JPH11143943A - Ordering data management device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an ordering data management device which can manage more in details the time since ordering until the ordered dishes are supplied to the customers in a restaurant, etc. SOLUTION: The ordering data are outputted to a data controller 107 from a portable unit 101 via a radio controller 103. When the cooking of each menu is over, the cooking end data are outputted to the controller 107 from a bar code reader 109 via a restaurant printer 108 and the controller 103. When the dishes are supplied at least for each menu or slip, the dish supply end data are outputted to the controller 107 from the reader 109. The controller 107 calculates the time since ordering until the ordered dishes are cooked and supplied to a customer based on the time when the ordering data, the cooking end data and the dish supply end data are received and displays this calculated time on a display device 110.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to a restaurant or the like,
The present invention relates to an order data management device that manages cooking of various ordered dishes.

[0002]

2. Description of the Related Art Conventionally, in a restaurant, a pub, a hotel, or the like, an order data management device has been used to manage whether or not various dishes ordered by customers are currently being cooked or provided. in use.

[0003] An example of an order data management device that has been used in the past is briefly described. When a waitress receives an order for a dish from a customer, the menu is displayed on a portable device carried by the waitress along with a table number and the like. Enter The input order data is wirelessly transmitted from the portable device. The wirelessly transmitted order data is received by a wireless control device installed at each corner or the like in the store,
The data is output to a data control device that performs various data processing and unified management. The data control device stores the order data and the time at which the order data was received in a storage device.

[0004] Then, a slip for cooking instructions is printed out from a printer installed in the kitchen and given a specific device number in the system, and a cooking instruction is sent to the cook. In addition, the waitress prints out a guest slip for instructing the provision of food from a printer to which a device number different from that of the printer is assigned.

[0005] On the other hand, when the cook completes the cooking of all the menus in slip units, the cooker outputs cooking completion data indicating the cooking completion to the data control device from a key input device connected to the printer or the like. When all menus have been provided in units of slips, the waitress similarly outputs, from another key input device, food supply completion data indicating the food supply completion to the data control device. In the data control device, the reception time of the cooking completion data and the reception time of the cooking provision completion data are stored in the storage device in association with a slip number or the like.

[0006] The data control device includes the order data,
From each reception time of the cooking completion data and the cooking provision completion data, the time from the order issuance to the cooking completion and the cooking provision completion is calculated for each slip and output to an output device such as a display device. Thereby, the processing status of the received order can be managed, and the cooking completion time, the cooking provision completion time, and the like can be analyzed and managed.

[0007]

In the conventional order data management apparatus, the time until the completion of cooking and the time until the completion of cooking are managed in units of slips.
When the provision of food is delayed, it is difficult to analyze and manage detailed menus such as which menu in the order data had a problem with cooking time or a problem with cooking time after cooking. Met. Further, since the cooking completion data and the cooking provision completion data are manually input from the key input device, the input operation is extremely complicated.

[0008] The present invention provides an order data management device,
It is an object of the present invention to be able to manage the time from order generation to completion of serving food in more detail. Also, the present invention
It is an object to provide an order data management device in which cooking completion data and the like can be easily input.

[0009]

According to the present invention, there is provided an order data management device, comprising: a terminal for inputting order data; a cooking completion input device for inputting cooking completion data indicating completion of cooking; A cooking provision completion input device for inputting cooking provision completion data, a slip output printer for outputting order data, and the order data, cooking completion data and cooking provision from the terminal, the cooking completion input device and the cooking provision completion input device. And a data control device for receiving the completion data.The data control device calculates the cooking time and the cooking time from the reception time of the order data, the cooking completion data and the cooking providing data, and stores the calculation result. In the order data management device configured to output to an output device, the cooking completion input device outputs cooking completion data in menu units. The food provision completion input device inputs the food provision completion data in at least one of a menu unit and a voucher unit, and the data control device receives the order data, the cooking completion data and the food provision completion data from the reception time, It is characterized in that the time from order generation to the completion of cooking is calculated for each menu, and the time from the order generation to the completion of food provision is calculated and output in at least one of the menu unit and the slip unit.

