JP6500521B2 - INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING PROGRAM - Google Patents

Description

  The present invention relates to an information processing apparatus and an information processing program.

  Patent Document 1 has an object of preventing a decrease in the processing efficiency of the system by executing data processing for software update by avoiding the time of congestion of a network or equipment, a first server, a second server, and An acquisition unit configured to connect one or more devices via a network, and the first server acquires the communication status between the second server and the device at arbitrary time intervals, and the communication status acquired by the communication status acquisition unit If the current communication status of the second server satisfies the communication threshold, the storage unit for storing the history information of the second server and the derivation unit for deriving the communication threshold from the history information of the communication status for the device And a transmission / reception unit that acquires data from the second server, and transmits data to the device if the current communication status of the device to which data is to be transmitted satisfies the communication threshold value. It has been disclosed.

  It is an object of Patent Document 2 to provide an electronic device, a management system, and a management program capable of periodically managing history information of stored jobs, and a storage unit capable of storing history information of executed jobs; Either the capacity determination unit that determines the free space of the storage unit, the case where the free space of the storage unit becomes smaller than the first threshold, or the case where the characteristic value of the job history information exceeds the second threshold It is disclosed to include a history information transmission unit that transmits job history information to an external device when it is done, and a history information deletion unit that deletes the transmitted job history information from the storage unit.

  It is an object of the present invention to provide a log information management system capable of efficiently transmitting log information by optimizing the communication load of the network even when the number of image forming apparatuses increases, as disclosed in Patent Document 3. The forming apparatus transmits a log notification request to the server prior to log transmission, and the server appropriately schedules the log transmission time so that the load is distributed, and responds to the image forming apparatus, and the image forming apparatus It is disclosed that the log is sent at the time indicated by the.

  Patent Document 4 has an object of setting an appropriate transmission schedule of operation information in an image forming apparatus in which management load and user's operation situation are sufficiently considered, and the management apparatus is based on the information registered in the database. If a plurality of image forming apparatuses having a department ID to be used overlap is specified, and the number of the specified plurality of image forming apparatuses is less than the upper limit, the plurality of specified image forming apparatuses are managed in the same group and managed It is disclosed to determine a transmission schedule of each group such that information on department counters is transmitted from image forming apparatuses belonging to each group at least at a first time interval for a plurality of groups to be processed.

JP, 2013-206075, A Unexamined-Japanese-Patent No. 2010-081011 JP, 2011-128995, A JP, 2010-218135, A

  The present invention corresponds to a request for the history of a device, and an information processing apparatus and an information processing program for reducing the number of times of communication from the device as compared with the case of periodically receiving the history of the device. It is intended to be provided.

The subject matter of the present invention for achieving such an object resides in the inventions of the following items.
The invention of claim 1 generates prediction means for predicting the date and time when a request for the history of a device is made, and a schedule for causing the history of the device to be transmitted from the device before the date and time predicted by the prediction means. An information processing apparatus comprising: generating means for transmitting information; and transmitting means for transmitting the schedule generated by the generating means to the device.

  The information processing apparatus according to claim 2, wherein the prediction means performs prediction based on a degree of matching between a date and time when a previous request has been made and a predetermined type. It is.

  In the invention of claim 3, when the transmission date and time of the history from the plurality of devices conforms to a predetermined condition, the generation means generates a schedule so as to be different transmission date and time for each of the devices. The information processing apparatus according to claim 1 or 2, characterized in that

The invention according to claim 4 is characterized in that the processing by the prediction means is performed when the ratio of the request being made on the date and time predicted by the prediction means is less than or equal to a predetermined threshold value. The information processing apparatus according to claim 3 , which is dependent on claim 1 or claim 1 .
According to the fifth aspect of the present invention, the prediction means makes a request in the past when the ratio of requests having been made according to the date and time predicted by the prediction means is less than or equal to a predetermined threshold. 4. The information processing apparatus according to claim 3, wherein the prediction is performed based on the degree of matching between the date and time and the predetermined type.

