8000 LG webOS - Media Player Entity stays off Since 2025.3.b · Issue #139593 · home-assistant/core · GitHub
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LG webOS - Media Player Entity stays off Since 2025.3.b #139593

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r11a opened this issue Mar 1, 2025 · 9 comments · Fixed by #139712 or #139788
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LG webOS - Media Player Entity stays off Since 2025.3.b #139593

r11a opened this issue Mar 1, 2025 · 9 comments · Fixed by #139712 or #139788
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@r11a
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r11a commented Mar 1, 2025

The problem

It’s happened to me since I have updated to the 2025.3 beta no matter what I’m doing the media player entity stays off. There was no issue on HA 2025.2 .X

What version of Home Assistant Core has the issue?

2025.3.b

What was the last working version of Home Assistant Core?

2025.2.4

What type of installation are you running?

Home Assistant OS

Integration causing the issue

LG webOS

Link to integration documentation on our website

https://www.home-assistant.io/integrations/webostv/

Diagnostics information

home-assistant_webostv_2025-03-01T20-04-58.044Z.log

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

@home-assistant
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home-assistant bot commented Mar 1, 2025

Hey there @thecode, mind taking a look at this issue as it has been labeled with an integration (webostv) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of webostv can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign webostv Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


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@mib1185 mib1185 added this to the 2025.3.0 milestone Mar 1, 2025
@thecode
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thecode commented Mar 1, 2025

I think I understand the problem, I would like to double check it, please turn on the TV, wait for about 20 seconds, download the diagnostics from the device card in Home Assistant and attach it in a comment.

@r11a
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r11a commented Mar 2, 2025

Hi Shay,

attached Diagnostic file

config_entry-webostv-01JN4RCHYMYX0AGR8ZW49JDET8.json

Toda Raba!!!

@thecode
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thecode commented Mar 2, 2025

Hi Shay,

attached Diagnostic file

config_entry-webostv-01JN4RCHYMYX0AGR8ZW49JDET8.json

Toda Raba!!!

Thanks, diagnostics confirms it is related to a change I did recently, I will work on fixing it before beta ends.

@r11a
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r11a commented Mar 2, 2025

Great Thank You!

@r11a
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r11a commented Mar 4, 2025

Hi,

Same issue with 2025.3.0b4, The media player entity still off.
I have deleted the LG TV integration and add it from the beginning, the process run smoothly but the issue still remains.

🙏

@thecode thecode reopened this Mar 4, 2025
@thecode
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thecode commented Mar 4, 2025

Can you add debug log and diagnostics (after the TV is on)? you don't need to the delete and re-add, just make sure you are not using a custom test version

@r11a
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r11a commented Mar 4, 2025

@thecode
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thecode commented Mar 4, 2025

debug log:

home-assistant_webostv_2025-03-04T18-41-31.730Z.log

diagnostics :

config_entry-webostv-01JNGX5K5394QQXG4PYD2MXRSS.json

Thank You

Thanks again for the data, I saw the problem in the diagnostics and modified the requested endpoint so that it will return the same error as in your TV and reproduced the bug, will be fixed for the next release.

@thecode thecode mentioned this issue Mar 4, 2025
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