CN101496057A - Systems and methods for international dutiable returns related applications - Google Patents
Systems and methods for international dutiable returns related applications Download PDFInfo
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- CN101496057A CN101496057A CNA2007800231574A CN200780023157A CN101496057A CN 101496057 A CN101496057 A CN 101496057A CN A2007800231574 A CNA2007800231574 A CN A2007800231574A CN 200780023157 A CN200780023157 A CN 200780023157A CN 101496057 A CN101496057 A CN 101496057A
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Abstract
A system and method is disclosed for facilitating international return of dutiable goods. A typical application involves a purchaser buying goods on-line, resulting in shipping the goods internationally to the purchaser. After receipt of the goods, the purchaser determines that return of the goods is necessary. The purchaser contacts the merchant selling the goods to request returning the goods. The merchant, in turn, communicates to the carrier delivering the goods that an international return is requested. The merchant provides certain information to the carrier allowing the carrier to make available the necessary documentation required by the customer to return the goods to the merchant. The documentation includes a properly completed commercial invoice that is made available to the consignee. The consignee can then sign and use the documentation for returning the item. The documentation may be variously provided to the customer either by the merchant or the carrier.
Description
Background technology
The international business affairs amount increases greatly in the recent period.The cross-border outlet/inlet goods of large multinational company only in the past, still, the Internet and Development of E-business have caused occurring many small enterprises and individual shipping goods internationally.
The influence of online businessman's popular and the Internet has promoted worldwide shopping and has selected and purchased.Therefore, the on-line purchase goods easily of the individual in any amount of country.Transport provider (" forwarding agent ") such as the various parcels of UPS etc. and provide transporting of worldwide kinds of goods to such purchase in timely and worthwhile mode.Therefore, can easily buy goods such as books etc. the individual in Europe from U.S. businessman's website, vice versa.International procurement in the past uses the financial instrument that is called as " letter of credit " to finish by company usually, now, the individual can use credit card to buy goods, makes it possible to finish purchase to goods in receiving 24 hours of order, select, pack and dilivery of freight is transported provider or forwarding agent to parcel.
But international freight transport is compared more complicated with internal transportation.A plurality of files that international transport needs internal transportation not require.At first and the most important thing is, need commercial invoice.The buyer of commercial invoice indication goods and sellers and what will transport is what.Prepare the content of commercial invoice by delivery side (consigner).In above-mentioned example, based on network businessman will prepare commercial invoice and other necessary documents, and prepare the parcel that will be transported by the package shipment merchant.
The businessman may be familiar with handling the process of international transport, and may depend on the various services that the third party provides, and for example, customs agent and other providers can assist correctly to fill in list.If the businessman has transmitted information in advance, so, this businessman may be familiar with required process, and has information needed.Usually do not require that recipient (for example Bao Guo recipient) takes any special action in order to accept to wrap up.
In the transaction between businessman and buyer, no matter owing to any amount of reason, think goods unsatisfactory be not uncommon.Kinds of goods may be not suitable for original purpose, perhaps may no longer need this kinds of goods.No matter be what reason, the buyer may determine goods is return the buyer behind the acceptance parcel.At this moment, the buyer has become the delivery side of goods, and the businessman is recipient (recipient of parcel).This with the buyer place need be internationally to the position of businessman's shipping goods.And the buyer must understand in accordance with the various requirement that is associated with international transport.One of these requirements provide correct commercial invoice.
Return for the ease of the international of goods, need be used to help the system and method for buyer's returned goods of these goods.
Description of drawings
Briefly described the present invention, referring now to accompanying drawing, described accompanying drawing is not necessarily proportionally drawn, in described accompanying drawing:
Fig. 1 shows an embodiment of commercial invoice;
Fig. 2 shows the step of carrying out in conjunction with putting into practice one embodiment of the present of invention on high aspect;
Fig. 3 a shows the various system units that relate in one embodiment of the present of invention;
Fig. 3 b shows the various system units related according to the various forms of commercial invoices of the generation of each embodiment of the present invention;
Fig. 4 shows a database record structure of one embodiment of the present of invention and an embodiment of framework; And
Fig. 5 shows an embodiment of the framework of the system scope that relates to client, businessman and forwarding agent.
Embodiment
The hereinafter with reference accompanying drawing is more fully described the present invention, in the accompanying drawings, shows more of the present invention rather than whole embodiment.In fact, these inventions can embody with many different forms, and should not be regarded as being confined to embodiment given herein; On the contrary, providing these embodiment is in order to make the disclosure satisfy the legal requiremnt that is suitable for.Similarly Reference numeral is represented similar elements all the time.
The teaching that is provided in above-mentioned explanation and the relevant drawings is provided, and those of skill in the art can expect multiple modification of the present invention given herein and other embodiment under the present invention.Therefore, should be understood that to the invention is not restricted to disclosed specific embodiment, and in the scope of appended claim, be intended to comprise described modification and other embodiment.Though used specific term at this,, these specific terms only are to use on general and descriptive meaning, rather than are used for determinate purpose.
As used herein, " consigner " is the people or the entity of initiating freight transportation, is also referred to as sometimes " delivery side ".The service provider of shipping goods, i.e. " forwarding agent " provides transporting goods.(though the individual can be called " delivery side " with the forwarding agent sometimes,, the implication of this speech is in this really not so use).Though may relate to a plurality of forwarding agents,, common single forwarding agent is responsible for the transportation of goods on the whole.The people or the entity that receive goods are recipients.
In order to illustrate, consideration is from the individual's (buyer or client) of the kinds of goods of electronics retailer or based on network businessman purchase such as books etc. example.Reach the standard grade businessman's website of buyer is selected books, and is ordered it.By electronically (for example credit card) pay usually, and the client provides suitable sign and address information.Usually, buyer's address also is the transportation address.In this example, the buyer is arranged in a country, and the businessman is arranged in another country (perhaps, Suo Dinggou kinds of goods are to transport from another country with respect to the buyer).
The buyer receives described books, no matter and owing to any amount of reason, the buyer is unsatisfied with described kinds of goods.For example, perhaps the businessman has selected wrong title and it has been transported to the buyer.Usually, the buyer can discontented convey to the businessman with it, and obtains the instruction of merchandise return to appointed positions.In some cases, the businessman can provide to the client and return merchandise authorization numbering (RMA numbering).Described RMA numbering goes into to represent the mandate that given to return commodity to merchant, and the information that is associated with returning of kinds of goods of sign.
