RU113391U1 - INTERACTIVE SELF-SERVICE CASH OFFICE - Google Patents

Abstract

1. An interactive self-service cash register containing an RFID-tag reader, antenna, monitor, processor, means for communicating with databases about goods, a place for placing purchases, means for receiving payment from a customer, means for issuing a check and cash, characterized by that the cash register additionally contains means for communicating with the Internet, and the monitor is made in the form of a touchscreen display, which displays information about the goods selected by the buyer, including at least the cost of each product and the amount of payment for the purchase, as well as interface elements that allow editing order, confirm the order and pay or reserve the purchase. ! 2. Checkout according to claim 1, characterized in that the monitor is configured to accommodate images of selected goods. ! 3. Checkout counter according to claim 1, characterized in that the place for placing purchases is made in the form of an attachment with a set of packages for goods and a holder for placing a package filled with purchases, installed in the field of action of the reader of RFID tags and the antenna. ! 4. Checkout according to claim 1, characterized in that the interface elements allowing to pay for the purchase contain an element that displays a list of possible payment methods on the display screen, including payment by credit card, cash, electronic money, payment by a third party (remotely), payment by card of the store or from the buyer's account. ! 5. Checkout according to claim 4, characterized in that it is configured to combine several types of payment when paying for a purchase. ! 6. Checkout according to claim 4, characterized in that the interface elements that allow you to pay for the purchase with electronic money contain a form for entering a log

Description

The utility model relates to the field of marketing, in particular, to the technology of interactive customer service, including the placement of electronic touch-sensitive trading equipment in the store’s space, in particular interactive self-service cash registers, which expand the buyer’s capabilities when paying for goods.

The concept of "interactive" involves the direct interaction of equipment with the buyer in the process of paying for goods and a quick response to the actions or requests of the buyer.

To improve the organization of the process of paying for purchases from the prior art, electronic cash desks for stores are known, in particular, a touch-sensitive self-service cash register described in Chinese Patent No. 101872518, published on 10.27.2010. However, the design of the said online cash desk does not imply the possibility of combining in one device various means for making payments, as well as the possibility of reserving goods and their deferred or remote payment.

The claimed utility model is aimed at the development of interactive customer service technology, which provides for the introduction of interactive electronic retail equipment individually adapted for each store, including smart self-service cash registers that provide convenient payment, cost reduction, increased sales, maintaining sales statistics, streamlining the process of goods accounting .

The technical result of using the online self-checkout counter is the ability to optimize the store’s space, reduce the area occupied by ordinary cash desks, and also provide the buyer with new options for paying for goods using modern Internet technologies and the ability to record personal expenses in a paperless way. In particular, the buyer may reserve the goods for subsequent deferred payment.

To solve this problem, a self-service checkout has been announced, which allows for the implementation of various interactive payment options for goods and contains an RFID tag reader, antenna, processor, means for connecting to the Internet and product databases, a monitor, a place to place purchases, and means for receiving payment from the buyer , means for issuing a check and cash, while the monitor is made in the form of a touch screen. The monitor displays images of the goods selected by the buyer, information about the goods, including the cost of each product and the amount of payment for the purchase. In addition, there are interface elements on the display screen that allow you to edit the order, confirm the order and pay or reserve a purchase.

The term RFID (Radio Frequency IDentification) refers to a method for automatically identifying objects in which data stored in the so-called transponders or RFID tags are read or written using radio signals.

The RFID tag reader is designed to read tags from products selected by the buyer. Using the RFID tag reader and means of communication with the database of goods, the cashier receives complete information about the selected goods, such as price, model, color, etc.

A place for shopping can be made, in particular, in the form of a fastener with a set of packages of different sizes for placing goods in them and a holder for placing a package filled with purchases, set in the field of action of the RFID tag reader and antenna.

Interface elements that allow you to pay for a purchase can include an immediate payment button to display a list of possible payment methods, for example, by credit card, cash, electronic money, a third party (remotely), a store card, or from a customer’s account store.

For the convenience of the buyer, the cashier can be made with the possibility of combining several types of payment when calculating the purchase.

Preferably, if the interface elements that allow you to pay for the purchase by electronic money include a form for entering a login and password to enter your personal account, and after authorization, an automatic transition to the goods payment page is carried out.

It is also preferable if, when paying for the purchase by a third party (remotely), the cashier forms an invoice for payment and sends it to the e-mail address indicated by the buyer, while the items indicated in the invoice are backed up in the store database, and a corresponding notification is sent to the buyer and seller after confirming the payment.

In addition, interface elements that make it possible to reserve a purchase may additionally include the function of completing a purchase outside the store by reserving the purchase in the store, storing information about it in a virtual basket and providing access to the basket page from another device for payment via the Internet.

The function of completing a purchase outside the store allows you to enter an email address, or a phone number, or the address of a personal page on a social network to which a link to the basket will come.

Means for receiving payment from the buyer may include a tracker for plastic cards, a slot for receiving notes and an apparatus for issuing change.

After payment, the cashier changes the status of the purchased goods in the database of goods to "paid"; through the antenna deactivates the RFID tags of the purchased goods. Additionally, the cashier can send the purchase information to the customer’s personal account on the store’s website.

Further, the claimed utility model is disclosed in more detail with reference to the figures.

The figure 1 shows the appearance of an interactive cash desk.

The figure 2 presents a possible payment option for the selected product through the cashier without reservation.

The figure 3 presents a possible payment option for the selected product with a reservation.

After choosing the product, the buyer approaches the interactive cash desk, as shown in figure 1. The self-service cash desk includes a monitor 1, an RFID tag reader 2, an antenna 3, a processor 4 connected to the Internet and product databases, a place to place purchases, funds for receiving payment from a buyer, and equipment for issuing a check and cash .