Each time the cooking of each menu is completed, cooking completion data is input in menu units from the cooking completion input device, and the cooking completion data is output to the data control device. Whenever the provision of each menu is completed, or when the provision of all menus in slip units is completed, or when both are completed, the provision of food is completed in at least one of the menu unit and the voucher unit from the food provision completion input device. The data is input, and the dish provision completion data is output to the data control device.

The data control device calculates the time from the order generation to the completion of cooking in menu units from the reception time of the order data, the reception time of the cooking completion data, and the reception time of the cooking provision completion data. At least one of the unit and the slip unit is used to calculate the time from the occurrence of the order to the completion of the provision of the dish. This calculation result is output to an output device such as a display device, and is used for detailed time management.

It is preferable that the cooking completion input device and the food provision completion input device are constituted by a barcode reader, and the cooking completion data and the food provision completion data are read and input from the barcode. Preferably, the bar code is printed by a slip output printer that outputs a cooking instruction slip or the like. Further, it is preferable that the barcode is written on a voucher such as a cooking instruction voucher corresponding to each menu together with each menu. In addition, it is preferable that a barcode indicating completion in a slip unit is written on the slip and the barcode is read in order to input the cooking completion data.

[0013]

FIG. 1 is a hardware configuration diagram showing an embodiment of the present invention, showing an example used in a restaurant. In FIG. 1, a portable device 101 as a terminal device
Is an order input terminal that the waitress always carries in the store, has a key input section and a display section on the front thereof, and by operating the key input section, various dishes menus and slip numbers received from customers , And a function of transmitting order data such as table numbers by radio waves. The stationary terminal 102 as a terminal is an order input terminal used in a state where the terminal is placed on a desk or the like, and has the same function as the portable device 101.

A plurality of wireless control devices 103 installed at each corner of the store are a data control device 107 and a portable device 10.
1. Stationary terminal 102 and restaurant printer 10
8 has a function of relaying transmission / reception of a signal performed between the control unit 8 and the control unit 8. Order data from the portable device 101 or the stationary terminal 102 is wirelessly received by the wireless control device 103,
After the protocol conversion, etc., the connector 104,
The data is output to the data control device 107 via the transmission cable 105 and the connector 106.

The data control device 107 is a radio control device 1
03, which performs transmission / reception of signals, management of received data, arithmetic processing described later, management of the entire system, and the like.
It has a storage device and a clock for recognizing the current time. Further, the storage device stores various menu information, a unique menu number assigned to each menu, a system unique device number assigned to a restaurant printer, and the like. By converting the menu number into barcode data and outputting it to a printer, the barcode is printed on the slip in a form corresponding to the menu. still,
The device number is a number necessary for recognizing from which device a signal such as data is sent.
cal Area Network).

On the other hand, a restaurant printer 108 (a printing unit is a normal printer, which is arranged in a kitchen and is given a system-specific device number, is particularly referred to as a restaurant printer because it shows an example of use in a restaurant) ) Has a function of performing two-way communication with the wireless control device 103 by radio waves, a printing function of a data signal from the wireless control device 103, and a barcode read by a barcode reader 109 as a cooking completion input device. It has a function of transmitting data to the wireless control device 103 and the like. The display device 110 as an output device connected to the restaurant printer 108 is provided by the data control device 107 to the wireless control device 1.
It has a function of displaying a signal or the like sent to the restaurant printer 108 via the server 03. Barcode reader 10
9 and the display device 110 are respectively a transmission cable 111,
It is connected to the restaurant printer 108 via 112. Although not shown in FIG. 1, a restaurant printer, a barcode reader as a cooking completion input device, and a display device as an output device for a waitress are provided in a store, similarly to the respective devices for cooking staff. It is installed at a predetermined position. However, a device number different from the device installed in the kitchen is given.

FIG. 2 is a flowchart showing the processing of the data control device 107. However, in this example, for the sake of simplicity, cooking and serving are completed for each menu,
After that, an example is shown in which cooking and serving of the next menu are completed. As a matter of course, if the completion of cooking and provision of multiple menus are complicated in time, FIG.
Will be performed. Hereinafter, the menu ordered by the customer will be described with reference to FIGS. 1 and 2 as three types of menus A, B and C.

