JP7573418B2 - Luggage delivery system, off-premise delivery system, on-premise delivery system, luggage delivery method, and program - Google Patents

Description

The present invention relates to a parcel delivery system, an off-premise delivery system, an on-premise delivery system, a parcel delivery method, and a program.

In the delivery of parcels, the delivery status is now digitalized, making it possible to track the delivery status of parcels through applications and websites (for example, see Patent Literature 1). In addition, delivery information is linked via an API (Application Programming Interface) between parcel delivery system services and e-commerce (electronic commerce) site services, internet auction services, convenience stores, parcel locker systems, and the like, making it easier to send and receive items.

In addition, automatic delivery of packages by robots has been proposed (for example, see Patent Document 2). Package delivery robots have been developed that enable autonomous delivery across floors of a building by linking robot control with the building's elevator control and 3D maps. For example, Patent Document 3 proposes a mechanism for sensing the usage status of facilities such as lockers in a building and disclosing the status according to the security level assigned to the user.

Patent No. 4130311 Special table 2019-502975 publication JP 2019-204350 A

When automated delivery by robots becomes possible within building premises, information technology will enable more efficient and detailed services. For example, services could be conceivable such as specifying a delivery time precisely so that the recipient is at home to receive it, or delivering the package to a different room if the recipient is in a different room.

When robots are deployed for on-premise delivery, it is expected that automated deliveries will be made across multiple floors and tenants to take advantage of economies of scale. Within the building premises, automated deliveries will function on a daily basis for internal deliveries and individual deliveries, and when packages arrive from outside the building, they will be received all at once in the building's collection room and transferred to an automated delivery robot.

However, while the recipient would like to know detailed information about the route taken within the building and the delivery location, this is not information that should be disclosed to the sender or logistics company outside the building (outside the company). Also, in buildings with multiple tenants, the administrator of the on-premise automated delivery system needs to monitor the delivery status of the entire building, but even within the same building, the detailed information that each tenant is allowed to see varies. On the other hand, it is necessary to inform the sender and logistics company of important points, such as whether the delivery has been completed, without providing detailed information.

In consideration of the above-mentioned problems, the present invention aims to provide a parcel delivery system, an outside delivery system, an inside delivery system, a parcel delivery method, and a program that can securely link parcel delivery information outside a building with parcel delivery information inside a building.

In consideration of the above-mentioned problems, one embodiment of the present invention provides a parcel delivery system that coordinates parcel delivery information between an off-premise delivery system that delivers parcels outside the premises of a building and an on-premise delivery system that delivers the parcel delivered to a building by the off-premise delivery system within the premises of the building, and is equipped with a correspondence information storage unit that stores correspondence information that associates a first identification information of the parcel issued by the off-premise delivery system with a second identification information of the parcel issued by the on-premise delivery system installed in the building to which the parcel is to be delivered , an acquisition unit that acquires specific information from the parcel delivery information based on security settings in the on-premise delivery system, and a first output control unit that refers to the correspondence information and transmits the specific information to the off-premise delivery system that issued the first identification information that corresponds to the second identification information of the parcel from which the specific information was acquired , in accordance with control by an API (Application Programming Interface) .

An off-premises delivery system according to one embodiment of the present invention is an off-premises delivery system that delivers parcels outside the premises of a building, and includes a building information storage unit that stores building information indicating a building in which an on-premises delivery system that delivers parcels within the premises of a building has been installed, an output control unit that refers to the building information and, if the delivery destination of the parcel is a building in which the on-premises delivery system has been installed, causes parcel information of the parcel, including first identification information of the parcel, to be transmitted to the on-premises delivery system, and a communication unit that transmits the parcel information to the on-premises delivery system installed in the delivery destination building, and receives specific information obtained from the delivery information of the parcel based on security settings in the on-premises delivery system from the on-premises delivery system that transmitted the parcel information , in accordance with control by an API (Application Programming Interface) .

An on-premise delivery system according to one embodiment of the present invention is an on-premise delivery system that delivers parcels delivered to a building by an off-premise delivery system that delivers parcels outside the premises of a building, and includes a correspondence information storage unit that stores correspondence information that associates a first identification information of the parcel issued by the off-premise delivery system with a second identification information of the parcel issued by the on-premise delivery system, an acquisition unit that acquires specific information from the delivery information of the parcel based on security settings in the on-premise delivery system, an output control unit that refers to the correspondence information and transmits the specific information to the off-premise delivery system that issued the first identification information that corresponds to the second identification information of the parcel from which the specific information was acquired , in accordance with control by an API (Application Programming Interface), and a communication unit that receives the first identification information from the off-premise delivery system and transmits the specific information to the off-premise delivery system.

