CN111064794A - Fault detection method, device, equipment and storage medium of terminal equipment - Google Patents
Fault detection method, device, equipment and storage medium of terminal equipment Download PDFInfo
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- CN111064794A CN111064794A CN201911320142.5A CN201911320142A CN111064794A CN 111064794 A CN111064794 A CN 111064794A CN 201911320142 A CN201911320142 A CN 201911320142A CN 111064794 A CN111064794 A CN 111064794A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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Abstract
The application discloses a fault detection method of terminal equipment, which is applied to detection equipment and comprises the following steps: acquiring an equipment serial number and TCP monitoring port information of the terminal equipment to be tested; the TCP monitoring port information is information of an IP address and a port which are set for the terminal equipment to be tested by the TCP transparent transmission server when the terminal equipment to be tested is connected to the TCP transparent transmission server; utilizing TCP monitoring port information to connect a TCP transparent transmission server; and calling an operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected. Therefore, operation and maintenance personnel at the far end can directly and timely acquire the fault condition of the terminal equipment to be detected through the detection equipment, and then the timeliness of fault operation and maintenance operation can be improved, and the use experience of a user is improved. The application also discloses a fault detection device and equipment of the terminal equipment and a computer readable storage medium, which have the beneficial effects.
Description
Technical Field
The present invention relates to the field of device operation and maintenance, and in particular, to a method, an apparatus, a device, and a computer-readable storage medium for detecting a fault of a terminal device.
Background
In practical application, fault detection needs to be performed on the terminal device, so that fault operation and maintenance operations can be performed according to the fault condition of the terminal device, and further, effective operation of the terminal device is guaranteed.
At present, a method for detecting a fault of a terminal device generally includes manually detecting the fault of the terminal device by a user, or setting a fault detection program on the terminal device, detecting whether the terminal device has a fault by using the fault detection program, and reporting the fault condition to a remote operation and maintenance worker by a telephone or the like when the fault of the terminal device is detected. Therefore, in the method in the prior art, only the user can acquire the fault condition in time, and for the remote operation and maintenance personnel, the fault condition of the terminal equipment cannot be acquired in time, so that delay of fault operation and maintenance operation is delayed, and the use experience of the user is reduced.
Therefore, how to facilitate the operation and maintenance personnel at the remote end to timely and accurately acquire the fault condition of the terminal device is a technical problem that needs to be solved by the technical personnel in the field.
Disclosure of Invention
In view of this, the present invention provides a method for detecting a fault of a terminal device, which is convenient for operation and maintenance personnel located at a remote end to accurately obtain a fault condition of the terminal device in time; another object of the present invention is to provide a fault detection apparatus, a device and a computer readable storage medium for a terminal device, all of which have the above beneficial effects.
In order to solve the above technical problem, the present invention provides a method for detecting a fault of a terminal device, including:
acquiring an equipment serial number and TCP monitoring port information of the terminal equipment to be tested; when the terminal equipment to be tested is connected to a TCP transparent transmission server, the TCP transparent transmission server sets an IP address and port information for the terminal equipment to be tested;
connecting the TCP transparent transmission server by utilizing the TCP monitoring port information;
and calling an operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected.
Preferably, after the operation interface of the terminal device to be detected is called by the TCP transparent transmission server to perform fault detection on the terminal device to be detected, the method further includes:
and when the terminal equipment to be detected has faults, remotely logging in the terminal equipment to be detected, and performing equipment maintenance operation on the terminal equipment to be detected.
Preferably, the process of acquiring the device serial number and the TCP listening port information of the terminal device to be tested specifically includes:
the terminal equipment to be tested stores the equipment serial number and TCP monitoring port information of the terminal equipment to be tested to a data server in advance;
after the detection device obtains the device serial number of the terminal device to be detected, the detection device searches the corresponding TCP monitoring port information from the data server by using the device serial number.
Preferably, further comprising:
pre-storing each fault condition and a solution corresponding to each fault condition;
correspondingly, after the TCP transparent transmission server calls the operation interface of the terminal device to be detected and detects the fault of the terminal device to be detected, the method further includes:
and when the terminal equipment to be detected has faults, searching a target solution corresponding to the target fault condition according to the detected target fault condition.
Preferably, before the invoking of the operation interface of the terminal device to be detected by the TCP transparent transmission server and the fault detection of the terminal device to be detected, the method further includes:
and receiving the authentication operation of the terminal equipment to be detected, entering the TCP transparent transmission server to call an operation interface of the terminal equipment to be detected after the authentication is passed, and carrying out fault detection on the terminal equipment to be detected.