The invention according to claim 6 causes the computer to transmit the history of the device from the device before the prediction means for predicting the date and time when a request for the history of the device is made and the prediction means predicts the date and time by the prediction means. It is an information processing program for making it function as a generation means which generates a schedule, and a transmission means which transmits the schedule generated by the generation means to the device.

  According to the information processing apparatus of the first aspect of the present invention, the number of times of communication from the device can be reduced as compared with the case where the history of the device is regularly received.

  According to the information processing apparatus of the second aspect, the prediction can be performed based on the matching degree between the date and time when the past request was made and the predetermined type.

  According to the information processing apparatus of claim 3, when the transmission date and time of the history from a plurality of devices conforms to a predetermined condition, a schedule can be generated so as to be different transmission date and time for each device. .

According to the information processing apparatus of the fourth aspect, the prediction process can be performed when the ratio of the request being made on the predicted date and time is less than or equal to a predetermined threshold value.
According to the information processing apparatus of the fifth aspect, when the ratio of requests being made according to the predicted date and time is less than or equal to a predetermined threshold value, it is determined in advance as the date and time when the request was made in the past It is possible to perform prediction processing based on the degree of matching with the type.

According to the information processing program of the sixth aspect of the present invention, the number of times of communication from the device can be reduced as compared with the case where the history of the device is periodically received.

It is a conceptual module block diagram about the example of composition of this embodiment. It is an explanatory view showing an example of system configuration using this embodiment. It is explanatory drawing which shows the example of a relationship of log transmission and log total request | requirement. It is an explanatory view showing the example of processing by this embodiment. It is a flowchart which shows the process example by this Embodiment. It is a flowchart which shows the process example by this Embodiment. It is a block diagram showing an example of hardware constitutions of a computer which realizes this embodiment.

Hereinafter, an example of a preferred embodiment for realizing the present invention will be described based on the drawings.
FIG. 1 shows a conceptual module block diagram of a configuration example of the present embodiment.
A module generally refers to components such as software (computer program) and hardware that can be logically separated. Therefore, the modules in the present embodiment refer not only to modules in the computer program but also to modules in the hardware configuration. Therefore, in the present embodiment, a computer program for functioning as those modules (a program for causing a computer to execute each procedure, a program for causing a computer to function as each means, a function for each computer) Also serves as a description of a program, system and method for realizing However, for convenience of explanation, "store", "store", and equivalent terms are used, but in the case where the embodiment is a computer program, these terms are stored in a storage device or stored. Control is intended to be stored in the device. Also, modules may correspond to functions one to one, but in mounting, one module may be configured by one program, or a plurality of modules may be configured by one program, and conversely one module May be composed of a plurality of programs. Also, multiple modules may be executed by one computer, or one module may be executed by multiple computers in a distributed or parallel environment. Note that one module may include another module. Further, hereinafter, “connection” is used not only for physical connection but also for logical connection (transfer of data, instruction, reference relationship between data, etc.). The "predetermined" means that it is determined before the target processing, and of course after the processing according to the present embodiment has started, before the processing according to the present embodiment starts. Even before the target processing, it is used in accordance with the current situation / condition or including the meaning of being determined according to the current situation / status. When there are a plurality of "predetermined values", they may be different values, or two or more values (of course, all the values are also included) may be the same. In addition, the description having the meaning of "do A when it is B" is used in the meaning of "determine whether or not it is A, and when it is determined that it is A, do B." However, the case where determination of whether it is A or not is unnecessary is excluded.
In addition, a system or apparatus is configured by connecting a plurality of computers, hardware, apparatuses and the like by communication means such as a network (including a one-to-one communication connection), and one computer, hardware, and apparatus The case of being realized by etc. is also included. The terms "device" and "system" are used interchangeably. Of course, the "system" does not include what is merely a social "system" (social system) that is an artificial arrangement.
In addition, the target information is read from the storage device for each processing by each module or when performing multiple processing in the module, and the processing result is written to the storage device after the processing is performed. is there. Therefore, the description may be omitted for reading from the storage device before processing and writing to the storage device after processing. Here, the storage device may include a hard disk, a random access memory (RAM), an external storage medium, a storage device via a communication line, a register in a central processing unit (CPU), and the like.