First, when the waitress receives a food order from a customer, he operates the key input unit of the portable device 101 to input the received order in menu units, and after completing the menu input in slip units, wirelessly. It is transmitted and output to the control device 103 as order data. The order data includes various necessary information, such as information on each menu item ordered, a table number, a slip number, and the number of customers.

The order data is received by the wireless control device 103 and output to the data control device 107 via the transmission cable 105. When the data control device 107 receives the order data (step 201), it stores the contents of the order data and the time at which the order data was received from the wireless control device 103 in a nonvolatile memory such as a flash memory as a storage device therein. (Step 202), and sets the count value N relating to the menu to "0" (step 203).

At the same time, the data control device 107 outputs cooking instruction data including the order data and barcode data corresponding to each menu to the restaurant printer 108 via the wireless control device 103. This allows
From the restaurant printer 108, each menu, a bar code corresponding to each menu, and the like are printed out as a cooking instruction slip. On the other hand, for the waitress,
From a restaurant printer having another device number, a guest slip for instructing the provision of food is printed out.

Next, when the cooking of the first menu A is completed in the kitchen, the person in charge of cooking reads the barcode corresponding to the menu A printed on the cooking instruction slip with the barcode reader 109. The read barcode data is output to the data control device 107 via the restaurant printer 108 and the wireless control device 103 as cooking completion data of the menu A. When the data control device 107 receives the cooking completion data (step 204),
The time when the cooking completion data is received is stored in association with menu A (step 205). Here, the recognition that the received data is the cooking completion data is performed by discriminating from the device number that the restaurant printer that transmitted the data is the restaurant printer 108 installed in the kitchen, or the identification included in the barcode. Perform with information. Next, the cooking time of the menu A is calculated and output from the reception time of the order data and the reception time of the cooking completion data (step 206). The cooking time is displayed on the display device 110.

When the waitress finishes providing the menu A to the customer, the waitress uses a barcode reader for the waitress to read the barcode corresponding to the menu A printed on the guest slip with the barcode reader. Less than,
As in the case of the cooking completion data, the read barcode data is sent to the data control device 107 via the restaurant printer and the wireless control device as the food provision completion data of the menu A. Data control device 107
Receives the food provision completion data (step 20).
7) The time when the dish providing completion data is received is stored in association with menu A (step 208). Here, similar to the case of recognizing the cooking completion data, the recognition that the received data is the cooking providing data is performed by determining from the device number that the data is transmitted from the waitress restaurant printer, or This is performed by the identification information included in the code. Next, from the reception time of the order data and the reception time of the food supply completion data, the food supply time of the menu A is calculated and output (step 209). The cooking time is displayed on the display device 110.

Next, the count value N is incremented by 1 (step 210), and the above processing is performed until the count value N reaches 3 (step 211). That is, the same processing as described above is performed for the other menus B and C, and a total of 3
By ending the processing for one menu, the processing is performed until the processing for each slip is completed.

Three types of menus A, B, and C that have been ordered
When the above processing is completed for all of the above, from the reception time of the order data, the reception time of the cooking completion data for each menu, and the reception time of the cooking provision completion data for each menu,
Cooking time from order generation to completion of cooking in menu units,
Calculate and output the cooking time from the order issuance to the completion of cooking in units of menus and slips (step 21)
2). The calculation result is transmitted to the display device 110 and displayed. By the above, cooking time from order generation to completion of cooking in each menu unit, cooking time from order generation to serving food in each menu unit, serving food from order generation to completion of providing all menus in slip unit The time is displayed. Thereby, confirmation and management of each time are performed in detail.

In the above example, the serving time is calculated and displayed for both the menu unit and the slip unit. However, only one of them may be calculated and displayed. In addition, the dish provision completion data is read in menu units and output to the data control device 107, but only the slip unit or both the menu unit and the slip unit are read,
You may make it output. At that time, when outputting only in the form of a slip, a barcode indicating the completion of serving food in the form of a slip is printed on the guest slip, and in the case of outputting both the menu and the slip, it is necessary to correspond to each menu. The barcode may be printed together with the barcode in the form of a slip and read by a barcode reader. Furthermore, since the portable device 101 is carried by a waitress, it is preferable to use a wireless type. However, when the stationary terminal 102 is used fixed at a predetermined position, it is connected to the data control device 107 via a transmission cable. You may make it.