A parcel delivery method according to one embodiment of the present invention is a parcel delivery method in which parcel delivery information is linked between an off-premise delivery system that delivers parcels outside the premises of a building and an on-premise delivery system that delivers the parcel delivered to the building by the off-premise delivery system within the premises of the building, and includes a process in which a correspondence information storage unit stores correspondence information that corresponds a first identification information of the parcel issued by the off-premise delivery system with a second identification information of the parcel issued by the on-premise delivery system installed in the building to which the parcel is to be delivered , a process in which an acquisition unit acquires specific information from the parcel delivery information based on security settings in the on-premise delivery system, and a process in which a first output control unit refers to the correspondence information and transmits the specific information to the off-premise delivery system that issued the first identification information corresponding to the second identification information of the parcel from which the specific information was acquired , in accordance with control by an API (Application Programming Interface) .

A program according to one aspect of the present invention is a program that causes a computer to function as a parcel delivery system that coordinates parcel delivery information between an off-premises delivery system that delivers parcels outside the premises of a building and an on-premises delivery system that delivers the parcel delivered to the building by the off-premises delivery system within the premises of the building, and causes the computer to function as: a correspondence information storage unit that stores correspondence information that associates a first identification information of the parcel issued by the off-premises delivery system with a second identification information of the parcel issued by the on-premises delivery system installed in the building to which the parcel is to be delivered ; an acquisition unit that acquires specific information from the parcel delivery information based on security settings in the on-premises delivery system; and a first output control unit that refers to the correspondence information and transmits the specific information to the off-premises delivery system that issued the first identification information that corresponds to the second identification information of the parcel from which the specific information was acquired , in accordance with control by an API (Application Programming Interface) .

According to the present invention, information is shared via API between parcel delivery information in an off-premise delivery system that delivers parcels outside the premises of a building and an on-premise delivery system that delivers parcels within the premises of a building, with only specific delivery information such as delivery completion. Therefore, the present invention can securely link parcel delivery information within the premises of a building with parcel delivery information outside the premises of a building.

1 is an explanatory diagram of an overview of a parcel delivery system according to an embodiment of the present invention. 1 is a block diagram showing an overview of a delivery company management device according to an embodiment of the present invention. 1 is a block diagram showing an overview of an in-premise delivery management device according to an embodiment of the present invention.

An embodiment of the present invention will be described below with reference to the drawings. A parcel delivery system 1 according to an embodiment of the present invention is used to deliver parcels to various locations in a single building or a structure that can be physically treated as a single building, such as when delivering parcels to each room in a building housing multiple tenants, or when delivering parcels to each department of a company that has multiple departments. Hereinafter, a single building or a structure that can be physically treated as a single building will be simply referred to as a building.

Fig. 1 is an explanatory diagram of an overview of a parcel delivery system 1 according to an embodiment of the present invention. As shown in Fig. 1, the parcel delivery system 1 according to an embodiment of the present invention delivers parcels by coordinating parcel delivery information between an off-premise delivery system 2 that delivers parcels outside the premises of a building 31 and an on-premise delivery system 3 that delivers parcels within the premises of the building 31.

The off-premise delivery system 2 is a delivery system constructed by a delivery company. The on-premise delivery system 3 is a delivery system unique to the building that performs on-premise delivery with the support of a material handling system 50 installed in the building 31. The material handling system 50 is a system related to the delivery of luggage in the building 31. The material handling system 50 is composed of materials and machines related to the movement of luggage. The material handling system 50 of this embodiment includes automated machines such as an automatic picking machine 51 and a delivery robot 52 shown in FIG. 1, and is configured to perform material handling by these automated machines. Note that the automated machines are not limited to such examples. For example, a belt conveyor capable of automatically sorting luggage may be used. In addition, the material handling system 50 does not necessarily have to include automated machines, and may include a configuration in which material handling is performed by a person. An example of material handling performed by a person is, for example, reading a one-dimensional barcode or two-dimensional barcode attached to a luggage with a barcode reader and placing the luggage in a specified position.