Preferably, after the operation interface of the terminal device to be detected is called by the TCP transparent transmission server to perform fault detection on the terminal device to be detected, the method further includes:
and sending out corresponding prompt information according to the detection result.
In order to solve the above technical problem, the present invention further provides a fault detection apparatus for a terminal device, including:
the acquisition module is used for acquiring the equipment serial number and TCP monitoring port information of the terminal equipment to be tested; when the terminal equipment to be tested is connected to a TCP transparent transmission server, the TCP transparent transmission server sets an IP address and port information for the terminal equipment to be tested;
the connection module is used for connecting the TCP transparent transmission server by utilizing the TCP monitoring port information;
and the control module is used for calling the operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected.
Preferably, further comprising:
and the remote login module is used for remotely logging in the terminal equipment to be detected and carrying out equipment maintenance operation on the terminal equipment to be detected when the terminal equipment to be detected is detected to have a fault.
Preferably, further comprising:
the pre-storage module is used for pre-storing each fault condition and a solution corresponding to each fault condition;
and the searching module is used for searching a target solution corresponding to the target fault condition according to the detected target fault condition when the fault of the terminal equipment to be detected is detected.
Preferably, further comprising:
and the verification module is used for receiving the authentication operation of the terminal equipment to be tested and calling the control module after the authentication is passed.
Preferably, further comprising:
and the prompt module is used for sending out corresponding prompt information according to the detection result.
In order to solve the above technical problem, the present invention further provides a fault detection device for a terminal device, including:
a memory for storing a computer program;
a processor for implementing the steps of any of the above described fault detection methods of the terminal device when executing the computer program.
In order to solve the above technical problem, the present invention further provides a computer-readable storage medium, wherein a computer program is stored on the computer-readable storage medium, and when being executed by a processor, the computer program implements the steps of any one of the above fault detection methods for a terminal device.
The invention provides a fault detection method of terminal equipment, which is applied to detection equipment and is used for monitoring port information by acquiring an equipment serial number and TCP (transmission control protocol) of the terminal equipment to be detected; the TCP monitoring port information is information of an IP address and a port which are set for the terminal equipment to be tested by the TCP transparent transmission server when the terminal equipment to be tested is connected to the TCP transparent transmission server; connecting a TCP transparent transmission server by utilizing TCP monitoring port information; that is to say, the method connects the detection device with the terminal device to be detected by using the TCP transparent transmission server, and then calls the operation interface of the terminal device to be detected by using the TCP transparent transmission server to detect the fault of the terminal device to be detected. Therefore, operation and maintenance personnel at the far end can directly and timely acquire the fault condition of the terminal equipment to be detected through the detection equipment, and then the timeliness of fault operation and maintenance operation can be improved, and the use experience of a user is improved.
In order to solve the technical problem, the invention also provides a fault detection device of the terminal equipment, equipment and a computer readable storage medium, which have the beneficial effects.
Drawings
In order to more clearly illustrate the embodiments or technical solutions of the present invention, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
Fig. 1 is a flowchart of a method for detecting a fault of a terminal device according to an embodiment of the present invention;
fig. 2 is a timing chart of a method for detecting a fault of a terminal device according to an embodiment of the present invention
Fig. 3 is a timing chart of a process in which a detection device acquires TCP listening port information of a terminal device to be detected according to an embodiment of the present invention;
fig. 4 is a structural diagram of a fault detection apparatus of a terminal device according to an embodiment of the present invention;
fig. 5 is a structural diagram of a fault detection device of a terminal device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The core of the embodiment of the invention is to provide a fault detection method of terminal equipment, which can facilitate operation and maintenance personnel at a far end to timely and accurately acquire the fault condition of the terminal equipment; another core of the present invention is to provide a fault detection apparatus for a terminal device, a device and a computer-readable storage medium, all having the above beneficial effects.
In order that those skilled in the art will better understand the disclosure, the invention will be described in further detail with reference to the accompanying drawings and specific embodiments.
Fig. 1 is a flowchart of a method for detecting a fault of a terminal device according to an embodiment of the present invention. As shown in fig. 1, a method for detecting a fault of a terminal device, applied to a detection device, includes:
s10: acquiring an equipment serial number and TCP monitoring port information of the terminal equipment to be tested;
the TCP monitoring port information is information of an IP address and a port which are set for the terminal equipment to be tested by the TCP transparent transmission server when the terminal equipment to be tested is connected to the TCP transparent transmission server;
s20: and connecting the TCP transparent transmission server by utilizing the TCP monitoring port information.
