GLEN BURNIE, MD (November 20, 2024) – The Maryland Department of Transportation Motor Vehicle Administration announced today that more than two million Marylanders have registered their myMVA online services accounts, which provides customers with real time access to driver and vehicle information. Maryland has nearly five million residents with either a driver’s license or state ID. With a myMVA account, customers can complete more than 60 transactions online including common requests to renew a driver’s license or vehicle registration, change an address, apply for disability products and verify vehicle emission inspection deadlines. In addition, each myMVA account supports ContactMVA, which provides customers with a secure and private way to communicate with the Motor Vehicle Administration. “We continue to encourage all Maryland drivers to sign up for their myMVA account which gives you 24/7 access to all of your MVA business in one account from the convenience of your own home or office,” Motor Vehicle Administrator Chrissy Nizer said. “We are always reviewing our processes to improve accessibility and give Marylanders more time to pursue life’s opportunities. I want to thank the many talented employees who work hard daily and are passionate about delivering premier services to our customers and for their role in helping us not only achieve this milestone but for helping the MVA in being recognized around the world as an elite government agency delivering premier customer service.” |
myMVA account since it launched three years ago. Those transactions would have otherwise required a customer visit into a branch. Click here for a video on how to register an myMVA account. The MVA will be hosting an informational session today, from 10 a.m. to 12 p.m. at the following full service MVA branch locations: Glen Burnie, Bel Air, Frederick and Beltsville, to help customers, including those 65 years and older, register for a myMVA account. Additional informational sessions will also take place in early 2025. Marylanders who use myMVA say it is an easy and convenient option to complete transactions without having to go to an MVA branch. Here are some of the customer testimonials from the recent Power of Age Expo:
:05 -- :08: “I’ve used it several times for renewing my tags...” & :29 -- :33: “Actually really good. I have had no issues with it.” --William Davis
:21 -- :28: “That’s going to be very useful in the near future especially when it’s time to renew licenses (driver’s), registration (vehicle)...” --Cynthia Simmons Launched with the agency’s Customer Connect modernization project in late 2021, myMVA surpassed one million online accounts in March 2023 and was honored that same year with international accolades from the American Association of Motor Vehicle Administrators (AAMVA) for “giving the customer easy navigation and the most accurate account information” and by the American Association of State Highway and Transportation Officials (AASHTO) as a site that “..can only become a model for other jurisdictions to strive to duplicate.” Creating and accessing a myMVA account is also now easier and more secure as customers can use a Google Single Sign-On feature. Customers with existing myMVA accounts can use the Single Sign-On feature which allows them to sign in with the trusted security of their Google credential across multiple applications and platforms. ###
Related Sites: Have you heard of myMVA?
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