Data Subject Details
We need your name and email address in order to process your request and safeguard your data. We will use the data gathered here only to process your request and for record-keeping as required by law.
You will receive an email to verify your address. Follow the instructions you will receive to complete processing of your request.
A note for cloud product users before submitting a request:
In order to process a user’s request to delete personal information within HashiCorp Cloud Product/Terraform Cloud Product (HCP/TFC) under the purview of GDPR, HashiCorp first requires that any of the following conditions (should they exist) be resolved:
- User is the owner of an HCP Organization that has unpaid invoices or failed payments.
- Please pay your unpaid invoices before submitting a GDPR request for deletion of personal information.
- User is the owner of an HCP Organization that has other users.
- User is the owner of an HCP Organization that is linked to an active Contract.
- User is the owner of an HCP Organization that is linked to a Terraform Organization for billing.
- User is the owner of an HCP Organization that has running resources (Consul, Vault, Packer, TFC, Service Principals, etc).
- User is the owner of an HCP Organization that has unpaid usage.
- Please delete all running resources and remove your credit card on file to get that usage invoiced, then pay the invoice before submitting a GDPR request for deletion of personal information.
- User is the owner of a TFC Organization.
Details about managing your payment methods may be found here. For inquiries regarding these items please reach out to support@hashicorp.com.