As described above, according to the present embodiment,
The data control device 107 receives the cooking completion data,
From the reception time of the food provision completion data and the reception time of the order data, the time from order generation to cooking completion is calculated in menu units, and the time from order generation to food provision completion in at least one of menu units and slip units is calculated. Calculated so that you can understand each time in more detail,
When the provision of the dish is delayed, it is possible to analyze in detail whether there is a problem in the cooking time or whether there is a problem until the provision of the dish after cooking, and to perform time management in detail.

Further, by reading a bar code using a bar code reader, it is possible to easily input cooking completion data and cooking provision completion data. Further, by printing the barcode with a slip output printer of a restaurant printer that outputs a cooking instruction slip or the like, data input becomes easy and a special device for printing the barcode becomes unnecessary. Furthermore, by reading the barcode of the slip written corresponding to the menu using a barcode reader, it is possible to input cooking completion data and the like in menu units, so that cooking and the like can be managed using one slip. , And the input operation of each completion data in a menu unit is further facilitated. In addition, a barcode indicating completion in slip units is written on the guest slip,
By reading this with a barcode reader, it is possible to easily input dish provision completion data in slip units.

[0028]

According to the present invention, the data control device calculates the time from the generation of an order to the completion of cooking in menu units from the reception time of the order data, the cooking completion data and the cooking completion data, and also calculates the menu unit. In addition, since the time from order generation to completion of serving food is calculated and output in at least one of the slip units, each time can be grasped in more detail, and if the serving of food is delayed, there is a problem with cooking time This makes it possible to analyze in detail whether there is a problem or whether there is a problem before the food is provided after cooking and to perform time management in detail.

If the cooking completion input device and the cooking provision completion input device are provided with a barcode input function, and the cooking completion data and the cooking provision completion data are read and input from the barcode, each data input can be easily performed. It is possible to do. Further, if the barcode is printed by a slip output printer that outputs a cooking instruction slip or the like, data input becomes easy and a special device for printing the barcode is not required. In addition, by writing the barcode on a voucher such as a cooking instruction voucher corresponding to each menu along with each menu, it becomes possible to use a single voucher to manage cooking and the like, and to perform menu-based management. The work of inputting each completion data is further facilitated.
In addition, if the bar code indicating the completion of each voucher is written on the voucher and the barcode reader is used to read the bar code reader, the completion data can be easily input per voucher. .

[Brief description of the drawings]

FIG. 1 is a diagram showing a hardware configuration of an order data management device as an embodiment of the present invention.

FIG. 2 is a flowchart for explaining the operation of the data control device shown in FIG.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 101 Portable device as a terminal device 102 Stationary terminal as a terminal device 107 Data control device 108 Restaurant printer as a printer 109 Barcode reader as a cooking completion input device 110 Display device as an output device

Claims (5)

[Claims] 1. A terminal for inputting order data, a cooking completion input device for inputting cooking completion data indicating completion of cooking, and a cooking providing completion input device for inputting cooking providing completion data indicating completion of cooking. A slip output printer that outputs order data, and a data controller that receives the order data, cooking completion data, and cooking completion data from the terminal, the cooking completion input device, and the cooking completion input device, An order data management device which calculates a cooking time and a food provision time from a reception time of the order data, the cooking completion data and the food provision completion data by a data control device, stores the calculation result, and outputs the calculation result to an output device. The cooking completion input device inputs cooking completion data in menu units, and the cooking provision completion input device inputs menu items. And at least one of the voucher units, and inputs the cooking completion data, and the data control device calculates the time from the order generation to the cooking completion in menu units from the reception time of the order data, the cooking completion data and the cooking completion data. An order data management device, which calculates and outputs at least one of a menu unit and a slip unit from the time an order is generated until the completion of the provision of a dish. 2. The cooking completion input device and the cooking completion input device are constituted by a barcode reader, and read the barcode to input the cooking completion data and the cooking completion data, respectively. The order data management device according to claim 1. 3. The order data management device according to claim 2, wherein the barcode is printed by a slip output printer. 4. The order data management device according to claim 2, wherein the bar code is written on a slip together with each menu, corresponding to each menu. 5. The order data management device according to claim 2, wherein the barcode for inputting the dish provision completion data is written on a slip so as to indicate completion in a slip unit.