment Opportunities Diminishing for Firms?. (2012). Zheng, Zhiqiang ; Mookerjee, Vijay S ; Chen, Hongyu ; Dos, Brian L.
    In: Information Systems Research.
    RePEc:inm:orisre:v:23:y:2012:i:2:p:287-305.

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  20. IT internal control weaknesses and firm performance: An organizational liability lens. (2011). Stoel, Dale M ; Muhanna, Waleed A.
    In: International Journal of Accounting Information Systems.
    RePEc:eee:ijoais:v:12:y:2011:i:4:p:280-304.

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  21. Returns to IT excellence: Evidence from financial performance around information technology excellence awards. (2011). Masli, Adi ; Smith, Rodney E ; Sanchez, Juan Manuel ; Richardson, Vernon J.
    In: International Journal of Accounting Information Systems.
    RePEc:eee:ijoais:v:12:y:2011:i:3:p:189-205.

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  22. Value-Based CRM. (2010). Gneiser, Martin .
    In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK.
    RePEc:spr:binfse:v:2:y:2010:i:2:p:95-103.

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  23. The impact of the diffusion of a financial innovation on company performance: an analysis of SWIFT adoption. (2010). Zachariadis, Markos ; Scott, Susan V..
    In: LSE Research Online Documents on Economics.
    RePEc:ehl:lserod:48906.

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  24. The impact of outsourcing on information technology spending. (2010). Kobelsky, Kevin W ; Robinson, Michael A.
    In: International Journal of Accounting Information Systems.
    RePEc:eee:ijoais:v:11:y:2010:i:2:p:105-119.

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  25. Research Note--The Impact of Information Technology Investments and Diversification Strategies on Firm Performance. (2008). Murali D. R. Chari, ; Devaraj, Sarv ; David, Parthiban.
    In: Management Science.
    RePEc:inm:ormnsc:v:54:y:2008:i:1:p:224-234.

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  26. Information technology, contextual factors and the volatility of firm performance. (2008). Kobelsky, Kevin ; Richardson, Vernon J ; Hunter, Starling.
    In: International Journal of Accounting Information Systems.
    RePEc:eee:ijoais:v:9:y:2008:i:3:p:154-174.

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