Specifically, the detection device in the method for detecting a fault of a terminal device provided in this embodiment may be any device that can implement the steps in this embodiment, such as a computer, a tablet, or a mobile terminal, and the terminal device to be detected refers to a device that needs to perform fault detection, and may be, for example, an intelligent tax control terminal device.
In specific implementation, the terminal device to be tested is powered on and started up, and is connected to a TCP transparent transmission server deployed on a public network through a TLS, the TCP transparent transmission server generates a TCP monitoring port for remote access for the TLS connection, and the TCP monitoring port comprises an IP address and a connection port. The TCP transparent transmission server returns the TCP monitoring port information to the terminal equipment to be tested, and the terminal equipment to be tested stores the TCP monitoring port information (Wipaddr).
And inputting the equipment serial number of the terminal equipment to be detected on the detection equipment by operation and maintenance personnel so that the detection equipment can obtain the corresponding TCP monitoring port information according to the equipment serial number. It can be understood that the device serial number is used for uniquely identifying the terminal device to be tested, and the TCP monitoring port information is used for enabling the detection device and the terminal device to be tested to be respectively connected with the corresponding ports on the TCP transparent transmission server, so that the detection device and the terminal device to be tested establish connection through the TCP transparent transmission server.
S30: and calling an operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected.
After the detection equipment is connected with the terminal equipment to be detected, calling an operation interface of the terminal equipment to be detected through a detection strategy preset on the detection equipment and a TCP transparent transmission server, executing corresponding operation by the terminal equipment to be detected according to the called operation interface, and feeding back a corresponding execution result (a return value) to the detection equipment; the detection equipment acquires an execution result fed back by the terminal equipment to be detected, and analyzes the execution result to determine whether the detection equipment to be detected has a fault, namely, the detection equipment to be detected is subjected to fault detection.
With reference to the timing diagram of the fault detection method of the terminal device shown in fig. 2, as shown in fig. 2, after the detection device and the terminal device to be tested are connected to the TCP transparent transmission server through the TLS connection, the detection device sends the operation instruction to the TCP transparent transmission server through the TLS connection, and the TCP transparent transmission server transmits the operation instruction to the terminal device to be tested; correspondingly, after the terminal equipment to be tested obtains a corresponding execution result according to the operation instruction, the execution result is sent to the TCP transparent transmission server, and the TCP transparent transmission server transmits the execution result to the detection equipment.
The embodiment of the invention provides a fault detection method of terminal equipment, which is applied to detection equipment and is used for monitoring port information by acquiring an equipment serial number and TCP (transmission control protocol) of the terminal equipment to be detected; the TCP monitoring port information is information of an IP address and a port which are set for the terminal equipment to be tested by the TCP transparent transmission server when the terminal equipment to be tested is connected to the TCP transparent transmission server; connecting a TCP transparent transmission server by utilizing TCP monitoring port information; that is to say, the method connects the detection device with the terminal device to be detected by using the TCP transparent transmission server, and then calls the operation interface of the terminal device to be detected by using the TCP transparent transmission server to detect the fault of the terminal device to be detected. Therefore, operation and maintenance personnel at the far end can directly and timely acquire the fault condition of the terminal equipment to be detected through the detection equipment, and then the timeliness of fault operation and maintenance operation can be improved, and the use experience of a user is improved.
On the basis of the foregoing embodiment, this embodiment further describes and optimizes the technical solution, and specifically, in this embodiment, after the TCP pass-through server calls the operation interface of the terminal device to be tested, and performs fault detection on the terminal device to be tested, the method further includes:
and when the fault of the terminal equipment to be detected is detected, remotely logging in the terminal equipment to be detected, and carrying out equipment maintenance operation on the terminal equipment to be detected.
It should be noted that, after the TCP transparent transmission server calls the operation interface of the terminal device to be detected and performs fault detection on the terminal device to be detected, two detection results are obtained: one is that the terminal equipment to be tested is normal; and the other is that the terminal equipment to be tested has a fault.
When detecting that the terminal device to be detected has a fault, the embodiment further uses the detection device to remotely log in the terminal device to be detected, and remotely performs device maintenance operation on the terminal device to be detected through the detection device. Specifically, the detection device sends port mapping information to the terminal device to be detected through the TCP monitoring port, the terminal device to be detected maps the ssh port to the TCP transparent transmission server, and the detection device obtains the mapped ssh port and operates the mapped ssh port to realize device maintenance operation on the terminal device to be detected.
