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- research-articleJuly 2024
“There’s Something About Noura”: Exploring Think-Aloud Reasonings for Users’ Persona Choice in a Design Task
DIS '24: Proceedings of the 2024 ACM Designing Interactive Systems ConferencePages 1234–1247https://doi.org/10.1145/3643834.3661512Stakeholders like designers use personas to learn about users. After persona development, stakeholders are usually presented with a persona set. However, there is little research on how stakeholders select a persona from a persona set. A think-aloud ...
- ArticleJune 2024
Beyond Future Skills: Developing Company Personas in Disruptive Transformation Processes
AbstractThe labor market in Germany is characterized by far-reaching transformation processes: digitization and AI are changing work and qualification requirements, the mobility turnaround with the departure from the combustion engine is making entire ...
- ArticleJune 2024
Decoding the Diversity of the German Software Developer Community: Insights from an Exploratory Cluster Analysis
Human Interface and the Management of InformationPages 275–295https://doi.org/10.1007/978-3-031-60125-5_19AbstractTo better understand the nature of the software developer community in Germany, an open data set of 2,837 responses collected through the Stack Overflow Developer Survey was analyzed. Cluster analysis identified four sub-groups that were ...
- research-articleJune 2024
Creating Personas of Parents of Young Children Based on Balancing Priorities
IDC '24: Proceedings of the 23rd Annual ACM Interaction Design and Children ConferencePages 105–118https://doi.org/10.1145/3628516.3655790Parents balance conflicting concerns and hopes with respect to children's technology use. While prior work documented many of these concerns and hopes, a better understanding of how parents prioritize these considerations with respect to one another ...
- Work in ProgressMay 2024
Generating personas using LLMs and assessing their viability
- Andreas Schuller,
- Doris Janssen,
- Julian Blumenröther,
- Theresa Maria Probst,
- Michael Schmidt,
- Chandan Kumar
CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing SystemsArticle No.: 179, Pages 1–7https://doi.org/10.1145/3613905.3650860User personas, reflecting human characteristics, play a crucial role in human-centered design, contributing significantly to ideation and product design processes. However, expressing a diverse range of product-related human characterizations poses a ...
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- short-paperMarch 2024
Introducing Personas and Scenarios to Highlight Older Adults' Perspectives on Robot-Mediated Communication
HRI '24: Companion of the 2024 ACM/IEEE International Conference on Human-Robot InteractionPages 209–213https://doi.org/10.1145/3610978.3640659Little is known about the expectations of older adults (60+ years old) in robot-mediated communication when leaving aside care-related activities. To bridge this gap, we carried out 30 semi-structured interviews with older adults to explore their ...
- research-articleSeptember 2023
Preparing Future Designers for Human-AI Collaboration in Persona Creation
CHIWORK '23: Proceedings of the 2nd Annual Meeting of the Symposium on Human-Computer Interaction for WorkArticle No.: 4, Pages 1–14https://doi.org/10.1145/3596671.3598574This paper presents findings from an exploratory study investigating the use of AI text-generation tools to support novice designers in persona creation. We conducted a workshop with 22 undergraduate students enrolled in an introductory human-computer ...
- research-articleJuly 2023
Evaluation of Stakeholder Mapping and Personas for Sustainable Software Development
ICSE '23: Proceedings of the 45th International Conference on Software Engineering: Companion ProceedingsPages 270–272https://doi.org/10.1109/ICSE-Companion58688.2023.00073Sustainable software development is a major challenge in the software engineering industry. Software practitioners lack practical guidance or tools for integrating social sustainability in software development processes. This study proposes ...
- extended-abstractApril 2023
TTRPG UX: Requirements & Beyond
CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 426, Pages 1–9https://doi.org/10.1145/3544549.3582737Tabletop Role Playing Games (TTRPG) allow the player to immerse themselves in a world where anything can happen – within the rules. You can become someone new, fight demons, play out exciting and speculative storylines, all with the help of your party. ...