In FIG. 1, the delivery company management device 10 is the core device of the off-premise delivery system 2. The delivery company management device 10 manages off-premise delivery information of parcels, such as the parcel's current location and the status of dispatch, passage, and delivery completion, based on a tracking number (first identification information) issued by the delivery company outside the premises of the building 31. Furthermore, when a parcel is outside the premises of the building 31, the delivery company management device 10 can share only specific delivery information that may be disclosed to the delivery company or the requester, such as delivery completion, through an API (Application Programming Interface). Note that, although only one delivery company management device 10 is illustrated here, there may be multiple delivery company management devices 10 for each company. Furthermore, the location and status of the parcels managed may be unique to each company.

The on-premise delivery management device 11 is a core device in the on-premise delivery system 3. The on-premise delivery management device 11 is connected wirelessly or by wire to the automatic picking machine 51 and the delivery robot 52 that constitute the material handling system 50. The on-premise delivery management device 11 acquires the current location and status of the parcel within the building 31 from the information of each device that constitutes the material handling system 50, and manages the delivery information of the parcel within the premises. The on-premise delivery management device 11 is also connected wirelessly or by wire to the Internet 15. When managing the parcels delivered within the premises, the on-premise delivery management device 11 issues a management number (second identification information) for each parcel and assigns it to each parcel. This management number is stored in association with the tracking number issued by the delivery company. When specific delivery information that may be disclosed to the delivery company or the requester is sent to the delivery company management device 10 via the API, the on-premise delivery management device 11 reads the tracking number corresponding to the management number and sends the delivery information associated with the tracking number to the delivery company management device 10. Note that although only one on-premise delivery management device 11 is illustrated here, multiple on-premise delivery management devices 11 are provided for each building in which the on-premise delivery system 3 is installed.

The address management database 12 (building information storage unit) stores building information indicating the building in which the on-premise delivery system 3 is installed. The building information is, for example, information that associates the physical address of the building with the address on the network of the on-premise delivery management device 11 (for example, IP address (Internet Protocol Address)). In other words, the address management database 12 is a database that notifies the IP address on the network of the on-premise delivery management device 11 from the physical address of the building. When the address of a building is input, if the on-premise delivery system 3 is installed in the building, the address management database 12 outputs the IP address of the on-premise delivery management device 11 that manages the on-premise delivery system 3. The address management database 12 is provided, for example, as a site on the Internet 15. When the address management database 12 is provided as a site on the Internet 15, it is easy for many delivery companies to use the address management database 12 and it is easy to update the address management database 12. The address management database 12 may be provided as a part of the functions of the delivery company management device 10.
The building information is not limited to an address such as an IP address. For example, the building information may be a uniform resource locator (URL) (or a domain name). In this case, it is possible to obtain an IP address by referring to a domain name system (DNS) based on a domain name included in a URL output from the address management database 12 or a domain name that is directly output. In addition, the communication method for accessing the obtained IP address is not particularly limited, and may be, for example, a peer to peer (P2P) type or a client server type.

The API server 13 provides an API that links the delivery company management device 10 and the on-premise delivery management device 11. The API that links the delivery company management device 10 and the on-premise delivery management device 11 includes an API that allows the on-premise delivery management device 11 to inform the delivery company management device 10 of only delivery information (specific information) that may be known to the requester or the delivery company, among the delivery information within the premises of the building 31 collected by the on-premise delivery system 3. The specific information is, for example, information indicating the delivery status, such as information indicating that the package is being delivered or information indicating that the package has been delivered (hereinafter also referred to as "delivery status information"). The API server 13 may provide this as part of the functions of the delivery company management device 10 and the on-premise delivery management device 11.

The delivery company terminal 21 is a terminal operated by a person in charge of the delivery company 45. The delivery company terminal 21 is connected to the delivery company management device 10 via a proprietary network or the Internet 15. The delivery company terminal 21 is realized by a PC, a mobile information terminal, a tablet terminal, etc. When accepting delivery of a package from a sender 40, information such as the recipient's address, name, delivery destination address, name, etc. is input into the delivery company terminal 21 in correspondence with the tracking number.

The sender mobile terminal 22 is a user terminal of the sender 40 of the package. The recipient mobile terminal 23 is a user terminal of the recipient 41 of the package. The sender mobile terminal 22 and the recipient mobile terminal 23 are realized by a PC (Personal Computer), a mobile information terminal, a tablet terminal, etc. The sender mobile terminal 22 and the recipient mobile terminal 23 can be connected to the delivery company management device 10 via the Internet 15, and can request shipment of a package, confirm receipt, and check the current location and status of the requested package using an application program or web page. The recipient mobile terminal 23 may be connected to the on-premises delivery management device 11 so that the recipient mobile terminal 23 can obtain the delivery status of the package on the premises. The recipient mobile terminal 23 may also be used to set various services related to package delivery.

