TWI386021B - Dispersed call tracking screens with versatile characters and reliability Methods and systems - Google Patents

Description

Decentralized call tracking screen with universal characters and reliability Selection method and system

A decentralized call tracking screening method and system for use on a public switched telephone network. In particular, it refers to setting a trace pattern of a universal character through the Internet to filter a specific call number or a call message to and from the office on the public switched telephone network. It can cooperate with various terminals to provide authenticated network users for call tracking and screening services.

The traditional Call Track technology on the PSTN network generally has the following disadvantages: 1. Most switch manufacturers design a network management system for their switch equipment to perform call tracking and eliminate problems; However, due to the development and maturity of the telecom industry, the interface of the PSTN network is becoming more and more diversified. The complexity of the network causes management inconvenience, and the management needs to get used to the management interface of each manufacturer, which will greatly increase the management. The cost of transportation requires a framework and method that can be integrated.

2. Some management systems need to operate directly on the network management host, and cannot use any host for call tracking.

3. Some management systems provide remote connection methods to reduce the location restrictions on the use. Unfortunately, there are still installation points and quantity restrictions, and centralized hosts may have performance bottlenecks.

It can be seen that there are still many shortcomings in the above-mentioned methods of use, which is not a good design, but needs to be improved.

In view of the shortcomings derived from the above-mentioned conventional methods, the inventor of the present invention succeeded in researching and developing the decentralized call tracking screening method and system using the universal character and having reliability.

The object of the present invention is to provide a reliable call tracking and screening method and system using universal characters, which is applied to the Public Switched Telephone Network (PSTN), and tracks specific calls by tracking string settings. To exclude call exceptions that may occur on the PSTN network. By means of an authenticated terminal, the user can connect to the network interface of the method, perform call tracking directly on the personal computer, and use the result of the tracking to quickly find the location of the problem for troubleshooting.

Another object of the present invention is to disclose a decentralized architecture that does not require a central message processing host and does not impose limitations on system performance bottlenecks.

A decentralized call tracking screening method and system using a universal character and having reliability, which achieves the above object. The method uses the message storage unit to store the tracking string of the terminal and the call signal of the switch, and then the signal processing unit filters the call signals required by the corresponding terminals, and transmits the signals to the terminals through the signal transmission unit. In order to remotely monitor the operation of this method, a remote management unit is provided to facilitate remote management using a text interface.

In order to reduce the design complexity and increase the flexibility of expansion, the system uses the module architecture to distinguish (1) centralized authentication units. All terminals need to be authenticated by the authentication unit, and the tracking string is sent to the unit, and then sent to all dispersed. a message storage unit at each location; (2) a message storage unit that stores call messages of all responsible areas and a tracking string of the authentication terminal, receives all messages and strings by using a TCP/IP network, and periodically sets all call messages. Save as a text file, transfer to a storage device via File Transfer Protocol (FTP) to ensure the preservation of all messages; (3) Signal processing unit, process the call message in the temporary storage unit, and filter according to the tracking string of different authentication terminals Tracking calls required by each terminal, the tracking string can accept universal characters, and the screening of specific length numbers, for example: 3*, indicating the number starting with 3; ? ? Represents a call number of 3 yards. The tracking string can be set for the calling code (point code), and the signal transmission unit can transmit the filtered signal to the corresponding authentication terminal; (5) The remote management unit can manage the three units of the message storage unit, the signal processing unit, and the signal transmission unit through remote telnet.

[Features and effects]

The distributed call tracking screening method and system using universal characters and reliability provided by the invention have the following advantages when compared with other conventional technologies: 1. The invention can provide a public switched telephone network (PSTN) A method and system for decentralized call tracking screening using universal characters and reliability.

2. The present invention does not require a central call tracking host, and all authenticated terminals can perform call tracking services.

3. The present invention can provide a universal character string and a specific code length tracking string to facilitate the use of various call tracking scenarios.

4. The present invention stores all call messages to another storage device, and saves all call messages for future non-instant call tracking and improves reliability.

The detailed description of the present invention is intended to be illustrative of a preferred embodiment of the invention, and is not intended to limit the scope of the invention. The patent scope of this case.

To sum up, this case is not only innovative in terms of technical thinking, but also has many of the above-mentioned functions that are not in the traditional methods of the past. It has fully complied with the statutory invention patent requirements of novelty and progressiveness, and applied for it according to law. Approved this invention patent application, in order to invent invention, to the sense of virtue.

The invention utilizes a decentralized call tracking screening method and system using universal characters and is applied to the PSTN network, and tracks the specific call by tracking the setting of the string, and utilizes the result of the tracking, the maintenance personnel Call exceptions that can occur on the PSTN network can be quickly eliminated. By means of an authenticated terminal, the user can connect to the network interface of the method and perform call tracking directly on the personal computer.

