8000 Countdown Label for Ad Skip Not Displaying in JW Player with VAST Client · Issue #4054 · jwplayer/jwplayer · GitHub
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Countdown Label for Ad Skip Not Displaying in JW Player with VAST Client #4054

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sinksar opened this issue Nov 12, 2024 · 0 comments
Open

Countdown Label for Ad Skip Not Displaying in JW Player with VAST Client #4054

sinksar opened this issue Nov 12, 2024 · 0 comments

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@sinksar
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sinksar commented Nov 12, 2024

Expected Behavior

When using JW Player with the VAST client, a countdown label in English should be displayed, indicating the time remaining until the ad can be skipped.

Actual Behavior

The countdown label that shows the remaining time until an ad can be skipped is not displaying in the player. This occurs specifically when using the VAST client for ad delivery.

Steps to reproduce

1.	Set up JW Player with the VAST client and configure a skippable ad with a countdown timer:
`this.jw.setup({
mediaId: videoId,
playlist: this.playlist,
playlistIndex: this.playlistIndex,
autostart: false,
mute: this.mute,
aspectRatio: '16:9',
advertising: {
    'client': 'vast',
    'skipoffset': 5, // seconds before ad can be skipped
    schedule: [
        {
            'offset': 'pre',
            'tag': YOUR_VAST_TAG,
            'type': 'linear'
        }
    ]
}

});`
2. Ensure adConfig['adTag'] points to a valid VAST ad tag URL with a skippable ad.
3. Open the web player on a supported device and browser.
4. Start playback of the video with the configured ad.
5. Observe that the countdown label indicating the time until the ad can be skipped is missing.
6. Procution URL: https://www.bundesliga.com/de/bundesliga/videos?vid=m9aeBhgE

Environment

- Device: Any supported device (e.g., desktop or mobile)
- Operating System: macOS 13, iOS 17, Windows 11, etc.
- Browser: Chrome 118.0, Safari 17.0, etc.
- JW Player Version: 8.25.0
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