JP2004157718A - Order terminal, restaurant system, and charging method for data usage charge - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an order terminal which provides a customer with additional value other than eating and drinking, so that the ability to attract customers is remarkably enhanced, and a profit related to eating and drinking and further other profit can be increased. <P>SOLUTION: A request for downloading predetermined data for a portable electronic terminal 300 is received by the order terminal 2, a request for transmitting the data is transmitted to a data server 201 through a network, and the data is acquired from the data server 201. Then, the acquired data is transmitted by a data communication means from the order terminal 2 to the portable electronic terminal 300. In addition, when the data transmission to the portable electronic terminal 300 is completed, an information providing server 201 as a data server is notified of the completion, making the data server 201 transmit data usage charge related to the data to an accounting device 6. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an order terminal, a restaurant system, and a data usage fee charging method.
[0002]
[Prior art]
In recent years, an order accounting system, which is an order accounting system used to accurately and quickly transmit a customer's order to a cook at a restaurant or the like, has a number of handy terminals individually carried by a clerk of a customer clerk. A predetermined number of kitchen printers installed in a kitchen, a POS (Point of Sales) terminal as an accounting device installed in a checkout counter, and a control station as an order management control device for controlling the entire system. Are provided for communication freely. More specifically, the handy terminal is configured to operate and input at least various information such as customer information and order information using a keyboard, and the kitchen printer converts order data generated according to the various information in a predetermined format. It is designed to print on continuous paper.
[0003]
In such an order system, when a clerk inputs and operates order information and comments of an order requested by a customer using a keyboard of the handy terminal, order data generated according to various information input from the handy terminal is transmitted to the control station. Is transmitted wirelessly. The order data is also transmitted to the kitchen printer. Since the kitchen printer issues a cooking instruction slip according to the transmitted order data, the cook can quickly and reliably cook the ordered food by following the printed content of the cooking instruction slip.
[0004]
By the way, in the deflationary era such as today, restaurants are increasingly required to operate more efficiently, and reduction of labor costs and the like is an urgent issue.
[0005]
Therefore, in recent years, in order to reduce the burden on the clerk, a self-order terminal that is provided at each table and that allows a customer to place an order by himself has been developed (for example, see Patent Document 1).
[0006]
According to the self-order terminal disclosed in Patent Document 1, order data generated according to various information input from the self-order terminal is wirelessly transmitted to the control station. Then, the control station receiving the order data transmits the order data to the kitchen printer and the POS terminal by wire. Since the kitchen printer issues a cooking instruction slip according to the transmitted order data, the cook can quickly and reliably cook the ordered food by following the printed content of the cooking instruction slip. According to such a self-order terminal, since the customer himself places the order, the clerk does not need to go to the customer to listen to the order, so that the clerk's work efficiency can be improved.
[0007]
[Patent Document 1]
JP-A-9-288772
[Problems to be solved by the invention]
As described above, by using a self-order terminal as described in Patent Literature 1, it is possible to improve the work efficiency of the clerk in order processing.
[0009]
However, even when a self-order terminal as described in Patent Document 1 is used, the ability to attract customers has not yet been drastically improved, and there is still room for improvement.
[0010]
The present invention provides an added value other than eating and drinking to the customer, while dramatically improving the ability to attract customers, an order terminal that can also increase non-food eating and drinking in addition to food and beverages, It is an object to provide a restaurant system and a method of charging a data usage fee.
[0011]
[Means for Solving the Problems]
According to the present invention, in an order terminal that allows input of order information relating to an order for a menu item, a data communication means for performing data communication with a portable electronic terminal, and a request for downloading predetermined data to the portable electronic terminal are received. Download request receiving means and, when a request for downloading predetermined data is issued by the download request receiving means, transmitting a transmission request for the data to a data server via a network and obtaining the data from the data server Means, download data transmitting means for transmitting the data obtained by the data obtaining means to the portable electronic terminal via the data communication means, and when data transmission to the portable electronic terminal is completed, Completion notification notifying the data server of completion And means, the.
