JP2002068622A - Elevator emergency contact device - Google Patents

Abstract

(57) [Summary] [Problem] To provide an elevator emergency communication device that enables a physically handicapped person with language and hearing impairments to communicate with an external agent from inside a car in an emergency and to reduce installation costs. A display plate (6) for displaying an address of a Web site for contacting a monitoring center and a display plate (7) for displaying a code for recognizing an elevator are provided in a car (1). With this, a physically handicapped person with language and hearing disabilities looks at the display plate 6 of the contact information, accesses the Web site address from within the car 1 via a mobile phone or the like, and informs the administrator of the monitoring center of the situation. hand,
A code or the like displayed on the display plate 7 for recognizing the elevator can be communicated.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an emergency communication device for an elevator, and more particularly to an emergency communication device suitable for an elevator for a physically handicapped person who has difficulty in speech and hearing.

[0002]

2. Description of the Related Art Conventionally, as described in, for example, Japanese Patent Application Laid-Open No. 3-293275, when a signal indicating an abnormality is transmitted from a car and received by a monitoring center or the like, a person in charge of the monitoring center or the like receives the signal. An elevator emergency contact device has been proposed in which passengers in a car communicate with emergency personnel such as a monitoring center by making a voice response such as "What happened?"

However, in such a conventional emergency communication device, when a physically handicapped person with speech and hearing impairments is trapped in the car, the disabled person in the car hears and speaks. It is difficult to communicate with personnel such as surveillance centers because they cannot do so.
Therefore, as one means for solving such a problem in the related art, for example, as described in JP-A-10-236745 and JP-A-11-139708, a display is provided in a car and this display is provided. A message such as "What's wrong? Press a specific button if something goes wrong." Is displayed, and a disabled person in the car presses a specific button corresponding to this message, and a staff member at a monitoring center or the like displays the message. There has also been proposed a communication system for communication with the user.

[0004]

However, in the above-mentioned prior art, a physically handicapped person who has difficulty in hearing and speaking has a display installed in a car to use an emergency communication device, and a monitoring center. It is necessary to provide a communication system for communication between the manager and the passengers in the car, so that there is a problem that the installation cost is high and the installation cannot be easily performed.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned situation in the prior art, and has as its object that when a malfunction occurs in an elevator, a physically handicapped person in a car having difficulty in hearing and speaking in the outside can take an external device. It is an object of the present invention to provide an elevator emergency communication device which can communicate with a staff member and can reduce installation costs.

[0006]

In order to achieve the above object, the invention according to claim 1 of the present invention comprises a car that moves up and down between a plurality of floors, and an emergency person from inside the car can use the car. An emergency communication device for an elevator that communicates, comprising: an address display for displaying an address on the Internet for contacting the outside in the car; and a code display for displaying a code for recognizing the elevator. Configuration.

In the invention according to the first aspect of the present invention, when an abnormality occurs in the elevator, a physically handicapped person in a car having difficulty in hearing and speaking in a car looks at a contact address display. By accessing an address on the Internet using a display function such as a mobile phone, a code for recognizing the elevator displayed on a code display body to an external staff, for example, an administrator of a monitoring center, Status, etc. can be notified.
In addition, the above-mentioned language and hearing impaired people with physical disabilities can use the mobile phone or other display function to contact them, so that special indicators can be newly installed in the car, or the surveillance center manager and the supervisor Since it is not necessary to provide a communication system for communication with the passengers, the installation cost can be reduced.

The invention according to claim 2 of the present invention provides:
In the invention according to claim 1, the address on the Internet is constituted by an E-mail address.

In the invention according to the second aspect of the present invention, a physically handicapped person in a car having difficulty in hearing and speaking can use an e-mail using a display function such as a mobile phone.
By accessing this address, the administrator of the monitoring center can be contacted.

The invention according to claim 3 of the present invention provides:
In the invention according to claim 1, the address on the Internet is constituted by an address of a Web site.

In the invention according to the third aspect of the present invention, a physically handicapped person in a car having difficulty in hearing and speaking a language accesses a Web site address using a display function such as a mobile phone. By doing so, it is possible to contact the administrator of the monitoring center.

[0012]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a perspective view of an elevator car equipped with an emergency communication device according to an embodiment of the present invention.
Between the mobile phone in the car and the monitoring center
FIG. 3 is a block diagram illustrating a state when an emergency call is made using a site, FIG. 3 is a diagram illustrating an example of a display sentence displaying an Internet address, FIG. 4 is a diagram illustrating an example of a code for recognizing an elevator, FIG. Is a diagram showing a first example of the screen configuration of the website, FIG. 6 is a diagram showing a second example of the screen configuration of the website, and FIG. 7 is a third example of the screen configuration of the website.
FIG. 8 is a diagram showing another example of a code for recognizing an elevator, and FIG. 9 is a process when a passenger in a car and an administrator of a monitoring center perform emergency contact using a Web site. This is a flowchart showing the procedure.

