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Trust requirements in e-business

Published: 01 December 2000 Publication History
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References

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Avizienis, A., Kopetz, H. and Laprie J.C., Eds. Dependability: Basic Concepts and Terminology, Volume 5. Springer-Verlag, 1993.
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EBES/EWOS Project Team. Building Blocks for Electronic Commerce: Final Report. Brussels, 1997; www.cenorm.be/isss/Workshop/ec/Projects. htm.
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Information Society Project Office. Memorandum of understanding "Open access to electronic commerce for European SMEs" EN 1.3, (Apr. 1998) and followup and impact of the memorandum of understanding; www.ispo.cec.be/ecommerce/mou/default.htm.
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Hoffman, D.L., Novak, T.P., and Peralta, M. Building consumer trust online. Commun. ACM 42, 4 (Apr. 1999), 80-85.
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Information Society Project Office. Electronic Commerce: An Introduction; www.ispo.cec.be/ecommerce/introduc.htm.
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Jones, S. and Morris, P. TRUST-EC: Requirements for Trust and Confidence in E-Commerce: Report of the Workshop held in Luxembourg, April 8th-9th, 1999. Issue 2. European Communities EUR Report, EUR 18749 EN.
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Riggins, F. and Rhee, H. Toward a unified view of electronic commerce. Commun. ACM 41, 10 (Oct. 1998).
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Steiner, M., Ed. SEMPER Consortium: Advanced Services, Architecture and Design, Deliverable D10 of ACTS project AC026. Public Specification, March 1999; www.semper.org.
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Tan, Y. and Thoen, W. Towards a generic model of trust for electronic commerce. In Deception, Fraud and Trust in Agent Societies. Castelfranchi, C., Tan, Y., Falcone, R. and Firozabadi, B.S., Eds., Proceedings of Agents'99, workshop 7, May 1st, 1999, Seattle, published by the National Research Council, Institute of Psychology, Rome, Italy.
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cover image Communications of the ACM
Communications of the ACM  Volume 43, Issue 12
Dec. 2000
83 pages
ISSN:0001-0782
EISSN:1557-7317
DOI:10.1145/355112
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 01 December 2000
Published in CACM Volume 43, Issue 12

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