8000 Component group shows still "1 Incident" after an issue is resolved · Issue #4486 · cachethq/cachet · GitHub
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Component group shows still "1 Incident" after an issue is resolved #4486

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tgrymatt opened this issue Feb 6, 2025 · 8 comments
Open

Component group shows still "1 Incident" after an issue is resolved #4486

tgrymatt opened this issue Feb 6, 2025 · 8 comments
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more information needed
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v3.x

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@tgrymatt
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tgrymatt commented Feb 6, 2025

The status page displays always "1 Incident" after the incident is resolved.

Image Image

That´s the code status I used:

commit 4ebeba1 (HEAD -> 3.x, origin/HEAD, origin/3.x)
Date: Fri Jan 31 08:08:25 2025 +0000
@ez-w
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ez-w commented Feb 12, 2025

I can confirm, same problem

Image

commit 4ebeba1 (HEAD -> 3.x, origin/HEAD, origin/3.x)

@ez-w
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ez-w commented Feb 12, 2025

I have to remove the component attachment to the fixed incident for the annotation to disappear, is this the normal behavior of a fixed incident !?

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How to remove this attachment via API ?

@jbrooksuk
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Just to check, if you mark an incident as Fixed, you'd expect all attached components to be operational again?

@jbrooksuk jbrooksuk added this to the v3.x milestone Feb 13, 2025
@AffluentAvo
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I assume he means this:
The information "1 Incident" should not be displayed, when all components are operational again.
Like here: I have a fixed incident, so it should not display "1 Incident" anymore. It should still be in the "past incidents" history, but not displayed here:

Image

@ez-w
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ez-w commented Feb 13, 2025

Exactly AflluentAvo.

How, I don't known. Maybe if the incident is marked as fixed, automatically remove component attachment to this incident !?

@tgrymatt
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But if you remove the attached components then you loose the information which component was affected in the incident. I think "1 Incident" should only be showed if there are no open incidents. If all incidents to this component resolved, then this information should be remov 8000 ed.

@NiccyB
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NiccyB commented Mar 12, 2025

Completely agree with @tgrymatt - components shouldn't be deleted when an incident is fixed - their status should be ignored instead. Users should be able to see, even historically, which components were affected by an incident and to what level.

@tgrymatt
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I assume he means this: The information "1 Incident" should not be displayed, when all components are operational again. Like here: I have a fixed incident, so it should not display "1 Incident" anymore. It should still be in the "past incidents" history, but not displayed here:

Image

Exactly this!

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@jbrooksuk @tgrymatt @ez-w @NiccyB @AffluentAvo
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