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- research-articleOctober 2024
Large Language Model in Creative Work: The Role of Collaboration Modality and User Expertise
Management Science (MANS), Volume 70, Issue 12Pages 9101–9117https://doi.org/10.1287/mnsc.2023.03014Since the launch of ChatGPT in December 2022, large language models (LLMs) have been rapidly adopted by businesses to assist users in a wide range of open-ended tasks, including creative work. Although the versatility of LLM has unlocked new ways of human-...
- research-articleSeptember 2024
The Digital Lives of the Poor: Entertainment Traps and Information Isolation
Smartphones have enabled the delivery of life-improving information services to base-of-the-pyramid (BOP) consumers. However, little is known about how the poor interact with the digital world. Through a novel app we developed to investigate real-time ...
- research-articleJuly 2024
From Feeds to Inboxes: A Comparative Study of Polarization in Facebook and Email News Sharing
This study explores the polarization of news content shared on Facebook compared with email using data from the New York Times’ Most Emailed and Most Shared lists over 2.5 years. Employing latent Dirichlet allocation and large language models (LLMs), we ...
- research-articleMarch 2024
Failures in Forecasting: An Experiment on Interpersonal Projection Bias
Management Science (MANS), Volume 70, Issue 12Pages 8735–8752https://doi.org/10.1287/mnsc.2022.00655Using a real-effort experiment, we show that people project their current tastes onto others when forecasting others’ behavior, even when their tastes are exogenously manipulated and transparently different. In the first part of our experiment, “workers” ...
- research-articleMarch 2024
Digital Content Creation: An Analysis of the Impact of Recommendation Systems
Management Science (MANS), Volume 70, Issue 12Pages 8668–8684https://doi.org/10.1287/mnsc.2022.03655The success of digital content platforms, such as YouTube, relies on both the creativity of independent content creators and the efficiency of content distribution. By sharing advertising revenue with content creators, these platforms can motivate ...
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- research-articleFebruary 2024
Proximate (Co-)Working: Knowledge Spillovers and Social Interactions
Management Science (MANS), Volume 70, Issue 12Pages 8245–8264https://doi.org/10.1287/mnsc.2022.03555We examine the influence of physical proximity on between-start-up knowledge spillovers at one of the largest technology coworking hubs in the United States. Relying on the exogenous assignment of office space to the hub’s 251 start-ups, we find that ...
- research-articleFebruary 2024
Unifying Procedure-Dependent Preference Reversals: Theory and Experiments
Management Science (MANS), Volume 70, Issue 11Pages 8163–8186https://doi.org/10.1287/mnsc.2021.02640Revealed preferences between alternatives can be systematically reversed across a variety of elicitation procedures (e.g., choice, valuation, matching, joint/separate evaluation). These puzzling findings have been usually invoked to challenge the ...
- research-articleFebruary 2024
Are Political and Charitable Giving Substitutes? Evidence from the United States
Management Science (MANS), Volume 70, Issue 11Pages 8030–8043https://doi.org/10.1287/mnsc.2021.00845Using microdata from the American Red Cross (ARC) and the Federal Election Commission (FEC) in two natural experiments, we provide evidence that political giving and charitable giving are substitutes. In the first natural experiment, we estimate the ...
- research-articleJanuary 2024
Participation vs. Effectiveness in Sponsored Tweet Campaigns: A Quality-Quantity Conundrum
Management Science (MANS), Volume 70, Issue 11Pages 7961–7983https://doi.org/10.1287/mnsc.2019.01897We investigate the participation and effectiveness of paid endorsers in sponsored tweet campaigns. We manipulate the financial pay rate offered to endorsers on a Chinese paid endorsement platform, where payouts are contingent on participation rather than ...
- research-articleJanuary 2024
Understanding Cooperation in an Intertemporal Context
Management Science (MANS), Volume 70, Issue 11Pages 7791–7810https://doi.org/10.1287/mnsc.2020.03757Cooperation between individuals, a critical component of organizational and societal success, typically involves costs and benefits that accrue at different points in time. Using a series of controlled experiments, this paper provides a comprehensive ...
- research-articleJanuary 2024
Hate Trumps Love: The Impact of Political Polarization on Social Preferences
Exhibiting altruism toward and cooperativeness with others is a key ingredient for successful work relationships and managerial decision making. Rising political polarization creates a hazard because it ruptures this fabric and impedes the interaction of ...
- research-articleDecember 2023
Proximity and Knowledge Spillovers: Evidence from the Introduction of New Airline Routes
Management Science (MANS), Volume 70, Issue 11Pages 7464–7485https://doi.org/10.1287/mnsc.2021.01717This paper examines the causal relationship between proximity and knowledge diffusion by estimating the elasticity of core-based statistical area (CBSA) pair-level citations to variations in travel time induced by the introduction of new flight routes. ...
- research-articleDecember 2023
Unpacking Overconfident Behavior When Betting on Oneself
Management Science (MANS), Volume 70, Issue 10Pages 7042–7061https://doi.org/10.1287/mnsc.2021.00165Overconfident behavior, the excessive willingness to bet on one’s performance, may be driven by optimistic beliefs and/or ambiguity attitudes. Separating these factors is key for understanding and correcting overconfident behavior, as they call for ...
- research-articleNovember 2023
Exposure to the Views of Opposing Others with Latent Cognitive Differences Results in Social Influence—But Only When Those Differences Remain Obscured
Management Science (MANS), Volume 70, Issue 10Pages 6669–6684https://doi.org/10.1287/mnsc.2022.00895Cognitive differences can catalyze social learning through the process of one-to-one social influence. Yet the learning benefits of exposure to the ideas of cognitively dissimilar others often fail to materialize. Why do cognitive differences produce ...
- research-articleNovember 2023
Let’s Chat… When Communication Promotes Efficiency in Experimental Asset Markets
The growing prevalence of stock market chat rooms and social media suggests that communication between traders may affect market outcomes. Using data from a series of laboratory experiments, we study the causal effect of trader communication on market ...
- research-articleNovember 2023
CEO Activism and Firm Value
We investigate the increasingly common practice of chief executive officers (CEOs) taking public stances on social and political issues (CEO activism). We find that CEO activism stems from a CEO’s personal ideology and its alignment with investor, ...
- research-articleNovember 2023
Digital Engagement Practices in Mobile Trading: The Impact of Color and Swiping to Trade on Investor Decisions
As coined by the SEC, Digital Engagement Practices (DEPs) are visual cues and design features to engage investors on mobile trading platforms. With the rise of mobile stock trading, regulators and other capital market participants are concerned that these ...
- research-articleNovember 2023
The Challenge of Understanding What Users Want: Inconsistent Preferences and Engagement Optimization
Online platforms have a wealth of data, run countless experiments, and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is that incentives ...
- research-articleNovember 2023
The Stickiness of Category Labels: Audience Perception and Evaluation of Producer Repositioning in Creative Markets
Market producers often seek to position themselves in different categories over time. Successful repositioning is difficult, however, as audiences often devalue offerings that depart from a producer’s past creations. Prior research suggests that this ...
- research-articleOctober 2023
The Value of Virtual Engagement: Evidence from a Running Platform
Fueled by remarkable developments in mobile and wearable technologies coupled with the power of the Internet a multibillion industry constructed on digital platforms, Connected Fitness, has emerged. Sustained engagement is a crucial prerequisite for ...