But this makes the client have in order to consult the requirement of international transport process to businessman's returned goods.Different with the domestic parcel of transportation, international transport requires specific document so that clear.Usually required a kind of such file is a commercial invoice.Commercial invoice is the file of the transaction between proof consigner (delivery side or in above-mentioned example be the client of returned goods) and the recipient (recipient or be the businessman of reception goods in above-mentioned example).Recipient sends goods, be export goods therefore, and the consigner receives goods, is import therefore.
As expected, the information that will be provided by the consigner is provided commercial invoice.In the information needed some is relevant with consigner and recipient, comprises corresponding title, address and other contact details.At this, simple client is not the difference that must know between term " consigner " and " recipient ".Though its implication is uncomplicated, the buyer may be not easy to understand these implications.Although client's common sense " client " and " businessman's " notion, most of clients do not know term " consigner " and " recipient " more accurately.
Except the information that consigner and recipient are provided, commercial invoice also identifies institute's freight.A representative embodiment of commercial invoice has been shown among Fig. 1.The invoice that commercial invoice sends during with domestic procurement usually is different, and it provides government organs (for example customs) desired other information.Commercial invoice arranges goods in class by the freight classification system of definition in the world, and indication is used for the code of every type goods.This system is called as coordination of tariff system (" HTS "), and has listed various coordination of tariff codes (" HTC " or " HT " code), perhaps abbreviates tariff code (" HTC " or HT code) as.These codes comprise the part of international definition and the part of country's definition.The classification of goods is very wide, and the suitable code of definite certain objects may not be a simple task.In fact, for the HT code that cargo allocation is correct can be very complicated, and often be such situation for consumer goods such as clothes etc.The buyer is unlikely knows the HT code, and can not indicate the HT code usually on conventional (for example non-commercial) invoice.Though tariff code arranges goods in class, the businessman does not use it to discern concrete goods usually, so the businessman may not use HTC as stock or stock keeping unit's code usually.
Each field of (original) commercial invoice has been shown among Fig. 1.(this will further distinguish with return of goods commercial invoice mutually).Usually, use term " commercial invoice " that commercial invoice is designated 102.The entity 106 that the dealer 104 of goods should converge with expense is identified.Buyer 110 is also identified, and described buyer can be transported to entity (being recipient 108) identical with goods.
The further information 112 that is used to identify invoice is provided, such as commercial invoice numbering, dealer's Ref. No., buyer's Ref. No. and about when and how the information etc. of shipping goods, wherein when and how about the information of shipping goods comprises forwarding agent's Ref. No. (be also referred to as and follow the tracks of numbering).These different Ref. No.s make buyer, dealer and transportation provider be easy to discern suitable record.Usually, each side (client, businessman and forwarding agent) need and be the ability that specific transaction assigned references is numbered in order to definition separately.Therefore, commercial invoice can reflect purchase order numbering (Ref. No. of buyer or recipient) and forwarding agent's tracking numbering (forwarding agent's who is associated with transportation Ref. No.).Businessman's's (it is the consigner) numbering can be a commercial invoice numbering itself.Because transaction need be associated with each combination in the various combinations of each side, therefore, this need carry out usually automatically.As can be seen, can define other Ref. No., and definition be used for Ref. No. get in touch each other, the mechanism of related or relevant (for example can discern relevant reference number).
As can be seen, some common examples that numbering is interrelated are that the businessman gets in touch (so that sign is used to finish the transportation of order) with commercial invoice with following the tracks of numbering, and the businessman may find also expectation is with return of goods commercial invoice Ref. No. (for example invoice that is associated with returning of goods) be associated with the tracking numbering of the transportation of returning goods (so that whether tracking has transported the goods of returning).Other combinations can be arranged.For example, the forwarding agent may expect original tracking numbering (being associated with the original transportation of goods) is associated with original commercial invoice numbering, and is associated with the return of goods commercial invoice numbering and the tracking numbering of returning goods.
Commercial invoice also must identify goods with other details of a specific order.Therefore, with the explanation 116 of goods, provide the quantity indication 114 (it is the units of indication measurement also).Other information about commercial invoice comprise the unit price 118 and the total amount 120 of goods.
Commercial invoice also comprises the independently line item 122 of sales tax, tax, tariff 124 and other fees (such as other and the relevant expense of transportation), and described sales tax 124 is specific to the country that the import of goods institute is arrived.Total amount (for example value of goods) 126 with the indication of employed suitable currency (in the example depicted in fig. 1 for dollar) is come together to provide.At last, date 128 and signature (certificate statement) 130 are also provided.It is verified requiring each commercial invoice, and this requires the signature of certain form.
Commercial invoice partly is used for verifying the content of transportation by the customs officer, and verifies the suitable expenses of taxation of having collected each project based on the HTC code.The conventional invoice that does not require the sale that is used to prove goods has the HT code, does not also require some other aspect (comprising the certificate statement).Certificate statement can be the signature of physics or electronic form, and certified correct is accurately, and the content of transportation is consistent with the information that is provided.Therefore, the certificate statement is usually by the individual who is associated with the consigner signature with the goods packing.
Obviously, commercial invoice comprises that the buyer of information that the buyer may be not easy to know and returned goods might ignorant at all information.For example, the buyer of goods how may be not easy to know according to the HTC system goods is described exactly, correct HTC code is where what or correct country of origin are.The original producton location of goods is not the country that goods betransported out, but the original position of making.For store of goods, this may be unclear, because each parts may be made by different countries, is assembled as sub-component then, and in the further assembling of another country.In addition, the buyer of returned goods does not know other needed information, comprises the information relevant with transportation, enters the sign of port, aircraft or ship etc. such as goods.
Though the buyer of returned goods is the information on the commercial invoice of replicating original simply, if the buyer forgets where original be placed on, make it so just difficult.Even use identical information, still, only quote the identical information that is used for original shipping goods and be incorrect (for example the date, enter the port follow the tracks of numbering with the forwarding agent might be different).Usually, the buyer of returned goods need coordinate with each forwarding agent, to determine described information, so that correctly fill in list.In a word, finishing the commercial invoice list can be complicated task, has exceeded the skills and knowledge scope that the typical businessman client of kinds of goods is return in hope usually.
In addition, may there be other needed lists.If about 2500.00 dollars of the value of specific goods then may need the side's of delivery export declaration (SED).Equally, recipient does not know to be used to need to determine whether the rule of SED usually.And even recipient is known described rule, recipient also may always not known needed information.According to the type of material of being return, may need various other lists.For example, if kinds of goods are organic (for example food or vegetable materials), then may be by various other lists of grantings such as FDA (Food and Drug Administration), USDA (United States Department of Agriculture), fish and wild animals and plants portion.Other kinds of goods with potential military use require the list provided by DOD (Ministry of National Defence) or State Council.If send goods, then also need the international airline shipping document by the international airport.Equally, the information that is used to fill in these lists may exceed buyer's ken.The forwarding agent can be according to the analysis of the HTC code of indicating in the return of goods commercial invoice and replenish commercial invoice with other suitable lists.
