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Maniphest T378634

Transactions not found in Civi for the month of August'24
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Description

Fr-tech - Reconciliation for Superset vs Stripe console is showing big discrepancy.

It seems many transactions from August are missing in Civi.

For ex:

ch_3PltibJaRQOHTfEW1IGebvUT
ch_3PltjZJaRQOHTfEW1rzcT6fc
ch_3PlvkPJaRQOHTfEW1wvNSPj9
ch_3Plvv3JaRQOHTfEW1tjTKiwe
ch_3PlyCLJaRQOHTfEW1YpvYXif
ch_3Plz7oJaRQOHTfEW1DxnUM0u
ch_3PlA9DJaRQOHTfEW1GdbuJbA
ch_3PlAzpJaRQOHTfEW1zMfwVuA
ch_3PlB0MJaRQOHTfEW1KsT8Dpu
ch_3PlB7wJaRQOHTfEW1XsM8p1y
ch_3PlC3tJaRQOHTfEW1ftLbPyo
ch_3PlCJZJaRQOHTfEW1zg6zVWd
ch_3PlCWjJaRQOHTfEW1kqIMs8e
ch_3PlEAVJaRQOHTfEW1nGpVRBB
ch_3PlEVwJaRQOHTfEW1xYZfBQb
ch_3PlF2hJaRQOHTfEW1mRv8flg
ch_3PlF9GJaRQOHTfEW1b3t0QDH
ch_3PlFA6JaRQOHTfEW1lJhY7X3
ch_3PlFJDJaRQOHTfEW1p8c7sJz
ch_3PlGP0JaRQOHTfEW1bU60zg8

Could you please check on this?

Related Objects

Event Timeline

RKumar_WMF created this task.Oct 30 2024, 6:13 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptOct 30 2024, 6:13 PM
AnnWF added a project: Fundraising Tech - Chaos Crew.Oct 31 2024, 12:49 AM
greg triaged this task as High priority.Sun, Nov 3, 8:45 PM
greg mentioned this in T372670: Settled Adyen transaction not in Civi.Mon, Nov 4, 3:57 PM
AKanji-WMF moved this task from Triage to DRI Backlog on the Fundraising-Backlog board.Mon, Nov 4, 9:25 PM
greg lowered the priority of this task from High to Medium.Mon, Nov 4, 9:33 PM
AnnWF added a project: Transaction-missing-in-CiviCRM.Wed, Nov 6, 9:20 AM
Damilare subscribed.Tue, Nov 12, 2:48 PM

Some of this transactions are Fundraiseups, but not all. I checked our logs and noticed we weren't importing Fundraiseup transactions between 30th of July - 26th of August, so some Fundraiseup transactions weren't imported.

IDFundraiseup Donation IDDate
ch_3PltibJaRQOHTfEW1IGebvUTDVCNVZQAAug 9
ch_3PltjZJaRQOHTfEW1rzcT6fc
ch_3PlvkPJaRQOHTfEW1wvNSPj9DVXMGWWTAug 9
ch_3Plvv3JaRQOHTfEW1tjTKiweDPLFVMPSAug 9
ch_3PlyCLJaRQOHTfEW1YpvYXifDWEAEHUJAug 9
ch_3Plz7oJaRQOHTfEW1DxnUM0u
ch_3PlA9DJaRQOHTfEW1GdbuJbA
ch_3PlAzpJaRQOHTfEW1zMfwVuA
ch_3PlB0MJaRQOHTfEW1KsT8Dpu
ch_3PlB7wJaRQOHTfEW1XsM8p1y
ch_3PlC3tJaRQOHTfEW1ftLbPyo
ch_3PlCJZJaRQOHTfEW1zg6zVWd
ch_3PlCWjJaRQOHTfEW1kqIMs8e
ch_3PlEAVJaRQOHTfEW1nGpVRBB
ch_3PlEVwJaRQOHTfEW1xYZfBQb
ch_3PlF2hJaRQOHTfEW1mRv8flg
ch_3PlF9GJaRQOHTfEW1b3t0QDH
ch_3PlFA6JaRQOHTfEW1lJhY7X3
ch_3PlFJDJaRQOHTfEW1p8c7sJz
ch_3PlGP0JaRQOHTfEW1bU60zg8

I'd work on getting the missing imports into Civi.

Damilare added a comment.Mon, Nov 18, 2:30 PM

Hi @RKumar_WMF, I can confirm the missing Fundraiseup transactions have been imported into Civi. However, for the other transactions, I'm unable to trace their origins as they are not Fundraiseup initiated transactions.

RKumar_WMF added a comment.Tue, Nov 19, 6:10 AM

They may be for major gifts.

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