The information processing apparatus 100 according to the present embodiment corresponds to a request for the history of a device (hereinafter also referred to as a device), and as shown in the example of FIG. 1, the log reception module 105 and the log storage module 110. , Log aggregation module 115, browser request reception / response module 120, access history storage module 125, usage date prediction module 130, usage date prediction result storage module 135, notification date schedule module 140, notification date setting job issuing module 145 ing.
Recording of the usage status (including failure) of the device 170 in the information processing apparatus 100 as a log (history information) is performed.
Then, the user terminal 190 requests the use of the log of the device 170 by the operation of the user who manages the device 170 or the like. The use request includes a simple display of a log, and a request for counting logs (the number of times of use, the amount of use, etc.).
The information processing apparatus 100 is, for example, a server group, which is a base for realizing various services including a request for use of logs, which is managed and operated in the center side net 160.
The message base apparatus 150 is connected to the log receiving module 105 and the notification date and time setting job issuing module 145 of the information processing apparatus 100, and the log transmitting module of the device 170 via the center side network 160, the firewall 165, and the intranet 195. It is connected with 180. The message base unit 150 exchanges asynchronous messages between the device 170 and the information processing unit 100. For example, various notifications (including log transmission) from the device 170 and various job issuance from the information processing apparatus 100 are realized via the message base apparatus 150. The job issued from the information processing apparatus 100 is stocked in the message base apparatus 150, and the device 170 performs communication for acquiring the job at a predetermined time, for example, once a day, and if there is a job, Are acquired and processed, and then the processing result is notified to the message base apparatus 150. This job includes setting of a schedule (a date and time for transmitting a log to the information processing apparatus 100) described later.
The authentication base apparatus 155 is connected to the browser request reception / response module 120 of the information processing apparatus 100, and is connected to the browser 185 of the user terminal 190 via the center side network 160, the firewall 165, and the intranet 195. . The authentication base apparatus 155 is a reverse proxy. An authentication process is performed for access from the outside, and the process is passed to the information processing apparatus 100 for the authenticated one.
The processing according to the present embodiment may be performed without the processing by the message base unit 150, the authentication base unit 155, and the firewall 165.

Further, the information processing apparatus 100 is in the center side net 160, and in the center side net 160, there are a message base unit 150 and an authentication base unit 155 in addition thereto. The information processing apparatus 100 communicates with the device 170 and the user terminal 190, but the device 170 and the user terminal 190 are in an intranet 195 different from the center side net 160. The intranet 195 is generally connected via the firewall 165 when connecting to the information processing apparatus 100 located outside. That is, since the customer's intranet 195 is separated from the outside by the firewall 165, communication can not be started from the center side net 160 side to the inside of the customer intranet 195.
The device 170 is a device that exists in the customer's network (intranet 195) and is managed by the information processing apparatus 100. That is, the device 170 may communicate with the information processing apparatus 100 and may collect logs, for example, a copier, a fax machine, a scanner, a printer, a multifunction machine (image processing apparatus as an office machine). Image processing apparatus having any two or more functions such as a scanner, a printer, a copier, and a fax), a personal computer, a portable information communication device (including a mobile phone, a smartphone, a mobile device, a wearable computer, etc.) It may be an information home appliance, a robot or the like.
Note that there may be a plurality of devices 170 and user terminals 190 connected to the information processing apparatus 100 via a communication line. Also, there may be a plurality of intranets 195.

The log receiving module 105 is connected to the log storage module 110 and the message base unit 150. The log receiving module 105 receives the log notified by the device 170. The logs included in the notification are all the logs that have occurred since the previous notification. Then, the received log is stored in the log storage module 110.
The log storage module 110 is connected to the log reception module 105 and the log aggregation module 115. The log storage module 110 stores the received log. The saved log is referred to when there is a request for use such as browsing and tallying. In addition, storage of various aggregation results may be included.

