ShoreTel Sky Review

Shoretel Sky offers a long list of benefits for businesses and organizations that are looking to a communications platform that offers it all without the added cost of purchasing hardware, additional software licenses, and IT expertise. To help you familiarize with what this product can do for your company, we summarized some of its most prominent advantages.

To start with, this system is designed to enhance productivity in diverse corporate environments, both by improving the quality of meetings and web conferences, and by enabling users to participate actively, contribute to all discussions and activities, design beautiful presentations, and share video files in an environment they find comfortable. ShoreTel Sky won’t restrict you to use a specified communication channel, but it will instead provide numerous high-quality possibilities  for teams to stay connected.

Another ShoreTel advantage is its full mobile optimization, which means that you can connect your mobile device to the desktop phone, communicate and govern all operations when out of office. Remote teams will certainly appreciate such possibility, together with the instant alerts and notifications that ensure an agent will never miss a call. At the same time, there will be a robust collaboration suite to help agents cooperate on common matters, and reassign tasks upon need.

ShoreTel Sky blends easily in diverse software ecosystems, due to the many partnerships with popular ERP and CRM providers. If you integrate it with your business intelligence app, on the other hand, you will be able to export valuable communication-related data for reporting purposes.