[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

RingEX Review

RingEX
Our score: 9.0 User satisfaction: 96%

What is RingEX?

RingEX integrates your video, phone, and message channels in one cloud-hosted platform for seamless communication. It suits remote teams and small to mid-sized businesses looking for cost-effective, easy-to-use video meetings and team collaboration to accomplish work. Known for its inbound and outbound contact center solution, the vendor rolled out RingEX for workplace needs.

A robust solution. RingEX features more than 50 tools to help your teams collaborate and communicate, wherever they are. Setup is easy with intuitive features like one-click video meetings, off-the-shelf equipment for HD telepresence and cloud PBX.

A standout feature, the HD video conferencing with interactive screen sharing boosts face-to-face meetings. This allows for breakout meetings, which help you split teams into smaller groups for brainstorming or other sessions. Participants can comment, share files, use whiteboards, and record online meetings in small groups and join the main group anytime.

Likewise, participants can transfer remote control to other participants, which is useful for training exercises and other practical activities.

RingEX also comes with Glip, the vendor’s free team messaging and collaboration app. Glip lets you do group chats in real-time from any device, share files, manage tasks, coordinate schedules, and, essentially, sync and consolidate all team activities and information. 

You can connect to the RingCentral cloud phone system either with your own phone via the free RingCentral apps (iOS and Android) or with vendor-issued phones and headsets. Either, RingEX integrates your phone and messaging infrastructure with Google, Microsoft, Salesforce, Box, ServiceNow, and Okta, among others. 

Furthermore, companies with existing on-premise telepresence endpoints can simply integrate their infrastructure with RingCentral Room Connector to access RingCentral Meetings calls.

RingEX provides one flat monthly fee (starts at $19.99 per user) across four plans with an option to add extra toll-free, vanity, local, and international numbers.

Show More

Overview of RingEX Benefits

Easy to set up and use

You can set up the phone system in minutes by connecting your own number to the RingEX cloud system. There is no need for costly and time-consuming PBX hardware to install. RingCentral provides you with off-the-shelf equipment like VoIP phones and headsets and the system is ready for you to tap into.

As for video-conferencing, it’s just a matter of clicking a button to join meetings from your laptop, smartphone, or tablet. You can also invite participants as a team to quickly onboard everyone.

Cloud systems like RingEX also helps you bypass the perennial issues with traditional conference meeting rooms of missing bridge cable and cumbersome dialing.

Rich  video conferencing experience

RingEX features HD and interactive video conferencing, which boosts face-to-face meetings. It allows you to host up to 500 participants, one of the biggest in the web conferencing niche. Participants can share files, use whiteboards, make comments, and use annotation tools in the video conferencing platform. They can also record the session for posterity.

Moreover, you can conduct breakout sessions with the meeting platform. This allows you to split participants into smaller teams for brainstorming, focus sessions, and other activities. Smaller teams have access to the interactive tools as well and they can rejoin the main meeting room anytime. The breakout feature lets you conduct sub-training within a training session or group participants by department, team, or any other category.

A participant can also grant remote control of his computer or mobile device to another participant, while the rest of the group can annotate, share content, or send text messages. This setup is ideal for training exercises, group practices, and other practical activities.

Team communication made seamless

With your video, phone, and messaging communication in one platform, team collaboration is smooth, manageable, and scalable. Embedded in the office communication platform is RingCentral Glip, the team collaboration app for chat, task management, and file sharing. It comes free with a RingCentral account. 

Your team can chat with each other anytime and anywhere from their device. As a manager, you can stay in touch with your teams or individual members or build relationships with customers. Glip makes RingEX an ideal remote work solution for unforeseen crises like a pandemic lockdown.

Integration with key apps

RingEX integrates with apps that are important to your meetings. For instance, you can schedule, start, and end meetings inside Outlook. Furthermore, you can schedule meetings with iCal and Google Calendar or send invites through email or text a link to your meeting room.  Likewise, Glip integrates with Google Drive, Box, and Jira.

Cost-effective pricing

You get a single flat, predictable monthly fee whatever plan you get. This helps you budget your cloud phone system month to month or over a long-term period. There are no hidden fees, lock-in contracts, or huge capital outlay. You get an affordable, easy-to-set-up global phone system in an instant.

Show More

Overview of RingEX Features

  • Cloud phone system
  • Online meetings
  • Team messaging
  • Online fax
  • Security
  • Analytics
  • Mobile apps

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

RingEX Position In Our Categories

Since businesses have special business wants, it is wise they steer clear of going for an all-encompassing, ”best” business program. However, it would be futile to try to discover such a software solution even among widely used software systems. The sensible thing to do is to note down the various chief functions which demand consideration including major features, price terms, technical skill levels of staff, organizational size, etc. Then, you should do the research exhaustively. Browse through some RingEX analyses and check out the other software options in your list more closely. Such well-rounded product research can make sure you avoid unsuitable applications and pay for the system that meets all the features your business requires for optimal results.

Position of RingEX in our main categories:

TOP 20

RingEX is one of the top 20 Communications Software products

TOP 50

RingEX is one of the 50 Remote Work Software products

There are trendy and widely used systems in each software group. But are they necessarily the best fit for your organization’s unique wants? A market-leading software solution may have thousands of customers, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few RingEX Communications Software reviews and consider the elements that you desire in the software such as the price, main functionality, available integrations etc. Then, shortlist a few apps that fit your wants. Check out the free trials of these platforms, read online reviews, get clarifications from the seller, and do your homework thoroughly. This exhaustive groundwork is certain to aid you choose the most excellent software solution for your company’s special requirements.

How Much Does RingEX Cost?

RingEX Pricing Plans:

Free Trial

Core

$20 per user/month

Advanced

$25 per user/month

Ultra

$35 per user/month

Show More

What are RingEX pricing details?

RingEX Pricing Plans:

Free Trial

Core

$20 per user/month

Advanced

$25 per user/month

Ultra

$35 per user/month

Core – $20 per user per month (billed annually)

  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft apps, and access to APIs
  • Single sign-on
  • Analytics for IT administrators
  • HD video and audio conferencing

Advanced – $25 per user per month (billed annually)

  • Everything in Core+
  • Auto call recording
  • Advanced call monitoring and handling
  • Multi-site management
  • Access to Salesforce, Zendesk, and 300+ apps
  • Internet fax
  • Essential business analytics

Ultra – $35 per user per month (billed annually)

  • Everything in Advanced+
  • Unlimited video, whiteboards, messaging
  • Customizable business insights
  • Unlimited file-sharing
  • Unlimited storage for files and recordings
  • Enhanced business analytics suite with expanded storage

Add-ons

  • Additional toll-free or local numbers – $4.99 per user per month
  • Additional vanity numbers – $30 one-time fee
  • Additional international numbers – $5.99 starting at monthly per user
  • Additional international toll-free – $14.99 per user per month; $25 one-time fee

User Satisfaction

Positive Social Media Mentions 112
Negative Social Media Mentions 2

We know that when you make a decision to purchase a Communications Software it’s important not only to find out how experts rank it in their reviews, but also to check if the real users and companies that bought it are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and RingEX reviews across a wide range of social media sites. The data is then displayed in a simple to understand form showing how many customers had positive and negative experience with RingEX. With that information at hand you should be equipped to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for RingEX?

  • Google
  • Box
  • Jira
  • Microsoft
  • Salesforce
  • Servicenow
  • Okta
Note

RingEX
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Page last modified
Award Winner
An award given to products our B2B experts find especially valuable for companies
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share