- research-articleApril 2023
Models of Applied Privacy (MAP): A Persona Based Approach to Threat Modeling
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 189, Pages 1–15https://doi.org/10.1145/3544548.3581484The paradigm of Privacy by Design aims to integrate privacy early in the product development life cycle. One element of this is to conduct threat modeling with developers to identify privacy threats that engender from the architecture design of the ...
- research-articleNovember 2022
Reactions to Fact Checking
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue CSCW2Article No.: 403, Pages 1–17https://doi.org/10.1145/3555128How do the reasons people post misinformation affect how they respond to fact checking interventions? In this research, we conducted a qualitative study of people who shared misinformation. We started with stories marked as false by a popular fact ...
- research-articleJune 2022
Iterative Mixed Method Approach to B2B SaaS User Personas
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue EICSArticle No.: 169, Pages 1–44https://doi.org/10.1145/3534523User persona research has primarily been done on Business-to-Consumer (B2C) products, generated hybridly with interviews or surveys or purely quantitatively through clickstream data, often to serve sales / marketing teams. However, the application of ...
- courseApril 2022
Personas: New Data, New Trends
CHI EA '22: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 139, Pages 1–3https://doi.org/10.1145/3491101.3503772Personas has evolved since Alan Cooper coined the term in 1999, moving into new domains, new ways of collecting data, and with novel ways of presenting the persona profiles. From the beginning, personas was linked to software design, expressing the need ...
- research-articleOctober 2021
“It is fascinating to make these beasts fly”: Understanding Visually Impaired People's Motivations and Needs for Drone Piloting
ASSETS '21: Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and AccessibilityArticle No.: 42, Pages 1–12https://doi.org/10.1145/3441852.3471219Drones have become fixtures in commerce, safety efforts, and in homes as a leisure activity. Researchers have started to explore how drones can support people with disabilities in piloting and serve as assistive devices. Our work focuses on people with ...
- research-articleOctober 2021
Using Iterative Persona Development to Support Inclusive Research and Assessment
SIGDOC '21: Proceedings of the 39th ACM International Conference on Design of CommunicationPages 205–212https://doi.org/10.1145/3472714.3473643This research paper confirms the value of methodological work and describes our approach to building personas for iterative assessment, beginning from question formation and proceeding through data collection and analysis to follow-up. We discuss how ...
- extended-abstractJune 2021
Designing Collective Teacher-Children Personas in Preschool: A Methodological Approach
IDC '21: Proceedings of the 20th Annual ACM Interaction Design and Children ConferencePages 488–492https://doi.org/10.1145/3459990.3465186This work in progress proposes a new approach for the design of personas representing children in preschool (aged 3-6 years old). Starting from the need to design technology for the collective use in the classroom, we looked at the group composed by ...
- research-articleMay 2021
Creating personas from design ethnography and grounded theory
Personas can be an effective means of communicating and synthesizing design ethnographic field data by helping designers maintain focus on users and make sense of complex needs. Personas have however been criticized on scientific grounding and ...
- research-articleApril 2021
Search with Discretion: Value Sensitive Design of Training Data for Information Retrieval
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 5, Issue CSCW1Article No.: 133, Pages 1–20https://doi.org/10.1145/3449207This paper describes and assesses the value sensitive design (VSD) of a test collection: data used to train and evaluate a machine learning system for information retrieval. The project used the VSD framework and methods to design a test collection ...
- research-articleDecember 2020
PersonAut: a personas model for people with autism spectrum disorder
IHC '20: Proceedings of the 19th Brazilian Symposium on Human Factors in Computing SystemsArticle No.: 54, Pages 1–6https://doi.org/10.1145/3424953.3426651Personas has been an important support mechanism in interfaces design. They represent, hypothetically, behavior synthesis, main characteristics, motivations and expectations of real users. Through Personas, empathy can be generated between interface ...
- research-articleDecember 2020
EmpathyAut: an empathy map for people with autism
IHC '20: Proceedings of the 19th Brazilian Symposium on Human Factors in Computing SystemsArticle No.: 45, Pages 1–6https://doi.org/10.1145/3424953.3426650When developing software for autistic people, the design techniques have to ensure that the physical and cognitive conditions do not prevent the interaction with the software. Empathy Map is an important tool for most of interface projects. However, the ...