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In this paper, we summarize our findings and recount lessons that we learned using the diary method in a pilot study exploring mobile app use among children with autism spectrum disorder (ASD). Participants included two teachers and five parents. We ...

Adolescents with chronic conditions must work with family caregivers to manage their illness experiences. To explore how technology can support collaborative documentation of these experiences, we designed and distributed a paper diary probe kit in a two-...

Viewers have more content available to them than ever across multiple services but they are also spending a lot of time looking for content to watch. To better understand and identify opportunities to improve the experience for TV watchers, we set out ...

We examine the use of "Audio Journaling" as a multi-faceted practice and participatory research method to engage young participants in forms of creative expression, self and peer-based reflection, and participatory assessment. We share our experiences ...

Technology and services available for mobile video have evolved since previous studies were conducted. A majority of teens now have mobile phones and there is an increase in younger users watching video through paid subscriptions. We set out to describe ...

This paper sheds light on gaps and discrepancies between the experiences afforded by analog pens and their digital counterparts. Despite the long history (and recent renaissance) of digital pens, the literature still lacks a comprehensive survey of what ...

This paper provides a summary of the design and iteration of a visual agent, an avatar representing the researcher. With the main functional goals of prompting and eliciting information from remote respondents via a chat/social medium, issues such as ...

We describe a series of studies using three methods to understand usage of a cards-based mobile queryless search experience. An existing product was chosen as stimuli to allow for quick execution to learn from participants who have had experience over ...

Internet-based research conducted in partnership with paid crowdworkers and volunteer citizen scientists is an increasingly common method for collecting data from large, diverse populations. We wanted to leverage web-based citizen science to gain ...

Intelligent interactive systems (IIS) have great potential to improve users' experience with technology by tailoring their behaviour and appearance to users' individual needs; however, these systems, with their complex algorithms and dynamic behaviour, ...

The increasing popularity of personal reading devices raises the question of how best to support so-called active reading, which involves acts like annotation, note taking, etc. Prior research addressed this question by observing the active reading ...

Mobile email is one of the first widely accepted mobile business applications in enterprise settings that can be used by mobile phone. In this paper a study about the role of mobile email as a performance driver in the everyday knowledge work of ...

Governments and commercial institutions have conducted detailed time-use studies for several decades. In these studies, participants give a detailed record of their activities, locations, and other data over a day, week, or longer period. These studies ...

This paper describes a novel variation on an established social science research method, photo elicitation. We developed two visualizations of large numbers of cameraphone images, by time and sharing partner. The result was much richer and more detailed ...

In this paper, we investigate how the choice of media for capture and access affects the diary study method. The diary study is a method of understanding participant behavior and intent in situ that minimizes the effects of observers on participants. We ...

We present a conceptual framework for location-aware community systems and results from two studies of how <i>socially-defined places</i> influence people's information sharing and communication needs.

The first study identified a relationship between ...

It has suggested that interactive computer users find “exploratory learning” to be an effective and attractive strategy for learning a new system or investigating unknown features of familiar software. In exploratory learning, instead of working through ...

Methods for studying user behavior in HCI can be informally divided into two approaches: experimental psychology in the laboratory and observations in the workplace. The first approach has been faulted for providing results that have little effect on ...