The on-site delivery equipment terminal 24 is a terminal that manages the material handling system 50, which is composed of an automatic picking machine 51, a delivery robot 52, etc. The on-site delivery equipment terminal 24 is connected to the on-site delivery management device 11. The on-site delivery equipment terminal 24 is realized by a PC, a mobile information terminal, a tablet terminal, etc. In addition, the on-site delivery equipment terminal 24 can read the tracking number attached to the package by a barcode, etc.

Figure 2 is a block diagram showing an overview of the delivery company management device 10 according to an embodiment of the present invention. As shown in Figure 2, the delivery company management device 10 includes a communication unit 100, a control unit 101, and a memory unit 103.

The communication unit 100 has a function of transmitting and receiving various information via the Internet 15. The communication by the communication unit 100 may be wireless or wired. For example, when the sender 40 requests delivery of a package, the communication unit 100 receives the tracking number of the package, the recipient information indicating the recipient of the package, the date and time information indicating the expected arrival date and time of the package, and the like from the delivery company terminal 21. The communication unit 100 also transmits package information of the package delivered to the delivery destination building by the off-premise delivery system 2 to the on-premise delivery system 3 installed in the delivery destination building. The package information includes, for example, the tracking number of the package. The package information may include, for example, recipient information, date and time information, and the like in addition to the tracking number. The communication unit 100 also receives specific information included in the delivery information of the package in the on-premise delivery system 3 from the on-premise delivery system 3 that transmitted the package information. The communication unit 100 also transmits the specific information received from the on-premise delivery system 3 to the sender mobile terminal 22. The delivery company management device 10 and the client's mobile terminal 22 can share only the necessary information about delivery information within the building 31 using specific information sent from the on-premises delivery management device 11.

The control unit 101 has a function of controlling the overall operation of the delivery company management device 10. The control unit 101 is realized, for example, by causing a CPU (Central Processing Unit) provided as hardware in the delivery company management device 10 to execute a program. As shown in FIG. 2, the control unit 101 includes an output control unit 102 (second output control unit).

The output control unit 102 controls the output in the delivery company management device 10. For example, the output control unit 102 controls the output of parcel information. Specifically, the output control unit 102 refers to the building information stored in the address management database 12 and determines whether the parcel delivery destination is a building in which the on-premise delivery system 3 has been installed. Assume that the parcel delivery destination is a building in which the on-premise delivery system 3 has been installed. In this case, the output control unit 102 causes the communication unit 100 to transmit the parcel information of the parcel, including the tracking number, to the on-premise delivery system 3 based on the IP address of the on-premise delivery management device 11 installed in the building.

The memory unit 103 is configured by a storage medium that the delivery company management device 10 has as hardware, such as a hard disk drive (HDD), a solid state drive (SSD), a flash memory, an electrically erasable programmable read only memory (EEPROM), a random access read/write memory (RAM), a read only memory (ROM), or any combination of these storage media.
The storage unit 103 stores various information, for example, package information of packages.

Figure 3 is a block diagram showing an overview of an on-premise delivery management device 11 according to an embodiment of the present invention. As shown in Figure 3, the on-premise delivery management device 11 includes a communication unit 110, a control unit 111, a correspondence information storage unit 116, a delivery information storage unit 117, a service information storage unit 118, and a device interface unit 119.

The communication unit 110 has a function of transmitting and receiving various information via the Internet 15. Note that the communication by the communication unit 110 may be a wireless connection or a wired connection. The communication unit 110 receives parcel information including a tracking number from the off-premises delivery system 2, for example. In addition, the communication unit 110 transmits specific information included in the delivery information to the off-premises delivery system 2, for example.

The control unit 111 has a function of controlling the overall operation of the on-premise delivery management device 11. The control unit 111 is realized, for example, by having a CPU provided as hardware in the on-premise delivery management device 11 execute a program. As shown in FIG. 3, the control unit 111 includes a management number issuing unit 112, a schedule setting unit 113, an acquisition unit 114, and an output control unit 115 (first output control unit).