At last, described suitable list may depend on that the buyer returns to goods or the country of export goods therefrom.For example, by being transported out and book is return the businessman from the U.S., book may be different from the situation that book is returned to certain position (perhaps being the warehouse that is arranged in from the nearer country of buyer) another country.
Though in the return of goods process of the world, relate to multiple different list, the requirement that commercial invoice is normally common, other lists are then based on the type of the goods of indicating on the commercial invoice.Therefore, by concentrating the research commercial invoice principle of the present invention is described, but other embodiment can relate to other lists of handling replacement commercial invoice or additional commercial invoice.
On high aspect, be used to make the client to avoid filling in the scheme of necessary list based on using the information that when finishing client's order, when filling in original list, generates and adding other known information of forwarding agent by the businessman.One aspect of the present invention is the information that storage is associated with original commercial invoice, and the easy identification to the adequate information of goods is provided, so that finished the return of goods list of specific returned goods by other people rather than client.In case filled in, then provide suitable document, and described document is used by the client when the returned goods to the client.
An embodiment is disclosed among Fig. 2.In Fig. 2, in step 200, when client and businessman get in touch when arranging the returning of goods, process begins.Relate to freight transportation by international boundary because return, so this being " the international return of goods ", is different with the domestic return of goods.This process starts from: the client gets in touch with the businessman one of based on any of usually available communication form (comprise phone, Email, come transmission information, fax etc. by access websites) and in several ways.Usually, the most frequently used form comprises phone and website visiting.In telephone interview, the client dials free code usually, shows themselves and theys' order.In additive method, the client can visit businessman's website, and represents that they wish to return goods.The website will with user interactions, and point out information specific, so that the kinds of goods that identification is return to the client.Such prompting can comprise invoice number, customer number, customer name, Order Date, commodity sign symbol etc.Be not to need all information, but the order and the goods that require enough information to discern may to relate to.
The client also specifically sign to return the kinds of goods of which order.This is because commercial invoice must be detailed, and describes the content of parcel with other details of a specific order.Therefore, only the indication client indicates those goods that will return on return of goods commercial invoice, and these goods should be included in the parcel when returning.
In case the client has indicated the expectation of returning specific goods, then next step occurs in step 202.This relates to and be used to the communication of arranging goods to return by international boundary between businessman and forwarding agent.The forwarding agent who supposes (but not requiring) original hand over of goods carries out the same forwarding agent that goods is return.Equally, the contact between businessman and the forwarding agent can be undertaken by various forms (comprising phone or computing machine).Find out easily, can handle by many functions of carrying out with the mutual businessman of customer service agent by using the computing system of communicating by letter via application programming interfaces (API) or other means.For illustrative purposes, suppose that the businessman communicates by letter with the Customer Service Representative.The businessman must provide enough information to the forwarding agent, to discern the original commercial invoice that is associated with the transportation of original goods.This can be undertaken by the package tracking numbering of original transportation, original commercial invoice numbering or other identifying informations are provided to the forwarding agent.
Other identifying informations that provided by the businessman can be " mandate of return of goods material (" RMA ") " numberings.In some business systems, determining of return of goods commercial invoice numbering is the distribution separating process of numbering with RMA.Therefore, the businessman can use RMA to number to discern the transaction of returning goods, and uses it to conclude the business to be associated with the forwarding agent.If like this, then the forwarding agent need be associated RMA numbering and return of goods commercial invoice numbering and/or the transportation tracking numbering of returning goods.
Another form of other identifying informations can be third party's handling return numbering (" RPN ").In this case, this numbering is used by third party's handling return agency, and the returned goods that the businessman will transport sends to described third party and returns the processing agency.Have various third party's handling return entities, described processing entities receives the return of goods, checks goods, cargo consolidation or represent the businessman to handle goods from the businessman.Third party handling return person can distribute one group of RPN numbering for the businessman, so that used when sending the return of goods by the businessman.This allows the businessman to receive goods third party handling return person and then follows the tracks of the goods of returning.The forwarding agent does not use this numbering to follow the tracks of parcel usually when parcel is sent to third party processor, but the forwarding agent can interrelate the RPN numbering as doing for the RMA numbering with commercial invoice.In certain embodiments, the businessman can use the code or the numbering of a plurality of businessman definition, and the forwarding agent with in these codes or the numbering any one or all number and interrelate with the return of goods commercial invoice numbering and/or the transportation tracking of returning goods.
For fear of obscuring between RMA and the RPN, this use term " handling return numbering " broadly indicate the RMA of any kind or RPN or by the businessman (to client or forwarding agent or third party handling return person or its all or part of) provide be associated with the transaction of returning goods any other with the relevant numbering of returning goods, and the businessman uses this " handling return numbering " to discern the return of goods to conclude the business.Can generate the label of the such handling return of reflection numbering, and this label is called as the handling return label, and will contains RMA label, RPN label or other labels relevant with the return of goods.Term " label " is not limited to the label based on paper as used herein, but can comprise the technology that other machines is readable.
At next step is step 204, and the forwarding agent serves representative (" CSR ") and uses described information to visit the commercial invoice archives, so that retrieving information.CSR uses the system that is called as the international taxable return of goods (" IDR ") system to carry out this function and following function.CSR can obtain the image of original commercial invoice or indicated information on it usually.The IDR system also allows the information of CSR use on original commercial invoice to produce the information of return of goods commercial invoice.In other cases, the IDR system allows CSR to override or upgrades specific fields, for example, provides the recipient address of renewal and the kinds of goods that indication will be return.Can use the multiple any means known mutual that be used for, comprise man-machine interface based on figure with CSR.
In other embodiments, except producing return of goods commercial invoice, system or CSR can also produce return of goods shipping label and/or the handling return label that is used for the client.
In other embodiments, the client can utilize order automatic reception return of goods shipping label and handling return label.But, can not provide return of goods commercial invoice usually, because the kinds of goods that require indication to return.In certain embodiments, the return of goods commercial invoice that can provide part to fill in perhaps, if the project that will transport is only arranged, then can produce the return of goods commercial invoice of acquiescence and offer the client with original goods (when anticipating the return of goods).This embodiment is not preferred, but this embodiment is in the scope of principle of the present invention.Because a large amount of examples of the kinds of goods that transported can not return usually, will generate the information of not returning goods then can not be used if therefore do so so.
