8000 Shell app not working in Amazon Linux 2023 · Issue #4409 · OSC/ondemand · GitHub
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jaguillette opened this issue Jun 5, 2025 · 4 comments
Open

Shell app not working in Amazon Linux 2023 #4409

jaguillette opened this issue Jun 5, 2025 · 4 comments
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@jaguillette
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I'm experiencing something similar to issue #3895, but in Amazon Linux 2023. Here's the output from nginx logs:

App 486034 output: innerError Error: Cannot find module '../build/Debug/pty.node'
App 486034 output: Require stack:
App 486034 output: - /var/www/ood/apps/sys/shell/node_modules/node-pty/lib/unixTerminal.js
App 486034 output: - /var/www/ood/apps/sys/shell/node_modules/node-pty/lib/index.js
App 486034 output: - /var/www/ood/apps/sys/shell/app.js
App 486034 output: - /opt/ood/ondemand/root/usr/share/passenger/helper-scripts/node-loader.js
App 486034 output:     at Module._resolveFilename (node:internal/modules/cjs/loader:1212:15)
App 486034 output:     at Module._load (node:internal/modules/cjs/loader:1043:27)
App 486034 output:     at Module.require (node:internal/modules/cjs/loader:1298:19)
App 486034 output:     at Module.require (/opt/ood/ondemand/root/usr/share/passenger/helper-scripts/node-loader.js:80:25)
App 486034 output:     at require (node:internal/modules/helpers:182:18)
App 486034 output:     at Object.<anonymous> (/var/www/ood/apps/sys/shell/node_modules/node-pty/lib/unixTerminal.js:34:15)
App 486034 output:     at Module._compile (node:internal/modules/cjs/loader:1529:14)
App 486034 output:     at Module._extensions..js (node:internal/modules/cjs/loader:1613:10)
App 486034 output:     at Module.load (node:internal/modules/cjs/loader:1275:32)
App 486034 output:     at Module._load (node:internal/modules/cjs/loader:1096:12) {
App 486034 output:   code: 'MODULE_NOT_FOUND',
App 486034 output:   requireStack: [
App 486034 output:     '/var/www/ood/apps/sys/shell/node_modules/node-pty/lib/unixTerminal.js',
App 486034 output:     '/var/www/ood/apps/sys/shell/node_modules/node-pty/lib/index.js',
App 486034 output:     '/var/www/ood/apps/sys/shell/app.js',
App 486034 output:     '/opt/ood/ondemand/root/usr/share/passenger/helper-scripts/node-loader.js'
App 486034 output:   ]
App 486034 output: }
App 486034 output: /var/www/ood/apps/sys/shell/node_modules/node-pty/lib/unixTerminal.js:40
App 486034 output:         throw outerError;
App 486034 output:         ^
App 486034 output:
App 486034 output: Error: /var/www/ood/apps/sys/shell/node_modules/node-pty/build/Release/pty.node: undefined symbol: _ZN2v88internal20CanHaveInternalFieldEi
App 486034 output:     at Module._extensions..node (node:internal/modules/cjs/loader:1651:18)
App 486034 output:     at Module.load (node:internal/modules/cjs/loader:1275:32)
App 486034 output:     at Module._load (node:internal/modules/cjs/loader:1096:12)
App 486034 output:     at Module.require (node:internal/modules/cjs/loader:1298:19)
App 486034 output:     at Module.require (/opt/ood/ondemand/root/usr/share/passenger/helper-scripts/node-loader.js:80:25)
App 486034 output:     at require (node:internal/modules/helpers:182:18)
App 486034 output:     at Object.<anonymous> (/var/www/ood/apps/sys/shell/node_modules/node-pty/lib/unixTerminal.js:29:11)
App 486034 output:     at Module._compile (node:internal/modules/cjs/loader:1529:14)
App 486034 output:     at Module._extensions..js (node:internal/modules/cjs/loader:1613:10)
App 486034 output:     at Module.load (node:internal/modules/cjs/loader:1275:32) {
App 486034 output:   code: 'ERR_DLOPEN_FAILED'
App 486034 output: }
App 486034 output:
App 486034 output: Node.js v20.19.1
[ E 2025-06-04 20:21:24.7788 481707/T1f age/Cor/App/Implementation.cpp:221 ]: Could not spawn process for application /var/www/ood/apps/sys/shell: The application process exited prematurely.
  Error ID: 06bb81d4
  Error details saved to: /tmp/passenger-error-J7yd2s.html

[ E 2025-06-04 20:21:24.7819 481707/Tf age/Cor/Con/CheckoutSession.cpp:282 ]: [Client 4-4] Cannot checkout session because a spawning error occurred. The identifier of the error is 06bb81d4. Please see earlier logs for details about the error.

We're installing from https://yum.osc.edu/ondemand/4.0/ondemand-release-web-4.0-1.amzn2023.noarch.rpm

I'm not seeing an obvious error in the dfn.rpm.log file, but I can provide it if need be (too long to paste in directly).
@osc-bot osc-bot added this to the Backlog milestone Jun 5, 2025
@johrstrom
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Same issue as this discourse topic:

https://discourse.openondemand.org/t/error-launching-shell-in-4-0-3/4255/3

I believe it's because you have node 20 installed, when we built against node 18. @treydock I wonder if we need to cap the node version?

@jaguillette
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Oh, okay. I'm using the AWS samples repo of OOD in AWS parallel cluster that Doug wrote, so I'll follow up with him on specifics for a fix. Thanks!

@johrstrom
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Oh, okay. I'm using the AWS samples repo of OOD in AWS parallel cluster that Doug wrote, so I'll follow up with him on specifics for a fix. Thanks!

I think if you just install nodejs 18 instead of nodejs 20 it should start working.

@jaguillette
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Yep, that did it. Specifically, in our OOD installation script, adding these lines after the OOD install should do the trick:

# Fix for node-pty module compatibility issues
dnf install gcc-c++ make nodejs-devel -y -q
cd /var/www/ood/apps/sys/shell
npm rebuild node-pty
cd -

This is from https://github.com/aws-samples/open-on-demand-on-aws/blob/main/scripts/install_ood.sh#L17-L21

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