[0012]
Therefore, when a request to download predetermined data to the portable electronic terminal is received by the order terminal, a request to transmit the data is transmitted to the data server via the network, and the data is acquired from the data server. Then, the obtained data is transmitted from the order terminal to the portable electronic terminal by the data communication means. In addition, when the data transmission to the portable electronic terminal is completed, the data server is notified of the completion. With this, various data (for example, an original standby screen, a ringtone, a game, a coupon, or the like of a store where the terminal is installed) can be transferred to a portable electronic terminal using an order terminal that allows input of order information relating to an order for a menu item. (E.g., a mobile phone, a PHS (Personal Handyphone System), a PDA (Personal Digital Assistants), etc.), and download the data to the portable electronic terminal. Notification to the user.
[0013]
BEST MODE FOR CARRYING OUT THE INVENTION
An embodiment of the present invention will be described with reference to FIGS.
[0014]
FIG. 1 is a system configuration diagram schematically showing an overall configuration of a restaurant system 100. As shown in FIG. 1, a restaurant system 100 is an order accounting system 1 that is an order accounting system used in restaurants such as restaurants, and is connected to the order system 1 via a network N such as the Internet. The content distribution system 200 is configured. The restaurant system 100 is configured to be capable of data communication with the portable electronic terminal 300.
[0015]
The content distribution system 200 is provided in a content provider that produces and supplies information (content) composed of images, music, and the like, and includes an information providing server 201 that holds various types of information and functions as a data server. It is composed of a broadband router 202 that enables communication with the order system 1 via the network N, a communication line 203 that connects the information providing server 201 and the broadband router 202, and the like. The information providing server 201 has a well-known computer configuration, and includes a CPU (Central Processing Unit) that centrally controls each unit, a ROM (Read Only Memory) that stores a control program, and a RAM (Random Access) that functions as a work area of the CPU. A control unit 211 including a memory (Memory) or the like is provided, and the control unit 211 controls various calculations and data transfer. The control unit 211 is connected to a storage device 212 such as an HDD (Hard Disk Drive) that stores various information resources (contents) as data and a control program and functions as a data storage unit. The storage device 212 may be provided inside the information providing server 201, or may be provided outside the information providing server 201.
[0016]
As the portable electronic terminal 300, a mobile phone, a PHS (Personal Handyphone System), a PDA (Personal Digital Assistants), or the like is applied. In any case, the portable electronic terminal 300 of the present embodiment includes an infrared communication I / F (not shown) for transmitting and receiving data by infrared. Since the mobile phone, the PHS, the PDA, and the like are well-known technologies, the description of the structure and functions of the portable electronic terminal 300 is omitted here.
[0017]
Next, the order system 1 and its components will be described in detail. The order system 1 is used in a restaurant such as a restaurant, and as shown in FIG. 1, a plurality of handy terminals 3 individually carried by a clerk and wireless communication between the handy terminals 3 installed on a ceiling or the like. Wireless communication unit 4, a kitchen printer 5 for printing and issuing a cooking instruction slip (not shown) for instructing a cook in the kitchen of an order menu item, and an accounting device installed at a checkout counter. A POS (Point of Sales) terminal 6 and a control station 7 which is an order management control device for controlling the entire system are provided, and the wireless communication unit 4 communicates with the kitchen printer 5 and the POS terminal 6. It is configured by connecting to a control station 7 via a line 8. The number of wireless communication units 4 and the number of kitchen printers 5 are arbitrary. The communication line 8 is also connected to a broadband router 9 that enables communication with the content distribution system 200 via the network N.
[0018]
In addition, the order system 1 includes a desk-side order terminal 2. As will be described later in detail, the tabletop order terminal 2 is a self-order terminal which is an order terminal provided on each table and by which a customer can place an order by himself. The desktop order terminal 2 is capable of wireless communication with the wireless communication unit 4, similarly to the handy terminal 3.
