JP7525331B2 - Taxi business management system and taxi business management program - Google Patents

Description

The present invention relates to a taxi business management system and a taxi business management program that can be applied to taxi business management.

Technology has been proposed for managing the location and operating status of taxi vehicles, including "out of service" (for example, Patent Document 1).

This allows taxi operators and other entities to know where the taxi vehicles they manage are traveling and whether the taxi vehicle's operating status is "out of service."

JP 2005-301629 A

By the way, the "forwarding" sign on a taxi vehicle is originally used when the vehicle is returning to the depot at the end of a trip or when returning from outside the area.

However, some drivers would use the "out of service" sign to refuse passengers, or would use the "out of service" sign to reach their preferred operating area even when the driver was still within their operating area.

This kind of unfair display of "forward travel" is not acceptable to taxi operators as it leads to a drop in sales, and poses a management problem for taxi operations.

The present invention was made in consideration of the above problems, and aims to provide a taxi business management system and a taxi business management program that can determine and suppress the display of inappropriate forwarding statuses, etc.

A taxi business management system according to an embodiment of the present invention includes a storage unit that stores labor plan information regarding the available working hours of taxi vehicle drivers, an operation status detection unit that detects the operation status of the taxi vehicle, a business status detection unit that detects the business status of the taxi vehicle, a location information acquisition unit that acquires location information of the taxi vehicle, a business status display unit that displays the business status in the taxi vehicle, a communication unit that wirelessly transmits the labor plan information, the operation status information, the business status information, and the location information to an external device, a first determination unit in the external device that determines whether the taxi vehicle is within a specified business area based on the location information, or whether it is within a predetermined business hours based on the business status information, and a second determination unit that determines whether the business status displayed by the business status display unit is legitimate based on the labor plan information and the determination result by the first determination unit of whether the taxi vehicle is within a business area and whether it is within the business hours.
The external device is preferably configured as a management server that manages a plurality of the taxi vehicles.

It is preferable that the taxi further includes a business status selection unit that allows the driver to select a business status including vacant, hire, delivery, payment, and pick-up, and that the business status detection unit detects the business status of the taxi vehicle based on the selected status, and that the business status display unit displays the business status based on the selected status.

It is preferable that the storage unit, the operation status detection unit, the business status detection unit, the business status display unit, and the communication unit are configured as on-board devices mounted in the taxi vehicle.

A taxi business management program according to another aspect of the present invention is executed by an on-board device mounted on a taxi vehicle, and includes a storage process for storing labor plan information regarding the working hours of the taxi vehicle's driver, an operation status detection process for detecting the operation status of the taxi vehicle, a business status detection process for detecting the business status of the taxi vehicle, a location information acquisition process for acquiring location information of the taxi vehicle, a business status display process for displaying the business status in the taxi vehicle, a communication process for wirelessly transmitting the labor plan information, the operation status information, the business status information, and the location information to an external device, a first judgment process executed by the external device and judging whether the taxi vehicle is within a predetermined business area based on the location information, or whether it is within a preset business hours based on the business status information, and a second judgment process for judging whether the display of the business status is valid based on the labor plan information and the judgment result by the first judgment unit of whether it is within the business area and whether it is within the business hours.

The present invention provides a taxi business management system and a taxi business management program that can determine and suppress the display of inappropriate forwarding statuses, etc.

FIG. 2 is a functional block diagram showing the functional configuration of a taxi business management system according to an embodiment. 1 is a block diagram showing a configuration example of a taxi business management system according to an embodiment. FIG. 11 is a flowchart showing an example of a processing procedure of a taxi business management processing executed in the taxi business management system according to the embodiment. 13 is a flowchart illustrating the continuation of the example of the processing procedure of the taxi business management processing executed in the taxi business management system according to the embodiment. 11 is a flowchart showing an example of a processing procedure for a forwarding state determination process executed in the taxi business management system according to the embodiment. FIG. 10 is an explanatory diagram showing an example of a warning display of an in-vehicle device in the taxi business management system according to the embodiment.

The taxi business management system S1 according to an embodiment of the present invention will be described with reference to Figures 1 to 5.

(Functional configuration of the taxi business management system)
The functional configuration of a taxi business management system S1 according to the present embodiment will be described with reference to FIG.
As shown in FIG. 1, the taxi business management system S1 includes an in-vehicle device TM1 including a taxi meter and the like mounted on taxi vehicles (V1, V2, . . . ), and a management server SA1 as an external device.

The vehicle-mounted device TM1 is equipped with a storage unit 10 consisting of a flash memory or the like that stores labor planning information regarding the available working hours of the drivers of the taxi vehicles (V1, V2, ...).