Therefore, according to the embodiment, when the terminal device to be detected has a fault, the terminal device to be detected is further logged in remotely, and the terminal device to be detected is subjected to device maintenance operation, so that the fault of the terminal device to be detected can be processed more conveniently and timely, and the use experience of a user can be further improved.
On the basis of the foregoing embodiment, this embodiment further describes and optimizes the technical solution, and specifically, in this embodiment, the process of acquiring the device serial number and the TCP listening port information of the terminal device to be tested specifically includes:
the method comprises the steps that the terminal equipment to be tested stores the self equipment serial number and TCP monitoring port information to a data server in advance;
after the detection device obtains the device serial number of the terminal device to be detected, the detection device searches the corresponding TCP monitoring port information from the data server by using the device serial number.
Fig. 3 is a timing chart of a process of acquiring TCP listening port information of a terminal device to be detected by a detection device. In this embodiment, the terminal device to be tested is connected to the TCP transparent transmission server deployed on the public network through the TLS, the TCP transparent transmission server simultaneously generates a TCP monitoring port for remote access for the TLS connection, and after the TCP transparent transmission server feeds back the TCP monitoring port information to the terminal device to be tested, the terminal device to be tested sends the TCP monitoring port information and the device serial number of the terminal device to be tested to the data server deployed on the public network and performs corresponding storage.
Correspondingly, after the operation and maintenance personnel inputs the equipment serial number of the terminal equipment to be detected in the detection equipment, namely the detection equipment obtains the equipment serial number of the terminal equipment to be detected, the detection equipment searches the corresponding TCP monitoring port information from the data server according to the equipment serial number, and then is connected to the TCP transparent transmission server according to the TCP monitoring port information.
It can be seen that, in this embodiment, the device serial number and the TCP monitoring port information of the terminal device to be detected are stored in the data server, so that the detection device can search the TCP monitoring port information corresponding to the terminal device to be detected from the data server according to the device serial number, and then connect to the TCP transparent transmission server by using the searched TCP monitoring port information, so that the detection device is connected to the terminal device to be detected, the operation mode is more convenient, and in the case of multiple detection devices, the TCP monitoring port information corresponding to the terminal device to be detected can be directly, conveniently and accurately acquired, thereby improving the efficiency of connecting the detection device to the terminal device to be detected.
On the basis of the above embodiments, the present embodiment further describes and optimizes the technical solution, and specifically, the present embodiment further includes:
pre-storing each fault condition and a solution corresponding to each fault condition;
correspondingly, after the operation interface of the terminal device to be tested is called through the TCP transparent transmission server and fault detection is performed on the terminal device to be tested, the method further includes:
and when the fault of the terminal equipment to be detected is detected, searching a target solution corresponding to the target fault condition according to the detected target fault condition.
In the present embodiment, a corresponding solution is set in advance according to each possible detected failure condition, and each failure condition and the corresponding solution are stored. It should be noted that the failure condition and the solution may be stored in the detection device, or may be stored in a data server or other locations, and the storage location is not limited in this embodiment. Correspondingly, when the fault of the terminal equipment to be detected is detected, the target fault condition is found out from the prestored fault condition and the corresponding solution according to the detected target fault condition, and the corresponding target solution is determined.
It can be understood that, in actual operation, due to the technical level of the operation and maintenance personnel being uneven or other objective factors, after the target fault situation is obtained, the operation and maintenance personnel may not be able to directly and accurately determine the target solution corresponding to the currently detected target fault situation. This embodiment is through after reacing the target fault condition, the automatic searching determines the target solution that corresponds, can further be convenient for the fortune dimension personnel to carry out fortune dimension operation, promotes the convenient degree of fortune dimension personnel work greatly.
On the basis of the foregoing embodiment, this embodiment further describes and optimizes the technical solution, and specifically, before the TCP pass-through server calls the operation interface of the terminal device to be tested and performs fault detection on the terminal device to be tested, the method further includes:
and receiving the authentication operation of the terminal equipment to be detected, entering an operation interface for calling the terminal equipment to be detected through the TCP transparent transmission server after the authentication is passed, and carrying out fault detection on the terminal equipment to be detected.
