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- research-articleSeptember 2021
Psychometrics in Behavioral Software Engineering: A Methodological Introduction with Guidelines
ACM Transactions on Software Engineering and Methodology (TOSEM), Volume 31, Issue 1Article No.: 7, Pages 1–36https://doi.org/10.1145/3469888A meaningful and deep understanding of the human aspects of software engineering (SE) requires psychological constructs to be considered. Psychology theory can facilitate the systematic and sound development as well as the adoption of instruments (e.g., ...
- brief-reportJune 2021
Effects of the Number of Open-Ended Probing Questions on Response Quality in Cognitive Online Pretests
Social Science Computer Review (SSCR), Volume 39, Issue 3Pages 456–468https://doi.org/10.1177/0894439319866397Cognitive online pretests have, in recent years, become recognized as a promising tool for evaluating questions prior to their use in actual surveys. While existing research has shown that cognitive online pretests produce similar results to face-to-face ...
- courseApril 2020
Online Survey Methodology for User Experience Research: A Framework for Utility and Quality
CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing SystemsPages 1–4https://doi.org/10.1145/3334480.3375048Online surveys are an extremely popular research method in HCI and UX research. Surveys are often perceived to be easy to create [1] and sometimes used even if they are not the most appropriate method [7]. This course will review state-of-the-art methods,...
- research-articleOctober 2018
Design Heuristics for Effective Smartphone Questionnaires
Social Science Computer Review (SSCR), Volume 36, Issue 5Pages 557–574https://doi.org/10.1177/0894439317727072Design principles for survey questionnaires viewed on desktop and laptop computers are increasingly being seen as inadequate for the design of questionnaires viewed on smartphones. Insights gained from empirical research can help those conducting mobile ...
- short-paperSeptember 2018
Public Opinion about Self-Driving Vehicles in the Netherlands
ECCE '18: Proceedings of the 36th European Conference on Cognitive ErgonomicsArticle No.: 19, Pages 1–4https://doi.org/10.1145/3232078.3232080The paper describes an investigation into the public opinion about self-driving vehicles among Dutch people. New in our approach is to design a questionnaire on the basis of different theories of acceptance of new technology in organisations and society ...
- research-articleMay 2017
Evaluation of situational case-based teaching technique in engineering education
ACM TURC '17: Proceedings of the ACM Turing 50th Celebration Conference - ChinaArticle No.: 11, Pages 1–7https://doi.org/10.1145/3063955.3063966The situational case-based teaching technique is a promising student-centered teaching and learning strategy, which is effective to address critical issues embedded in engineering curricula, cultivation system of talents and practical engineering ...
- research-articleMay 2017
Supporting the Self-Management of Chronic Pain Conditions with Tailored Momentary Self-Assessments
CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing SystemsPages 1065–1077https://doi.org/10.1145/3025453.3025832To better support the self-management of chronic pain, this paper investigates how those living with the condition prefer to self-assess their pain levels using smartphones. Our work consists of three stages: design ideation and review, an in-lab user ...
- courseApril 2015
Designing Surveys for HCI Research
CHI EA '15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing SystemsPages 2485–2486https://doi.org/10.1145/2702613.2706683Online surveys are widely used in human-computer interaction (HCI) to gather feedback and measure satisfaction; at a glance many tools are available and the cost of conducting surveys appears low. However, there is a wide gap between quick-and-dirty ...
- research-articleDecember 2014
Left Feels Right: A Usability Study on the Position of Answer Boxes in Web Surveys
Social Science Computer Review (SSCR), Volume 32, Issue 6Pages 743–764https://doi.org/10.1177/0894439313517532The literature on human-computer interaction consistently stresses the importance of reducing the cognitive effort required by users who interact with a computer in order to improve the experience and enhance usability and comprehension. Applying this ...
- research-articleAugust 2014
Cognitive Probes in Web Surveys: On the Effect of Different Text Box Size and Probing Exposure on Response Quality
Social Science Computer Review (SSCR), Volume 32, Issue 4Pages 524–533https://doi.org/10.1177/0894439313485203In this study, we explore to what extent the visual presentation of open-ended probes, in connection with different prior probing exposure, impacts on response quality. We experiment with two text box sizes for a specific immigrant probe (Which type of ...
- abstractApril 2014
Designing unbiased surveys for HCI research
CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing SystemsPages 1027–1028https://doi.org/10.1145/2559206.2567822Surveys are a commonly used method within HCI research. While it initially appears easy and inexpensive to conduct surveys, overlooking key considerations in questionnaire design and the survey research process can yield skewed, biased, or entirely ...
- ArticleJune 2013
Respondent behavior logging: an opportunity for online survey design
DESRIST'13: Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual DesignPages 511–518https://doi.org/10.1007/978-3-642-38827-9_44This work-in-progress paper introduces the concept of Respondent Behavior Logging (RBL), consisting of static and dynamic models that conceptualize respondent behavior when filling in online questionnaires. It is argued that web-based survey design may ...
- articleMay 2011
Words, Numbers, and Visual Heuristics in Web Surveys: Is There a Hierarchy of Importance?
Social Science Computer Review (SSCR), Volume 29, Issue 2Pages 193–207https://doi.org/10.1177/0894439310370070Respondents follow simple heuristics in interpreting the visual features of questions. The authors carried out two experiments in two panels to investigate how the effect of visual heuristics affects the answers to survey questions. In the first ...
- ArticleMay 2010
The Industrialized Building System (IBS) Survey Report 2008--Educating the Malaysian Construction Industry
ICCRD '10: Proceedings of the 2010 Second International Conference on Computer Research and DevelopmentPages 615–619https://doi.org/10.1109/ICCRD.2010.132In the present paper for the first time we solved the problem of logarithmically asymptotically optimal (LAO)identification of distributions for two independent simple homogeneous stationary Markov chains with finite number of states. The problem of ...
- research-articleSeptember 2009
Developing a rapid questionnaire-based metric for experience of form
ECCE '09: European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous EnvironmentsArticle No.: 4, Pages 1–4In this paper we report on the process and results of creating a questionnaire-based metric for experience of form. The questions for the metric were chosen on the basis of an expert evaluation and short iterative pilot tests, with the emphasis on ...
- articleMay 2009
The Influence of Topic Interest and Interactive Probing on Responses to Open-Ended Questions in Web Surveys
Social Science Computer Review (SSCR), Volume 27, Issue 2Pages 196–212https://doi.org/10.1177/0894439308327481Web surveys offer new opportunities for achieving high-quality responses to open-ended questions because the interactive nature of the web allows questions to be tailored to individual respondents. This article explores how respondents' level of ...
- ArticleMarch 2009
Determining the Need of Simulated Skill Training Platform for the Electronic Business Students
ETCS '09: Proceedings of the 2009 First International Workshop on Education Technology and Computer Science - Volume 03Pages 781–784https://doi.org/10.1109/ETCS.2009.710To determine the need for the simulated training of e-commerce activities prior to working in the real environment, we studied the views of the undergraduates from several aspects. Two hundred university students were asked what the real problem was ...