The browser request reception / response module 120 is connected to the log aggregation module 115, the access history storage module 125, and the authentication base apparatus 155. Browser request receipt / response module 120 receives a request for the history of device 170 from browser 185 of user terminal 190 within intranet 195. A specific example is to receive an HTTP access that includes the request. Further, a response (processing result by the log aggregation module 115) corresponding to the reception is transmitted to the browser 185.
The log aggregation module 115 is connected to the log storage module 110 and the browser request reception / response module 120. The log aggregation module 115 performs processing corresponding to the request received by the browser request reception / response module 120. For example, log aggregation processing is performed to generate various aggregation results.

  The access history storage module 125 is connected to the browser request reception / response module 120 and the usage date prediction module 130. The access history storage module 125 stores the history of access from the browser 185 received by the browser request reception / response module 120. The access history includes at least the date and time of access (year, month, day, hour, minute, second, second or less, or a combination thereof). Further, information for uniquely identifying the operator of the device 170, the user terminal 190, and the user terminal 190 in the present embodiment (device ID: IDentification, user terminal ID, user ID) may be included.

The usage date prediction module 130 is connected to the access history storage module 125, the usage date prediction result storage module 135, and the notification date schedule module 140. The usage date prediction module 130 predicts the date on which a request for the history of the device 170 is made. As a specific example, using the access history in the access history storage module 125, the next usage date or usage pattern from each user terminal 190 is analyzed. The usage pattern may be, for example, every three days, a specific day of the week, a specific day of every month, or the like, or a combination thereof.
In addition, the use date and time prediction module 130 may perform prediction based on the degree of matching between the date and time when a past request was made and a predetermined type.
In addition, the utilization date and time prediction module 130 determines that the ratio of requests being made according to the predicted date and time stored in the utilization date and time prediction result storage module 135 is less than or equal to a predetermined threshold value. The prediction process may be performed.
The use date and time prediction result storage module 135 is connected to the use date and time prediction module 130. The use date and time prediction result storage module 135 stores the date and time predicted by the use date and time prediction module 130. The predicted date and time may be stored in association with the device ID, the user terminal ID, the user ID, and the like.

The notification date and time schedule module 140 is connected to the usage date and time prediction module 130 and the notification date and time setting job issuing module 145. The notification date and time schedule module 140 generates a schedule that causes the device 170 to transmit the history of the device 170 before the date and time predicted by the usage date and time prediction module 130. In the specific example, the notification date and time schedule of each device 170 is generated based on the prediction result of the use date and time for each user terminal 190.
Further, when the transmission date and time of the history from the plurality of devices 170 conforms to a predetermined condition, the notification date and time schedule module 140 generates a schedule so as to be different transmission date and time for each of the devices 170. It is also good.
The notification date and time setting job issuing module 145 is connected to the notification date and time schedule module 140 and the message base apparatus 150. The notification date and time setting job issuing module 145 transmits the schedule generated by the notification date and time schedule module 140 to the device 170. In the specific example, in accordance with the schedule generated by the notification date and time schedule module 140, a job for setting the next use date or use pattern for each device 170 is issued.

The device 170 includes a log collection module 175 and a log transmission module 180. The device 170 can communicate with the information processing apparatus 100, collects logs of the device 170, and transmits the log to the information processing apparatus 100.
The log collection module 175 is connected to the log transmission module 180. The log collection module 175 collects the usage status in the device 170.
The log transmission module 180 is connected to the log collection module 175, and is also connected to the message base unit 150 via the intranet 195, the firewall 165, and the center side net 160. The log transmission module 180 transmits the log collected by the log collection module 175 to the log reception module 105 of the information processing apparatus 100.