In this embodiment, before the TCP pass-through server calls the operation interface of the terminal device to be detected and performs fault detection on the terminal device to be detected, the terminal device to be detected is used to further perform an authentication operation on the detection device, that is, the detection device receives the authentication operation of the terminal device to be detected. Specifically, the process of the authentication operation may be: the detection equipment sends verification information to the terminal equipment to be detected, the terminal equipment to be detected verifies the verification information, and after the verification is passed, the terminal equipment to be detected is allowed to operate the terminal equipment to be detected, so that the step of calling an operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected is carried out. It should be noted that the verification information may include: the method includes the steps of presetting a character string/fingerprint, presetting a digital certificate, calculating a hash value according to equipment information of detection equipment and the like.
Therefore, in the embodiment, before the detection device is used for operating the terminal device to be detected to realize fault detection, the identity verification operation is further performed on the detection device, so that the safety of the fault detection process of the terminal device to be detected can be further ensured.
On the basis of the foregoing embodiment, this embodiment further describes and optimizes the technical solution, and specifically, after the TCP pass-through server calls the operation interface of the terminal device to be tested and performs fault detection on the terminal device to be tested, the method further includes:
and sending out corresponding prompt information according to the detection result.
In this embodiment, after the TCP transparent transmission server calls the operation interface of the terminal device to be detected and performs fault detection on the terminal device to be detected, the corresponding prompt information is sent according to the detection result of the fault detection. It is understood that, in practical operation, two detection results can be aimed at: the corresponding prompt messages are sent out in normal or fault conditions, or the corresponding prompt messages are sent out only for one of the conditions, or the corresponding prompt messages are sent out for different fault conditions, which is not limited in this embodiment.
It should be noted that the present embodiment is not limited to the type of the prompt information, for example, the prompt information may be information sent by a prompt device such as a buzzer, an indicator light, a display, or the like, and the prompt information may specifically be corresponding prompt information set by using the sound frequency of the buzzer sound, the light flashing frequency of the indicator light, the text or image information displayed on the display, or the like, so as to achieve the effect of prompting the plurality of detection results.
It is thus clear that this embodiment sends corresponding prompt information through further according to the testing result to can more directly in time indicate the current detection conditions of fortune dimension personnel, promote fortune dimension personnel's simple operation degree.
The above detailed description is made on the embodiments of the method for detecting a fault of a terminal device according to the present invention, and the present invention further provides a device, an apparatus, and a computer-readable storage medium for detecting a fault of a terminal device corresponding to the method.
Fig. 4 is a structural diagram of a fault detection apparatus of a terminal device according to an embodiment of the present invention, and as shown in fig. 4, the fault detection apparatus of the terminal device includes:
an obtaining module 41, configured to obtain an equipment serial number and TCP monitoring port information of a terminal device to be tested; the TCP monitoring port information is information of an IP address and a port which are set for the terminal equipment to be tested by the TCP transparent transmission server when the terminal equipment to be tested is connected to the TCP transparent transmission server;
the connection module 42 is used for connecting the TCP transparent transmission server by utilizing the TCP monitoring port information;
and the control module 43 is configured to call an operation interface of the terminal device to be detected through the TCP transparent transmission server, and perform fault detection on the terminal device to be detected.
The fault detection device of the terminal equipment provided by the embodiment of the invention has the beneficial effects of the fault detection method of the terminal equipment.
As a preferred embodiment, the present embodiment further comprises:
and the remote login module is used for remotely logging in the terminal equipment to be tested and carrying out equipment maintenance operation on the terminal equipment to be tested when the fault of the terminal equipment to be tested is detected.
As a preferred embodiment, the present embodiment further comprises:
the pre-storage module is used for pre-storing each fault condition and a solution corresponding to each fault condition;
and the searching module is used for searching a target solution corresponding to the target fault condition according to the detected target fault condition when the fault of the terminal equipment to be detected is detected.
As a preferred embodiment, the present embodiment further comprises:
and the verification module is used for receiving the authentication operation of the terminal equipment to be tested and calling the control module after the authentication is passed.
As a preferred embodiment, the present embodiment further comprises:
and the prompt module is used for sending out corresponding prompt information according to the detection result.
Fig. 5 is a structural diagram of a fault detection device of a terminal device according to an embodiment of the present invention, and as shown in fig. 5, the fault detection device of the terminal device includes:
a memory 51 for storing a computer program;
a processor 52 for implementing the steps of the fault detection method of the terminal device as described above when executing the computer program.
The fault detection device of the terminal device provided by the embodiment of the invention has the beneficial effects of the fault detection method of the terminal device.
