8000 City of Austin login error: Cannot find partner configuration · Issue #121 · tronikos/opower · GitHub
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City of Austin login error: Cannot find partner configuration #121

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brian-stravaro opened this issue May 9, 2025 · 2 comments
Open

City of Austin login error: Cannot find partner configuration #121

brian-stravaro opened this issue May 9, 2025 · 2 comments

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@brian-stravaro
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For the last several days, I'm getting an error querying for City of Austin electric data. I finally spent time in the debugger to see what's happening.

In the async_login(), where it POSTs the action_url, we get the HTML response below.

Specifically, it complains: Cannot find partner configuration for provider opower-coa-dss-webUserProd.

I believe the action_url is https://coautilities.com/isam/sps/OPowerIDP_DSS/saml20/login. With the error, we fail the assertion that we found a RelayState and SAMLResponse.

I assume this is a configuration problem on the opower/city of Austin side, but wanted to register the issue just in case.

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en">
    <head>
        <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
        <title>A SAML error has occurred</title>
        <link rel="stylesheet" type="text/css" href="/isam/sps/static/styles.css" />
    </head>
    <body>
        <div class="header">
        	<div class="brandingLogo">
        		<img src="/isam/sps/static/ibm-logo.png" />
        	</div>
		</div>
		<div class="content">
			<div class="contentHeader">
    			<h1 class="pageTitle error">The SAML message cannot be built</h1>
    			<div class="instructions"></div>
			</div>
			<div class="pageContent">
            	<div id="infoDiv" >
                	<em>/sps/OPowerIDP_DSS/saml20/login</em> <br />
                	<em>2025-05-09T21:09:49Z</em> <br />
            	</div>
            	<br />
            	<div id="detailDiv" >
                	<h4>Error details</h4>
                	FBTSML224E Cannot find partner configuration for provider opower-coa-dss-webUserProd.
            	</div>
            	<br />
            	<div id="stackDiv" >
            	    <h4>Stack trace</h4> 
            	    
            	</div>
        	</div>
        </div>
    </body>
</html>
@andyshinn andyshinn mentioned this issue May 20, 2025
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@atx32
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atx32 commented May 22, 2025

In home-assistant/core#144487 (comment) it shows a SAML difference between the app and using a browser. Maybe this changed recently on the coautilities side.

@brian-stravaro
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Yes, I think the login steps need to change, and I haven’t had a chance to look into it. (And probably won’t for awhile.)

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@atx32 @brian-stravaro
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