The user terminal 190 has a browser 185. The user terminal 190 is a personal computer or the like that can communicate with the information processing apparatus 100 and is operated by a user who manages the device 170 or the like.
The browser 185 is connected to the authentication base apparatus 155 via the intranet 195, the firewall 165, and the center side net 160. The browser 185 is a general web browser. The log aggregation service by the information processing apparatus 100 is a service provided on the Web. A user who manages the device 170 accesses the log aggregation service by the information processing apparatus 100 from the web browser 185 on the user terminal 190 in the intranet 195.

FIG. 2 is an explanatory view showing an example of a system configuration using the present embodiment.
The information processing apparatus 100, the message base apparatus 150, and the authentication base apparatus 155 are connected to one another via the center side net 160.
The device 170A, the device 171A, the device 172A, the device 173A, and the user terminal 190A are respectively connected via the intranet 195A. The center side net 160 and the intranet 195 may be wireless, wired, or a combination thereof.
The device 170B, the device 171B, the device 172B, the device 173B, the device 174B, the user terminal 190B, and the user terminal 191B are connected via the intranet 195B.
The information processing apparatus 100, the message base apparatus 150, the authentication base apparatus 155, the device 170A, the device 171A, the device 172A, the device 173A, and the user terminal 190A are connected via the center side network 160, the communication line 290, the firewall 165A, and the intranet 195A. Each connected. The communication line 290 may be wireless, wired, or a combination of these, and may be, for example, the Internet as a communication infrastructure.
The information processing apparatus 100, the message base apparatus 150, the authentication base apparatus 155, the device 170B, the device 171B, the device 172B, the device 173B, the device 174B, the user terminal 190B, the user terminal 191B, the center side net 160, the communication line 290, the fire They are connected via a wall 165B and an intranet 195B.
Also, as described above, the firewall 165 can access the information processing apparatus 100 from the device 170 or the user terminal 190 (such as sending a log), but the information processing apparatus 100 can access the device 170 or the user terminal 190. Access is impossible. However, in the present embodiment, access to the device 170 or the user terminal 190 from the information processing apparatus 100 may be enabled without installing the firewall 165.
The information processing apparatus 100 manages the devices 170 in the tenant for each tenant (for each of the intranet 195A and the intranet 195B). Then, the user terminal 190 in the tenant performs processing in accordance with the request for the log of the device 170 included in the tenant. The function of the information processing apparatus 100 may be realized as a cloud service of tenant management for constructing a multi-tenant.

FIG. 3 is an explanatory view showing an example of the relationship between log transmission and log aggregation request. This is an example in the case of the prior art.
The log transmission 322 or the like from the device 170 to the information processing apparatus 100 is performed periodically (for example, once a day). For example, the user terminal 190 transmits, to the information processing apparatus 100, a log aggregation request 310 for the log. By doing this, when there is a log aggregation request 310, processing for the request (for example, aggregation processing of the number of printed sheets of the managed devices 170 group, etc.) using the log transmitted by the previous day It can be performed. However, eight log transmissions (log transmission 330 to log transmission 344) are performed from the log aggregation request 310A to the log aggregation request 310B.
Since there is a firewall 165 that does not collect the log from the device 170 immediately after the use request is received from the browser 185, the access from the information processing apparatus 100 to the device 170 is optional (use It is difficult at the time of request).

FIG. 4 is an explanatory view showing a processing example according to the present embodiment.
The information processing apparatus 100 predicts the date and time of the next log aggregation request 410 B when the log aggregation request 410 A is received from the log aggregation request 410 multiple times. In accordance with the prediction, log transmission is set to log transmission 424 that precedes (preferably immediately before, for example, the previous day, etc.) the log aggregation request 410B. That is, the device 170 is set to transmit a log from the information processing apparatus 100 on the date and time of log transmission 424. The information processing apparatus 100 sets the setting for the device 170 in the message base apparatus 150, and when there is an access from the device 170, the device 170 performs a schedule (log transmission in the message base apparatus 150). The date and time 424) is taken out and set in the device 170. Then, when the date and time have come, log transmission 424 is performed.
Compared to the example of FIG. 3, the number of log transmissions is reduced.