Then, in step 206, CSR makes and generates return of goods commercial invoices (" RCI ").As can be seen, can generate multi-form commercial invoice, comprise based on commercial invoice paper or electronic form.Can customize described form at each concrete country that returned goods will be transported to.Though not shown, system is inspection be suitable for the returning goods various rules of generation of commercial invoice, comprise guarantee goods be not subjected to return goods restriction and/or calculate the tax that is associated with it.Usually, will to check the goods that will return be to be listed in originally on the original commercial invoice in system.Information that use provides from the information of original commercial invoice, by the businessman and/or the known information of forwarding agent are filled in other fields on the commercial invoice.
Then, in step 208, generate return of goods commercial invoice, this invoice has the information of correctly being finished the goods of returning with the reflection client.Commercial invoice (with any other file that is associated) is generated and sends to the client.Can be in the mode of electronics, via e-mail, file transmits or html data sends and transmits return of goods commercial invoice, perhaps described transmission can be a physics, for example is based on paper.In one embodiment, return of goods commercial invoice (and return of goods shipping label, instruction, RMA bar coded sticker and/or other lists) is collected in the envelope, and sends to the client.Usually, file and the instruction that is associated are collected in the bag of mail size, and the forwarding agent uses forwarding agent's oneself delivery service to send it to the client then.Modification can be arranged, comprise the forwarding agent with client's same country in certain position print described list, and mail service or other delivery services are used to send suitable list.
In step 210, the client receives suitable list, according to the goods that instructs preparation to return, and finishes described list.This mainly is included on the list and signs to prove their accuracy.The content of commercial invoice must with the parcel content match.Usually, the forwarding agent does not sign list, is signed by the client but only prepare list.If return of goods shipping labels (it can be the shipping label of prepayment) are provided, then the client can also paste described label and superscribe.In certain embodiments, the tracking of return of goods shipping label carrying different-format (perhaps from different numbering spaces) numbering.This is because some forwarding agents can distribute the tracking numbering from different numbering spaces according to the country that the consigner was positioned at.And, can also paste and superscribe offering other labels client, the carrying machine-readable markers (such as the bar code of expression RPN or RMA numbering).
At last, in step 212, in case be ready to described parcel, then the forwarding agent receives this parcel and is delivered to the businessman or is designated as other positions of return of goods position by the businessman.In this step, the forwarding agent can receive parcel with different ways.At first, the forwarding agent can go to client's position and collect parcel, as a regular part of collecting service that is provided by the forwarding agent.Secondly, the client can be placed on parcel ' throwing in (drop the off) ' retail shop of pooling with forwarding agent (such as UPS transportation shop).The 3rd, the client can be placed on parcel in the input container of the time of collecting with forwarding agent's regulation.
One of above-mentioned expression is used for the embodiment of explanation principle of the present invention on high level.Though disclose some modification in the above description, further modification also is possible.For example, the replacement forwarding agent pays commercial invoice and returns subsequently and collect parcel (therefore needing two strokes), and the client can take parcel to the retail shop placement position, pastes then at the local printing commercial invoice, and with it to superscribe.The Additional Services that forwarding agent (perhaps its agency) can provide Bale Cargo and prepare suitable file.
In another kind of version, got in touch after businessman and indication want returned goods the client, businessman's transportation system provides information about the goods that will return from trend forwarding agent's IDR system.The businessman also provides (client's) e-mail address, and the forwarding agent will send commercial invoice to this address.Forwarding agent's IDR system generates image or other relevant informations of commercial invoice then, and invoice is sent to the client in email message.Perhaps, the IDR system can be via the network address (for example URL) to user's send Email message, this message instruction customer selecting link, thus make the user arrive the handling return webpage of operating by IDR.Then, the IDR system provides commercial invoice to the client, and allows the user to select other option (for example: come the classification of upgrade service, trace information etc. is provided to the client with the expense that rises).
In aforesaid embodiment, forwarding agent's IDR system preserves the customizing messages of relevant original commercial invoice, is used to generate return of goods commercial invoice.Businessman or client may need the information that provides other, so that the forwarding agent can generate return of goods commercial invoice.This can comprise the project that will return and whether will use different address (for example, return of goods address is not original consigner's address, and can be the address that the third party handling return person agency of contract is arranged with the businessman).
In many cases, businessman (perhaps third party handling return person) can operate special-purpose handling return warehouse, is not sent to the former same address of starting of sending so that return goods.In other words, when returned goods, only ' exchange ' consigner and recipient address may be unsuitable.In certain embodiments, the forwarding agent will use the rule of being set up by the businessman to select suitable return of goods address from address list.For example, domestic online retailer can throw in shipping goods from manufacturer, and all returned goods should be sent to suitable manufacturer.Other retailers can have different warehouse, geographic position (for example be sent to warehouse " A " from some national goods, and be sent to warehouse " B " from the goods of other countries).
Other information can only be duplicated from original commercial invoice.For example, client's (recipient in the original transportation) have usually with the transportation of returning goods in consigner's identical address.And when returned work, usually, as the value of goods, original product explanation and coordination of tariff code should be with identical when the original transmission.
Related system element has been shown among Fig. 3 a, and described system element is corresponding to the method step shown in Fig. 2.In Fig. 3 b, process starts from getting in touch of client's 300 startups and businessman.In this embodiment, for illustrative purposes, the client uses a computer and 300 gets in touch by businessman's network operating server 302.The user is chosen in " return of goods " icon that is exclusively used on the suitable webpage of carrying out handling return usually.Businessman's the webserver is based on obtaining original order information from client's recognition data, and this original order information comprises the information that is associated with original commercial invoice.Then, businessman's system communicates by letter with forwarding agent's IDR disposal system 304.In this embodiment, use application programming interfaces (API) to finish described communication by communication network (for example the Internet).Usually, this comprises: the forwarding agent is provided for coordinating the handling return specialized software to the businessman, and described software can be the part by transportation system's software of businessman's use.This function can be installed in businessman's the transportation system.
Turn to Fig. 3 b now, disclose each embodiment that is used for generating and sending commercial invoice by the forwarding agent.Fig. 3 b shows forwarding agent's IDR system 304, the standard that this system can set up based on the forwarding agent and generate commercial invoice in various manners.