[0019]
Here, the tabletop order terminal 2 will be described in detail. Here, FIG. 2 is a perspective view schematically showing the tabletop order terminal 2, and FIG. 3 is a side view thereof. The housing 10 of the tabletop order terminal 2 has a curved front surface 10c. On the front surface 10c, various operation keys 11 and an LCD (Liquid Crystal Display: liquid crystal display) for displaying order contents and amount are displayed. 12 are provided. In the case 10 of the tabletop order terminal 2, the bottom surface 10a and the back surface 10b placed on the table form a substantially right angle. Further, on the upper part of the housing 10, a printed material listing menu items in a visually recognizable form is inserted and held detachably by inserting a menu table M formed in a sheet of paper or plastic. A groove-shaped slit S, which is a menu table holding portion for performing the operation, is formed. In addition, an infrared communication I / F 37 for transmitting and receiving data to and from the portable electronic terminal 300 by infrared is provided on the front surface 10c of the desk-side order terminal 2.
[0020]
Here, various operation keys 11 arranged on the front surface 10c of the housing 10 of the desk-side order terminal 2 will be described with reference to FIG. As the operation keys 11, a ten key 11a for inputting numbers from "0" to "9", a clear key 11b for clearing the numbers input by the ten keys 11a, and a part number registration by inputting numbers from the ten keys 11a A "number order" key 11c for declaring an order, a "call clerk" key 11d for calling a clerk, a "fee confirmation" key 11e for confirming the current charge, and confirming the menu item ordered at the present time. An order confirmation key 11f and five types of direct keys 11g, which are preset keys in which information relating to recommended menu items and information relating to predetermined items are preset, are provided.
[0021]
Note that five direct keys 11g of the desk-side order terminal 2 of the present embodiment are provided, and five types of menu items and predetermined items printed on the menu table M inserted and inserted into the slit S are provided. Corresponding. The number of direct keys 11g is not limited to this. The direct key 11g is disposed near the slit S into which the menu table M is inserted. More specifically, in a state where the menu table M is held in the slit S, the direct key 11g is located close to a menu item or a predetermined item displayed in the menu table M. This is to clarify the association between the five types of menu items or predetermined items printed on the menu table M inserted into the slit S and the five direct keys 11g. By clarifying the correspondence between the five types of menu items or predetermined items printed on the menu table M inserted into the slit S and the five direct keys 11g in this manner, the recommended menu items can be selected. When printed on the menu table M, a great sales promotion effect can be expected, and the occurrence of an order error can be reliably prevented, and the work efficiency of the clerk can be dramatically improved.
[0022]
Here, the menu table M stored in the table order terminal 2 will be described with reference to FIG. The menu table M is mainly composed of printed matter formed in a sheet shape from paper or plastic. Further, a wireless tag 30 which is a kind of data carrier is provided below the menu table M. The wireless tag 30 includes a coil antenna 31 and an IC chip 32 functioning as a storage unit for storing various data. By generating an induced electromotive force in the coil antenna 31, data can be transmitted / received to / from the IC chip 32. Configuration. The IC chip 32 stores identification numbers for identifying five types of menu items and predetermined items printed on the menu table M. Although the coil antenna 31 and the IC chip 32 are shown in FIG. 5 for explanation, the structure is not actually visible from the outside.
[0023]
Then, inside the slit S of the tabletop order terminal 2, when the menu table M is correctly inserted into the slit S (when it is attached), the position facing the wireless tag 30 of the menu table M is: A wireless tag reader / writer 35 (see FIG. 3) for writing and reading data recorded on the IC chip 32 of the wireless tag 30 by electromagnetic induction is provided.
[0024]
The electrical connection of each unit built in the desktop order terminal 2 will be described with reference to FIG. As shown in FIG. 6, the desk-side order terminal 2 is provided with a Microcomputer (hereinafter, referred to as a microcomputer) 15, and the microcomputer 15 drives and controls each unit. The microcomputer 15 includes, via a bus line 17, a ROM (Read Only Memory) 18 that previously stores fixed data such as a control program for operating the microcomputer 15 in a CPU (Central Processing Unit) 16 that centrally controls each unit. A random access memory (RAM) 19, which functions as a work area for storing various data in a rewritable manner, is connected and configured. The ROM 18 also stores a product master file (not shown) that stores and holds the menu item names of various menu items and the price of the menu item for each menu item code, and a menu preset table PT.
