8000 Account recovery request · Issue #6456 · pypi/support · GitHub
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Account recovery request #6456

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Closed
3 tasks done
shankarpandala opened this issue May 26, 2025 · 3 comments
Closed
3 tasks done

Account recovery request #6456

shankarpandala opened this issue May 26, 2025 · 3 comments
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account-recovery Users needing assistance with account recovery

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@shankarpandala
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PyPI Username

shankarpandala

Reason for request

I have lost my mobile and lost microsoft authenticator data with it and I dont have the recovery keys

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@shankarpandala shankarpandala added the account-recovery Users needing assistance with account recovery label May 26, 2025
@Thespi-Brain
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Hi @shankarpandala,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Pending to Verification in Process in Account Recovery May 30, 2025
@shankarpandala
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Hi @shankarpandala,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain Responded to the email. No progress after that

@Thespi-Brain
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Hi @shankarpandala,

There are many other folks with account recovery issues in the queue and we go in the order in which they were opened.

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

@github-project-automation github-project-automation bot moved this from Verification in Process to Complete in Account Recovery Jun 5, 2025
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account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Complete
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@Thespi-Brain @shankarpandala
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