In FIG. 1, reference numeral 1 denotes an elevator car, and a plurality of destination floor registration buttons 3, a door open button 4, and a door close button 5 are arranged on an operation panel 2 provided in the elevator car 1. ing.

In the emergency communication device according to the present embodiment,
For example, display plates 6 and 7 are provided on the operation panel 2 as an address display body and a code display body, respectively, and a mobile phone 8 in the car 1 is connected to a monitoring center 10 via the Internet 9 as shown in FIG. PC 11
Can be connected to As shown in FIG. 3, the display plate 6 is provided with a display text 12 indicating the address of the Web site of the monitoring center 10 as the address of the Internet 9, and the other display plates 7 are used to recognize the elevator. Maintenance code, for example, "ABCD
A display sentence 13 indicating "EFGHI" is attached. The car 1 is provided with an interphone (not shown), and a healthy person can use this interphone to contact a staff member of the monitoring center 10, that is, a manager or a maintenance person.

In the emergency communication device according to the present embodiment, the passengers in the car 1 and the manager of the monitoring center 10 make an emergency communication according to the processing procedure shown in FIG. That is, when an abnormality occurs in the elevator in step S1 and the car 1 stops in step S2, the passenger in the car 1 monitors the display plate 6 and monitors the display plate 6 via the Internet 9 in step S3. Access the Web site of the center 10. Accompanying this, the personal computer 1 of the monitoring center 10 is performed in step S4.
Inquiry information is transmitted from 1 to the mobile phone 8 in the car 1, and an inquiry screen shown in FIG. 5 is displayed on the mobile phone 8, so that the passengers in the car 1 can enter predetermined items such as the maintenance number. Fill out and send it to the website of the monitoring center 10. At this time, the inquiry screen of FIG. 5 includes an input unit 14 for inputting an elevator maintenance number, another input unit 15 for inputting the presence / absence of passenger injury and the door open / close state of the car 1,
Further, a transmission button 16 for transmitting information input in the screen to the Web site of the monitoring center 10 is displayed.

Next, when the above information is received by the monitoring center 10 in step S5, the location of the elevator is checked from the maintenance number input to the input unit 14 in FIG. You. As shown in FIG. 6, the notification screen includes a maintenance number, a building name,
A display unit 17 showing information such as an address, a telephone number, a FAX number, an estimated arrival time until an attendant arrives at the site, whether or not a passenger is injured, and an open / closed state of the car 1 door, and a passenger of the car 1 An input unit 18 for inputting a message to be conveyed;
A confirmation button 19 to be pressed when the administrator of the monitoring center 10 has finished checking the information on the report screen is displayed.

In step S7, the monitoring center 10
The manager of the office confirms the information on the notification screen and dispatches a staff member to the site to deal with the abnormality of the elevator.
For example, when the user inputs the message "The staff is on the way. Please arrive in about 10 minutes, please wait" and presses the confirm button 19 as input 8 in the input section 18 in FIG. The information is updated, and the screen of the website accessed by the passenger in the car 1 is updated as shown in FIG. Along with this, as a step S9, the display screen of the mobile phone 8 displays "The clerk is on the way. Please wait for about 10 minutes."
Message is displayed. As a result, the passengers in the car 1 and the surveillance center 1 can be used in the event of an emergency stop of the elevator.
The emergency communication using the Web site between the 0 administrators is ended.

In the present embodiment configured as described above, when an abnormality occurs in the car 1, the physically handicapped person in the car 1 who has difficulty in hearing and speaking is managed by the monitoring center 10 via the Web site. Can be contacted. In addition, since the above-mentioned disabled person can contact using the display function of the mobile phone 8,
A special display device is newly installed in the car 1, and a communication between the manager of the monitoring center 10 and the passengers in the car 1 is performed.
Since there is no need to provide a communication system for taking the installation, the installation cost can be reduced.

In the above embodiment, the operation panel 2
The display plates 6 and 7 are provided as an address display body and a code display body, respectively. However, instead of these display plates 6 and 7, a display sticker displaying the address of the Web site of the monitoring center 10 and the elevator are provided. Another display sticker indicating the maintenance number can be provided as a code for recognition. In addition, car 1
If a display unit (not shown) is already installed, the address of the website of the monitoring center 10 and a code for recognizing the elevator may be displayed on the display unit.

Further, in the above-described embodiment, the elevator maintenance number shown in FIG. 4 is used as a code for recognizing the elevator. However, instead of this maintenance number, an elevator manufacturing number as shown in FIG. 8 is used. The number 20, for example, "123456789" can also be used.

Further, in the above embodiment, the emergency call is made from the mobile phone 8 in the car 1, but a PHS or the like may be used instead of the mobile phone 8.

FIG. 10 is a perspective view of an elevator car provided with an emergency communication device according to another embodiment of the present invention.
FIG. 11 is a block diagram for explaining a state in which emergency communication is performed between the mobile phone in the car and the monitoring center using the E-mail site, and FIG. 12 is a diagram illustrating passengers in the car and an administrator of the monitoring center. FIG. 13 is a flowchart showing a processing procedure when making an emergency call using an E-mail site, and FIG. 13 is an explanatory diagram showing an address display provided in the embodiment of FIG. In FIGS. 10 to 13, the same components as those shown in FIGS. 1 to 9 described above are denoted by the same reference numerals.