In order to solve the above technical problem, the present invention further provides a computer-readable storage medium, on which a computer program is stored, and the computer program, when executed by a processor, implements the steps of the fault detection method of the terminal device as described above.
The computer-readable storage medium provided by the embodiment of the invention has the beneficial effects of the fault detection method of the terminal equipment.
The method, the device, the equipment and the computer readable storage medium for detecting the fault of the terminal equipment provided by the invention are described in detail above. The principles and embodiments of the present invention are explained herein using specific examples, which are set forth only to help understand the method and its core ideas of the present invention. It should be noted that, for those skilled in the art, it is possible to make various improvements and modifications to the present invention without departing from the principle of the present invention, and those improvements and modifications also fall within the scope of the claims of the present invention.
The embodiments are described in a progressive manner in the specification, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
Those of skill would further appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
Claims (9)
1. A fault detection method of terminal equipment is applied to detection equipment and is characterized by comprising the following steps:
acquiring an equipment serial number and TCP monitoring port information of the terminal equipment to be tested; when the terminal equipment to be tested is connected to a TCP transparent transmission server, the TCP transparent transmission server sets an IP address and port information for the terminal equipment to be tested;
connecting the TCP transparent transmission server by utilizing the TCP monitoring port information;
and calling an operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected.
2. The method according to claim 1, wherein after the invoking of the operation interface of the terminal device to be tested by the TCP transparent transmission server and the fault detection of the terminal device to be tested, further comprising:
and when the terminal equipment to be detected has faults, remotely logging in the terminal equipment to be detected, and performing equipment maintenance operation on the terminal equipment to be detected.
3. The method according to claim 1, wherein the process of obtaining the device serial number and the TCP listening port information of the terminal device to be tested specifically includes:
the terminal equipment to be tested stores the equipment serial number and TCP monitoring port information of the terminal equipment to be tested to a data server in advance;
after the detection device obtains the device serial number of the terminal device to be detected, the detection device searches the corresponding TCP monitoring port information from the data server by using the device serial number.
4. The method of claim 1, further comprising:
pre-storing each fault condition and a solution corresponding to each fault condition;
correspondingly, after the TCP transparent transmission server calls the operation interface of the terminal device to be detected and detects the fault of the terminal device to be detected, the method further includes:
and when the terminal equipment to be detected has faults, searching a target solution corresponding to the target fault condition according to the detected target fault condition.
5. The method according to claim 1, before the invoking, by the TCP transparent transmission server, an operation interface of the terminal device to be tested, and performing fault detection on the terminal device to be tested, further comprising:
and receiving the authentication operation of the terminal equipment to be detected, entering the TCP transparent transmission server to call an operation interface of the terminal equipment to be detected after the authentication is passed, and carrying out fault detection on the terminal equipment to be detected.
6. The method according to any one of claims 1 to 5, wherein after the invoking, by the TCP transparent transmission server, an operation interface of the terminal device to be tested to perform fault detection on the terminal device to be tested, the method further comprises:
and sending out corresponding prompt information according to the detection result.
7. A fault detection device for a terminal device, comprising:
the acquisition module is used for acquiring the equipment serial number and TCP monitoring port information of the terminal equipment to be tested; when the terminal equipment to be tested is connected to a TCP transparent transmission server, the TCP transparent transmission server sets an IP address and port information for the terminal equipment to be tested;
the connection module is used for connecting the TCP transparent transmission server by utilizing the TCP monitoring port information;
and the control module is used for calling the operation interface of the terminal equipment to be detected through the TCP transparent transmission server to detect the fault of the terminal equipment to be detected.
8. A fault detection device of a terminal device, characterized by comprising:
a memory for storing a computer program;
processor for implementing the steps of the method for fault detection of a terminal device according to any of claims 1 to 6 when executing said computer program.
9. A computer-readable storage medium, characterized in that the computer-readable storage medium has stored thereon a computer program which, when being executed by a processor, carries out the steps of the method of fault detection of a terminal device according to any one of claims 1 to 6.
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| CN201911320142.5A CN111064794B (en) | 2019-12-19 | 2019-12-19 | Fault detection method, device, equipment and storage medium of terminal equipment |
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| CN201911320142.5A CN111064794B (en) | 2019-12-19 | 2019-12-19 | Fault detection method, device, equipment and storage medium of terminal equipment |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN114385389A (en) * | 2020-10-16 | 2022-04-22 | 中移物联网有限公司 | A fault detection method, device, electronic device and readable storage medium |
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| CN111064794B (en) | 2022-04-15 |
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