8000 [Bug]: Check balance fails when checking bank account balance using KCB · Issue #969 · UseHover/Stax · GitHub
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[Bug]: Check balance fails when checking bank account balance using KCB 8000 #969

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larrymiami opened this issue Feb 23, 2023 · 0 comments · Fixed by #981
Open

[Bug]: Check balance fails when checking bank account balance using KCB #969

larrymiami opened this issue Feb 23, 2023 · 0 comments · Fixed by #981
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bug Something isn't working

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@larrymiami
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larrymiami commented Feb 23, 2023 •
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Description

Check balance fails with the error "We received no response from KCB Bank. We don't think this transaction worked.Please try again"

Steps to reproduce

  1. Open the Stax app.
  2. On the home screen click on the reload button next to your kcb account.
  3. Enter your pin.
  4. Pay attention to the transaction screen.

Expected result

A confirmation message is received and transaction details are displayed successfully on the screen.

Actual result

The transaction page is written failed with the error "We received no response from KCB Bank. We don't think this transaction worked.Please try again"

Link to screenshots/screen recordings

https://drive.google.com/file/d/1qMhAfrOy_tK8g_H8zJxUYAVw_HSbaomk/view?usp=sharing

Suggested solution

No response

Device name

Xiaomi-Readmi 10C

Android OS

12

App version

1.19.6

Config version

20230223000057

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

cd34e3c1f210911a
@larrymiami larrymiami added the bug Something isn't working label Feb 23, 2023
@davkutalek davkutalek mentioned this issue Mar 3, 2023
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Using regex from config to parse account list if available UseHover/Stax
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