First method is that the mode with electronics sends commercial invoice 360 to the client.As described herein, there are several steps the preceding, described step the preceding is in order to send information to the client and to carry out.A typical embodiment comprises: generation has the independently Email of annex (for example image of pdf document or GIF form).Can form described annex by the physical printed version of scanning document.Another exemplary embodiments comprises that the user is mutual on the website of being administered by the webserver 350, and wherein, described image is dynamically generated and offers the client.Therefore, the webserver 350 can be made by forwarding agent IDR system and be used for or store commercial invoice, so that subsequently by client's retrieval, perhaps the client can access web server and mutual, so that the further information that allows to set up commercial invoice is provided, offers the client then.In this embodiment, the webserver can be positioned at identical position (perhaps even with the IDR system integration together) with forwarding agent's IDR system, and perhaps the webserver can be positioned at another country away from the IDR server.For example, the forwarding agent can dispose this handling return webserver of limited quantity, is used to serve the geographic area of striding a plurality of countries.At last, as mentioned above, another embodiment comprises: use printer 306 to print commercial invoice, thereafter, physically provide commercial invoice to the client.In certain embodiments, the businessman can physically print the copy of commercial invoice, and arranges to send it to client.
In other embodiments, the forwarding agent can provide return of goods commercial invoice to the businessman, and the businessman offers the client with return of goods commercial invoice again.The forwarding agent can offer the businessman with the new-type of electronics with return of goods commercial invoice, and the businessman can send it client, and perhaps the mode with electronics is transmitted to the client with it.By this way, the businessman keeps the control to the client, and does not allow the client contact with the forwarding agent.In other embodiments, the businessman can be redirected to the client forwarding agent's website, and allow the client separately and the forwarding agent mutual.These and other modification all within the scope of the invention.
Fig. 4 shows commercial invoice and how to be stored and an embodiment who is used to generate return of goods commercial invoice subsequently.Fig. 4 shows package level detail (" PLD ") database 400, this database with the record form store about the parcel information 402.Each record 404 generally includes a plurality of fields, and described field comprises the data that are associated with the various aspects of the parcel that will transport.The accurate form and the structure of record can change, but still in the scope of principle of the present invention.Reference example record, first field comprise package tracking numbering 404a, and this numbering can be used for index record, and identify specific parcel to be used for tracking.Usually, client and businessman (for example recipient and consigner) know described tracking numbering.Following field comprises consigner and recipient field 404b, 404c, and described field comprises title, address, city, state and national information.In this case, suppose that consigner and recipient are in different countries.Other fields are provided in the PLD record usually, comprise the weight 404d and the service type 404e of parcel.
Shown record 404 comprises the indication that has commercial invoice number field 404x.(in other embodiments, when consigner and recipient impliedly indicate this point during at country variant).Described field indication commercial invoice identifier, this identifier can be used to visit the copy at the commercial invoice of commercial invoice database 406 stored.Existence can realize the alternate embodiment of identical function.For example, the commercial invoice mark can be represented the existence of commercial invoice, and can find suitable commercial invoice record as the identifier in the commercial invoice database by using the package tracking numbering.In this case, the commercial invoice database will come the index commercial invoice by following the tracks of numbering.
Other database schema scheme is tangible for those skilled in the art.For example, the businessman can provide RMA and RPN numbering to the forwarding agent with the mode of electronics, and the forwarding agent is then with itself and return of goods commercial invoice and/or return shipping number and interrelate.This makes businessman (and/or possible third party handling return person) to provide to return goods to the forwarding agent the client and follows the tracks of the transportation of returning goods when wrapping up from the beginning.
The commercial invoice database storing is about the information of commercial invoice.It is possible that several parcels can be associated with same commercial invoice 408.Described commercial invoice database can be stored commercial invoice information with different forms, the information of described form in from the image (for example pdf, gif, bitmap or extended formatting) of invoice to the field that is stored in data-base recording (perhaps both).
In case original (perhaps existing) commercial invoice 408 has been known by the IDR system, then the IDR system can generate return of goods commercial invoice 410.This process can be summarized as follows: the IDR system is from businessman's reception information, and this information is the package tracking numbering normally, is used to the Specific Goods of indicating client requests to return.The IDR system can obtain the existing commercial invoice of this parcel.Also notified which kinds of goods that will return in the parcel of IDR system.If parcel only comprises a kind of goods, then can give tacit consent to selection the type.In the common single parcel dissimilar goods can be arranged, and the IDR system need know returning which and how many goods.The IDR system can use the information that provided by the businessman together with from the information of existing commercial invoice 408 and generate return of goods commercial invoice.As described, can be physically or generate return of goods commercial invoice (and alternative document) in the mode of electronics.As mentioned above, can provide commercial invoice to the client with multiple mode.
In many examples, the IDR system can also generate the shipping label of will returning goods (and alternative document, comprise RMA and RPN label), to follow commercial invoice.In such embodiments, the IDR system can distribute also related package tracking numbering to be used for the transportation of returning goods.Therefore, return of goods commercial invoice with return package tracking numbering and handling return and number and be associated.In Fig. 4, return of goods package tracking numbering is shown as record 412, and this record has commercial invoice numbering 412x field, and this field comprises the commercial invoice numbering of return of goods commercial invoice 410.This allows the IDR system to use the package tracking numbering of return of goods parcel to obtain return of goods commercial invoice under the situation of needs.In other embodiments, use RMA or RPN numbering to replace the commercial invoice numbering.But the existence indication of numbering can be used to follow the tracks of to number and obtain return of goods commercial invoice from commercial invoice database in the PLD record.
The form or the address space that should be noted that described tracking numbering can be unique for particular country.Therefore, the forwarding agent can have specific tracking numbered address space or its subclass at each country.
System architecture
Fig. 5 shows an embodiment of the overall system framework that relates in handling the international taxable return of goods.In Fig. 5, Customer Location 501 is shown as and comprises that various communicators, client can use they and businessman to get in touch, and is used for ordering and returning goods in startup.Can use different forms in the different time, and can use other forms (cell phone, pager, facsimile recorder, PDA etc.).The client can also use identical communicator to be used for communicating by letter with the forwarding agent, and is used to carry out other correlation functions, such as following the tracks of the parcel etc. of returning goods.
The present invention relates to returning of goods, but it helps checking the whole process that begins from client's indent goods.In this embodiment, the client uses a computer and 500 communicates by letter by the Internet 502 by computing system 522 network operating interfaces 544 via the businessman, businessman's computer system comprises processor 549, and comprise be used for via e-mail 542, website 544 and the interface of communicating by letter via phone 546.In addition, system provides application programming interfaces (" API ") 547, is used for the system communication with the forwarding agent.
