How does anthropomorphism improve human-AI interaction satisfaction: a dual-path model
Y Xie, K Zhu, P Zhou, C Liang - Computers in Human Behavior, 2023 - Elsevier
With the development of artificial intelligence technology, the application of anthropomorphism
has been established as a good design principle. However, the effectiveness of …
has been established as a good design principle. However, the effectiveness of …
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Y Xie, C Liang, P Zhou, L Jiang - Journal of Retailing and Consumer …, 2024 - Elsevier
As chatbots gain widespread adoption in online customer service, optimizing their inherent
value and enhancing customer satisfaction emerges as an indispensable concern …
value and enhancing customer satisfaction emerges as an indispensable concern …
How transformational leadership and clan culture influence nursing staff's willingness to stay
Y Xie, D Gu, C Liang, S Zhao… - Journal of nursing …, 2020 - Wiley Online Library
… Yuguang Xie is a postgraduate student in the School of Management, Hefei University of
Technology. Her research focuses on the behaviour of nursing staff in the aged care industry …
Technology. Her research focuses on the behaviour of nursing staff in the aged care industry …
What advantages of blockchain affect its adoption in the elderly care industry? A study based on the technology–organisation–environment framework
L Lu, C Liang, D Gu, Y Ma, Y Xie, S Zhao - Technology in Society, 2021 - Elsevier
Blockchain technology is considered a logical solution to the problems of security, privacy
and trust in the collection, storage and sharing of data related to the elderly in the elderly care …
and trust in the collection, storage and sharing of data related to the elderly in the elderly care …
Understanding continued use intention of AI assistants
Y Xie, S Zhao, P Zhou, C Liang - Journal of Computer Information …, 2023 - Taylor & Francis
In recent years, smart home assistants have been used by a large number of people due to
their simple, hands-free, voice-based operation. To ensure the long-term success and …
their simple, hands-free, voice-based operation. To ensure the long-term success and …
When should chatbots express humor? Exploring different influence mechanisms of humor on service satisfaction
Y Xie, C Liang, P Zhou, J Zhu - Computers in Human Behavior, 2024 - Elsevier
As artificial intelligence technologies evolve, a discernible trend is emerging wherein
chatbots are imbued with the capability to articulate emotions within online customer service. …
chatbots are imbued with the capability to articulate emotions within online customer service. …
Two-stage cooperative intelligent home energy management system for optimal scheduling
Intelligent home energy management system (IHEMS) manages various home appliances
depending on user preferences in order to save energy cost and assure user satisfaction. To …
depending on user preferences in order to save energy cost and assure user satisfaction. To …
How to increase consumers' continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features
P Zhou, Y Xie, C Liang - Electronic Markets, 2023 - Springer
Artificial intelligence (AI) voice assistants possess significant market potential and offer diverse
services through voice interaction. However, the influence of anthropomorphic features …
services through voice interaction. However, the influence of anthropomorphic features …
[PDF][PDF] The offline software for the BESIII experiment
…, J Qiu, D Wang, L Wang, S Wen, L Wu, Y Xie… - Proceeding of …, 2006 - indico.cern.ch
The BESIII is a general-purpose experiment for studying electron-positron collisions at BEPCII,
which is currently under construction at IHEP, Beijing. The BESIII offline software system …
which is currently under construction at IHEP, Beijing. The BESIII offline software system …
Factors influencing college students' mental health promotion: the mediating effect of online mental health information seeking
W Chen, Q Zheng, C Liang, Y Xie, D Gu - International journal of …, 2020 - mdpi.com
For college students, mental health is an important factor in ensuring their ability to study and
have a normal life. This research focuses on factors affecting the mental health of college …
have a normal life. This research focuses on factors affecting the mental health of college …