[0025]
Here, FIG. 7 is an explanatory diagram showing the data configuration of the menu preset table PT. As shown in FIG. 7, the menu preset table PT associates five types of menu items printed on the menu table M and display items r, which are predetermined items, with the direct key 11g based on the identification number q. It is. Note that, in the menu preset table PT, A to E attached to each display item r indicate A to E of the direct key 11g. In FIG. 7, the display item r is described as a menu item name or a content name (standby screen, ringtone, game, coupon, etc.) for the sake of explanation. However, in the case of a menu item name, a menu item code, In the case of a content name, a URL (Uniform Resource locator) is stored.
[0026]
Various keys 11 are connected to such a microcomputer 15 via a key input circuit 20, and an LCD 12 is connected via a display control unit 21. The microcomputer 15 is driven and controlled. In addition, the tabletop order terminal 2 is provided with a wireless communication I / F 22 for performing wireless communication with the wireless communication unit 4, and is connected to the microcomputer 15 via the bus line 17. Thereby, the desktop order terminal 2 can transmit and receive data to and from the control station 7.
[0027]
Further, the above-mentioned infrared communication I / F 37 is also connected to the microcomputer 15 via the bus line 17 and is driven and controlled by the microcomputer 15. Under the control of the microcomputer 15, data transmission and reception with the portable electronic terminal 300 are enabled. Here, a data communication unit for performing data communication with the portable electronic terminal 300 is realized.
[0028]
Further, the above-described wireless tag reader / writer 35 is also connected to the microcomputer 15 via the input / output control unit 36, and is driven and controlled by the microcomputer 15. The wireless tag reader / writer 35 includes a coil-shaped reader / writer antenna (not shown) for a wireless tag, and is configured to generate a magnetic field when energized. When the wireless tag 30 in the menu table M approaches the magnetic field generated by the reader / writer antenna for the wireless tag, an induced electromotive force is generated in the coil antenna 31 of the wireless tag 30 and the IC chip of the wireless tag 30 is generated. The data stored in the wireless tag 32 is transmitted to and read from the reader antenna for wireless tag, or the data is transmitted from the reader / writer antenna for wireless tag to the IC chip 32 of the wireless tag 30 and written. .
[0029]
Therefore, in the table-top order terminal 2, the identification number q stored in the wireless tag 30 of the menu table M inserted into the slit S of the table-top order terminal 2 is read and acquired by the wireless tag reader / writer 35, so that the identification is performed. The display item (menu item code, URL) r corresponding to the number q is associated with each of the direct keys 11g A to E. As a result, the direct key 11g is associated with five types of menu items or predetermined items printed on the menu table M inserted into the slit S.
[0030]
When such a direct key 11g is operated, a menu item code corresponding to a menu item preset in a predetermined key of the operated direct key 11g is transmitted to the control station 7, or The information resource (content) of the information providing server 201 of the content distribution system 200 is specified based on the URL corresponding to a predetermined item preset in the operated direct key 11g in advance.
[0031]
Subsequently, the structure of the handy terminal 3 and the control station 7 that constitute the order system 1 will be briefly described. Note that the structure and function of the wireless communication unit 4, the kitchen printer 5, and the POS terminal 6 that make up the order system 1 are not different from those of the related art, and thus the description thereof is omitted.
[0032]
First, the handy terminal 3 will be described. Here, FIG. 8 is a block diagram showing the electrical connection of each part built in the handy terminal 3. As shown in FIGS. 1 and 8, the handy terminal 3 is provided with a keyboard 51 provided with various operation keys, and a display unit 50 which is an LCD for displaying the details of the order and the amount of money. Although not specifically shown, the operation keys provided on the keyboard 51 include a numeric keypad for inputting numbers from “0” to “9”, and a menu in which menu items are preset in order to specify a desired menu item. Keys are included.
[0033]
As shown in FIG. 8, the handy terminal 3 is provided with a Microcomputer (hereinafter, referred to as a microcomputer) 52, and the microcomputer 52 drives and controls each unit. The microcomputer 52 functions as a ROM 55 for previously storing fixed data such as a control program for operating the CPU 53 via a bus line 54 to a CPU 53 for centrally controlling each unit and a work area for storing various data in a rewritable manner. The RAM 56 is connected to and configured. The keyboard 51 is connected to such a microcomputer 52 via a keyboard input circuit 57, and the display unit 50 is connected via a display control unit 58. The handy terminal 3 is provided with a wireless communication device 59 for performing wireless communication with the wireless communication unit 4, and is connected to the microcomputer 52 via the bus line 54.