The taxi vehicle also includes an operation status detection unit 11 that is configured with a microcomputer or the like and detects the operation status of the taxi vehicles (V1, V2, ...), and a business status detection unit 12 that detects the business status.
The vehicle also includes a location information acquisition unit 13, which is configured with a GPS receiver or the like and acquires location information of the taxi vehicles (V1, V2, . . . ).

The vehicle also includes an operating status selection unit 14 that is made up of switches and the like that can be operated by the driver to select operating statuses including "empty vehicle," "rental," "return," "payment," and "pick-up."

The vehicle also includes an operating status display unit 15, which is configured with an LED display, a liquid crystal display, or the like, and which displays any one of the operating statuses, including "out of service," selected by the operating status selection unit 14.
The system also includes a communication unit 16 that transmits labor plan information, operation status information, business status information, and location information to the management server SA1 via a wireless line N1.
The business status detection unit 12 can detect the business status of the taxi vehicles (V1, V2, . . . ) based on the selection state of the business status selection unit 14.
The business status display unit can also display the business status based on the selection state of the business status selection unit 14.
The management server SA1 as an external device includes a communication unit 100 that receives various information from the vehicle-mounted device TM1 of each taxi vehicle (V1, V2, . . . ).

The system also includes a first determination unit 201, which is composed of a CPU 200 and the like, and determines whether the taxi vehicles (V1, V2, ...) are within a specified business area based on the received location information, or whether they are within a preset business hours based on the received business status information.

The second determination unit 202, which is also composed of a CPU 200 etc., determines whether the business status displayed by the business status display unit 15 is valid based on the received labor plan information and the determination by the first determination unit 201 as to whether the user is in the business area and whether the user is within the business hours.

This makes it possible to determine, for example, when a driver intentionally uses a "no-go" sign to refuse boarding, or when the driver is within the driver's service area but is still on the way to his or her preferred service area.

Then, based on the judgment result, a message can be sent to the vehicle-mounted device TM1 of the taxi vehicles (V1, V2, ...) or the driver's mobile terminal (smartphone, etc.) 300 via communication lines N1 and N2, warning them not to display an inappropriate "forwarding" message.
This will prevent drivers from displaying inappropriate driving status, making it possible to properly manage taxi operations.

(Example of taxi business management system configuration)
With reference to FIG. 2, a configuration example of a taxi business management system S1 according to the present embodiment will be described.
The taxi business management system S1 is composed of an on-board device (taxi meter) TM1, a management server SA1, and a driver's mobile terminal (smartphone, etc.) 300.
A general server device can be applied to the management server SA1.
The vehicle-mounted device TM1 is mounted in a taxi vehicle (V1, V2, . . . ) and has, for example, a car navigation unit function, a taxi meter function, and the like.
The car navigation unit functions include, for example, a function to detect the current position of the vehicle, and a function to output map information including the current position.

In the configuration example shown in FIG. 2, the vehicle-mounted device TM1 includes a microcomputer (CPU) 200 that configures the operating status detection unit 11, the business status detection unit 12, etc., and a memory unit (RAM) 52 that configures the working area for calculation processing, etc.

It also includes a fixed information storage unit (ROM) 53 for storing software such as calculation programs and various data such as freight data, and a display unit (LCD) 120 for displaying various information such as freight.
The vehicle also includes a GPS (Global Positioning System) receiver 13 that constitutes a location information acquisition means.

Furthermore, it is equipped with an input interface 57 that connects the GPS receiver 13, the business status display unit 15, etc., and a clock IC (RTC) 58 that generates a clock signal that determines the calculation timing, etc.

The vehicle also includes a card R/W interface 54 into which a memory card 64 into which various data can be written can be inserted, and an operating status selection unit 14 which selects between vacant, hire, out of service, pick-up, etc.
The vehicle also includes an ETC vehicle-mounted unit 63 connected via an input interface 59 .

The system also includes a communication unit 16 and an input interface 60 for transmitting and receiving labor plan information, operation status information, business status information, location information, and the like, to and from the management server SA1.
Also provided are a speaker 18 for making various announcements, a thermal printer 65 for printing fares and the like, and the like.

The memory card 64 stores, for example, data necessary for driver authentication, business data such as the taxi vehicle's driving history and fare history, time-series data, and labor planning information regarding the driver's available working hours.

The microcomputer (CPU) 200 also receives a running pulse P1 output from the vehicle and calculates a meter value corresponding to the actual running fare. The microcomputer (CPU) 200 also receives tariff information.
In addition, a drive recorder 121 and the like are connected via the input interface 56 .