The control number issuing unit 112 issues a control number for parcels delivered within the premises of the building 31 by the on-premises delivery system 3. Parcels are tracked within the building 31 based on this control number. The reason that a separate control number is issued in addition to the tracking number of the delivery company is that parcels delivered within the premises and parcels brought in by other logistics companies are also handled by the same on-premises delivery system 3.
For example, when the communication unit 110 receives package information including a tracking number from the delivery company management device 10 of the off-premises delivery system 2, the control number issuing unit 112 issues a control number for the package to which the tracking number is assigned. The control number issuing unit 112 stores information associating the tracking number with the issued control number in the correspondence information storage unit 116 as correspondence information.

The schedule setting unit 113 sets a delivery schedule for when the on-premise delivery system 3 delivers packages within the premises based on the package information. For example, the schedule setting unit 113 determines the delivery order for each package based on the recipient information and date and time information included in the package information.

The acquisition unit 114 acquires various information. For example, the acquisition unit 114 acquires delivery information. Specifically, the acquisition unit 114 acquires delivery information such as the current location and status of packages within the building 31 from information on each device constituting the material handling system 50. The acquisition unit 114 stores the acquired delivery information in the delivery information storage unit 117.
Furthermore, the acquiring unit 114 acquires specific information from the delivery information. For example, the acquiring unit 114 acquires delivery status information from the acquired delivery information. Specifically, the acquiring unit 114 acquires specific information from the parcel delivery information based on security settings in the on-premises delivery system 3. The security settings can be set, for example, for each building by a building manager.

The output control unit 115 controls the output in the on-premise delivery management device 11. For example, the output control unit 115 refers to the corresponding information stored in the corresponding information storage unit 116 described below, and acquires a tracking number corresponding to the management number of the parcel for which the specific information has been acquired. The output control unit 115 causes the communication unit 110 to transmit the specific information to the off-premise delivery system 2 that issued the acquired tracking number. The output control unit 115 causes the communication unit 110 to transmit the specific information to the delivery company management device 10 of the off-premise delivery system 2, for example, in accordance with control by an API.
The output control unit 115 also controls services provided to each user (recipient). For example, the output control unit 115 provides each user with various services related to package delivery based on service information stored in the service information storage unit 118 described below. Possible services include the following:

(a) Deliver the package to the recipient's room.
(b) Deliver the package to the delivery box.
(c) The package is delivered to the recipient's current location based on the location information of the recipient's terminal.
(d) Transfer your luggage to another room.
(e) Information indicating completion of delivery is sent to the recipient's terminal using information from the delivery robot or delivery box.
(f) Predict the delivery time based on information from the delivery robot.
(g) Temporarily store luggage and deliver it to a designated location at a prearranged time.

The correspondence information storage unit 116, the delivery information storage unit 117, and the service information storage unit 118 are configured by storage media provided as hardware by the on-premise delivery management device 11, such as an HDD, SSD, flash memory, EEPROM, RAM, ROM, or any combination of these storage media. The correspondence information storage unit 116 stores correspondence information that associates the tracking number of a package issued by the off-premise delivery system 2 with the management number of the package issued by the on-premise delivery system 3 installed in the building to which the package is to be delivered. The delivery information storage unit 117 stores delivery information indicating the current location and status of a package being delivered within the premises of a building. The service information storage unit 118 stores service information indicating services set for each user.

The equipment interface unit 119 is a connection interface with the automatic picking machine 51 and delivery robot 52 that constitute the material handling system 50, and the on-site delivery equipment terminal 24. The equipment interface unit 119 may be connected wirelessly or by wire.

Next, the processing in the parcel delivery system 1 according to the embodiment of the present invention will be described.
In this example, a sender 40 requests delivery of a package 30 to a recipient 41, with a room in a building 31 as the recipient's address.

The sender 40 visits the delivery company 45 and requests delivery of the package 30. Alternatively, the sender 40 may not visit the delivery company 45, and a staff member of the delivery company 45 may collect the package 30. At this time, the sender 40 fills out a slip including the address and name of the recipient. At this time, a unique tracking number is issued to identify the package 30. A tracking number is added to the package 30 using a barcode or the like, and information on the package 30 requested by the sender 40 is entered from the delivery company terminal 21 and registered in the delivery company management device 10 in association with the tracking number.

The delivery company management device 10 sends the address of the recipient to the address management database 12. As described above, the address management database 12 has a database showing the relationship between the address of the building in which the on-premise delivery system 3 is installed and the IP address of the on-premise delivery management device 11 corresponding to that building. When the address of the recipient is input, the address management database 12 refers to this database and determines whether the on-premise delivery system 3 is installed in the building of the recipient's address. If the on-premise delivery system 3 is installed, the address management database 12 returns the IP address of the on-premise delivery management device 11 that manages the on-premise delivery system 3. This allows the delivery company management device 10 to obtain the IP address of the on-premise delivery management device 11 that manages the building where the package is to be received.