The emergency communication device of this embodiment shown in FIGS. 10 to 13 displays an E-mail address as an Internet address as the address display 21 in comparison with the above-described emergency communication device shown in FIGS. The one with the display text 22 is used, and the difference is that emergency communication is performed using E-mail, and the other configuration is basically the same.

In the emergency communication device according to the present embodiment, the passengers in the car 1 and the manager of the monitoring center 10 make an emergency communication according to the processing procedure shown in FIG. That is, in step S10, an abnormality occurs in the elevator, and the passenger in the car 1 looks at the address display 21 and accesses the E-mail address of the monitoring center 10 via the Internet 9 using the mobile phone 8. Accordingly, the monitoring center 10 is executed in step S11.
When a message such as "Are you injured? Please contact the elevator maintenance number" is input to the personal computer 11 and the mobile phone 8 is returned, this message is displayed on the mobile phone 8. Next, in step S12, the passenger in the car 1 enters predetermined items such as a maintenance number while viewing the display on the display plate 7 in FIG.
Send to the mail address.

Next, when the above-mentioned predetermined items are received by the monitoring center 10 in step S13, the location of the elevator and the like are searched from the maintenance number and displayed on the personal computer 11, and in step S14, "the staff is heading now". A message to the effect is input and transmitted to the mobile phone 8 in the car 1 by E-mail, and a manager of the monitoring center 10 dispatches a clerk to the site to respond to an elevator abnormality. Thus, when the elevator stops in an emergency, the passengers in the car 1 and the manager of the monitoring center 10 communicate with each other by E-m.
End the emergency communication using aile.

In this embodiment as well, when a malfunction occurs in the car 1, a physically handicapped person with speech and hearing impairment contacts an administrator such as the monitoring center 10 via E-mail. it can. Also, since the above-mentioned physically handicapped person can contact using the display function of the mobile phone 8, the car 1
It is not necessary to provide a new communication system for communication between the manager of the monitoring center 10 and the passengers in the car 1 because a new display device is not required.
Installation costs can be reduced.

[0028]

As described above. According to the present invention,
In addition to providing emergency contact between the disabled person with language and hearing impairments in the car and the supervisor of the surveillance center, there is no need to install special equipment in the elevator, so installation costs are reduced. can do.

[Brief description of the drawings]

FIG. 1 is a perspective view of an elevator car provided with an emergency communication device according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a state when an emergency contact is made between a mobile phone in a car and a monitoring center using a Web site.

FIG. 3 is a diagram showing an example of a display sentence displaying an Internet address.

FIG. 4 is a diagram showing an example of a code for recognizing an elevator.

FIG. 5 is a diagram showing a first example of a screen configuration of a Web site.

FIG. 6 is a diagram illustrating a second example of a screen configuration of a Web site.

FIG. 7 is a diagram illustrating a third example of a screen configuration of a Web site.

FIG. 8 is a diagram showing another example of a code for recognizing an elevator.

FIG. 9 is a flowchart showing a processing procedure when the passenger in the car and the manager of the monitoring center perform an emergency communication using the Web site.

FIG. 10 is a perspective view of an elevator car provided with an emergency communication device according to another embodiment of the present invention.

FIG. 11 is a block diagram illustrating a state when an emergency call is made between a mobile phone in a car and a monitoring center using an E-mail site.

FIG. 12 is a flowchart showing a processing procedure when the passenger in the car and the manager of the monitoring center make an emergency communication using the E-mail site.

FIG. 13 is an explanatory diagram showing an address display provided in the embodiment of FIG. 10;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Riding car 2 Operation panel 6 Display plate (address display body) 7 Display plate (code display body) 8 Mobile phone 9 Internet 10 Surveillance center 11 Personal computer 14 Input part 15 Other input parts 21 Address display body

 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Inventor Masanori Tanaka 1070 Ma, Hitachinaka-shi, Ibaraki F-term in Mito Building System Division, Hitachi, Ltd. Building Systems Group 3F303 DC31 EA01 FA12 FA14

Claims (5)

[Claims] 1. An elevator emergency communication device which includes a car which moves up and down between a plurality of floors and which communicates with an external person from the inside of the car in order to communicate with the outside in the car. An emergency communication device for an elevator, comprising: an address display for displaying an address on the Internet; and a code display for displaying a code for recognizing the elevator. 2. The address on the Internet is E
2. The address of claim 1, wherein the address is -mail.
Elevator emergency contact device as described. 3. The address on the Internet is W
2. An address of an eb site.
Elevator emergency contact device as described. 4. The elevator emergency communication device according to claim 3, further comprising an input unit for inputting a code for recognizing the elevator at the Web site. 5. The elevator according to claim 3, further comprising: an input unit for inputting a code for recognizing the elevator, and another input unit for inputting a status of the elevator, to the Web site. Emergency contact device.