4.2 Factors That Influence Privacy Concerns Toward Period Tracking (RQ1)
We asked participants to rate their concerns regarding using various period-tracking methods. Notably, they were most concerned by the privacy implications of posting on social media about fertility-related topics. Using period-tracking apps either on a wearable device, a personal computer/tablet, or a phone generated similar levels of concern, indicating that the choice of devices did not significantly impact their privacy concerns (p-value > 0.05).
Participants showed relatively lower levels of concern regarding the privacy implications of searching for period-tracking-related information online or engaging in discussions through communication platforms (e.g., WhatsApp). This observation is noteworthy, especially considering that it is the strategy law enforcement currently relies on to criminalize abortion seekers [
57]. Full results are shown in Figure
3.
To gain deeper insights into the specific data and privacy practices contributing to participants’ privacy concerns, each participant was presented with four randomly selected period-tracking app scenarios. Based on the Akaike Information Criterion (AIC) of the CLMM regression model, the party with whom the data is being shared with (Data Sharing) was the most important factor to explain participants’ privacy concerns. The second most important factor was the type of controls users have regarding their data (User Control). The type of data collected by period-tracking apps (Collected Data) was the third most impactful factor, and where the collected data is being stored in (Data Storage) was the least important factor in explaining participants’ level of privacy concerns toward period-tracking apps. In the remainder of this section, we describe the surfaced themes. When providing a quote from our participants, we include the state where participants live and indicate whether the state legalizes abortion or not using B (banned) and L (legal), e.g., Minnesota, L.
Data being shared with law enforcement is most concerning. Compared to data not being shared with any parties, participants were most concerned about data being shared with government and law enforcement officers (row 7: estimate = 4.54, p-value < 0.001). Data being shared with law enforcement officers significantly increased participants’ level of privacy concerns even when the described period-tracking apps offered the control to the user to delete their collected data (row 21: estimate = 1.75, p-value < 0.05).
When asked to specify the reasons for the level of concern, 37% of participants (67/183) indicated that they perceived their personal data being shared with government and law enforcement officers “unacceptable,” especially when it comes to data as sensitive as menstrual cycle data. 33% of participants (22/67) added that they were confused about why law enforcement officers would need menstrual cycle data. P38 said:
Sharing personal information of this nature with law enforcement is unnecessary, not to mention incredibly wrong. (Alabama, B)
According to P38, the confusion caused by unnecessary data sharing led to their distrust of the app. Importantly, app companies should earn more users’ trust by restricting their data sharing with unnecessary third parties that do not directly benefit users’ goals of using period-tracking apps.
Besides the lack of necessity, another expressed concern for sharing data with law enforcement was due to “the current political climate in the US.” Notably, only 8% of participants (14/183) attributed their privacy concerns to the overturn of Roe v. Wade. P110, who terminated the use of period-tracking apps indefinitely, mentioned:
I decided last year, after the overturn of Roe v. Wade, to quit tracking my data completely and decided never to reuse any tracking apps. The safety and reproductive freedoms in the US are simply too uncertain and dangerous, and although I trust Planned Parenthood, I don’t trust the government or some other apps and I am uneasy about my data ever getting shared with anyone or anything else. (Minnesota, L)
Since participants saw period-tracking app-related questions before we gave them the context of the overturn of Roe v. Wade as described in Section
3.2.3, we did not prime participants with the influence of Roe v. Wade. As a result, to some extent, the low percentage of overturn-related responses speaks to the general unawareness of the association between period-tracking apps and the overturn of Roe v. Wade among participants.
Concerns toward potential harms caused by third parties accessing period-tracking apps’ data. Third parties were the second most concerning stakeholder to have access to the period-tracking data (row 8: estimate = 3.29, p-value < 0.001). 31% of participants (57/183) mentioned that they were concerned about how third parties including advertisers and insurance companies could use the period-tracking apps’ data against them. P116, who reported to be strongly concerned about data being accessed by insurance companies, said:
I suppose some companies and entities could use your negative health history in negative ways like insurance companies charging more because of pre-existing conditions. (Oregon, L)
With that said, concerns toward third parties can be more persistent than other concerns due to commercial profits. As participants like P116 strongly suspected third parties would benefit hugely from users’ period-tracking data, it would be harder for app companies to dispel users’ doubts, even with opt-out guaranteed. P105 mentioned:
This app does say they will not share my data with anyone, but I wonder if any of my information may be shared without my knowledge. (New Mexico, L)
Similar to P105, 11% of participants (21/183) explicitly said that app companies might still share their data despite opt-out. Consequently, app companies must put in more effort to convince users of the effectiveness of their data protection practices instead of simply giving users an opt-out option without further and valid illustrations.
