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Building “Design Empathy” for People with Disabilities: an Unsolved Challenge in HCI Education

Authors:

Tamanna Motahar,

Eliane Stampfer Wiese,

Jason WieseAuthors Info & Claims

EduCHI '23: Proceedings of the 5th Annual Symposium on HCI Education

Pages 68 - 71

https://doi.org/10.1145/3587399.3587409

Published: 28 April 2023 Publication History

Abstract

Human-Computer Interaction (HCI) education research strives to integrate inclusion and diversity in classroom teaching. We focus on a key demographic that has been historically underrepresented in design: people with multiple disabilities and/or severe motor disabilities. Since engaging directly with these populations is rarely feasible, we need other ways of teaching students how to consider the challenges, emotions, and lived experiences of these target users. While current approaches in HCI education do engage students in thinking about accessibility through curated disabled experiences (e.g., simulation or personas), these methods do not fully reflect the holistic experience of people with disabilities. We propose a new way of teaching design empathy: immersing students in the real-world experiences of people with disabilities through a curated set of their public social media posts.

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Cited By

Sum CSpektor FAlharbi RBaltaxe-Admony LDevine EDixon HDuval JEagle TElavsky FFernandes KGuedes LHillman SKameswaran VKirabo LMotahar TRingland KSchaadhardt AScheepmaker LWilliamson A(2024)Challenging Ableism: A Critical Turn Toward Disability Justice in HCIXRDS: Crossroads, The ACM Magazine for Students10.1145/366560230:4(50-55)Online publication date: 28-Jun-2024
https://dl.acm.org/doi/10.1145/3665602
Motahar TBrown NWiese EWiese J(2024)Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice DesignersProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660687(3145-3160)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660687
Silva PMotti V(2024)Evaluating a Multi-Component Classroom Intervention to Teach Accessibility in Higher Education: A Case Study With Persona CardsIEEE Access10.1109/ACCESS.2024.336013512(20299-20312)Online publication date: 2024
https://doi.org/10.1109/ACCESS.2024.3360135
Show More Cited By

Index Terms

Building “Design Empathy” for People with Disabilities: an Unsolved Challenge in HCI Education
1. Human-centered computing
  1. Accessibility
    1. Accessibility design and evaluation methods

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cover image ACM Other conferences

EduCHI '23: Proceedings of the 5th Annual Symposium on HCI Education

April 2023

106 pages

ISBN:9798400707377

DOI:10.1145/3587399

Copyright © 2023 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 28 April 2023

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EduCHI: 5th Annual Symposium on HCI Education

April 28, 2023

Hamburg, Germany

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Cited By

Sum CSpektor FAlharbi RBaltaxe-Admony LDevine EDixon HDuval JEagle TElavsky FFernandes KGuedes LHillman SKameswaran VKirabo LMotahar TRingland KSchaadhardt AScheepmaker LWilliamson A(2024)Challenging Ableism: A Critical Turn Toward Disability Justice in HCIXRDS: Crossroads, The ACM Magazine for Students10.1145/366560230:4(50-55)Online publication date: 28-Jun-2024
https://dl.acm.org/doi/10.1145/3665602
Motahar TBrown NWiese EWiese J(2024)Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice DesignersProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660687(3145-3160)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660687
Silva PMotti V(2024)Evaluating a Multi-Component Classroom Intervention to Teach Accessibility in Higher Education: A Case Study With Persona CardsIEEE Access10.1109/ACCESS.2024.336013512(20299-20312)Online publication date: 2024
https://doi.org/10.1109/ACCESS.2024.3360135
Shi WMoses HYu QMalachowsky SKrutz D(2023)ALL: Supporting Experiential Accessibility Education and Inclusive Software DevelopmentACM Transactions on Software Engineering and Methodology10.1145/362529233:2(1-30)Online publication date: 26-Sep-2023
https://dl.acm.org/doi/10.1145/3625292

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