For convenience of explanation, businessman's system is shown as individual system, and still, this system can comprise various interconnection and distributed computer system.For example, api interface can be installed in the independent transportation system, and this is common in being used for many business environments of online businessman.
The api interface in businessman's the transportation system and the use of software may influence and be used to discern the use of specific Ref. No. of transaction of returning goods.The businessman can unilaterally distribute commercial invoice number.If then the forwarding agent can not discern return of goods commercial invoice (for example two businessman may select same numbering) uniquely in the commercial invoice database so.If the forwarding agent distributes commercial invoice number, then the forwarding agent is unique with guarantee value.On the other hand, follow the tracks of numbering (this is unique for the forwarding agent) if the businessman uses, then this value can be used to discern commercial invoice.At last, the businessman may expect to use third party's handling return numbering, is beneficial to by the processing of third party handling return person tracking to returned goods.The forwarding agent can accept any one in such identifier, and in return of goods commercial invoice and businessman's the numbering each interrelated.And the forwarding agent can use electronic tag (for example RFI label) or the label (for example bar coded sticker) printed provides machine-readable handling return label, superscribes so that the client pastes, thereby the information of relevant attach identifier is provided.
The webserver of supposing client and businessman is alternately to buy goods.The client will provide suitable payment information, generally include credit card or other letter of credits.Transit information (for example recipient address) also is provided.Therefore, businessman's system has needed all information that are used for shipping goods and finish commercial invoice of client.
The businessman uses api interface 547, communicates by letter with the forwarding agent via the api interface 550 of correspondence, is used for transportation to generate suitable shipping label.And businessman or forwarding agent can generate the information that is associated with commercial invoice.The service that is provided by the forwarding agent can be provided the businessman, generating commercial invoice, and it is offered the forwarding agent with parcel.
Forwarding agent's system comprises processor 522 and storer well known in the art 526 and corresponding api interface 550.Forwarding agent's system also preserves the package-level recording of information in PLD database 534, wherein, described record is associated with original transportation.For international transport, forwarding agent's system can also be beneficial to the generation commercial invoice.Usually (though not requiring), commercial invoice are stored in the commercial invoice database 533, and processor 502 uses LAN (Local Area Network) 506 and this database communication.In other embodiments, the commercial invoice database is a logical data base, and it physically is positioned at same position with the PDL database or is integrated in wherein.The various physics realization modes of logic entity all are possible.System 504 uses process well known in the art to finish the generation of shipping label with the commercial invoice of correspondence.The forwarding agent can also store the image (perhaps its information) that offers client's alternative document with commercial invoice.Therefore, return of goods shipping label, RMA label or RPN label also can be stored in the commercial invoice database or independent database in.Therefore, commercial invoice each in can the label relevant with these is associated, and can therefore easily realize identification to other information so that be provided the identifier that is used for discerning one of described label.For example, if the IDR system has been provided the commercial invoice numbering, has returned goods and follow the tracks of one of numbering or handling return numbering, then can retrieve return of goods commercial invoice, return of goods shipping label and handling return label.
At this point, (not shown in Fig. 5), then, the businessman extracts from the warehouse and wants freight, packs described goods, generates necessary document, and transports described goods.The not shown shipping goods wherefrom of Fig. 5, but suppose that goods sends being appointed as the different country in the position of customer objective address with the client.Other assemblies that do not require businessman's position or IDR system are positioned at the identical country of transportation destination address that the country that will transport with goods or client have indicated.
Herein, forwarding agent's PLD database has been stored by the package tracking relevant with transportation and has been numbered the details that identify, and comprises the indication of the commercial invoice numbering that is associated.Forwarding agent's commercial invoice database 533 is also stored the content of commercial invoice, so that can easily retrieve its information when needed.
Subsequently, after receiving goods, the specific goods of trade connection businessman to arrange to return.Described contact can be carried out via phone 508 or via computing machine 500.Suppose via computing machine 500 and get in touch that then user and businessman's network interface carries out alternately, will return from which goods in the indicated order with indication.Usually, the client will identify themselves, and identify specific order or invoice number, be used to identify original order.The client also indicates the specific goods that will return.
Then.The businessman communicates by letter with the forwarding agent, to coordinate the generation of return of goods commercial invoice (with any other return of goods that are associated transportation file, such as shipping label etc.).This can with customer interaction in carry out in regular turn or in real time.In one embodiment, customer representative's (not shown) of businessman uses telephony interface 546, to communicate by letter with forwarding agent Customer Service Representative (" CSR ") 520 via telephone network 510.CSR can ask to be used to discern the information of order or commercial invoice, and uses IDR system 504 to obtain suitable commercial invoice from commercial invoice database 533.
But in a preferred embodiment, the businessman will use API 547 to communicate in the mode of computing machine to computing machine under the situation that nobody gets involved.The common indication of communication from businessman's system 522 to forwarding agent's IDR system 504 will start returning of international taxable goods, and (for example directly by the commercial invoice numbering or indirectly such as tracking numbering or RMA/RPN numbering via original transportation) identifies original commercial invoice in some way.The businessman can indicate the goods alternative address that will return and the concrete goods that will return.The IDR system is the described information of checking usually, comprises goods original the listing in original commercial invoice that will return.
Forwarding agent's IDR system can ask or require other information (comprising service type, alternative recipient address, the arrangement of payment of trucking costs, the arrangement of payment of tax etc.) of using in the process that generates return of goods commercial invoice.Forwarding agent's IDR system generates commercial invoice, and stores up data and/or the image that is associated in the commercial invoice databases.Information shown in the generation of commercial invoice can comprise in Fig. 1 usually, but this invoice can be by (manually or electronically) signature.Commercial invoice is only prepared by forwarding agent's IDR system, does not carry out but do not finish it, because the client of packing returned goods is only the suitable entity of the accuracy that is used for documentary evidence.
The IDR system also can generate alternative document, comprises return of goods shipping label.This can realize by IDR system itself or by the other system that the IDR system communicates by letter with it.Described IDR system will be associated with return of goods commercial invoice by any package tracking numbering that return of goods shipping label process generates as mentioned above.
In other embodiments, the businessman can generate return of goods shipping label according to the existing process that is used to generate shipping label and subsequently.If so, then when generating shipping label, can between return of goods package tracking numbering and return of goods commercial invoice, set up relevance.
System shown in Figure 5 also is beneficial to the client and receives commercial invoice (and alternative document (if any)).As described, an embodiment comprises IDR system 504, and physical copy is printed via local or long-range attached printer (not shown) by this system.Use the service that provides by described forwarding agent or other forwarding agents that file is transported to the client then.Preferred embodiment is the IDR system to be provided file or file can be obtained in the mode of electronics.Doing like this to have following several mode.