Privacy calculus in data sharing with health professionals. The second least concerning type of data-sharing stakeholder was healthcare providers (row 9: estimate = 2.0, p-value < 0.01). 10% of participants (19/183) stated healthcare professionals having access to be beneficial for their health goals. P36 mentioned:
If the only one shared with was my own doctor, then it would probably be a good app to have, as it helps keep your doctor included in your health goals. (Wisconsin, B)
In essence, when participants’ needs for such healthcare goals outweigh their privacy concerns, they prefer sharing data, indicating the existence of privacy calculus [
46,
105] in period-tracking app usage. However, compared to data not being shared with anyone, 9% of participants (17/183) were still significantly concerned (row 9: estimate = 7.37,
p-value < 0.01) about their data being shared with healthcare providers, even if they were being offered the option to delete collected data (row 20: estimate = 2.84,
p-value < 0.001). Among these participants, five explicitly mentioned their desire to have more control over specific types of data to be shared with health professionals. Hence, a granular sharing setting is important in respecting users’ different privacy calculus perceptions (detailed in Section
5.3).
Participants are least concerned when data is being shared within the app company only, despite some reservations. In comparison, participants were least concerned about sharing data with the app company only (row 10: estimate = 1.52, p-value < 0.01). However, in qualitative responses, participants still demonstrated concerns about data sharing with app companies. 19% of participants (34/183) mentioned concerns toward app companies’ data security practices. P30 mentioned:
My personal health information and intimacy details are exposed in public or private research app companies. I would be worried if my health personal information were misused or in the event of hacking instances, I would become a victim. (Texas, B)
When it comes to highly sensitive and risky data, users expect more security for app companies’ data storage, preventing events such as hacking. However, as prior work noted, users’ sensitive information stored in mHealth apps could be easily leaked through network traffic or log messages without being encrypted [
56].
In addition to security practices, some participants (6/183, 3%) were concerned about app companies updating their data practices without notifying users. P7 reported:
Their policy to share that data outside of the company could change and I would at the very least like to be informed about that and have the option to delete it. (Indiana, B)
Limited user control decreases trust toward period-tracking app companies’ claimed practices. Users’ control over their period-tracking apps’ data (
User Control) was the second most effective factor in explaining participants’ level of privacy concerns with the apps. The regression results showed that compared to having no control, participants’ privacy concerns’ significantly dropped when being presented with an option to control their data (Table
3). Compared to data-sharing opt-out options, the data-deletion option was more effective in decreasing participants’ privacy concerns (row 5: estimate = −2.52,
p-value < 0.01).
Participants who expressed concerns about not having any type of control over their period-tracking apps’ data reported that such lack of control would severely impact their trust toward the apps’ companies and their claimed data practices (e.g., not sharing users’ data with third parties). P36 mentioned:
If you have no user control over your data, how do you know that it is being used ONLY as it says? (Wisconsin, B)
Consequently, for users like P36, having more data control means more insights into whether app companies’ claimed policies match their practices. Therefore, we suggest increasing users’ control to improve the data transparency of period-tracking apps, leading to more users’ trust.
Participants were generally less concerned about apps that allowed data deletion. However, if apps shared data with healthcare providers or law enforcement, data deletion no longer reduced concern about the app, as indicated by the observed interaction effect (see rows 20, 21: estimates = 2.84, 1.75;
p-values < 0.001, 0.05 respectively, Table
3).
Collecting location data is concerning as it is not relevant to apps’ main functionality. Among the five tested levels of data type collected by period-tracking apps (Collected Data), participants perceived the collection of users’ location to be most concerning (row 1: estimate = 1.72, p-value < 0.001). In their open-ended responses, participants most frequently (49/183, 27%) mentioned that the period-tracking apps’ primary functionality should not rely on users’ location and, therefore, such data collection is irrelevant and should not happen. This finding echoes an earlier finding regarding users’ concern toward data sharing with unnecessary and irrelevant stakeholders such as law enforcement.