[0034]
Next, the control station 7 will be described. Here, FIG. 9 is a block diagram showing the electrical connection of each part built in the control station 7. As shown in FIGS. 1 and 9, the control station 7 is provided with a keyboard 40 on which various operation keys are arranged, and a display unit 41 which is an LCD. Although not particularly shown, the operation keys arranged on the keyboard 40 include numeric keys for inputting numbers from “0” to “9”.
[0035]
As shown in FIG. 9, the control station 7 is provided with a Microcomputer (hereinafter, referred to as a microcomputer) 42, and the microcomputer 42 drives and controls each unit. The microcomputer 42 functions as a ROM 45 for previously storing fixed data such as a control program for operating the CPU 43 and a work area for rewritably storing various data via a bus line 44 to a CPU 43 for centrally controlling each unit. The RAM 46 is configured to be connected. The keyboard 40 is connected to such a microcomputer 42 via a keyboard input circuit 47, and the display unit 41 is connected via a display control unit 48. The control station 7 includes a line communication device 49 for communicating with each device via the communication line 8, and is connected to the microcomputer 42 via the bus line 44.
[0036]
In the RAM 46 of the control station 7, a customer order information file F for storing order data (order information) is provided. As shown in FIG. 10, the customer order information file F stores, for each slip number h, the number i, the terminal number j, the order menu item k, the order quantity 1, the order time m, the person in charge n, and the like. . The contents stored in the customer order information file F are held until the accounting process for the corresponding slip number is completed by the POS terminal 6.
[0037]
In addition, a terminal designation table T is provided in the RAM 46 of the control station 7. As shown in FIG. 11, the terminal designation table T is a table in which a terminal number o assigned to each tabletop order terminal 2 is associated with a table number p previously assigned to each table provided with the tabletop order terminal 2. It is.
[0038]
Next, the operation of the order system 1 will be described with reference to FIG.
[0039]
In a restaurant using such an order system 1, when a customer enters the store, a clerk of the customer clerk performs a store entry process by operating keys on the keyboard 51 of the handy terminal 3. In the store entry process, first, a table clerk provided to the table that guides the customer and a table order provided in the table are operated by the clerk of the customer clerk operating the numeric keypad of the keyboard 51 of the handy terminal 3. The terminal number previously assigned to the terminal 2 (when the customer uses a plurality of tables for a large number of persons, the predetermined desk order terminal 2) is associated with the terminal designation table T as terminal designation information. Entered for. As described above, only the desktop order terminal 2 having the terminal number associated with the table number in the terminal designation table T can be used.
[0040]
In addition, as entry processing, customer information such as the number of customers and table numbers and information of the person in charge are input by the key operation of the ten keys of the keyboard 51 of the handy terminal 3 by the clerk of the customer clerk.
[0041]
The customer information and the terminal designation information (table number, terminal number), which are various types of information relating to the customer entering the store, which are input as the store entry process, are transmitted to the control station 7 via the wireless communication unit 4. In the control station 7, the terminal designation information (table number, terminal number) is stored in the terminal designation table T, and the customer information is stored in the customer order information file F as a part of the order data (order information).
[0042]
Note that the store entry process is not limited to the input from the handy terminal 3, but may be performed by input from the kitchen printer 5, the POS terminal 6, the control station 7, and the like.
[0043]
When the customer clerk finishes the store entry process, the customer guided to the predetermined table by the customer clerk uses the tabletop order terminal 2 provided on the table and becomes available, as described above. The user himself places an order by operating the operation keys 11 of the desktop order terminal 2. Here, information (menu item name, price and quantity of the menu item) relating to the menu item input by the key operation of the operation key 11 of the table order terminal 2 is associated with the terminal number of the table order terminal 2. The order data (order information).