The client receives commercial invoice via e-mail
In one embodiment, the client receives the commercial invoice as the annex of email message.Can send described email message by businessman or forwarding agent's IDR system.In first embodiment, forwarding agent's IDR system sends commercial invoice as pdf document to the businessman, wherein has the indication that is used to identify client or specific return of goods transaction.Businessman's system 552 transmits (perhaps duplicating described annex in new Email) then and sends described annex to the client.The e-mail address that the businessman uses the client to provide when placing an order for the first time, the independently e-mail address that perhaps uses the client when starting the request of returned goods, to transmit.
In a second embodiment, businessman's system provides suitable e-mail address to forwarding agent's IDR system, and forwarding agent's IDR system 504 uses email interface 512 to client's send Email.The method of first or second embodiment causes sending commercial invoice (and/or other file).Start via telephone communication and businessman under the situation of the return of goods the client, perhaps start under the situation of the return of goods via telephone communication and forwarding agent the businessman, it can be preferred being beneficial to the E-mail conveyance commercial invoice.
The client receives commercial invoice via the webserver
Be used for providing another embodiment of commercial invoice (comprising alternative document) to present commercial invoice via the website generation or to the user to the client.In this case, there are a plurality of embodiment.At first, the user can start the return of goods alternately by the network interface 544 with the businessman.Businessman's system can be mutual with the API 550 of forwarding agent's IDR system 504 via api interface 547, so that the forwarding agent provides commercial invoice in response to request to the businessman, then, businessman's server provides the commercial invoice of finishing to the client.In this case, businessman's system needs customized software, so that described function and their website are integrated.This takes place when can be in client and businessman's website mutual in real time.
In another embodiment, businessman's website can only be provided to the link (for example URL) of forwarding agent's network interface 514 to the client, thereby causes occurring appearing as concerning the user the new browser window that is derived from the forwarding agent.Then, forwarding agent's network interface and customer interaction, and commercial invoice is provided.
The client receives commercial invoice via other approach
Should become clearly, various combinations are possible.For example, forwarding agent or businessman can use URL to client's send Email, and described URL (station address) is used to identify the website that is used to receive commercial invoice.Other embodiment comprise: send ' servlet ' or Java application code in email message, perhaps download servlet or Java application code from the website, and and make that this locality generates commercial invoice on client's computing machine.These and other change all to drop on to the client provides, sends, presents or provide in the electronics mode in the scope of commercial invoice.
Other each side
When commercial invoice is provided, can provide alternative document or information (such as instruction, RMA or RPN label) to the client.Shipping label can as provide to the user instruction conduct independently annex provide, be used to indicate how to pack, return and finish suitable document.And, can for example use RFID label, bar code or two-dimensional bar, independently, generate the content (also can generate alternative document) of commercial invoice on the machine-readable label.Can be used to indicate whole or a part of machine readable barcode of commercial invoice promptly to handle goods by the recipient who returns commodity.This also is applicable to RMA and RPN numbering, and can comprise other information to the coding of these numberings, and described other information comprise the information that is also included within the commercial invoice.
Except these labels, can also provide the information of nearest retail shop placement position to the user, comprising address, map and contact details and the map and the position of throwing in collecting box.The IDR system will use consigner's's (for example being the client in this case) address to determine the proximal most position of retail shop, placement position or throw in collecting box.
Figure among Fig. 5 unexposed with client, businessman system and any international boundary line of forwarding agent's service system.Usually, it is uncorrelated that real system or position component and the return of goods wrap up the position that is transported to.For example, all parts of system can be positioned at the country different with the client, perhaps are positioned at the country identical with the client.The transportation destination address that international unique requirement of returning goods is a parcel is arranged in the national different country with the client who sends parcel.
In some embodiment of described embodiment,, suppose that the client will use printer (not shown in Fig. 5) at the described list of local printing when provide electronic spreadsheet when (comprising commercial invoice) to the client.In other embodiments, the client can arrive the retail transportation shop by forwarding agent operation, and prints commercial invoice (and alternative document, such as shipping label etc.) in retail shop.The client can sign described commercial invoice in described shop.In other embodiments, the client can authorize transportation shop personnel's letter of appointment, so that on behalf of the client, transportation shop personnel pack and sign commercial invoice.
The above embodiments supposition client provides signature to the physics list.Depend on local law, provide aspect the signature the client, other embodiment is possible.The forwarding agent can provide and can be obtained one group of electronic spreadsheet checking by the client, and the client can sign in the mode of electronics, proving its accuracy, thereby provides Ref. No. to the client.Can finish this electronic signature by following manner: the client clicks the icon that is used to prove commercial invoice, perhaps uses the online label of mouse, pen or other indicating devices client's name.Then, the client can Bale Cargo, and provides parcel at the facility of retail shop or other carrying Ref. No.s to the forwarding agent, and the forwarding agent uses described Ref. No. to discern suitable international document then.Forwarding agent (receiving the facility of parcel at first) pastes suitable file and superscribes then, as a kind of service to the client.Because the client will wrap up with described one group of file and having connected, and prove the accuracy of file, this consigner that may meet the requirements states this locality regulation or the rules of the content of parcel.In other cases, may require the client to authorize letter of appointment.
Use term " client " and " businessman " to describe entity in the above description, reason is that term consigner and recipient are understood because they depend on each stage of process and are misread.That is, when goods that initial transport point is bought, the businessman is the consigner, and the client is a recipient.But when returned goods, the client is the consigner, and the businessman is a recipient.But the present invention is not strictly limited to " client " or " businessman ", but goes for comprising to the transmissions such as manufacturing application of lawyer's office, insurance company, enterprise and enterprise the goods of file.Scope of the present invention is returned to the various situations of the originators that is arranged in country variant applicable to goods.
Claims (20)
1. method of returning of being convenient to international taxable goods may further comprise the steps:
Receive the return of goods indication of returned goods at the first computing system place, wherein, the indication of the described return of goods comprises with goods transports to the original transportation identifier that the client's who buys described goods previous transportation is associated from the businessman, and described return of goods indication also comprises returning sign to the businessman's who markets the goods goods by described client;
Use described original transportation identifier to obtain the original commercial invoice that stores up in the commercial invoice databases, wherein, described original commercial invoice is associated with the previous transportation to described client of described goods, and wherein, described original commercial invoice also comprises first commercial invoice numbering;
Verify the sign of having indicated the goods that to return in the described original commercial invoice;
Generate return of goods commercial invoice by described first computing system, wherein, described return of goods commercial invoice: a 1) project will returning of indication, 2) the indication consigner identical, and 3) numbers by second commercial invoice and identify with the recipient of described original commercial invoice; And
Described return of goods commercial invoice is stored in the described commercial invoice database.
