8000 Fail to install IKEA trådlös gateway hass.io 0.84.6 · Issue #19876 · home-assistant/core · GitHub
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Fail to install IKEA trådlös gateway hass.io 0.84.6 #19876

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pofferoffe opened this issue Jan 8, 2019 · 3 comments
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Fail to install IKEA trådlös gateway hass.io 0.84.6 #19876

pofferoffe opened this issue Jan 8, 2019 · 3 comments

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@pofferoffe
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pofferoffe commented Jan 8, 2019

Referring to issue #10499

I'm having the same problem, running hass.io 0.84.6 on RPI 3, new install.
Getting the same message Fatal DTLS error: code 20
Sometimes I get timeout submitting the IKEA code, sometimes the submit button just "clicks" and nothing happens. Yesterday the IKEA gw rebooted every 5 or 6 times I pressed the submit in hassio.

I am sure of the code, the IKEA gw has a dedicated IP in my router.
I've tried to restore gw, restart, dynamic IP, auto-discover in hass.io....
IKEA firmware is 1.4.15

Anyone? Please

@WilcoE
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WilcoE commented Feb 6, 2019

Hi,

i think i got the same issue with a fresh installation of hass.io (home-assistant version: 0.86.4) when i try to submit the api key of the gateway in home-assistant i got the following log errors:

2019-02-06 02:54:59 ERROR (MainThread) [coap] Fatal DTLS error: code 20
2019-02-06 02:54:59 ERROR (MainThread) [coap] Exception CancelledError() can not be represented as errno, setting -1.
2019-02-06 02:54:59 ERROR (MainThread) [coap] Exception CancelledError() can not be represented as errno, setting -1.
2019-02-06 02:55:06 ERROR (MainThread) [coap] Fatal DTLS error: code 20
2019-02-06 02:55:06 ERROR (MainThread) [coap] Exception CancelledError() can not be represented as errno, setting -1.
2019-02-06 02:55:06 ERROR (MainThread) [coap] Exception CancelledError() can not be represented as errno, setting -1.
2019-02-06 02:55:11 ERROR (MainThread) [coap] Fatal DTLS error: code 20
2019-02-06 02:55:11 ERROR (MainThread) [coap] Exception CancelledError() can not be represented as errno, setting -1.
2019-02-06 02:55:11 ERROR (MainThread) [coap] Exception CancelledError() can not be represented as errno, setting -1.

@alex-gh
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alex-gh commented Mar 22, 2019

I have struggled with this before: You need to use a bar code scanner to get the API key, the one written in text on the gateway will not suffice.

@alex-gh
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alex-gh commented Mar 22, 2019

My bad. There is indeed a printed security key on the gateway.
However it is NOT the bold numerical code in the format of XXX - XX - XXX, but a much longer code in small print consisting of letters and numbers.

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