[0044]
On the other hand, as for the order of a customer unfamiliar with the operation of the tabletop order terminal 2, the customer clerk verifies the order given by the customer verbally while looking at the handed out menu table on the keyboard of the handy terminal 3. The input is made by operating the menu key or numeric keypad 51.
[0045]
If the customer wants to cancel the order by using the tabletop order terminal 2, the customer clerk cancels the order by operating the keys on the keyboard 51 of the handy terminal 3, as before.
[0046]
That is, the desktop order terminal 2 which is a self-order terminal is permitted to transmit order data (order information) to the control station 7 after the end of the store entrance process allowing input of various types of information relating to customer entrance. As a result, the store clerk uses the handy terminal 3 or the like, so that the customer can use the tabletop order terminal 2 without performing the storefront processing. Can be used properly, and the desktop order terminal 2 and the handy terminal 3 can coexist, so that the quality of service in the self-order where the customer places an order by himself can be improved.
[0047]
The order content thus input is transmitted to the control station 7 via the wireless communication unit 4. Then, the control station 7 stores the order details in the customer order information file F as a part of the order data (order information) in association with the customer information. Further, the customer information and the order content are transmitted to the kitchen printer 5. In the kitchen printer 5, a cooking instruction slip is issued according to the transmitted order contents. With the cooking instruction slip issued by such a kitchen printer 5, the ordered food is notified to the cook in the kitchen.
[0048]
By the way, when there is an order from the desk order terminal 2, the control station 7 searches the terminal designation table T according to the terminal number of the desk order terminal 2 included in the order data (order information). Only when the table number is associated with the terminal number, the order from the desk order terminal 2 is accepted. That is, for example, in the case where each table is provided with one table ordering terminal 2 and when a set of customers is guided to three tables, two table ordering terminals 2 are invalidated and one table ordering terminal 2 is invalidated. It is possible to make only the terminal 2 valid.
[0049]
When the cooking for all the orders is completed and the meal is completed, the customer receives the accounting processing at the POS terminal 6. In this case, the customer brings the check sheet with the table number or the like to the checkout counter. When the cashier of the checkout counter is presented with the bill, the cashier operates the POS terminal 6 to inquire the control station 7 to acquire the billing data. Then, the cashier of the checkout counter operates the POS terminal 6 according to the acquired accounting data to execute the accounting process. When the accounting process is completed, the order data (order information) stored in the customer order information file F of the control station 7 and the contents of the terminal designation table T are cleared.
[0050]
In the order system 1 of the present embodiment, a bill for accounting processing is not issued, and an accounting tag with a table number or the like is presented to the cashier of the checkout counter. As described above, by operating the "charge confirmation" key 11e of the desk order terminal 2, the charge data (invoice amount and amount per person) at the present time can be viewed, and the "order confirmation" of the desk order terminal 2 can be viewed. By operating the "" key 11f, the menu item ordered at the present time can be viewed.
[0051]
In such a configuration, among the functions exhibited by the restaurant system 100 according to the present embodiment, various units of the order system 1 and various units of the content distribution system 200 that configure the restaurant system 100 perform various units according to the control program. Characteristic functions realized by computer control will be described below.
[0052]
Here, content download, which is a function to be exhibited when the menu table M inserted into the slit S of the tabletop order terminal 2 is for amusement (for example, in FIG. 7, the identification number r is “99”). The processing will be described with reference to FIG.
[0053]
As shown in FIG. 13, when the order data (order information) is transmitted from the desk order terminal 2 (and the handy terminal 3 is also possible) to the control station 7 (order information transmission), the desk station order terminal 2 is transmitted from the control station 7. Is transmitted to the information providing server 201 in response to the request (content request permission). Thereby, transmission of the content request to the information providing server 201 is permitted.
[0054]
When the menu table M inserted into the slit S of the desktop order terminal 2 to which the transmission of the content request to the information providing server 201 is permitted is for amusement, the direct key 11g of the desktop order terminal 2 is When operated (download request receiving means), the desktop order terminal 2 sends the information providing server 201 of the content distribution system 200 to the information providing server 201 an information resource (for example, based on a URL preset in a predetermined key of the direct key 11g). , A standby screen, a ringtone, a game, a coupon, etc.) (content request).
