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Ladhari et al., 2015 - Google Patents

eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions

Ladhari et al., 2015

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Document ID
17707832273884916906
Author
Ladhari R
Michaud M
Publication year
Publication venue
International Journal of Hospitality Management

External Links

Snippet

The objective of the study is to examine the effect of comments generated on Facebook on the choice of a hotel. More specifically, it focuses on the study of the influence of comments written by Facebook friends on the intentions of booking a hotel, the trust in the hotel, the …
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Classifications

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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
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