From 11d028f534d7e7295423317c1af311561efdb426 Mon Sep 17 00:00:00 2001
From: Stacey Salamon <stacey.salamon@aiven.io>
Date: Thu, 12 Jun 2025 10:39:45 +0200
Subject: [PATCH] update: instructions for sending HAR files to support

---
 docs/platform/howto/support.md | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/docs/platform/howto/support.md b/docs/platform/howto/support.md
index 1a6d9665f..36e37b79d 100644
--- a/docs/platform/howto/support.md
+++ b/docs/platform/howto/support.md
@@ -137,5 +137,5 @@ in a HAR (HTTP Archive) file.
     -   Tokens or passwords
     -   Sensitive URLs
     -   Sensitive cookies or headers
-1.  Send the sanitized file to the support team in your reply to their
-    email or in the ticket's comments.
+1.  Zip the sanitized file and add password protection to it.
+1.  Follow the support team's instructions to share the file and password with them.