When the delivery company management device 10 acquires the IP address, it notifies the on-premise delivery management device 11 specified by that IP address of the tracking number.

When the on-premise delivery management device 11 receives the tracking number, it reserves and issues a management number for on-premise management. The on-premise delivery management device 11 then associates the management number with the tracking number and stores them in the correspondence information storage unit 116.

The delivery company 45 delivers the package 30 to the building 31 where the recipient 41 is located by a delivery vehicle 46. The package can be tracked by the delivery company management device 10 using the tracking number issued by the delivery company as a key item from the time the delivery company 45 accepts the package 30 from the sender 40 until it arrives at the building 31.

When the parcel 30 is delivered to the building 31, the parcel 30 is unloaded from the delivery vehicle 46. From this point on, management of the parcel 30 is handled by the on-site delivery system 3.

When the package 30 is delivered to the premises of the building 31, the tracking number of the delivery company 45 attached to the package 30 is read by the on-premises delivery equipment terminal 24. The barcode may be read by any means, such as a barcode reader, a camera on a mobile information terminal, automatic identification on a conveyor belt, an input device on a robot, etc. The read tracking number is sent from the on-premises delivery equipment terminal 24 to the on-premises delivery management device 11.

When the on-premise delivery management device 11 receives the tracking number, it reads out the management number corresponding to the tracking number from the correspondence information storage unit 116. The on-premise delivery management device 11 also reads out the service set for that recipient from the service information storage unit 118. The on-premise delivery management device 11 then issues a command to the material handling system 50 in accordance with the service set for that recipient, and delivers the package 30.

For example, if the set service is "Deliver to recipient's room," the material handling system 50 transfers the package 30 to the delivery robot 52 and causes the delivery robot 52 to autonomously travel to the recipient's 41 room. When the delivery robot 52 has finished delivering the package, it associates it with the management number and transmits a delivery completion status to the on-site delivery management device 11.

For example, if the service set by the recipient 41 is "Deliver to delivery box," the material handling system 50 causes the automatic picking machine 51 to place the package 30 in the recipient's delivery box 54. When the package has been placed in the delivery box 54, the automatic picking machine 51 associates it with the management number and transmits a delivery completion status to the on-site delivery management device 11.

The off-premise delivery system 2 tracks the parcel 30 based on the delivery information stored in the delivery company management device 10 until the parcel 30 reaches the building 31. After the parcel 30 is delivered to the premises of the building 31, the delivery company management device 10 receives delivery information from the on-premise delivery management device 11 via an API. When sending delivery information from the on-premise delivery management device 11 to the off-premise delivery system 2, the on-premise delivery management device 11 reads out the tracking number corresponding to the management number from the corresponding information storage unit 116. The on-premise delivery management device 11 then sends a delivery completion status to the delivery company management device 10 in association with the tracking number. The delivery company management device 10 receives the delivery completion status in association with the tracking number and shares it as tracking information.

As described above, in the parcel delivery system 1 according to an embodiment of the present invention, parcels are delivered by linking delivery information between the off-premise delivery system 2, which delivers parcels outside the building premises, and the on-premise delivery system 3, which delivers parcels within the building premises. The off-premise delivery system 2 uses a tracking number issued by the delivery company to manage parcel delivery, and the on-premise delivery system 3 issues and uses a unique management number different from the tracking number to manage parcel delivery. Only specific delivery information, such as delivery completion, is sent from the on-premise delivery system 3 to the off-premise delivery system 2 by API, and delivery information is shared between the off-premise delivery system 2 and the on-premise delivery system 3. This allows the recipient 41 on the building premises to know the detailed location of the parcel and specify the method of receipt without informing the requester 40 outside the building or the delivery company 45 of the information.

For example, if the tracking number of the parcel 30 is "AAA" and the control number is "BBB", in the parcel delivery system 1 according to the embodiment of the present invention, the delivery information such as the location and status of the parcel 30 is managed by the off-premise delivery system 2 using the tracking number "AAA" as a key item until the parcel 30 arrives at the building 31. After the parcel 30 arrives at the building 31, the delivery information such as the location and status of the parcel 30 is managed by the on-premise delivery system 3 using the control number "BBB" as a key item. While the parcel 30 is being delivered within the premises, the delivery company management device 10 and the sender's mobile terminal 22 are not informed of the control number "BBB", so the delivery company 45 and the sender 40 do not know the delivery procedure of the parcel 30 within the premises of the building 31. In other words, the delivery company 45 and the sender 40 are not informed of whether the parcel 30 has been delivered to the recipient's 41 room or stored in a delivery box.

