Background Since the emergence of social media in 2004, a growing percentage of patients
use this technology for health related reasons. To reflect on the alleged beneficial and …

While organizational frontlines in the digital age involve complex interactions between
consumers, autonomous technology (AT), and frontline workers, research so far largely focuses …

The term ‘digital’concerns not only technology but also people. This chapter emphasises the
necessity of adopting a digital entrepreneurial mindset when operating in a digitised world. …

Background Lean management (LM) is a continuous improvement methodology originating
from manufacturing and is widely adopted in healthcare to improve processes. LM shows …

Purpose Lean Management (LM) is a process improvement approach with growing interest
from healthcare organizations. Obtaining a culture of continuous improvement is a primary …

Healthcare users and providers increasingly utilize social media to interact with one another.
For a future understanding of when and how these interactions supplement or replace …

This study investigates inherent tensions between social media participation and the ways
of life in an Indigenous community and subsequent navigation approaches. Relying on an in‐…

Social media enable patients to communicate with a large number of their peers, share
experiences, and provide each other with emotional and informational support. Hence, patients …

Background The healthcare sector must navigate the challenge of caring for individuals
affected by climate change while being a significant emitter of carbon emissions. This study …

Creativity has become one of the most important driving factors of today’s digital business
environments. Businesses are increasingly looking for creative employees who can offer new …