(Regarding taxi business management processing)
Next, an example of a processing procedure for taxi business management processing executed by the taxi business management system S1 will be described with reference to the flowcharts of FIGS. 3A and 3B.
Note that, here, an example is shown in which taxi business management processing is executed by an on-board device (taxi meter) TM1 and a management server SA1 installed in a taxi vehicle V1, but the processing in other taxi vehicles V2, . . . is similar.
In addition, the processing procedure of the taxi business management process can be executed by the CPU in accordance with a program (software) stored in a memory unit provided in the CPU of the vehicle-mounted device (taxi meter) TM1 and the management server SA1.
It should be noted that a part or the whole of the following processing procedure can be executed by hardware such as a DSP or an ASIC.
When this process is started, labor plan information regarding the available working hours of the crew is input and stored in step S10, and the process proceeds to step S11.
In step S11, the operating state of the taxi vehicle V1 is detected based on the running pulses, etc., and the process proceeds to step S12.
In step S12, it is detected which of the business states including "out of service" is in effect based on the selection state of the business state selection unit 14, and the process proceeds to step S13.
In step S13, the position information of the taxi vehicle V1 is acquired based on the data from the GPS receiver 13, and the process proceeds to step S14.
In step S14, the operating status including "out of service" is displayed based on the selection state of the operating status selection unit 14, and the process proceeds to step S15.
In step S15, various information such as labor plan information, operation status information, business status information, and location information is sent to the management server SA1, and the process proceeds to step S16.

In step S16, the management server SA1 receives various information such as labor plan information, operation status information, business status information, and location information, and then proceeds to step S17.
In step S17, it is determined whether the taxi vehicle V1 is within a predetermined business area.
If the determination result is "Yes", the process returns to step S11, and if the determination result is "No", the process proceeds to step S18.

In step S18, it is determined whether the business display is valid or not. That is, for example, when the "out of service" display is being performed, it is determined whether the business status display of the business status display unit 15 is valid or not based on the received labor plan information and the determination result of whether the vehicle is within the business area.
If the determination result is "No", the process proceeds to step S19.

In step S19, warning information such as "The forwarding display is invalid. Please continue normal business driving" is sent to the taxi vehicle V1, and the process proceeds to step S20.

In step S20, the vehicle-mounted unit TM1 of the taxi vehicle V1 receives warning information, and in step S21, the warning information is displayed (for example, see the display example of "The forwarding display is invalid. Please continue normal business driving" in Figure 5), and the processing is terminated.
If the determination result in step S18 is "Yes", the process returns to step S11.
On the other hand, if the determination in step S17 is "Yes", the process proceeds to step S22.
In step S22, it is determined whether the taxi vehicle V1 is within a preset business hours.
If the determination result is "Yes", the process returns to step S11, and if the determination result is "No", the process proceeds to step S23.

In step S23, it is determined whether the business status display is valid or not. That is, for example, when the "outgoing" display is being made, it is determined whether the business status display of the business status display unit 15 is valid or not based on the received labor plan information, the determination result of whether the vehicle is in the business area or not, and the determination result of whether the vehicle is within a preset business hours.
If the result of the determination is "No", the process proceeds to step S19 to execute the above-mentioned process, whereas if the result is "Yes", the process returns to step S11.
This type of processing makes it possible to prevent drivers from displaying inappropriate driving statuses, thereby enabling proper management of taxi operations.

(Regarding forwarding information determination processing)
The forwarding information determination process specialized for determining the forwarding state will be described with reference to the flowchart of FIG. 4 and the display example of FIG.
Here, an example is shown in which the management server SA1 executes the forwarding information determination process for the taxi vehicle V1, but the process is similar for the other taxi vehicles V2, . . .

In step S101, the departure of the taxi vehicle V1 is detected (for example, detected by the departure status sent from the vehicle-mounted device TM1), and the process proceeds to step S102.
In step S102, it is detected which of the business states including "out of service" is in effect based on the selection state of the business state selection unit 14, and the process proceeds to step S103.
In step S103, it is determined whether the display of the taxi vehicle V1 indicates a forwarding state or not.

If the result of the determination is "No", the process proceeds to step S104. In step S104, it is determined whether the taxi vehicle V1 is in a warehouse state, and if the result is "Yes", the process ends, and if the result is "No", the process returns to step S102.
If the answer to step S103 is "Yes", the process proceeds to step S105.

In step S105, it is determined whether the deadhead state has lasted for a preset time or longer. If the determination result is "No", the process proceeds to step S102. If the determination result is "Yes", the process proceeds to step S106.
In step S106, it is determined whether the taxi vehicle V1 is in a time zone for delivery or is at a location for delivery.
If the determination result is "Yes", the process returns to step S102, and if the determination result is "No", the process proceeds to step S107.
In step S107, it is determined whether the ACC switch of the taxi vehicle V1 is on or not (i.e., whether the taxi vehicle V1 is in operation or not).