When the recipient 41 receives the package 30 in his/her room, the delivery robot 52 sends a delivery completion status associated with the control number to the on-premise delivery management device 11. Also, when the package 30 is placed in the delivery box 54, the automatic picking machine 51 sends a delivery completion status associated with the control number to the on-premise delivery management device 11. When the on-premise delivery management device 11 receives the delivery completion status, it reads out the tracking number corresponding to the control number. The on-premise delivery management device 11 sends the delivery completion status to the delivery company management device 10 via the API, associated with the read tracking number. As a result, the delivery company management device 10 shares the delivery completion status as delivery information, associated with the tracking number "AAA".

The sender 40 can track the delivery status of the package 30 by accessing the delivery company management device 10 with the sender's mobile terminal 22. At this time, the sender 40 tracks the requested package 30 using the tracking number "AAA" as a key item with the sender's mobile terminal 22. As described above, if the package 30 has arrived at the recipient 41, the status of the package with tracking number "AAA" becomes "Delivery completed" regardless of the delivery procedure within the building 31 premises. This allows the sender 40 to confirm that the package 30 has been delivered to the recipient 41.

In the above embodiment, an example has been described in which the delivery company 45 uses the delivery vehicle 46 as a means for delivering the luggage 30, but the example is not limited to this. For example, the delivery company 45 may use a train, steam train, bullet train, monorail, or other railway vehicle, an aircraft, helicopter, drone, or other flying object, a cargo ship, or other ship, a cart (a cart pushed by a person), or the like, as a means for delivering the luggage 30.

In the above embodiment, the luggage 30 is delivered to the building 31 and then unloaded from the delivery vehicle 46. However, the location where the luggage 30 is unloaded from the delivery vehicle 46 is not particularly limited. For example, the luggage 30 may be unloaded from the delivery vehicle 46 at any location inside or outside the building 31 within the premises of the building 31. Specifically, if the delivery vehicle 46 can enter the interior of the building 31, the luggage 30 may be unloaded from the delivery vehicle 46 inside the building 31. Furthermore, if there is a parking space within the premises (within the building 31), the luggage 30 may be unloaded from the delivery vehicle 46 in the parking space (i.e., outside the building 31).
The luggage 30 may also be unloaded from the delivery vehicle 46 outside the premises of the building 31. For example, if there is a parking space outside the premises (outside the site) of the building 31, the luggage 30 may also be unloaded from the delivery vehicle 46 in that parking space. The luggage 30 may also be unloaded from the delivery vehicle 46 at a nearby delivery center outside the premises of the building 31.
The luggage 30 unloaded from the delivery vehicle 46 outside the building 31 may be transported, for example, by a cart to the inside of the building 31.

The baggage delivery system 1, the off-premise delivery system 2 and the on-premise delivery system 3 in the above-mentioned embodiment may be realized in whole or in part by a computer. In that case, a program for realizing this function may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into the computer system and executed to realize the function. Note that the term "computer system" here includes hardware such as an OS and peripheral devices. Furthermore, the term "computer-readable recording medium" refers to portable media such as flexible disks, optical magnetic disks, ROMs and CD-ROMs, and storage devices such as hard disks built into the computer system. Furthermore, the term "computer-readable recording medium" may also include a medium that dynamically holds a program for a short period of time, such as a communication line when a program is transmitted via a network such as the Internet or a communication line such as a telephone line, and a medium that holds a program for a certain period of time, such as a volatile memory inside a computer system that is a server or client in such a case. Furthermore, the above-mentioned program may be a program for realizing a part of the above-mentioned function, or may be a program that can realize the above-mentioned function in combination with a program already recorded in the computer system, or may be a program that is realized using a programmable logic device such as an FPGA.

The above describes an embodiment of the present invention in detail with reference to the drawings, but the specific configuration is not limited to this embodiment, and includes designs that do not deviate from the gist of the invention.