Intimacy and mental health data are perceived as highly personal and not required for period tracking. Our participants were significantly concerned about the collection of intimacy (row 2: estimate = 1.66, p-value < 0.001) and mental health data (row 3: estimate = 0.839, p-value < 0.01). 26% of participants (47/183) found such information to be highly personal and were concerned about this data being accessed by others. P107 noted:
Intimacy data is one of the most private parts of a person. There’s always a potential mishap of leaked information. (New Jersey, L)
Lack of perceived relevancy to period tracking was again a commonly mentioned reason (12/47, 26%) as to why participants were significantly concerned about the collection of intimacy and mental health data. P110 said:
For intimacy data, I don’t feel that it is needed to have to track that. What about it is applicable to menstrual health? (Minnesota, L)
Least concerns toward the collection of menstrual data only. Compared to the tested levels of collected data, our participants perceived the lowest privacy concerns toward menstrual data to be collected by period-tracking apps, mainly due to its importance and relevancy for period tracking. P112 reported:
The app’s limited scope, focusing solely on menstrual cycle tracking, may lead users to believe that the data collected is used solely for the intended purpose without extensive profiling or analysis. (New Jersey, L)
By now, we have seen participants commonly against irrelevant and unnecessary data collection (location, intimacy, and mental health data) and sharing (with law enforcement). These findings suggest that users’ concern toward period-tracking apps is closely tied to the relevance between data practices and main functionality (detailed in Section
5).
Political party and level of education show a significant association with perceived privacy concerns. Our results showed that women identifying as Republicans tended to be significantly more concerned about period-tracking apps’ data practices compared to their Democratic counterparts (row 16: estimate = 1.11, p-value < 0.05). Half of participants who identified themselves as Republicans were living in states where abortion was banned. Such a higher level of concern toward period-tracking apps’ privacy practices might be attributed to the legal landscape of their states.
In addition to participants’ political party, there was a significant connection between the level of education and participants’ reported privacy concerns toward period-tracking apps’ data practices. Notably, compared to those having no degree, our participants who reported having a Bachelor’s degree were significantly more concerned about period-tracking apps’ data practices (row 13: estimate = 1.36, p-value < 0.01).
4.3 Privacy And Risk Mitigation Practices Toward Period-Tracking Apps (RQ1)
Usability and privacy concerns were the primary reasons to delete or switch period-tracking apps. We surfaced several reasons for why some participants (56/183, 31%) switched their period-tracking apps or stopped using them. The most common reasons (30/56, 54%) were the perceived lack of convenience and usability. P110 explained:
I was using the Spot On period-tracking/birth control pill monitoring app by Planned Parenthood up until about 2018-2019. I initially stopped using it because it became high maintenance to remember to log my data every day. (Minnesota, L)
Following the poor usability, privacy concerns were the second most mentioned reason (12/59, 20%). Among them, 42% of responses (5/12) specified the overturn of Roe v. Wade as the main reason to stop using period-tracking apps or switch to a more privacy-protective app. P102 mentioned:
I think there was one called Flo. I decided to stop using the apps and switched to Apple Health for tracking when Roe v. Wade was overturned. (Colorado, L)
Notably, looking at the fact that only 8% of all participants attributed their concern to the overturn of Roe v. Wade (Section
4.2), the proportion of participants who stopped using period-tracking apps due to the overturn was even lower (5/183, 3%). This may suggest that the overturn of Roe v. Wade has played a limited role in female users’ privacy concerns and practices toward period-tracking apps.
Only a few participants took steps to mitigate their privacy concerns. Among our participants who expressed concerns toward period-tracking apps’ data practices, only 9% (16/183) reported taking steps to manage their privacy concerns. Deleting the period-tracking apps was the most commonly used strategy to mitigate privacy concerns (6/16, 38%). Another practice that 31% of participants (5/16) mentioned was to seek information about the apps’ data practices. P110 reported:
I have taken the steps of reading an in-depth explanation of the app’s security and sharing practices. In the example of the Spot On app, I read their privacy policy cover to cover and ensured that they would not share data. (Minnesota, L)
91% of our participants (167/183), however, mentioned that they had never used any mitigation strategies, mainly due to their lack of privacy knowledge and awareness. P127 mentioned:
I have not yet done this as I was unsure how to proceed with this, and I did not know if these steps would be successful. (New Jersey, L)
13% of participants (2/16) reported that despite their concerns, they still had to use the app for health purposes. P11 said:
I am not too concerned. I need to keep track of my cycles because I literally can’t function on day 2 and 3. (Texas, B)
13% of participants (2/16), who lived in states where abortion was legal, reported that they felt safe and, therefore did not feel the need to take any further steps. P123 mentioned:
I live in a state in which I feel safer about my reproductive health options; I do not feel scared that my data would impede my ability to get the care I need. (Minnesota, L)
In summary, echoing prior work [
78], most participants did not do anything other than delete their apps. In addition, we found that for the majority of participants who did not have any mitigation practices, feeling uninformed, dependence on the app functionality, and living in abortion-legal states were the primary reasons.