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- research-articleMay 2024
ChatGPT and Bard Performance on the POSCOMP Exam
SBSI '24: Proceedings of the 20th Brazilian Symposium on Information SystemsArticle No.: 49, Pages 1–10https://doi.org/10.1145/3658271.3658320Context: Modern chatbots, built upon advanced language models, have achieved remarkable proficiency in answering questions across diverse fields. Problem: Understanding the capabilities and limitations of these chatbots is a significant challenge, ...
- ArticleAugust 2023
Beyond Browser Online Shopping: Experience Attitude Towards Online 3D Shopping with Conversational Agents
- Pedro Valente,
- Tiago Fornelos,
- Rafael Ferreira,
- Diogo Silva,
- Diogo Tavares,
- Nuno Correia,
- João Magalhães,
- Rui Nóbrega
AbstractWith the growing interest in recreating live and realistic outside experiences within the confines of our homes, the online shopping industry has also been impacted. However, traditional modes of interaction with online storefronts have remained ...
- ArticleAugust 2023
Redefining Customer Service Education in Taiwan’s Convenience Store Sector: Implementing an AI-Driven Experiential Training Approach
AbstractTaiwan has seen a significant increase in the number of convenience stores, with 619,741 stores in 2021, making it the country with the second-highest density of convenience stores in the world. This growth, coupled with the Ministry of Education ...
- research-articleJuly 2023
RV4Rasa: A Formalism-Agnostic Runtime Verification Framework for Verifying ChatBots in Rasa
VORTEX 2023: Proceedings of the 6th International Workshop on Verification and Monitoring at Runtime ExecutionPages 1–8https://doi.org/10.1145/3605159.3605855Chatbots are here to stay, and are going to be deployed in various application domains. Unfortunately, amongst them, there are safety-critical ones. Thus, we need a way to guarantee our chatbots will always behave as expected. In this paper, we ...
- articleNovember 2008
An integrated system for data backup and supervision of activities (with management of the natural language) in e-learning contexts
International Journal of Web and Grid Services (IJWGS), Volume 4, Issue 3Pages 303–313https://doi.org/10.1504/IJWGS.2008.021496This article describes an integrated system managed by an artificial agent (ChatBot) whose knowledge base has been realised in Artificial Intelligence Markup Languange (AIML). The system is able to constantly supervise the activities of the servers and, ...
- ArticleMarch 2008
An Integrated System, with Natural Language Management, for the Monitoring Activities in e-Learning Environments
CISIS '08: Proceedings of the 2008 International Conference on Complex, Intelligent and Software Intensive SystemsPages 965–970https://doi.org/10.1109/CISIS.2008.137The paper wants to describe and to show an integrated system made up of an artificial agent for the management of the natural language, with a basical knowledge written in the AIML language (ChatBot), with a PABX (Private Automatic Branch eXchange) ...