1...baggage delivery system, 2...off-site delivery system, 3...on-site delivery system, 10...delivery company management device, 11...on-site delivery management device, 12...address management database, 30...baggage, 31...building, 50...material handling system, 100...communication unit, 101...control unit, 102...output control unit, 103...storage unit, 110...communication unit, 111...control unit, 112...management number issuing unit, 113...schedule setting unit, 114...acquisition unit, 115...output control unit, 116...correspondence information storage unit, 117...delivery information storage unit, 118...service information storage unit, 119...equipment interface unit

Claims (8)

A parcel delivery system that links parcel delivery information between an off-premise delivery system that delivers parcels outside a building and an on-premise delivery system that delivers the parcels delivered to the building by the off-premise delivery system within the building,
a correspondence information storage unit that stores correspondence information that associates a first identification information of the package issued by the off-premise delivery system with a second identification information of the package issued by the on-premise delivery system installed in a building to which the package is to be delivered;
an acquisition unit that acquires specific information from the delivery information of the package based on a security setting in the on-premise delivery system;
a first output control unit that refers to the correspondence information and transmits the specific information to the off-premises delivery system that issued the first identification information corresponding to the second identification information of the parcel from which the specific information was obtained , in accordance with control by an API (Application Programming Interface) . A building information storage unit that stores building information indicating a building in which the on-premises distribution system is installed;
a second output control unit that refers to the building information, and when the delivery destination is a building in which the on-premise delivery system is installed, transmits package information of the package including the first identification information to the on-premise delivery system;
The package delivery system of claim 1 further comprising: The package information includes information indicating a recipient of the package and an expected arrival date and time of the package,
a schedule setting unit that sets a delivery schedule for the package based on the package information;
The package delivery system of claim 2 , further comprising: The specific information is information indicating a delivery status of the package.
The luggage delivery system according to any one of claims 1 to 3 . An off-premises delivery system for delivering packages outside a building,
a building information storage unit that stores building information indicating a building in which an on-premises delivery system that delivers packages within the building has been installed;
an output control unit that refers to the building information, and when the delivery destination of the package is a building in which the on-premise delivery system is installed, transmits package information of the package including first identification information of the package to the on-premise delivery system;
and a communication unit that transmits the parcel information to the on-premise delivery system installed in the delivery destination building, and receives specific information from the on-premise delivery system that transmitted the parcel information, the specific information being obtained from the parcel delivery information based on security settings in the on-premise delivery system, in accordance with control by an API (Application Programming Interface) . An on-premise delivery system that delivers parcels delivered to a building by an off-premise delivery system that delivers parcels outside the building, within the building,
A correspondence information storage unit that stores correspondence information that associates a first identification information of the package issued by the off-premise delivery system with a second identification information of the package issued by the on-premise delivery system;
an acquisition unit that acquires specific information from the delivery information of the package based on a security setting in the on-premise delivery system;
an output control unit that refers to the corresponding information and transmits the specific information to the off-premise delivery system that issued the first identification information corresponding to the second identification information of the package from which the specific information was obtained , under control of an API (Application Programming Interface) ;
a communication unit configured to receive the first identification information from the off-premise distribution system and to transmit the specific information to the off-premise distribution system. A parcel delivery method in which delivery information of a parcel is linked between an off-premise delivery system that delivers parcels outside a building and an on-premise delivery system that delivers the parcel delivered to the building by the off-premise delivery system within the building,
A process in which a correspondence information storage unit stores correspondence information in which a first identification information of the package issued by the off-premise delivery system and a second identification information of the package issued by the on-premise delivery system installed in a building to which the package is to be delivered correspond to each other;
an acquiring unit acquiring specific information from the parcel delivery information based on a security setting in the on-premise delivery system;
a step of a first output control unit referring to the corresponding information and transmitting the specific information to the off-premises delivery system that issued the first identification information corresponding to the second identification information of the parcel from which the specific information was obtained, in accordance with control by an API (Application Programming Interface) . A program that causes a computer to function as a parcel delivery system that links parcel delivery information between an off-premise delivery system that delivers parcels outside a building and an on-premise delivery system that delivers the parcels delivered to the building by the off-premise delivery system within the building, the program comprising:
The computer,
a correspondence information storage unit that stores correspondence information that associates a first identification information of the package issued by the off-premise delivery system with a second identification information of the package issued by the on-premise delivery system installed in a building to which the package is to be delivered;
an acquisition unit that acquires specific information from the delivery information of the package based on a security setting in the on-premise delivery system;
A program that functions as a first output control unit that refers to the correspondence information and transmits the specific information to the off-premises delivery system that issued the first identification information that corresponds to the second identification information of the package from which the specific information was obtained, in accordance with control by an API (Application Programming Interface) .

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