A place to place purchases can be made, for example, in the form of a holder of 5 packages with goods selected by the buyer. The holder 5 is placed so that the package is in the field of action of the RFID tag reader 2 and antenna 3. The buyer places the package with the selected goods on the holder 5, the reader 2 reads the tags from the goods, transfers the read data to the processor 4, and is displayed on the monitor screen 1 Information about the products selected by the buyer, for example, the cost of each product, the amount of payment for the purchase. Also on the monitor screen 1 displays interface elements that allow you to confirm the order, edit the order, pay or reserve a purchase.

For the convenience of the buyer, fasteners 6 for empty bags 7 can be provided in which the buyer puts the selected goods and then places them on the holder 5.

By choosing, for example, payment by credit card, the buyer pays for the goods with a card using tracker 8 for plastic cards. In the case of choosing the payment option in cash, the buyer uses a bill acceptor 9. At the checkout, devices may be provided for issuing change and a check (not shown).

The interface elements displayed on the monitor screen 1 allow you to clarify the list of selected products in the package located on holder 5, confirm the purchase, choose a payment method, pay for the purchase, or reserve the selected product.

The claimed online cash desk provides for the possibility of combining several types of payment when calculating a purchase, including reservation of a purchase with subsequent payment from any other device that has Internet access.

The option of payment for selected goods through the cashier without reservation is schematically presented in figure 2.

After confirming the purchase and choosing a payment method, which includes payment by credit card, cash, electronic money, a third party (remotely), a store card or from the buyer's account in the store immediately (for example, in the case of cash payment) or after a while (for example, in the case of payment by a third party), information about payment is received in the processor 4 of the cash desk. Further, through the antenna 3, the labels of the purchased goods are deactivated, and information on the purchased goods is transmitted to the product database for accounting. The buyer is issued a check. After that, he can pick up the package with the purchased goods and leave the store.

The payment option for selected goods with reservation is shown schematically in FIG. 3. After confirming the purchase and choosing the option of reservation of goods, the buyer is invited to enter contact details, for example, phone number, email address, personal page address in the social network, for his subsequent identification and notification of the reservation. Information on the reserved goods is sent to the specified contact information, which may include, in particular, the list of selected goods, the cost of the selected goods, the reservation date, the reservation period, a link to the shopping cart with the reserved goods, the proposed methods of delivery of the selected goods after payment etc.

After payment, as options for receiving goods, the buyer is offered a choice of at least the following options: delivery of goods to your home, delivery from a central warehouse, the ability to receive goods directly in the store.

After payment is confirmed, a corresponding notification is sent to the buyer and seller, and the status of the purchased goods in the database changes to "paid". The buyer can receive the goods by the previously selected method.

If there is no confirmation of payment before the reservation expires, the status of the selected goods is “reserved”. Information on the change in the status of the goods can be sent to the buyer according to the previously specified contact details.

The claimed device allows you to optimize the store’s space and make more efficient use of the area occupied by ordinary cash desks, and also provides the buyer with new technical options for paying for goods using modern Internet technologies and keeping records of personal expenses in a paperless way.

Claims (13)

1. Interactive self-service cash desk containing an RFID tag reader, antenna, monitor, processor, means for communicating with product databases, a place to place purchases, means for receiving payment from a buyer, means for issuing a check and cash, characterized in that the cash desk additionally contains means for connecting to the Internet, and the monitor is made in the form of a touch screen on which information about products selected by the buyer is displayed, including at least the cost of each product and the amount of payment for the purchase, as well as e interface elements that allow you to edit the order, confirm the order and pay or reserve a purchase. 2. Cash desk according to claim 1, characterized in that the monitor is configured to place images of selected goods on it. 3. Cash desk according to claim 1, characterized in that the place for shopping is made in the form of a fastener with a set of packages for goods and a holder for placing a package filled with purchases, set in the field of action of the RFID tag reader and antenna. 4. Cash desk according to claim 1, characterized in that the interface elements that allow you to pay for the purchase contain an element that displays on the display screen a list of possible payment methods, including payment by credit card, cash, electronic money, payment by a third party (remotely), payment by card store or from the buyer's account. 5. Cash desk according to claim 4, characterized in that it is made with the ability to combine several types of payment when calculating a purchase. 6. Cash desk according to claim 4, characterized in that the interface elements that allow you to pay for the purchase with electronic money contain a form for entering a login and password to enter your personal account, and after authorization, they automatically go to the payment page for the goods. 7. Cash desk according to claim 4, characterized in that the interface elements allowing payment of the purchase by a third party (remotely) are made with the possibility of forming an invoice for payment, sending it to the e-mail address indicated by the buyer and reserving in the store database specified in the invoice things, and after confirmation of payment - the direction to the buyer and seller of the relevant notifications. 8. Cash desk according to claim 1, characterized in that the interface elements that make it possible to reserve a purchase additionally contain the function of completing a purchase outside the store to reserve a purchase in the store, save information about it in a virtual basket and access the basket page from another device for payment through The Internet. 9. Cash desk according to claim 1, characterized in that the function of completing a purchase outside the store allows you to enter an email address, or a phone number, or the address of a personal page on a social network to which a link to the basket will come. 10. Cash desk according to claim 1, characterized in that the means for receiving payment from the buyer contain a tracker for plastic cards, a slot for receiving notes and an apparatus for issuing change. 11. Cash desk according to claim 1, characterized in that it is configured to send purchase information to the customer’s personal account on the store’s website after payment of the purchase. 12. Cash desk according to claim 1, characterized in that it is configured to deactivate the RFID tags of the purchased goods after payment for the goods. 13. The cash desk according to claim 1, characterized in that it is made with the possibility of changing the status of the purchased goods in the database to "paid" after payment for the goods.