If the result of the determination is "Yes", the process proceeds to step S108, where warning information is transmitted to the vehicle-mounted device TM1 of the taxi vehicle V1, and the process returns to step S102.

As a result, the vehicle-mounted unit TM1 of the taxi vehicle V1 displays a warning message as shown in Figure 5 (for example, a message such as "The forwarding display is invalid. Please continue normal business driving") on the display unit 120 based on the received warning information.
Also, a warning sound or the above-mentioned warning message may be output from the speaker 18 .
This will prevent drivers from displaying inappropriate driving status, making it possible to properly manage taxi operations.
On the other hand, if the determination in step S107 is "No", the process proceeds to step S109.

In step S109, a warning email (e.g., an email stating "The out-of-service display is invalid. Please continue with normal business operations") is sent to the driver's mobile device (e.g., smartphone) 300, and the process returns to step S102.

This allows a warning to be issued even when the driver has got off the taxi vehicle V1, and prevents the driver from inappropriately displaying a forwarding status.
In addition, the management server SA1 can manage the taxi vehicles V1, V2, ... and the names of the drivers, etc., by displaying them on a map during the forwarding.
In addition, the "elapsed time of forwarding,""traveltime,""traveldistance," etc. after transitioning to the forwarding state may be displayed and managed for each taxi vehicle V1, V2, ....

The taxi business management system of the present invention has been described above based on the illustrated embodiment, but the present invention is not limited to this, and the configuration of each part can be replaced with any configuration having similar functions.

S1 Taxi business management system V1, V2... Taxi vehicle SA1 Management server TM1 Vehicle-mounted device (taxi meter)
10 Storage unit 11 Operation status detection unit 12 Business status detection unit 13 Location information acquisition unit (GPS receiver)
14 Business status selection unit 15 Business status display unit 16 Communication unit 201 First determination unit 202 Second determination unit 300 Mobile terminal of crew member

Claims (5)

A storage unit for storing labor plan information regarding working hours of taxi vehicle drivers;
An operation state detection unit that detects an operation state of the taxi vehicle;
A business status detection unit that detects the business status of the taxi vehicle;
A location information acquisition unit that acquires location information of the taxi vehicle;
a business status display unit for displaying the business status in the taxi vehicle;
a communication unit that wirelessly transmits the labor plan information, the operation status information, the business status information, and the location information to an external device;
The external device transmits warning information to the taxi vehicle based on the received operating status information .
A first determination unit that determines whether the taxi vehicle is in a predetermined business area based on the location information, or whether the taxi vehicle is within a preset business hours based on the business status information;
a second determination unit that determines whether or not the business status displayed by the business status display unit is valid when the determination result indicates that the user is not within a business area or that the user is not within a preset business hour based on the labor plan information and the determination result by the first determination unit as to whether or not the user is within a business area and the determination result as to whether or not the user is within the business hour;
Equipped with
When the business status display is a forwarding status, the second judgment unit determines that the business status display is valid when the taxi vehicle is in a forwarding time zone or in a position for forwarding. A taxi business management system. The taxi business management system according to claim 1, wherein the external device is configured as a management server that manages a plurality of the taxi vehicles. Further provided is an operating status selection unit that allows the driver to select an operating status including vacant, rental, out-of-service, payment, and pick-up,
The business status detection unit detects the business status of the taxi vehicle based on the selection state of the business status selection unit,
The taxi business management system according to claim 1 or 2, wherein the business status display unit displays the business status based on a selection state of the business status selection unit. The taxi business management system according to any one of claims 1 to 3, wherein the storage unit, the operating status detection unit, the business status detection unit, the business status display unit, and the communication unit are configured by on-board devices mounted on the taxi vehicle. This is executed by the on-board device installed in the taxi vehicle.
A storage step of storing work plan information regarding working hours of the taxi vehicle drivers;
an operating state detection step of detecting an operating state of the taxi vehicle;
a business status detection step of detecting the business status of the taxi vehicle;
a location information acquisition step of acquiring location information of the taxi vehicle;
a business status display step of displaying the business status in the taxi vehicle;
a communication step of wirelessly transmitting the labor plan information, the operation status information, the business status information, and the location information to an external device;
The external device transmits warning information to the taxi vehicle based on the received operating status information,
a first determination step of determining whether the taxi vehicle is in a predetermined business area based on the location information, or whether the taxi vehicle is within a preset business hours based on the business status information;
a second determination process for determining whether the display of the business status is valid or not, when the determination result is that the user is not within the business area or is not within a preset business hour, based on the labor plan information, the determination result of whether the user is within the business area, and the determination result of whether the user is within the business hour;
having
When the business status display is a forwarding status, in the second judgment process, if the taxi vehicle is in a forwarding time zone or in a position for forwarding, the business status display is determined to be valid. A taxi business management program.

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