FIG. 5 is a flowchart showing an example of processing (example of prediction processing) according to the present embodiment. For example, the following processing is performed regularly (for example, once a day (at night), etc.).
In step S502, the hit rate of the prediction result is extracted. Compare the forecasted results with the actual usage requirements. In the specific example, if there is a use request within a predetermined range before the date and time of the prediction result, a hit is made. Otherwise, the hit rate is calculated as an out-of-prediction.
The hit rate of the prediction result is updated at the following timing.
When an access from the browser 185 is received, the following timing may be added. This timing is to determine whether or not there is useless log notification when there is no access from the browser 185.
・ When log notification is received (presence or absence of use between two log receptions)
In step S504, it is determined whether or not hit ratio <threshold value. If hit ratio <threshold value, the process proceeds to step S506. Otherwise, the process ends (step S599). That is, prediction processing is performed on tenants whose hit rate of the prediction result is below the threshold (or without the prediction result).

In step S506, the access date and time is acquired from the access history storage module 125. In the specific example, the access date and time within a predetermined period in the past (for example, several months to about one year) are acquired for each tenant. Also, instead of referring to data of “several months to 1 year” every time, for example, the access date and time of “previous forecast result + last 1 month” may be used. If the same day has been accessed many times, the first time may be used as the use date of the day.
In step S508, the matching rate between the access date and time acquired in step S506 and the usage pattern is calculated. Each usage pattern is predefined. The usage pattern definition includes, for example, an x-day interval, a specific day, a specific day, and a specific day of the last week of the month.

In step S510, a usage pattern is predicted. Use a high usage pattern (or multiple ones) that has a high accuracy rate that exceeds a predetermined threshold. Multiple usage patterns may be adopted. If there is no usage pattern exceeding the threshold, an average usage interval (days) or the like may be adopted.
In step S512, it is determined whether the usage pattern is different from the previous usage pattern. If different, the process proceeds to step S514. Otherwise, the process ends (step S599). That is, if the next log transmission date and time currently set in the device 170 matches the transmission date and time in the predicted usage pattern, it is not necessary to newly transmit the log transmission date and time. Since the transmission date and time in the predicted usage pattern may coincide with the next log transmission date and time even if the hit rate is low, the determination process of step S512 is performed. Of course, the process of step S514 and the subsequent steps may be performed without performing the determination process of step S512.

In step S514, a usage pattern is set in the device. However, as described above, when the information processing apparatus 100 accesses from the device 170 via the message base apparatus 150 instead of directly accessing and setting the device 170, the device 170 is in the message base apparatus 150. Retrieve and set the log communication date of. The log transmission date and time to be set may be before the predicted use request. For example, it may be the day before the usage request.
In step S516, the new usage pattern is stored in the usage date prediction result storage module 135. That is, the prediction result is updated.

FIG. 6 is a flowchart showing an example of processing according to the present embodiment.
The process of the flowchart illustrated in the example of FIG. 6 may be performed after the determination of “Yes” in step S512 illustrated in the example of FIG. 5 (before step S514). This is to avoid concentration of log transmission date and time.
In step S602, the predicted use date and time is counted for each date and time (for example, every day, every hour, every 10 minutes). For example, adjustment may be performed only at the time of the usage prediction result of each tenant. That is, regardless of the day of the log transmission date and time, counting is performed in units of 10 minutes within 24 hours. This is assumed to be the most concentrated case, since the daily cycle differs for each usage pattern. Then, the time is divided into frames every 10 minutes, and when the number of predictions included in each frame exceeds the threshold, the prediction time exceeding the threshold is not exceeded the threshold within the range of 00:00 to the prediction time Adjust by moving to.
The use predicted date and time is assumed to be from midnight (00:00) in order to guarantee that when the user's request for use is made, the logs up to the previous day can be referred to. In addition, about the part of "before the previous day", it is a predetermined value and you may be another value (for example, 12 hours, 1 hour etc.).
In step S604, it is determined whether the count value> the threshold value. If the count value> the threshold value, the process proceeds to step S606. Otherwise, the process ends (step S699). It is determined whether log transmission at that date and time is concentrated.

