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There has been an increase in online debate platforms in recent years that allow individuals to exchange their opinions or to foster civic engagement. Even though the design of platforms has a significant influence on the quality of debates, research has ...

Local civic participation is essential to democracy. Yet, citizens need to be informed about local matters to get involved. Becoming and staying informed about developments in one’s neighbourhood is difficult as local knowledge is scattered among online ...

British-Chinese communities in the United Kingdom have experienced an increase in discriminatory behaviour with other communities due to the COVID-19 pandemic and the stigmatisation it has brought about as a result of the speculated COVID-19 origins. ...

In this study, we examined disagreement, agreement, and elaboration (rationale sharing) and their association with idea generation in a crowdsourced deliberation that took place within a crowdsourced policymaking process led by a national government. We ...

The rise of big data and smart sensing, with the promise of more educated and informed decisions, has fuelled a shift towards more data-driven decision-making in local and national government. However, we are observing a disconnect between the people ...

The rise of social media has coincided with the emergence of an expressive citizenship model that emphasizes the role of expression in networked environments centering on personal interests. Yet relatively little is known about how civic participation ...

Civic technologies are aimed at supporting citizens to participate in democratic processes. Civic robots - social robots that are designed to support people in civic participation - have potential to lower the barriers of participation especially for ...

In this paper, we investigate the role of technology to address the concerns of a civil society group carrying out community-level consultation on the allocation of £1 million of community funds. We explore issues of devolved decision-making through the ...

In this paper, I propose a study of algorithmic decision making in public administration from a computer supported cooperative work (CSCW) perspective. Each day the public administration makes thousands of decisions with consequences for the welfare of ...

Each day the public administration makes thousands of decisions with consequences for the welfare of its citizens. An increasing number of such decisions are supported or made by algorithmic decision making (ADM) systems, yet there is a widespread ...

Novel social, civic or entertainment opportunities might emerge when spatially distributed public displays become interlinked in meaningful ways. Yet little is still known about the effect of intrinsic design dimensions, such as how multiple displays ...

The way people participate in decision making has radically changed over the last few decades. Technology has facilitated the sharing of knowledge, ideas and opinions across social structures and, has allowed grass-root initiatives to flourish. ...

Community radio can support the process of having a voice in one's community as a part of civic action, and promote community dialogue. However, older adults are underrepresented as producers of community radio shows in the UK, and face different ...

In the last decade, ICT infrastructures for smart cities have become a reality and the number of projects affecting citizens' lives is growing. In particular, the technology supporting civic participation is mature, although many systems do not reach ...

Nowadays pervasive devices like smartphones are extremely common and people use them at any moment to share normal and exceptional circumstances through social networks. Emergency Management (EM) organizations and small and medium enterprises have ...

Adapting and changing the systems and technologies involved in civic engagement with local government is among the key challenges of collaborative technologies for political participation. In such contexts, both existing sets of technologies and ...

This paper reports on the use of web form, SMS, and chatbot for social election monitoring in the Dominican Republic for the May 15, 2016 General Elections. This case study provides evidence that bots can support the work of social election monitoring ...

Background. Gamification is concerned with the utilization of motivational affordances that create value-adding experience in the design of services. It has many applications in different fields and has been shown to be a good design methodology to ...

Recent research in CSCW, urban informatics, and sociotechnical systems has proposed new framings and emphases of the city as a locus of research on computing and called for a heightened focus on the entanglements of social policy and design. Yet there ...

With the development of online participatory platforms, many governments are extending consultation processes beyond traditional face-to-face meetings. These online spaces are used by government agencies to collect ideas from the public and to ...