extended-abstract

FamCom: A Communication Service Enhancing Conversation Quality Between Elders Residing in Care Hospital and Their Family Member

Authors:

Mingu Kang,

Taewan Kim,

Youngjae Kim,

Junghwan AhnAuthors Info & Claims

CHI EA '15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems

Pages 13 - 18

https://doi.org/10.1145/2702613.2726952

Published: 18 April 2015 Publication History

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Abstract

FamCom is a service which aids a patient in care hospital to feel more intimate with family members by improving the quality of conversation. We conducted survey, contextual inquiry, personas, scenarios and user test using low and high-fidelity prototypes to enhance the quality of conversation. According to our research lack of conversation topics depreciates the quality of conversation. FamCom provides conversation sources to family members to increase the intimacy between patient and family members.

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References

[1]

Hensel, Brian K., Debra Parker-Oliver, and George Demiris. "Videophone communication between residents and family: a case study." Journal of the American Medical Directors Association 8.2 (2007): 123--127.

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Kellett, Ursula M. "Transition in care: family carers' experience of nursing home placement." Journal of advanced nursing 29.6 (1999): 1474--1481.

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Kellett, Ursula M. "Transition in care: family carers' experience of nursing home placement." Journal of advanced nursing 29.6 (1999): 1474--1481.

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Cited By

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Sharma SF. Schulte BFatás RHowell NTwigger Holroyd AEden G(2022)Design Futuring for Love, Friendship, and Kinships: Five Perspectives on IntimacyExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3516388(1-14)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3516388
Wang SNi ZYou GHuang JRen XFu M(2020)ACS-Communicator:a Low-Cost Customer Service Oriented Communication Service Framework for E-Commerce Businesses2020 IEEE World Congress on Services (SERVICES)10.1109/SERVICES48979.2020.00024(45-50)Online publication date: Oct-2020
https://doi.org/10.1109/SERVICES48979.2020.00024
Lee JJoi YKim JLee JCho JMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Home TalkyProceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/3027063.3053071(1809-1815)Online publication date: 6-May-2017
https://dl.acm.org/doi/10.1145/3027063.3053071

Index Terms

FamCom: A Communication Service Enhancing Conversation Quality Between Elders Residing in Care Hospital and Their Family Member
1. Human-centered computing

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Information & Contributors

Information

Published In

CHI EA '15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems

April 2015

2546 pages

ISBN:9781450331463

DOI:10.1145/2702613

General Chairs:
Bo Begole
Huawei, USA
,
Jinwoo Kim
Yonsei University, Korea
,
Program Chairs:
Kori Inkpen
Microsoft Research, USA
,
Woontack Woo
KAIST, Korea

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 18 April 2015

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Extended-abstract

Conference

CHI '15

Sponsor:

SIGCHI

CHI '15: CHI Conference on Human Factors in Computing Systems

April 18 - 23, 2015

Seoul, Republic of Korea

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CHI EA '15 Paper Acceptance Rate 379 of 1,520 submissions, 25%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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Cited By

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Sharma SF. Schulte BFatás RHowell NTwigger Holroyd AEden G(2022)Design Futuring for Love, Friendship, and Kinships: Five Perspectives on IntimacyExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3516388(1-14)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3516388
Wang SNi ZYou GHuang JRen XFu M(2020)ACS-Communicator:a Low-Cost Customer Service Oriented Communication Service Framework for E-Commerce Businesses2020 IEEE World Congress on Services (SERVICES)10.1109/SERVICES48979.2020.00024(45-50)Online publication date: Oct-2020
https://doi.org/10.1109/SERVICES48979.2020.00024
Lee JJoi YKim JLee JCho JMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Home TalkyProceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/3027063.3053071(1809-1815)Online publication date: 6-May-2017
https://dl.acm.org/doi/10.1145/3027063.3053071

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Cited By

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