[0055]
When the information providing server 201 of the content distribution system 200 receives the URL from the desktop ordering terminal 2 (data transmission request receiving means), the information providing server 201 provides the information resource that has specified the information resource based on the URL from the desktop ordering terminal 2 The data is transmitted from the server 201 to the desktop order terminal 2 (data transmission means) and stored in the desktop order terminal 2 (content acquisition: data acquisition means).
[0056]
The desktop order terminal 2 having acquired the information resources from the information providing server 201 in this way transmits the information resources to the portable electronic terminal 300 by infrared communication (download data transmission means), and transmits the information to the portable electronic terminal 300. Download resources (content download). In this case, since the infrared rays are directional and the communication distance is short, the customer who receives the information needs to place the infrared communication I / F (not shown) of the portable electronic terminal 300 on the front face 10c of the desk-side order terminal 2. What is necessary is just to stand by near the provided infrared communication I / F 37.
[0057]
When the download of the information resources to the portable electronic terminal 300 is completed, the desktop order terminal 2 transmits a response signal to the information providing server 201 indicating that the download of the information resources to the portable electronic terminal 300 is completed ( Download completion notification: completion notification means).
[0058]
When the information providing server 201 receives a response signal indicating that the download of the information resource to the portable electronic terminal 300 has been completed from the desktop order terminal 2, the information resource downloaded to the portable electronic terminal 300 is transmitted to the control station 7. And billing (content billing).
[0059]
Here, FIG. 14 is an explanatory diagram showing an example of a screen when a key is input from the “order confirmation” key. When there is a key input from the "confirm order" key 11f, the order menu data which is the menu item ordered at the present time is obtained from the control station 7, and the order menu data is stored at a predetermined position on the LCD 12 as shown in FIG. (Menu item name, quantity and amount) e is displayed. The order menu data, which is the menu item ordered at the present time, is generated in the control station 7 based on various data stored in the customer order information file F (see FIG. 9) of the control station 7. This order menu data (menu item name, quantity and amount) e is displayed for about 10 seconds and then cleared. If there are four or more types of order menu items, the order menu data (menu item name, quantity and amount) e can be scroll-displayed by continuous operation of the “order confirmation” key 11f. As shown in FIG. 14, the order menu data includes not only menu items related to eating and drinking but also information resources (ringtones in FIG. 14) downloaded to the portable electronic terminal 300.
[0060]
Therefore, the POS terminal 6 inquires of the control station 7 about the accounting data (accounting data inquiry), and the accounting data transmitted from the control station 7 to the POS terminal 6 is the sum of the food and drink and the content usage fee. (Transmission of accounting data: Data usage fee transmission means).
[0061]
In the present embodiment, the transmission of the content request to the information providing server 201 is permitted only by transmitting the order data (order information) from the desktop order terminal 2 (the handy terminal 3 is also possible) to the control station 7. However, it is also possible to add further conditions. For example, the transmission of the content request to the information providing server 201 is permitted only when the amount of the order exceeds a predetermined amount, or the transmission of the content request to the information providing server 201 is permitted only when the specific menu is ordered. You may do it.
[0062]
As described above, in the present embodiment, a request for downloading predetermined data to the portable electronic terminal 300 is received by the desktop ordering terminal 2, and the request for transmitting the data is transmitted to the information providing server 201 which is a data server via the network N. And the data is obtained from the information providing server 201 which is a data server. Then, the acquired data is transmitted from the desktop ordering terminal 2 to the portable electronic terminal 300 by infrared communication. In addition, when the transmission of the data to the portable electronic terminal 300 is completed, the completion is notified to the information providing server 201 which is a data server. Thus, various data (for example, an original standby screen of a store where the terminal is installed, ringtones, games, coupons, etc.) can be transferred to the portable order terminal 2 using the table order terminal 2 that allows input of order information related to ordering of menu items. Since it is possible to transmit to the electronic terminal 300 (for example, a mobile phone, a PHS, a PDA, etc.) and download it, it is possible to provide the customer with added value other than eating and drinking, and to dramatically increase the ability to attract customers. Can be improved. In addition, the fact that the data download to the portable electronic terminal 300 has been completed can be notified to the information providing server 201, which is a data server, so that the information providing server 201 reduces the data usage fee for the data. If transmission is made to the POS terminal 6, which is an accounting device, it becomes possible to perform accounting based on order information and data usage charges during accounting processing. By making a request, the collection is facilitated, and it is possible to increase profits other than eating and drinking in addition to profits related to eating and drinking.