2. according to the method for claim 1, further comprising the steps of:
Set up package level detail (" PLD ") record in the package-level database, this record comprises second package tracking numbering, and wherein, described PLD record also is associated with described second commercial invoice numbering.
3. according to the method for claim 2, further comprising the steps of:
Generate return of goods shipping label, wherein, described return of goods shipping label indication and the identical recipient of recipient of indicating in described return of goods commercial invoice wherein, are used second package tracking to number and are identified described return of goods shipping label.
4. according to the method for claim 3, further comprising the steps of:
Provide described return of goods shipping label and described return of goods commercial invoice to described client.
5. according to the method for claim 4, wherein, described return of goods shipping label and described return of goods commercial invoice are provided for described client as the independent annex of the email message that is sent to described client.
6. according to the method for claim 4, further comprising the steps of:
Generate the handling return label, this handling return label has the handling return numbering of machine-readable form, and wherein, described handling return numbering is instructed to described first computing system with described return of goods indication; And
The two offers described client with described return of goods shipping label and return of goods commercial invoice with described handling return label.
7. according to the process of claim 1 wherein, described return of goods commercial invoice indication is to returning sign to described businessman's goods by described client.
8. according to the method for claim 1, further comprising the steps of:
Generate the electronic image files of described return of goods commercial invoice;
Generate the email message of giving described client, wherein, described email message comprises that the electronic image files of described return of goods commercial invoice is as annex; And
Use is provided for the e-mail address of described first computing system together with the indication of returning to described goods, sends described email message to the client.
9. method of returning of being convenient to international taxable goods, wherein, returning of described goods relates to international transport, said method comprising the steps of:
A) in the first computing machine place reception return of goods request of administering by the website of businessman's operation, wherein said return of goods request is initiated from the client, is used to return the goods of the previous purchase of described client, and described return of goods request also comprises the sign of the goods that will return;
B) send second request from described first computing machine to second computing machine, described second request comprises the sign of the parcel that is transmitted to described client from described businessman by the forwarding agent of described goods, wherein, the sign of described parcel can be used by described second computing machine, to obtain and to transport first commercial invoice that is associated;
C) in response to described second request, receive the data that are associated with second commercial invoice at the described first computing machine place, wherein, the goods that the data indication that described and described second commercial invoice is associated will be return, wherein, described data also comprise the package tracking numbering that will use when returning described goods; And
D) provide described second commercial invoice in response to described return of goods request to described client, so that described client uses when returning described goods.
10. according to the method for claim 9, wherein, provide described second commercial invoice in response to described return of goods request to described client and also comprise so that described client uses:
Provide the image of shipping label in the mode of electronics to the client, this shipping label comprises the mark that is used to indicate described package tracking numbering.
11. the method according to claim 10 also comprises: stored record in described first computing machine, wherein, described record comprises described package tracking numbering and is used to identify second commercial invoice numbering of described second commercial invoice.
12., wherein, provide described second commercial invoice to comprise to described client according to the method for claim 9:
Print the copy of described second commercial invoice; And
Transmit described copy to described client.
13. a system of returning of being convenient to international taxable goods, described international taxable goods comprises the goods that the client buys from the businessman, and wherein, this goods is transported to described client from described businessman internationally, and described system comprises:
The commercial invoice Database Systems, a plurality of records that this commercial invoice Database Systems storage is associated with a plurality of commercial invoices respectively separately, described a plurality of commercial invoice comprises with described goods pays first commercial invoice that is associated from described businessman fully to described client's international transport, wherein, described first commercial invoice is associated with first package tracking numbering and first commercial invoice numbering, the goods that described first commercial invoice indication is bought, the coordination of tariff code that is associated with described goods and the quantity and the value of described goods, described commercial invoice Database Systems are arranged to second commercial invoice that storage is associated with second package tracking numbering, wherein, described second package tracking numbering is associated with the transportation of returning of described goods;
Package level detail (" PLD ") Database Systems, these package level detail Database Systems are used to store a plurality of records that are associated with a plurality of parcels separately, the described a plurality of records that are associated with a plurality of parcels respectively comprise that described PLD Database Systems are used in the indication of a PLD of described first commercial invoice record stored by a PLD of described first package tracking number-mark record with by the 2nd PLD record of the described second package tracking number-mark;
Be used to receive the interface to the request that generates described second commercial invoice, described request comprises the sign of the goods that will return of the sign of described first commercial invoice and described first commercial invoice; And
Processor, described processor receives described to generating the request of described second commercial invoice, described processor is obtained described first commercial invoice, and the sign of using the goods on described first commercial invoice generates described second commercial invoice, described processor is stored in described second commercial invoice in the described commercial invoice database, described processor makes described the 2nd PLD record be stored in the described PLD database, described processor offers described interface with described second commercial invoice with described second package tracking numbering, and described processor makes the relevance between described second package tracking numbering of described PLD database storing and described second commercial invoice.
14. according to the system of claim 13, wherein, described processor generates the return of goods shipping label that is used to indicate described second package tracking numbering.
15. according to the system of claim 14, wherein, described processor is stored in described return of goods shipping label in the described commercial invoice database, described return of goods shipping label and described second commercial invoice interrelate.
16. according to the system of claim 14, wherein, described interface receive from the computer system of described businessman's operation to generating the request of described second commercial invoice.
17. according to the system of claim 14, wherein, described processor is arranged to described second commercial invoice is sent to described client as annex.
18. according to the system of claim 14, wherein, described processor is arranged to prints described second commercial invoice, so that transmit described second commercial invoice to described client.
19. according to the system of claim 15, wherein, in described commercial invoice database, described handling return label and described second commercial invoice interrelate described processor with the handling return tag storage.
20. according to the system of claim 17, wherein, described processor is arranged to described handling return label is sent to described client as second annex.
Applications Claiming Priority (3)
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|---|---|---|---|
| US80562806P | 2006-06-23 | 2006-06-23 | |
| US60/805,628 | 2006-06-23 | ||
| US11/765,266 | 2007-06-19 |
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| CN101496057A true CN101496057A (en) | 2009-07-29 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNA2007800231574A Pending CN101496057A (en) | 2006-06-23 | 2007-06-22 | Systems and methods for international dutiable returns related applications |
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| CN (1) | CN101496057A (en) |
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