Please refer to FIG. 1 , which is a structural diagram of a decentralized call tracking screening method and system using a universal character and a reliability, which comprises: (1) a distributed signal filtering point 10, which is stored by a message. The unit 12, the signal processing unit 13, the signal transmitting unit 14 and the remote management unit 15; (2) the centralized authentication unit 11; (3) the authentication terminal 21; (4) the signal source, which is the call signal of the switch; and (5) ) Telnet terminal.

The main unit in which the call tracking screening is performed is: (1) the centralized authentication unit 11, which authenticates all the authentication terminals 21, and sends the string to be tracked by the authentication terminal to all distributed modes dispersed in each position. The signal filtering unit 12 of the signal screening point 10.

(2) The message storage unit 12 stores all the call messages responsible for the area message source 22 and the trace string of the authentication terminal 21. This unit uses TCP/IP network to receive all messages and strings, and will periodically save all call messages as text files and transfer them to a storage device via File Transfer Protocol (FTP) to ensure the preservation of all messages. Message storage unit The message is sent to the signal processing unit 13 for signal screening.

(3) The signal processing unit 13 processes the call message in the message storage unit 12, and selects the tracking call required by each terminal according to the tracking string of the different authentication terminal 21. The unit will filter the call information required by the terminal 21 according to the tracking string of different authentication terminals, the tracking string can accept the universal character, and the screening of the specific length number, for example: 3*, indicating the number starting with 3; ? ? ? Represents a call number of 3 yards. In addition to the setting of the receiving number, the tracking string can also be set for the point code of the transceiver. All the selected call messages will be transmitted to the signal transmitting unit 14 and sent to the corresponding authentication terminal 21, respectively.

(4) The signal transmitting unit 14 transmits the filtered signal to the corresponding authentication terminal 21. The unit transmits the signals required by the different terminals selected by the signal processing unit 13 to the corresponding authentication terminal 21 respectively.

(5) The remote management unit 15 can manage the three units of the message storage unit 12, the signal processing unit 13, and the signal transmission unit 14 through the remote telnet terminal 23. Through this interface, the transport personnel can simply use the remote text control mode to manage the other three units of the distributed signal screening point 10, and view the operation status of each unit or change settings.

10. . . Decentralized signal filtering point

11. . . Centralized authentication unit

12. . . Message storage unit

13. . . Signal processing unit

14. . . Signal transmission unit

15. . . Remote management unit

twenty one. . . Authentication terminal

twenty two. . . Signal source

twenty three. . . Telnet terminal

The detailed description of the present invention and its accompanying drawings will be further understood, and the technical contents of the present invention and the functions thereof can be further understood. The related drawings are: FIG. 1 is a distributed call with reliability and reliability in the present invention. Tracking screening methods and architecture diagrams of the system.

10. . . Decentralized signal filtering point

11. . . Centralized authentication unit

12. . . Message storage unit

13. . . Signal processing unit

14. . . Signal transmission unit

15. . . Remote management unit

twenty one. . . Authentication terminal

twenty two. . . Signal source

twenty three. . . Telnet terminal

Claims (4)

A decentralized call tracking and screening system with universal characters and reliability, which provides a direct tracking service for a user through an authenticated terminal, and includes: a. centralized authentication unit for all users The terminal performs authentication, and sends the string to be tracked by the authentication terminal to all the message storage units dispersed in each location; b. the message storage unit stores the call information of all the responsible areas and the tracking string of the authentication terminal; c. signal processing The unit processes the call message in the message temporary storage unit, and selects the tracking call required by each terminal according to the tracking string of different authentication terminals; d. the signal transmitting unit transmits the filtered signal to the corresponding authentication terminal; e. The remote management unit can manage the above three units of the message storage unit, the signal processing unit, and the signal transmission unit through remote login (telnet). A decentralized call tracking screening system using a universal character and a reliable character as described in item 1 of the application scope, wherein the message storage unit includes an instant storage signal to the file and transmitted through a file transfer protocol (FTP). To the remote storage device, ensure that all messages are saved. A decentralized call tracking screening system using a universal character and having reliability as described in claim 1, wherein the remote management unit comprises a textual operation interface for facilitating operation of the operator. A decentralized call tracking screening method using universal characters and reliability, which sets a trace pattern of a universal character through the Internet to filter a public switched telephone network. The received number or the incoming and outgoing call information includes the following steps: a. After the unauthenticated terminal is authenticated by the centralized authentication unit via the transmission control protocol/internet protocol (TCP/IP) network, Sending a trace string to a message storage unit at each discrete location; b. The message storage unit continuously stores all the call messages and the trace string of the authentication terminal. When the trace string exists, immediately sends all the messages and the trace string to the signal processing unit for decoding comparison; c. signal processing unit All the successful signals will be sent to the signal transmission unit, and the signal transmission unit will transmit the signal to the corresponding authentication terminal; d. When the settings of the message storage unit, the signal processing unit, and the signal transmission unit need to be changed, or need to understand When the message storage unit is currently processing the signal amount, the maintenance personnel can use the remote management unit to perform setting modification and unit management through telnet.