[0063]
【The invention's effect】
Advantageous Effects of Invention According to the present invention, by providing customers with added value other than eating and drinking, it is possible to dramatically improve the ability to attract customers and to increase profits other than eating and drinking in addition to profits related to eating and drinking.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram schematically showing an overall configuration of a restaurant system according to an embodiment of the present invention.
FIG. 2 is a perspective view schematically showing a tabletop order terminal.
FIG. 3 is a side view thereof.
FIG. 4 is a front view showing various operation keys.
FIG. 5 is a perspective view schematically showing a menu table.
FIG. 6 is a block diagram showing an electrical connection of each unit built in the tabletop order terminal.
FIG. 7 is an explanatory diagram showing a data configuration of a menu preset table.
FIG. 8 is a block diagram showing an electrical connection of each unit built in the handy terminal.
FIG. 9 is a block diagram showing an electrical connection of each unit built in the control station.
FIG. 10 is an explanatory diagram showing a data structure of a customer order information file.
FIG. 11 is an explanatory diagram showing a data configuration of a terminal designation table.
FIG. 12 is an explanatory diagram showing a flow of operation of the order system.
FIG. 13 is an explanatory diagram showing a procedure of a content download process.
FIG. 14 is an explanatory diagram illustrating an example of a screen when a key is input from an “order confirmation” key.
[Explanation of symbols]
2 Order terminal, 6 Accounting device, 7 Order management control device, 100 Restaurant system, 201 Data server, 212 Data storage means, 300 Portable electronic terminal, N Network

Claims (3)

In an order terminal that allows input of order information pertaining to an order for a menu item,
Data communication means for performing data communication with the portable electronic terminal;
Download request receiving means for receiving a request to download predetermined data to the portable electronic terminal;
When a request for downloading predetermined data is issued by the download request receiving unit, a data acquisition unit that transmits a transmission request for the data to a data server via a network, and acquires the data from the data server;
Download data transmitting means for transmitting the data obtained by the data obtaining means to the portable electronic terminal via the data communication means;
When the transmission of the data to the portable electronic terminal is completed, a completion notification unit that notifies the data server of the completion,
An order terminal, comprising: An order management control device that manages order information pertaining to an order for a menu item;
The order terminal according to claim 1, wherein input of order information relating to the order of the menu item is permitted, and the input order information is transmitted to the order management control device.
A data storage unit for storing data; a data transmission request receiving unit for receiving a transmission request for predetermined data from the order terminal; and a data transmission for transmitting data received by the data transmission request reception unit to the order terminal. Means, and a data usage fee transmission unit for transmitting a data usage fee for the data to the order management control device when receiving a notification that transmission of data to the portable electronic terminal is completed from the order terminal. A data server having a network connection to the order terminal, comprising:
An accounting device for performing accounting based on order information and data usage fee stored in the order management control device;
A restaurant system comprising: In a method of charging a data usage fee for providing data to a portable electronic terminal,
Transmitting order information relating to the order of the menu item input from the order terminal to the order management control device;
Receiving a request to download predetermined data to the portable electronic terminal at an order terminal that allows input of order information relating to an order for a menu item;
When there is a download request of predetermined data, transmitting a transmission request of the data from the order terminal to a data server through a network, and acquiring the data from the data server at the order terminal;
Transmitting the data obtained from the data server from the order terminal to the portable electronic terminal;
When the transmission of the data to the portable electronic terminal is completed, a step of notifying the data server of the completion,
The data server receiving the notification that the transmission of data to the portable electronic terminal is completed from the order terminal, transmitting a data usage fee for the data to the order management control device,
Performing an accounting process with an accounting device based on the order information and the data usage fee stored in the order management control device;
A method for charging a data usage fee, comprising:

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