In step S606, the log transmission date and time of the schedule are dispersed.
For example, in the specific example, it is dispersed in a 10-minute frame as follows. In the same frame (10 minutes), the time of log notification is distributed based on the unique ID of each device 170. For this purpose, the minutes and seconds are determined using the following equation.
a: = hash (unique ID of device 170)% 600
Minutes: = a / 60
Sec: = a% 60
Note that “hash ()” is a hash function, and is a function that returns a positive integer value (0 to 2 ^ 31) which is divided by 10 with respect to the argument value. Also, "/" is division, and "%" is mod calculation (residue calculation, remainder after division).

  An exemplary hardware configuration of the information processing apparatus according to the present embodiment will be described with reference to FIG. The configuration shown in FIG. 7 is configured of, for example, a personal computer (PC) or the like, and shows a hardware configuration example including a data reading unit 717 such as a scanner and a data output unit 718 such as a printer.

  A central processing unit (CPU) 701 includes various modules described in the above embodiments, that is, a log reception module 105, a log aggregation module 115, a browser request reception / response module 120, a use date prediction module 130, a notification date schedule A process according to a computer program in which an execution sequence of each module such as module 140, notification date and time setting job issuing module 145, message base apparatus 150, authentication base apparatus 155, log collection module 175, log transmission module 180, browser 185 is described Is a control unit that executes the

  A ROM (Read Only Memory) 702 stores programs used by the CPU 701, calculation parameters, and the like. A RAM (Random Access Memory) 703 stores a program used in execution of the CPU 701, parameters which appropriately change in the execution, and the like. These are mutually connected by a host bus 704 configured of a CPU bus or the like.

  The host bus 704 is connected to an external bus 706 such as a peripheral component interconnect / interface (PCI) bus via the bridge 705.

  A keyboard 708 and a pointing device 709 such as a mouse are input devices operated by the operator. The display 710 includes a liquid crystal display device or a CRT (Cathode Ray Tube), and displays various information as text and image information.

  An HDD (Hard Disk Drive) 711 incorporates a hard disk (which may be a flash memory or the like) and drives the hard disk to record or reproduce programs and information to be executed by the CPU 701. The hard disk realizes functions as the log storage module 110, the access history storage module 125, the use date and time prediction result storage module 135, and the like. Furthermore, various other data, various computer programs, and the like are stored.

  The drive 712 reads data or a program recorded in a removable recording medium 713 such as a mounted magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, , The bridge 705, and the RAM 703 connected via the host bus 704. The removable recording medium 713 can also be used as a data recording area similar to a hard disk.

  The connection port 714 is a port for connecting the external connection device 715, and has a connection unit such as USB or IEEE 1394. The connection port 714 is connected to the CPU 701 or the like through the interface 707, the external bus 706, the bridge 705, the host bus 704, and the like. A communication unit 716 is connected to the communication line and executes data communication processing with the outside. The data reading unit 717 is, for example, a scanner, and executes a document reading process. The data output unit 718 is, for example, a printer, and executes document data output processing.

  Note that the hardware configuration of the information processing apparatus shown in FIG. 7 shows one configuration example, and the present embodiment is not limited to the configuration shown in FIG. 7, and the modules described in the present embodiment are executed. It may be any possible configuration. For example, some modules may be configured by dedicated hardware (for example, Application Specific Integrated Circuit (ASIC)), and some modules are in an external system and connected by communication lines. Alternatively, a plurality of systems shown in FIG. 7 may be connected to one another by communication lines to cooperate with one another. Also, in particular, in addition to personal computers, portable information communication devices (including mobile phones, smart phones, mobile devices, wearable computers, etc.), home information appliances, robots, copiers, fax machines, fax machines, scanners, printers, multifunction machines (scanners, printers, The present invention may be incorporated in an image processing apparatus having any two or more functions, such as a copying machine and a facsimile.

  Further, in the description of the above-described embodiment, in comparison with predetermined values, those having “more than”, “below”, “greater than”, “less than (less than)” contradict with the combination As long as does not occur, "larger", "smaller (less than)", "more than", and "less than" may be used, respectively.

The program described above may be stored in a recording medium and provided, or the program may be provided by communication means. In that case, for example, the above-described program may be regarded as an invention of “a computer-readable recording medium having a program recorded thereon”.
The “computer-readable recording medium having a program recorded therein” refers to a computer-readable recording medium having a program recorded thereon, which is used for program installation, execution, program distribution, and the like.
The recording medium is, for example, a digital versatile disc (DVD), which is a standard formulated by the DVD Forum, and formulated by “DVD-R, DVD-RW, DVD-RAM, etc.”, DVD + RW. Standard “DVD + R, DVD + RW, etc.”, compact disc (CD), read only memory (CD-ROM), CD recordable (CD-R), CD rewritable (CD-RW), etc., Blu-ray disc (CD-RW) Blu-ray (registered trademark) Disc, magneto-optical disk (MO), flexible disk (FD), magnetic tape, hard disk, read only memory (ROM), electrically erasable and rewritable read only memory (EEPROM (registered trademark) ), Flash memory, random access memory (RAM) , SD (Secure Digital) memory card etc. are included.
The program or a part of the program may be recorded on the recording medium and stored or distributed. In addition, by communication, for example, a wired network used for a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, an intranet, an extranet, etc., or wireless communication Transmission may be performed using a transmission medium such as a network or a combination of these, or may be carried on a carrier wave.
Furthermore, the program may be part of another program, or may be recorded on a recording medium together with a separate program. Also, the program may be divided and recorded on a plurality of recording media. In addition, it may be recorded in any form such as compression or encryption as long as it can be restored.

100 ... information processing apparatus 105 ... log reception module 110 ... log storage module 115 ... log aggregation module 120 ... browser request reception / response module 125 ... access history storage module 130 ... usage date prediction module 135 ... usage date prediction result storage module 140 ... Notification date and time schedule module 145 ... Notification date and time setting job issuing module 150 ... Message base device 155 ... Authentication base device 160 ... Center side network 165 ... Firewall 170 ... Device 175 ... Log collection module 180 ... Log transmission module 185 ... Browser 190 ... User Terminal 195 ... Intranet 290 ... Communication line

Claims (6)

Prediction means for predicting the date and time when the request for the history of the device is made;
Generation means for generating a schedule for causing the device to transmit the history of the device before the date and time predicted by the prediction means;
An information processing apparatus, comprising: transmission means for transmitting the schedule generated by the generation means to the device. The information processing apparatus according to claim 1, wherein the prediction unit performs prediction based on a degree of matching between a date and time when a past request was made and a predetermined type. The generation means generates a schedule so as to have different transmission dates and times for each of the devices when the transmission date and time of the history from a plurality of the devices conforms to a predetermined condition. Or the information processing apparatus as described in 2. If the ratio of the request date as predicted by the prediction means is performed is previously less than determined threshold or less, according to claim 1 or claim, characterized in that performing the processing by the prediction means The information processing apparatus according to claim 3 subordinate to 1 . If the ratio of requests being made according to the date and time predicted by the prediction means is less than or equal to a predetermined threshold value, the prediction means is predetermined as the date and time when the past request was made. The information processing apparatus according to claim 3 , wherein prediction is performed based on a degree of matching with a type . Computer,
Prediction means for predicting the date and time when the request for the history of the device is made;
Generation means for generating a schedule for causing the device to transmit the history of the device before the date and time predicted by the prediction means;
An information processing program for causing a schedule generated by the generation unit to function as a transmission unit that transmits the schedule to the device.

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